2. Webinars
Volunteers for best practices to be presented at
the webinars
Any team member may provide “best practice”
2
3. MNO MiPCT Meeting
Meeting held on December 12, 2012 had
representation from all MiPCT practices
Presentation of six month metrics: process
Roll out of year one metrics: clinical outcomes
3
4. Six Months Metrics
Assess hiring and training of care managers
• Majority of practices rely on MNO care managers
• Two practices employ RNs; however none have
attended care manager training
Assess status of patient registry
• In place
• Training in the use of the patient registry completed
4
5. Reaching End of Year One
Assess care manager (moderate, complex, hybrid)
Assess status of patient registry
Status of 12 months 2012 metric attainment
• HEDIS measures
• Data per physician
5
6. Practice Assessments
Each practice will be visited by clinical directors
and operations director
Lori Zeman, PhD to visit each MiPCT to assess
behavioral health integration
6
7. Education Programs
Certified coder workshops for physicians and
teams
Appropriate use of ICD‐9 Codes
Advanced Care Planning
Durable power of attorney
7
8. Care Management Reporting
The care management activity reporting
requirements have been finalized and have been
incorporated into the Quarterly Report beginning
in the first quarter of 2013
Track number of encounters
8
9. Patient Advisory Council
A Patient Advisory Council (PAC) is being convened
as an advising resource to the Steering Committee,
subcommittees and other MiPCT groups
The goal is to ensure that the patient voice is
incorporated in the implementation and operations
of the MiPCT
9
10. Patient Advisory Council
The council will be comprised of patients serviced by
the MiPCT
MiPCT is seeking nominations for a state‐wide PAC
which is expected to meet approximately three to four
times per year
In‐person attendance is preferred, though phone
participation can be accommodated
Members will be eligible for mileage reimbursement
10
11. Criteria for Selection
Members should be
• MiPCT patients (especially patients who have
experience with care managers)
• Able to use their own experience constructively
• Able to see beyond their own experience
• Able to listen to and hear differing opinions
Member nominations can be submitted at:
https://jodyooo.wufoo.com/forms/patient‐advisory‐council‐
nomination‐form/
The nomination period ends on February 28
11
13. Six Month Scores Following
Appeal
Corrections made
Scores 48.6/50
9/36
Expectation is funds will be available by 2/28/2013
MiPCT indicated that POs should look for six‐
month Incentive payments around February 7,
2013
13
14. Town Hall Meetings
Intended to bring physicians and care managers
together to share stories and experiences of the
MiPCT transformation journey
Share best practices and find solutions for
challenging issues related to implementing care
management into the workflow of MiPCT
practices.
14
15. Learning Objectives
Describe common challenges related to
embedment of practice care management
Describe the key components of successful care
management
Utilize shared experiences related to embedment
of care managers in primary care practice
15
16. Town Hall Meeting
Activity provides a maximum of two (2) AMA PRA
Category 1 Credits™
The registration site can be found at:
https://jodyooo.wufoo.com/forms/registration‐for‐
town‐hall‐dinner‐meetings/
Attendees must register
Wednesday, 4/24/2013
Troy
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