From the first clickable banner ad on Global Network Navigator to a world of real time bidding and programmatic buying, the ad tech industry has gone through an evolution that will be difficult to match. From managing a sleuth of publishers, venues and placements within the world of direct buying to having an ability target personas and humans with specific behaviors, habits, needs and desires with almost real time decision making power and precision, the media landscape and paradigms have dramatically shifted. But from a larger context, this shift in the advertising and media landscape is a reflection of something much broader and more fundamental; it is the quest to find the "HUMAN" within the broader world of marketing. It has brought a mindset shift that goes beyond the cost efficiencies that come with programmatic, instead it is an effort to respond to consumer needs and expectations that demand an ability to share the right content to the right consumer at the right time at a device and touchpoint of her choice. It's the need to identify consumer behaviors that need to be changed through inspiration and engagement by using data and technology in a way that has never been done before, eventually delivering a seamless and frictionless consumer experience. The ultimate goal is not how far we go with advertising, media, mobile, social or data for that matter but more importantly how well are we able to connect these dots to deliver the most immersive and relevant experience for the consumer, taking her towards a better life.
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Programmatic - It was Never About Technology But Changing Human Behavior
1. MAYUR GUPTA | @INSPIREMARTECH
FINDING THE HUMAN WITHIN
PROGRAMMATIC
GLOBAL HEAD, MARKETING TECHNOLOGY & INNOVATION, KIMBERLY CLARK
2. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
3. We don’t believe in
digital marketing,
we believe in
‘Marketing in a
Digital World’
Clive Sirkin, CMO of Kimberly Clark
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
16. KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY
MOST BRANDS
17. F R A G M E N T A T I O N
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
18. . DIGITAL MARKETING
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
19. . DIGITAL MARKETING
. ORG & OPERATING MODELS
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
20. . DIGITAL MARKETING
. ORG & OPERATING MODELS
. CHANNEL OBSESSION
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
21. U M A N
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
22. U M A NH
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
P R O G R A M M A T I C
23. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
Courtesy www.altitudedigital.com
24. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
DATA = NEW PLANNING TOOL
25. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
26. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
M Y S T E R Y
27. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
BEYOND THE MEDIA BUY?
28. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
WHAT ABOUT HER EXPERIENCE?
ALWAYS ON SHOPPER
29. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
CHANGING CONSUMER BEHAVIORS
30. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
UNTAPPED
D A T A
31. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
CONVERGENCE BEYOND PAID MEDIA
32. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
THE OMNI CHANNEL REALITY
33. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
34. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
Getting her
the best product
at the best price
at a time, location and touchpoint
of Her choice
35. The future has already
arrived, it’s just not
evenly distributed YET
-William Gibson
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
36. MAYUR GUPTA | @INSPIREMARTECH
THANK YOU
GLOBAL HEAD, MARKETING TECHNOLOGY & INNOVATION, KIMBERLY CLARK
Mystery around how it works and what it is
The pixel example – the pixel fobia
Even more though, what is it solving for and who is it solving for? The Brand or the Consumer?
Is it media or the consumer experience?
Who cares? If you get 50% CTR, 1000 impressions = $100 CPM…. Vs 1 %CTR, 50K impressions = $2
Isn’t it about the consumer, letting her make the choices? Giving her the best choices and the best decision?
You walk into an apple store, they ask you a question – bring it to you, along with a card, you pay and you re out
Pick up food – To Go, what’s your name, here is your order, you go..
As long as someone has the ability to learn your “INTENT”, they drive a better and optimized experience.
How many times have you been in a mall perhaps in your tennis gear, someone has come to you and try to sell you eye shadows?
Make your brand part of their story
It’s about their experience
SHE IS IN AN ALWAYS ON SHOPPING MODE
Even more though, what is it solving for and who is it solving for? The Brand or the Consumer?
Is it media or the consumer experience?
Who cares? If you get 50% CTR, 1000 impressions = $100 CPM…. Vs 1 %CTR, 50K impressions = $2
Isn’t it about the consumer, letting her make the choices? Giving her the best choices and the best decision?
You walk into an apple store, they ask you a question – bring it to you, along with a card, you pay and you re out
Pick up food – To Go, what’s your name, here is your order, you go..
As long as someone has the ability to learn your “INTENT”, they drive a better and optimized experience.
How many times have you been in a mall perhaps in your tennis gear, someone has come to you and try to sell you eye shadows?
Make your brand part of their story
It’s about their experience
Don Draper
Not just bottom line but top line
Not just media but humans
Not just smarter but faster
Right ad to the right person at the lowest CPM
Getting her the best product, at the best price, the best location, time and touchpoint of her choice, allowing her to make the best decision in the fastest possible time --- that’s the goal