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(MBASkills.IN) 10 Ways to Have Better Conversation

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(MBASkills.IN) 10 Ways to Have Better Conversation

  1. 1. 10Ways to have a better conversation -Celeste Headlee
  2. 2. We are more Polarized & Divided ever in the history
  3. 3. Talking Listening Conversation
  4. 4. Losing the balance due to Technology
  5. 5. rd American teenagers send more than 100 text a day
  6. 6. ‘I came to realize that conversational competence might be the single most overlooked skill we fail to teach. Kids spend hours each day engaging with ideas and each other through screens, but rarely do they have an opportunity to hone their interpersonal communication skills. It might sound like a funny question but we have to ask ourselves: is there any 21st century skill more important than being able to sustain coherent, confident conversation?’ – Paul Barnwell
  7. 7. General Conversation Guidelines •Look in the eye •Think of topics in advance •Nod and smile •Repeat what you heard
  8. 8. Forget Of It
  9. 9. Laws of Conversation
  10. 10. 1. Don’t Multitask Be present in that moment
  11. 11. 2. Don’t Pontificate
  12. 12. 2. Don’t Pontificate Everyone you will ever meet knows something that you do not. Everybody is an expert in something. -BILL NYE
  13. 13. 3. Use Open Ended Questions
  14. 14. 3. Use Open Ended Questions H o H a t H e n H e r e H y
  15. 15. 4. Go with the flow
  16. 16. 4. Go with the flow Thoughts will come, let them go
  17. 17. 5. If you do not know, say that you do not know
  18. 18. 5. If you do not know, say that you do not know Talk should not be cheap
  19. 19. 6. Don’t equate your experience with theirs All experiences are individual
  20. 20. 7. Try not to repeat yourself
  21. 21. 8. Stay out of the weeds
  22. 22. 8. Stay out of the weeds Forget the details
  23. 23. 9. Listen
  24. 24. 9. Listen If your mouth is open you are not learning. - Buddha
  25. 25. 9. Listen No man ever listened his way out of a job - Calvin Coolidge
  26. 26. 9. Listen Most of us don’t listen with intent to understand, we listen with the intent to reply - Stephen Covey
  27. 27. 10. Be Brief
  28. 28. 10. Be Brief A good conversation is like a miniskirt; short enough to retain interest, but long enough to cover the subject - Anonymous
  29. 29. • Be interested in other people. • Always be prepared to be amazed. • Go out, talk, listen.
  30. 30. 10 Ways to have better conversations 1. Don’t Multitask 2. Don’t Pontificate 3. Use Open Ended Questions 4. Go with the flow 5. If you do not know, say that you do not know 6. Don’t equate your experience with theirs 7. Try not to repeat yourself 8. Stay out of the weeds 9. Listen 10. Be Brief
  31. 31. Thank You

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