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Consumer Data Privacy Technology:
                     What’s next in 2012

                            Kevin Trilli
                             VP Product
                              TRUSTe




CONFIDENTIAL                                       1
Welcome to TRUSTe's Breakfast

           Just like coffee and donuts, what goes better
                       with OBA than privacy?




CONFIDENTIAL                                               2
What’s new at TRUSTe?


                      • Converted to private company in 2008;
                        Recently closed Series C $15M
                      • 115+ employees: 40+ engineers and
                        product
                      • New San Francisco HQ and global
                        organization




           Websites   Advertising   Mobile apps       Cloud

CONFIDENTIAL                                                    3
From the year of the Icon to….




CONFIDENTIAL                          4
DNT Moving Forward in W3C




                               http://www.w3.org/2000/09/dbwg/details?group=49311&public=1
CONFIDENTIAL                                                                           5
DNT for Dummies




CONFIDENTIAL           6
Under the Hood




CONFIDENTIAL          7
What can you do with the header?




TRUSTe Resource: DNT and Icon Integration
http://www.truste.com/developer/?p=91
CONFIDENTIAL                                8
Mobile: Permission Required




CONFIDENTIAL                       9
Usage by children increasing concerns




Feb 2012 FTC Report (http://www.ftc.gov/os/2012/02/120216mobile_apps_kids.pdf)
CONFIDENTIAL                                                                     10
Technical Landscape is Changing




CONFIDENTIAL                           11
Platforms Play a key role




CONFIDENTIAL                     12
Issues for Targeted Advertising

   • Cross-App Tracking Identifier supported by User Preferences
   • Transparency (without reading glasses?)
                                                      On first use
               In-ad               In-app
                                                      (best practice)




CONFIDENTIAL                                                            13
Apps require new form factor for privacy
     disclosure




CONFIDENTIAL                                    14
TRUSTe Mobile Resources




   • Mobile Targeting: How it works and why it’s different
        – http://www.truste.com/developer/?=86




   • Privacy Issues in Mobile
        – http://www.truste.com/developer/?=96




CONFIDENTIAL                                                 15
The new Consent Model in the EU

       <name> <address> <referring URL> < phone number> <page
       views> <email> <zip code> <birth date> <IP address> <income
       bracket> <race> <shopping cart activity> <gender>
       <clickstream data> <VIN numbers> <social security numbers>
       <call history> <emailIf:   open rate> <credit card number>
       <birthplace> <criminalYou use cookies or other history> <social
                                 record> <employment
                               tracking technology to store
       connections> <job position> <city of residence> <debit car
                               or access information from
       number> <bank account number> <message history> <credit
       score>     <relationshipEU citizens on their
                                   history>    <purchasing  behavior>
       <purchasing history> <operating or devices < browser version>
                               computers system>
       <mobile OS> <GPS location>, <political affiliation> <donation
                               Then:
       record> <social networking accounts> <Facebook ID> marital
       status> <sexual preference> comply and get
                               You must <offline purchasing history>
       <personal interests> <phone ID> <name> <address> <referring
                               permission before they are
       URL> < phone number> <page views> <email> <zip code>
                               placed or used
       <referring URL> < phone number> <page views> <email>


CONFIDENTIAL                                                             16
8 EU member countries have enacted the 2009
     directive


                 Have enacted a law   Covered by existing law
                      Denmark                Germany
                      Estonia
                      Finland
                        UK
                      France
                       Malta
                       Ireland
                      Sweden



               18 other EU member countries on the old model…


CONFIDENTIAL                                                    17
Opt-in Solution




CONFIDENTIAL           18
Opt-in Solution




               TRUSTe Resource:

               http://www.truste.com/blog/2012/01/25/the-need-for-a-flexible-compliance-strategy-in-
               europe/
CONFIDENTIAL                                                                                           19
Privacy Technology Resources


                         • Technology Blog
                           – http://www.truste.com/developer/
                         • TRUSTe Blog
                           – http://www.truste.com/blog/
                         • W3C DNT Tracking Protection Group
      Kevin Trilli         – http://www.w3.org/2011/tracking-protection/
      VP Product         • EU Article 29 Working Party Opinion
      Kevin@truste.com     – http://ec.europa.eu/justice/policies/privacy/docs/wpdo
                             cs/2010/wp171_en.pdf
      @squawkt22         • UK ICO
                           – http://www.ico.gov.uk/for_organisations/privacy_and_
                             electronic_communications/the_guide/cookies.aspx



CONFIDENTIAL                                                                          20

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0830 omma data sponsored breakfast trus te

  • 1. Consumer Data Privacy Technology: What’s next in 2012 Kevin Trilli VP Product TRUSTe CONFIDENTIAL 1
  • 2. Welcome to TRUSTe's Breakfast Just like coffee and donuts, what goes better with OBA than privacy? CONFIDENTIAL 2
  • 3. What’s new at TRUSTe? • Converted to private company in 2008; Recently closed Series C $15M • 115+ employees: 40+ engineers and product • New San Francisco HQ and global organization Websites Advertising Mobile apps Cloud CONFIDENTIAL 3
  • 4. From the year of the Icon to…. CONFIDENTIAL 4
  • 5. DNT Moving Forward in W3C http://www.w3.org/2000/09/dbwg/details?group=49311&public=1 CONFIDENTIAL 5
  • 8. What can you do with the header? TRUSTe Resource: DNT and Icon Integration http://www.truste.com/developer/?p=91 CONFIDENTIAL 8
  • 10. Usage by children increasing concerns Feb 2012 FTC Report (http://www.ftc.gov/os/2012/02/120216mobile_apps_kids.pdf) CONFIDENTIAL 10
  • 11. Technical Landscape is Changing CONFIDENTIAL 11
  • 12. Platforms Play a key role CONFIDENTIAL 12
  • 13. Issues for Targeted Advertising • Cross-App Tracking Identifier supported by User Preferences • Transparency (without reading glasses?) On first use In-ad In-app (best practice) CONFIDENTIAL 13
  • 14. Apps require new form factor for privacy disclosure CONFIDENTIAL 14
  • 15. TRUSTe Mobile Resources • Mobile Targeting: How it works and why it’s different – http://www.truste.com/developer/?=86 • Privacy Issues in Mobile – http://www.truste.com/developer/?=96 CONFIDENTIAL 15
  • 16. The new Consent Model in the EU <name> <address> <referring URL> < phone number> <page views> <email> <zip code> <birth date> <IP address> <income bracket> <race> <shopping cart activity> <gender> <clickstream data> <VIN numbers> <social security numbers> <call history> <emailIf: open rate> <credit card number> <birthplace> <criminalYou use cookies or other history> <social record> <employment tracking technology to store connections> <job position> <city of residence> <debit car or access information from number> <bank account number> <message history> <credit score> <relationshipEU citizens on their history> <purchasing behavior> <purchasing history> <operating or devices < browser version> computers system> <mobile OS> <GPS location>, <political affiliation> <donation Then: record> <social networking accounts> <Facebook ID> marital status> <sexual preference> comply and get You must <offline purchasing history> <personal interests> <phone ID> <name> <address> <referring permission before they are URL> < phone number> <page views> <email> <zip code> placed or used <referring URL> < phone number> <page views> <email> CONFIDENTIAL 16
  • 17. 8 EU member countries have enacted the 2009 directive Have enacted a law Covered by existing law Denmark Germany Estonia Finland UK France Malta Ireland Sweden 18 other EU member countries on the old model… CONFIDENTIAL 17
  • 19. Opt-in Solution TRUSTe Resource: http://www.truste.com/blog/2012/01/25/the-need-for-a-flexible-compliance-strategy-in- europe/ CONFIDENTIAL 19
  • 20. Privacy Technology Resources • Technology Blog – http://www.truste.com/developer/ • TRUSTe Blog – http://www.truste.com/blog/ • W3C DNT Tracking Protection Group Kevin Trilli – http://www.w3.org/2011/tracking-protection/ VP Product • EU Article 29 Working Party Opinion Kevin@truste.com – http://ec.europa.eu/justice/policies/privacy/docs/wpdo cs/2010/wp171_en.pdf @squawkt22 • UK ICO – http://www.ico.gov.uk/for_organisations/privacy_and_ electronic_communications/the_guide/cookies.aspx CONFIDENTIAL 20

Notes de l'éditeur

  1. Open issues:Compliance definitionResponse headers and/or machine readable privacy policiesException handling (program definition)External issues:User agent UX; mobile appsInteractions with jurisdictional programsMechanisms for complianceStatus3 global meetings held in last 9 months; fourth one in DC in April; targeting June for first release of specLots of hard work to go
  2. Country-by-country deltas User IP vs. citizenry vs. destination website (co.uk)User disruption (show three models – header/pop-up and button on side of screen) Unknown third partiesManagement of first party cookie states (strictly necessary)