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MAYUR GUPTA | @INSPIREMARTECH
FINDING THE HUMAN WITHIN
PROGRAMMATIC
GLOBAL HEAD, MARKETING TECHNOLOGY & INNOVATION, KIMBERLY CLARK
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
We don’t believe in
digital marketing,
we believe in
‘Marketing in a
Digital World’
Clive Sirkin, CMO of Kimberly Clark
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
CHANGE
HAS HAPPENED
EVERYTHING IS DIGITAL
KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY
DRIVING AND IN FULL CONTROL
NO LONGER THINKS ABOUT TECHNOLOGY
CONFIDENT IT WORKS FOR HER
8
NEW ROLE FOR TECHNOLOGY
KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY
KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY
KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY
EMBRACE
DATA & MARKETING TECHNOLOGY
KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY
MOST BRANDS & AGENCIES
CHANGE = MORE RISK
IS OFTEN A FLAWED ASSUMPTION
KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY
KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY
MOST BRANDS
F R A G M E N T A T I O N
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
. DIGITAL MARKETING
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
. DIGITAL MARKETING
. ORG & OPERATING MODELS
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
. DIGITAL MARKETING
. ORG & OPERATING MODELS
. CHANNEL OBSESSION
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
U M A N
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
U M A NH
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
P R O G R A M M A T I C
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
Courtesy www.altitudedigital.com
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
DATA = NEW PLANNING TOOL
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
M Y S T E R Y
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
BEYOND THE MEDIA BUY?
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
WHAT ABOUT HER EXPERIENCE?
ALWAYS ON SHOPPER
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
CHANGING CONSUMER BEHAVIORS
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
UNTAPPED
D A T A
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
CONVERGENCE BEYOND PAID MEDIA
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
THE OMNI CHANNEL REALITY
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
Getting her
the best product
at the best price
at a time, location and touchpoint
of Her choice
The future has already
arrived, it’s just not
evenly distributed YET
-William Gibson
F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
MAYUR GUPTA | @INSPIREMARTECH
THANK YOU
GLOBAL HEAD, MARKETING TECHNOLOGY & INNOVATION, KIMBERLY CLARK

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Programmatic - It was Never About Technology But Changing Human Behavior

  • 1. MAYUR GUPTA | @INSPIREMARTECH FINDING THE HUMAN WITHIN PROGRAMMATIC GLOBAL HEAD, MARKETING TECHNOLOGY & INNOVATION, KIMBERLY CLARK
  • 2. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
  • 3. We don’t believe in digital marketing, we believe in ‘Marketing in a Digital World’ Clive Sirkin, CMO of Kimberly Clark F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
  • 6. KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY DRIVING AND IN FULL CONTROL
  • 7. NO LONGER THINKS ABOUT TECHNOLOGY CONFIDENT IT WORKS FOR HER
  • 8. 8 NEW ROLE FOR TECHNOLOGY
  • 9. KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY
  • 10. KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY
  • 11. KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY
  • 13. KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY MOST BRANDS & AGENCIES
  • 14. CHANGE = MORE RISK IS OFTEN A FLAWED ASSUMPTION
  • 15. KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY
  • 16. KIMBERLY-CLARK | COMPANY CONFIDENTIAL | DRAFT | INCOMPLETE WITHOUT ACCOMPANYING COMMENTARY MOST BRANDS
  • 17. F R A G M E N T A T I O N F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
  • 18. . DIGITAL MARKETING F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
  • 19. . DIGITAL MARKETING . ORG & OPERATING MODELS F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
  • 20. . DIGITAL MARKETING . ORG & OPERATING MODELS . CHANNEL OBSESSION F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
  • 21. U M A N F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
  • 22. U M A NH F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C P R O G R A M M A T I C
  • 23. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C Courtesy www.altitudedigital.com
  • 24. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C DATA = NEW PLANNING TOOL
  • 25. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
  • 26. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C M Y S T E R Y
  • 27. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C BEYOND THE MEDIA BUY?
  • 28. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C WHAT ABOUT HER EXPERIENCE? ALWAYS ON SHOPPER
  • 29. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C CHANGING CONSUMER BEHAVIORS
  • 30. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C UNTAPPED D A T A
  • 31. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C CONVERGENCE BEYOND PAID MEDIA
  • 32. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C THE OMNI CHANNEL REALITY
  • 33. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
  • 34. F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C Getting her the best product at the best price at a time, location and touchpoint of Her choice
  • 35. The future has already arrived, it’s just not evenly distributed YET -William Gibson F I N D I N G T H E H U M A N W I T H I N P R O G R A M M A T I C
  • 36. MAYUR GUPTA | @INSPIREMARTECH THANK YOU GLOBAL HEAD, MARKETING TECHNOLOGY & INNOVATION, KIMBERLY CLARK

Notes de l'éditeur

  1. https://www.youtube.com/watch?feature=player_detailpage&v=9jm4mD1Pzmg
  2. https://www.youtube.com/watch?feature=player_detailpage&v=9jm4mD1Pzmg
  3. Mystery around how it works and what it is The pixel example – the pixel fobia
  4. Even more though, what is it solving for and who is it solving for? The Brand or the Consumer? Is it media or the consumer experience? Who cares? If you get 50% CTR, 1000 impressions = $100 CPM…. Vs 1 %CTR, 50K impressions = $2 Isn’t it about the consumer, letting her make the choices? Giving her the best choices and the best decision? You walk into an apple store, they ask you a question – bring it to you, along with a card, you pay and you re out Pick up food – To Go, what’s your name, here is your order, you go.. As long as someone has the ability to learn your “INTENT”, they drive a better and optimized experience. How many times have you been in a mall perhaps in your tennis gear, someone has come to you and try to sell you eye shadows? Make your brand part of their story It’s about their experience
  5. SHE IS IN AN ALWAYS ON SHOPPING MODE Even more though, what is it solving for and who is it solving for? The Brand or the Consumer? Is it media or the consumer experience? Who cares? If you get 50% CTR, 1000 impressions = $100 CPM…. Vs 1 %CTR, 50K impressions = $2 Isn’t it about the consumer, letting her make the choices? Giving her the best choices and the best decision? You walk into an apple store, they ask you a question – bring it to you, along with a card, you pay and you re out Pick up food – To Go, what’s your name, here is your order, you go.. As long as someone has the ability to learn your “INTENT”, they drive a better and optimized experience. How many times have you been in a mall perhaps in your tennis gear, someone has come to you and try to sell you eye shadows? Make your brand part of their story It’s about their experience
  6. Don Draper
  7. Not just bottom line but top line Not just media but humans Not just smarter but faster Right ad to the right person at the lowest CPM Getting her the best product, at the best price, the best location, time and touchpoint of her choice, allowing her to make the best decision in the fastest possible time --- that’s the goal