Personal Information
Entreprise/Lieu de travail
Westminster, London United Kingdom
Profession
Chief Digital Officer, Author, Speaker
Secteur d’activité
Travel / Tourism
Site Web
www.marcoryan.com
À propos
Mark (Marco) Ryan was until recently the Chief Digital Officer of the Thomas Cook Group PLC. Prior to this he was the Managing Director for Thomas Cook (Central Europe) Thomas Cook Germany, Austria and Switzerland. He was a Board member for the German and Austrian Tour Operator businesses and member of the Thomas Cook Digital Advisory Board
He is an expert and regular speaker on Digital Transformation, Digital Marketing and Gamification. He is currently authoring 2 Books on digital Transformation.
Prior to Thomas Cook, he was Partner/Managing Director for Accenture Interactive in ASEAN
Mots-clés
digital transformation
marco ryan
customer experience
analytics
digital strategy
digital
thomas cook group
big data
digital marketing
travel
omni-channel
customer lifecycle
digitisation
tibco
iot
smac
tour operators
atomisation of apps
internet of things
profitable growth
5 steps
samsung b2b
samsung mobility
multi-channel
customer engagement
customer insight
programmatic marketing
chief digital officer
programmatic buying
thomas cook
cdo
innovation
trends
mobile
digital change
omnichannel
customer experience management
Tout plus
Présentations
(7)Personal Information
Entreprise/Lieu de travail
Westminster, London United Kingdom
Profession
Chief Digital Officer, Author, Speaker
Secteur d’activité
Travel / Tourism
Site Web
www.marcoryan.com
À propos
Mark (Marco) Ryan was until recently the Chief Digital Officer of the Thomas Cook Group PLC. Prior to this he was the Managing Director for Thomas Cook (Central Europe) Thomas Cook Germany, Austria and Switzerland. He was a Board member for the German and Austrian Tour Operator businesses and member of the Thomas Cook Digital Advisory Board
He is an expert and regular speaker on Digital Transformation, Digital Marketing and Gamification. He is currently authoring 2 Books on digital Transformation.
Prior to Thomas Cook, he was Partner/Managing Director for Accenture Interactive in ASEAN
Mots-clés
digital transformation
marco ryan
customer experience
analytics
digital strategy
digital
thomas cook group
big data
digital marketing
travel
omni-channel
customer lifecycle
digitisation
tibco
iot
smac
tour operators
atomisation of apps
internet of things
profitable growth
5 steps
samsung b2b
samsung mobility
multi-channel
customer engagement
customer insight
programmatic marketing
chief digital officer
programmatic buying
thomas cook
cdo
innovation
trends
mobile
digital change
omnichannel
customer experience management
Tout plus