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Email Acquisition That Outperforms
Your In-house Subscriber List
We help Top Consumer Brands Build Great Email Lists
2
THE THREE MUST HAVES OF EMAIL ACQUISITION
We help Top Consumer Brands Build Great Email Lists
• Consistently reach the inbox for all ISP’s,
including GmailInbox delivery
• Engage and convert as well or better than your
in-house subscriber filePerformance
• 30% to maintain active
• 50% to generate growth
Scale
3
BY THE NUMBERS
We help Top Consumer Brands Build Great Email Lists
GLOBAL RETAILER PERFORMANCE (COMPARED TO HOUSE FILE)
4
THE PROCESS - MEDIA
Media Ecosystem
We help Top Consumer Brands Build Great Email Lists
Value sweet spot!
Channel Purchased leads
Coreg/Appends/Rentals
Traffic
Display/Linkout/Email
Social/Native
FB/Blogs/News
Programmatic Search
Cost $ $$ $$ $$$$ $$$$
Risk Low/No Low/No Low/No Low/No
Performance Very Poor ✔ ✔ -- ✔
5
THE PROCESS – LANDING PAGE
We help Top Consumer Brands Build Great Email Lists
myemail@gmail.com
Jane
Doe
All landing page visitors
driven to website
6
THE PROCESS - CLEANSING
5-way data cleansing
• De-dupe against client active and suppression
files
• 3rd party email validation
• 3rd party IP cleansing
• In-house global suppression file cleansing
• Email cleansing (3 email series)
* mirrors welcome series
We help Top Consumer Brands Build Great Email Lists
Consistent with advertisement
7
THE PROCESS – OPTIMIZATION - ENGAGEMENT
We help Top Consumer Brands Build Great Email Lists
8
THE PROCESS – OPTIMIZATION - REVENUE
We help Top Consumer Brands Build Great Email Lists
$116.11
$33.56
3.75
1.06
9
Add 1.5 million new-to-file subscribers over a two year period
Add new customers with high repeat order rates
Maintain outstanding inbox delivery across all major ISP’s
Year One Results:
New Subscribers Open Rate Unsubscribe Rate 180 day repeat order rate
Q1 90,060 23.55% 1.28% 1.44
Q2 199,910 21.75% 1.31% 1.42
Q3 163,245 14.42% 1.12% 1.58
Q4 193,116 18.03% 1.16% 1.67
Total 764,000 19.19% 1.12 1.62
Year Two Results:
New Subscribers Open Rate Unsubscribe Rate 180 day repeat order rate
Q1 162,257 19.95% 0.89% 1.64
Q2 153,797 22.96% 0.99% 1.84
Q3 141,501 34.64% 0.87% 2.06
Total 457,000 25.54% 0.92 1.82
+33% -18% +12%
OPTIMIZATION DRIVES PERFORMANCE – GLOBAL COSMETICS BRAND
1.5 million new-to-file subscribers
764,000 19.19% 1.12% 1.62
457,000 25.54% 0.92% 1.82
+33% -18% +12%
We help Top Consumer Brands Build Great Email Lists
THANK YOU!
Lori Clure
President
203.256.5118
lori.clure@certainsource.com

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Email Acquisition that Outperforms Your In-House Subscriber List

  • 1.
  • 2. Copyright © 2017 CertainSource Inc. All Rights Reserved. Email Acquisition That Outperforms Your In-house Subscriber List We help Top Consumer Brands Build Great Email Lists
  • 3. 2 THE THREE MUST HAVES OF EMAIL ACQUISITION We help Top Consumer Brands Build Great Email Lists • Consistently reach the inbox for all ISP’s, including GmailInbox delivery • Engage and convert as well or better than your in-house subscriber filePerformance • 30% to maintain active • 50% to generate growth Scale
  • 4. 3 BY THE NUMBERS We help Top Consumer Brands Build Great Email Lists GLOBAL RETAILER PERFORMANCE (COMPARED TO HOUSE FILE)
  • 5. 4 THE PROCESS - MEDIA Media Ecosystem We help Top Consumer Brands Build Great Email Lists Value sweet spot! Channel Purchased leads Coreg/Appends/Rentals Traffic Display/Linkout/Email Social/Native FB/Blogs/News Programmatic Search Cost $ $$ $$ $$$$ $$$$ Risk Low/No Low/No Low/No Low/No Performance Very Poor ✔ ✔ -- ✔
  • 6. 5 THE PROCESS – LANDING PAGE We help Top Consumer Brands Build Great Email Lists myemail@gmail.com Jane Doe All landing page visitors driven to website
  • 7. 6 THE PROCESS - CLEANSING 5-way data cleansing • De-dupe against client active and suppression files • 3rd party email validation • 3rd party IP cleansing • In-house global suppression file cleansing • Email cleansing (3 email series) * mirrors welcome series We help Top Consumer Brands Build Great Email Lists Consistent with advertisement
  • 8. 7 THE PROCESS – OPTIMIZATION - ENGAGEMENT We help Top Consumer Brands Build Great Email Lists
  • 9. 8 THE PROCESS – OPTIMIZATION - REVENUE We help Top Consumer Brands Build Great Email Lists $116.11 $33.56 3.75 1.06
  • 10. 9 Add 1.5 million new-to-file subscribers over a two year period Add new customers with high repeat order rates Maintain outstanding inbox delivery across all major ISP’s Year One Results: New Subscribers Open Rate Unsubscribe Rate 180 day repeat order rate Q1 90,060 23.55% 1.28% 1.44 Q2 199,910 21.75% 1.31% 1.42 Q3 163,245 14.42% 1.12% 1.58 Q4 193,116 18.03% 1.16% 1.67 Total 764,000 19.19% 1.12 1.62 Year Two Results: New Subscribers Open Rate Unsubscribe Rate 180 day repeat order rate Q1 162,257 19.95% 0.89% 1.64 Q2 153,797 22.96% 0.99% 1.84 Q3 141,501 34.64% 0.87% 2.06 Total 457,000 25.54% 0.92 1.82 +33% -18% +12% OPTIMIZATION DRIVES PERFORMANCE – GLOBAL COSMETICS BRAND 1.5 million new-to-file subscribers 764,000 19.19% 1.12% 1.62 457,000 25.54% 0.92% 1.82 +33% -18% +12% We help Top Consumer Brands Build Great Email Lists

Notes de l'éditeur

  1. Purchased leads = co-registration, appends, list rentals, etc. Traffic = display, email, link out, affiliate Performance = new to file email subscribers
  2. Free-will, opt-in, new-to-file subscribers All visitors driven to client site All visitors tracked (subscribers, buyers, browsers)
  3. Example of company more focused on engagement, building list, non-promotional