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Michigan Primary Care 
   Transformation 
Demonstration Project



   September 19, 2012
Agenda

   Care Manager Updates
   Payer Updates
   Financial Template




                           2
Why Financial Reporting

   Financial reporting ensures accountability for the 
    funds received
   Reporting will reconcile revenue collected and 
    expenses
Reporting Templates

   There are 4 reporting templates:
    Revenue and Membership
    Care Coordination
    Practice Transformation
    Incentive
Basic Components of All 
          Templates
   Revenue (cash collected)
   Membership ( corresponds to cash collected)
   Expense
Payers Included in Reporting

   Blue Cross Blue Shield of Michigan
   Blue Care Network
   Medicare
   Medicaid Managed Care
Reporting Deadlines

   Reports submitted on a quarterly basis for Care 
    Coordination and Practice Transformation 
   Incentive reporting is for a 6 month period
   Data will be submitted electronically
   Details on electronic transmission will be 
    communicated to PO/PHO’s
Reporting Deadlines
   PO/PHO’s will be given 30 days after the quarter 
    end to submit reports 
   Due dates:
    • October 31, 2012
    • January 31, 2013
   Data will be submitted electronically  
   Details on electronic transmission will be 
    communicated to PO/PHO’s
Summary of Payer Member 
          Months and Revenue
   Worksheet used to summarize all payer revenues
   Care Coordination payments are made directly to 
    PO’s for Medicare and Medicaid Managed Care
   Care Coordination payments are made to Practices 
    for BCBSM and BCN
   Practice Transformation payments are made to 
    practices for all payers
Care Coordination Template

   The care coordination template identifies all 
    revenue and expenses
Care Coordination Expenses

   Care Coordination expenses are amounts spent 
    during the reporting period
   Expenses and FTE’s will be cross referenced to 
    Implementation Plan C
   Descriptions of Expenses
       Compensation, Overtime, Benefits, Training, 
        Education, Certification, Travel, Meeting Costs 
   Other (explain)
Care Coordination Expense 
          Documentation Requirements
   The PO’s/PHO’s must complete the FTE 
    spreadsheet as support for Care Coordination 
    Expenses
   The FTE spreadsheet purpose is to reconcile 
    compensation and benefit expense as reported 
   PO’s/PHO’s will include Implementation C plan FTE 
    data as a data element
Practice Transformation 
          Template
   The Practice Transformation template will present 
    revenue and expenses
Practice Transformation Reporting 
         Template
                           Revenue            $5,857,357.50

PRACTICE TRANSFORMATION EXPENSES

COMPENSATION                                  $2,000,000.00
OVERTIME                                       $200,000.00
TRAINING                                         $50,000.00
EDUCATION                                         $7,500.00
CERTIFICATION                                     $8,000.00
CARE MANAGEMENT SOFTWARE                         $10,000.00
COMPUTER                                         $15,000.00
FAX                                                  $50.00
INTERFACE REGISTRY                               $16,000.00
MINOR EQUIPMENT                                    $500.00
MEETING COST                                       $125.00
PATIENT SURVEY COST                                $750.00
PRACTICE COACHING                                    $50.00
POSTAGE                                            $150.00
REFERENCE MATERIAL                                 $650.00
RENT/SPACE                                         $900.00
STAFF TRAINING                                     $200.00
SUPPLIES                                             $50.00
TELEPHONE                                          $150.00
TRAVEL                                               $36.00
OTHER                                              $500.00
OTHER                                             $1,000.00
OTHER                                             $2,000.00
OTHER                                             $3,000.00

Total Practice Transformation Cost            $2,316,611.00

NET INCOME (LOSS) PRACTICE TRANSFORMATION     $3,540,746.50
Practice Transformation Expenses

   Practice Transformation expenses are amounts spent 
    during the reporting period.
   Expenditures will be cross referenced to Practice Plan 
    Phase 1 item C. Expenditure deviations from the 
    submitted plan are permitted.
   Support for FTE’S and Expenses > $5000.00 (single 
    transaction) are required.
   Expenses other than Salary and Benefit cost can be 
    assigned on a direct cost or allocation methodology.
Practice Transformation Expenses

   The allocation methodology can be used for 
    expenses such as postage, office supplies, 
    telephone etc
   A column has been added to the templates for 
    designation D – Direct, and A‐ Allocation
   Support for FTE expenses will be the same as 
    required for Care Coordination
   PO/PHO’s must complete a supplemental report 
    for single disbursements > $5000.00 
Excess Medicaid 
          Managed Care Funds
   PO/PHO’s will be allowed to roll forward no more 
    than 20% of Medicaid Managed Care excess of 
    revenue over expense for each reporting module 
    (Care Coordination and Practice Transformation)
   An allocation methodology will be used to 
    determine expense by payer using 
    membermonths as the basis for the allocation of 
    expense
Excess Medicaid 
          Managed Care Funds
   The 20% roll forward will be allowed only if 
    supported by documentation as to why the funds 
    were not expended in the year
   Amounts > 20% will be offset beginning February 
    2013
Practice Incentive Reporting

   Practice Incentive reporting is defined as all 
    payments received by the PO’s/PHO’s for 
    Medicare and Medicaid Managed Care only
   PO/PHO’s will report funds disbursed to practices
   Reporting requirements are by payer and include: 
    Practice name, Location, Amount, Date
Practice Incentive Reporting

   PO’s/PHO’s are subject to a maximum retention of 
    20% of the Total Incentive Dollars received
   The retention of the PO/PHO Incentive dollars 
    >20% requires documentation supporting the 
    dollars retained
Questions

Questions on MiPCT Financial Reporting can be 
submitted to Christine Trimpe at MNO
          Ctrimpe@mednetone.net
Overview

   Narrative Status Update
    • Detail will vary by quarter
       • 6 and 12 month report require practice level detail
       • 3 and 9 months, brief PO‐ level overview
    • Avoids duplication of SRD and Quarterly PGIP 
      Progress reports




                                                               22
Narrative Status Update

   Content: based on year 1 requirements and 
    priorities
    • Care Manager hiring progress and barriers
    • Infrastructure implementation progress across 
      practices
       • Electronic registry functionality
       • Care Management documentation
       • Transition notifications
    • Opportunity to communicate barriers and successes

                                                          23
Care Management Activity 
          Reporting
   Minimum core data:
    • Number of encounters per care manager, by payer
   Will be required beginning third quarter 2012
   Necessary for reporting to participating payers 
    and MDCH
   Need to understand PO/practice reporting 
    capacity to minimize burden



                                                        24
PDCM Payment Policy Design

   Fee‐for‐service methodology – 7 payable codes for 
    services performed by qualified non‐physician 
    practitioners
    • Face‐to‐face (individual and group)
    • Telephone‐based 
   Payable to approved providers only
    • Non‐approved providers billing for these services 
      are subject to recovery 


                                                           25
PDCM Codes and Fees

   CODE                                      SERVICE
G9001                 Initial assessment

G9002                 Individual face‐to‐face visit (per encounter)

98961                 Group visit (2‐4 patients) 30 minutes

98962                 Group visit (5‐8 patients) 30 minutes

98966                 Telephone discussion 5‐10 minutes

98967                 Telephone discussion 11‐20 minutes

98968                 Telephone discussion 21+ minutes

*Net of Incentive amount


                                                                      26
Care Management Training 
     Guidelines
• Services provided by Moderate Care Managers 
 are billable once Care Managers complete 
 approved self‐management training
• Services provided by Complex Care Managers 
 are billable once care managers have completed 
 approved Complex Care Management training
• PDCM‐codes should not be billed by untrained 
 care managers



                                                   27
Patient Eligibility

   The patient must have active BCBSM coverage 
    that includes the BlueHealthConnection® Program.  
    This includes:
    • BCBSM underwritten business
    • ASC (self‐funded) groups that elect to participate
    • Medicare Advantage patients



Services billed for non-eligible members will be rejected with provider liability.


                                                                                     28
Patient Eligibility

   Checking eligibility:
    • Eligible members with PDCM coverage will be 
      flagged on the monthly patient list
    • Providers should also check normal eligibility 
      channels (e.g., WebDENIS, CAREN IVR) to confirm 
      BCBSM overall coverage eligibility




Services billed for non-eligible members will be rejected with provider liability.


                                                                                     29
Patient Eligibility

   The patient must be an active patient under the 
    care of a physician, PA or CNP in a PDCM‐
    approved practice and referred by that clinician 
    for PDCM services
    • No diagnosis restrictions applied
    • Referral should be based on patient need
   The patient must be an active participant in the 
    care plan
Services billed for non-eligible members will be rejected with provider liability.


                                                                                     30
Provider Requirements: 
          Care Management Team

   Individuals performing PDCM services must be 
    qualified non‐physician practitioners employed by 
    practices or practice‐affiliated POs approved for 
    PDCM payments 




                                                         31
Provider Requirements: Care 
          Management Team
   The team must consist of:
    • A lead care manager : RN, LMSW, MSW, CNP or PA who 
      has completed an MiPCT‐accepted training program




                                                            32
Provider Requirements: Care 
           Management Team
   Other qualified allied health professionals
       LPN, CDE, RD, Nutritionist Master’s Level, 
        Pharmacist, respiratory therapist, certified asthma 
        educator, certified health educator specialist 
        (bachelor’s degree or higher), licensed professional 
        counselor, licensed mental health counselor




                                                                33
Provider Requirements: Care 
          Management Team
   Each qualified care team member must:
    • Function within their defined scope of practice
    • Work closely and collaboratively with the patient’s 
      clinical care team
    • Work in concert with BCBSM care management 
      nurses as appropriate

Note:  Only lead Care Managers may perform 
    the initial assessment services (G9001)

                                                             34
Billing and Documentation: 
       General Guidelines
• No diagnostic restrictions
  • All relevant diagnoses should be identified on the 
    claim
• No quantity limits (except G9001) and no location 
 restrictions




                                                          35
Billing and Documentation: 
      General Guidelines

• Documentation demonstrating services were 
 necessary and delivered as reported
• Documentation identifying lead CM isn’t required, 
 but documentation must be maintained in medical 
 records identifying the provider for each patient 
 interaction




                                                       36

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MiPCT Webinar 09/19/2012

  • 1. Michigan Primary Care  Transformation  Demonstration Project September 19, 2012
  • 2. Agenda  Care Manager Updates  Payer Updates  Financial Template 2
  • 3. Why Financial Reporting  Financial reporting ensures accountability for the  funds received  Reporting will reconcile revenue collected and  expenses
  • 4. Reporting Templates  There are 4 reporting templates: Revenue and Membership Care Coordination Practice Transformation Incentive
  • 5. Basic Components of All  Templates  Revenue (cash collected)  Membership ( corresponds to cash collected)  Expense
  • 6. Payers Included in Reporting  Blue Cross Blue Shield of Michigan  Blue Care Network  Medicare  Medicaid Managed Care
  • 7. Reporting Deadlines  Reports submitted on a quarterly basis for Care  Coordination and Practice Transformation   Incentive reporting is for a 6 month period  Data will be submitted electronically  Details on electronic transmission will be  communicated to PO/PHO’s
  • 8. Reporting Deadlines  PO/PHO’s will be given 30 days after the quarter  end to submit reports   Due dates: • October 31, 2012 • January 31, 2013  Data will be submitted electronically    Details on electronic transmission will be  communicated to PO/PHO’s
  • 9. Summary of Payer Member  Months and Revenue  Worksheet used to summarize all payer revenues  Care Coordination payments are made directly to  PO’s for Medicare and Medicaid Managed Care  Care Coordination payments are made to Practices  for BCBSM and BCN  Practice Transformation payments are made to  practices for all payers
  • 10. Care Coordination Template  The care coordination template identifies all  revenue and expenses
  • 11. Care Coordination Expenses  Care Coordination expenses are amounts spent  during the reporting period  Expenses and FTE’s will be cross referenced to  Implementation Plan C  Descriptions of Expenses  Compensation, Overtime, Benefits, Training,  Education, Certification, Travel, Meeting Costs   Other (explain)
  • 12. Care Coordination Expense  Documentation Requirements  The PO’s/PHO’s must complete the FTE  spreadsheet as support for Care Coordination  Expenses  The FTE spreadsheet purpose is to reconcile  compensation and benefit expense as reported   PO’s/PHO’s will include Implementation C plan FTE  data as a data element
  • 13. Practice Transformation  Template  The Practice Transformation template will present  revenue and expenses
  • 14. Practice Transformation Reporting  Template Revenue $5,857,357.50 PRACTICE TRANSFORMATION EXPENSES COMPENSATION $2,000,000.00 OVERTIME $200,000.00 TRAINING $50,000.00 EDUCATION $7,500.00 CERTIFICATION $8,000.00 CARE MANAGEMENT SOFTWARE $10,000.00 COMPUTER $15,000.00 FAX $50.00 INTERFACE REGISTRY $16,000.00 MINOR EQUIPMENT $500.00 MEETING COST $125.00 PATIENT SURVEY COST $750.00 PRACTICE COACHING $50.00 POSTAGE $150.00 REFERENCE MATERIAL $650.00 RENT/SPACE $900.00 STAFF TRAINING $200.00 SUPPLIES $50.00 TELEPHONE $150.00 TRAVEL $36.00 OTHER $500.00 OTHER $1,000.00 OTHER $2,000.00 OTHER $3,000.00 Total Practice Transformation Cost $2,316,611.00 NET INCOME (LOSS) PRACTICE TRANSFORMATION $3,540,746.50
  • 15. Practice Transformation Expenses  Practice Transformation expenses are amounts spent  during the reporting period.  Expenditures will be cross referenced to Practice Plan  Phase 1 item C. Expenditure deviations from the  submitted plan are permitted.  Support for FTE’S and Expenses > $5000.00 (single  transaction) are required.  Expenses other than Salary and Benefit cost can be  assigned on a direct cost or allocation methodology.
  • 16. Practice Transformation Expenses  The allocation methodology can be used for  expenses such as postage, office supplies,  telephone etc  A column has been added to the templates for  designation D – Direct, and A‐ Allocation  Support for FTE expenses will be the same as  required for Care Coordination  PO/PHO’s must complete a supplemental report  for single disbursements > $5000.00 
  • 17. Excess Medicaid  Managed Care Funds  PO/PHO’s will be allowed to roll forward no more  than 20% of Medicaid Managed Care excess of  revenue over expense for each reporting module  (Care Coordination and Practice Transformation)  An allocation methodology will be used to  determine expense by payer using  membermonths as the basis for the allocation of  expense
  • 18. Excess Medicaid  Managed Care Funds  The 20% roll forward will be allowed only if  supported by documentation as to why the funds  were not expended in the year  Amounts > 20% will be offset beginning February  2013
  • 19. Practice Incentive Reporting  Practice Incentive reporting is defined as all  payments received by the PO’s/PHO’s for  Medicare and Medicaid Managed Care only  PO/PHO’s will report funds disbursed to practices  Reporting requirements are by payer and include:  Practice name, Location, Amount, Date
  • 20. Practice Incentive Reporting  PO’s/PHO’s are subject to a maximum retention of  20% of the Total Incentive Dollars received  The retention of the PO/PHO Incentive dollars  >20% requires documentation supporting the  dollars retained
  • 22. Overview  Narrative Status Update • Detail will vary by quarter • 6 and 12 month report require practice level detail • 3 and 9 months, brief PO‐ level overview • Avoids duplication of SRD and Quarterly PGIP  Progress reports 22
  • 23. Narrative Status Update  Content: based on year 1 requirements and  priorities • Care Manager hiring progress and barriers • Infrastructure implementation progress across  practices • Electronic registry functionality • Care Management documentation • Transition notifications • Opportunity to communicate barriers and successes 23
  • 24. Care Management Activity  Reporting  Minimum core data: • Number of encounters per care manager, by payer  Will be required beginning third quarter 2012  Necessary for reporting to participating payers  and MDCH  Need to understand PO/practice reporting  capacity to minimize burden 24
  • 25. PDCM Payment Policy Design  Fee‐for‐service methodology – 7 payable codes for  services performed by qualified non‐physician  practitioners • Face‐to‐face (individual and group) • Telephone‐based   Payable to approved providers only • Non‐approved providers billing for these services  are subject to recovery  25
  • 26. PDCM Codes and Fees CODE SERVICE G9001 Initial assessment G9002 Individual face‐to‐face visit (per encounter) 98961 Group visit (2‐4 patients) 30 minutes 98962 Group visit (5‐8 patients) 30 minutes 98966 Telephone discussion 5‐10 minutes 98967 Telephone discussion 11‐20 minutes 98968 Telephone discussion 21+ minutes *Net of Incentive amount 26
  • 27. Care Management Training  Guidelines • Services provided by Moderate Care Managers  are billable once Care Managers complete  approved self‐management training • Services provided by Complex Care Managers  are billable once care managers have completed  approved Complex Care Management training • PDCM‐codes should not be billed by untrained  care managers 27
  • 28. Patient Eligibility  The patient must have active BCBSM coverage  that includes the BlueHealthConnection® Program.   This includes: • BCBSM underwritten business • ASC (self‐funded) groups that elect to participate • Medicare Advantage patients Services billed for non-eligible members will be rejected with provider liability. 28
  • 29. Patient Eligibility  Checking eligibility: • Eligible members with PDCM coverage will be  flagged on the monthly patient list • Providers should also check normal eligibility  channels (e.g., WebDENIS, CAREN IVR) to confirm  BCBSM overall coverage eligibility Services billed for non-eligible members will be rejected with provider liability. 29
  • 30. Patient Eligibility  The patient must be an active patient under the  care of a physician, PA or CNP in a PDCM‐ approved practice and referred by that clinician  for PDCM services • No diagnosis restrictions applied • Referral should be based on patient need  The patient must be an active participant in the  care plan Services billed for non-eligible members will be rejected with provider liability. 30
  • 31. Provider Requirements:  Care Management Team  Individuals performing PDCM services must be  qualified non‐physician practitioners employed by  practices or practice‐affiliated POs approved for  PDCM payments  31
  • 32. Provider Requirements: Care  Management Team  The team must consist of: • A lead care manager : RN, LMSW, MSW, CNP or PA who  has completed an MiPCT‐accepted training program 32
  • 33. Provider Requirements: Care  Management Team  Other qualified allied health professionals  LPN, CDE, RD, Nutritionist Master’s Level,  Pharmacist, respiratory therapist, certified asthma  educator, certified health educator specialist  (bachelor’s degree or higher), licensed professional  counselor, licensed mental health counselor 33
  • 34. Provider Requirements: Care  Management Team  Each qualified care team member must: • Function within their defined scope of practice • Work closely and collaboratively with the patient’s  clinical care team • Work in concert with BCBSM care management  nurses as appropriate Note:  Only lead Care Managers may perform  the initial assessment services (G9001) 34
  • 35. Billing and Documentation:  General Guidelines • No diagnostic restrictions • All relevant diagnoses should be identified on the  claim • No quantity limits (except G9001) and no location  restrictions 35
  • 36. Billing and Documentation:  General Guidelines • Documentation demonstrating services were  necessary and delivered as reported • Documentation identifying lead CM isn’t required,  but documentation must be maintained in medical  records identifying the provider for each patient  interaction 36