Mohammed Sirajudeen

Chennai Area, India India

Senior Software Engineer at CGI

•6+ years of experience in ITIL Change Management • ITIL 2011 Foundation Certified • Hands on with BMC Remedy & Service Now ITSM – Change Management Tool • Knowledge of end-to-end change management process • Experience in convening CAB calls and Post Implementation Reviews - PIRs • Interface with other service management teams such as Incident & Problem Management • Cross functional working experience in Service Catalog Management, Release & Deployment Management, Service Request Management & Knowledge Management