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Change Management:
Business Process Reengineering
              &
 Business Process Outsourcing


    quick fix
Your situation
is…
Your business is…
fragmented
split
broken
decentralized
Self contained
disunited
cumbersome
Obsolete
Your business is…
              is…
Your business is…
              is…
Your business is…
              is…
Your business is…
              is…
You want
streamline,
To streamline
rationalize,
To rationalize
standardize,
to standardize
effective,
To become cost effective
clarify,
To clarify
To become customer centric
To go faaaaaast !!!
You are wondering…
How to reengineer?
How to outsource?
How To avoid a 10 years project ?




                              PMO
Only 1 solution
f
                            i
            G                   n
                O                       d
                    L       t
                        D       h
r                           E               e
    u                               N
        l
            e
Harvest




          quantitative metrics
And qualitative metrics
Identify your champion(s):
          Best of the best:
         Golden Rules list 1



                                Best of the best:
                               Golden Rules list 3




 Best of the best:
Golden Rules list 2
Fine tune the golden rules
Golden Rules list 1


                                             New standard practices
Golden Rules list 2                            Rule1…
                                               Rule2…
                                               Rule3…
                                               ….

Golden Rules list 3




                      You have started the BPR portion
Universalize and export the golden rules




       You have just completed the BPR and BPO portion
You know what
years
Based on a true story
Meet SEB
http://www.linkedin.com/in/meetseb

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Business Process Reengineering and Outsourcing: Quick Fix