Email provides high-speed communication through direct input and retrieval from the keyboard. Messages can be instantly dispatched and retrieved, while also circulating to selected groups simultaneously. Other files can also be attached to emails. However, effective email communication requires clear subject lines, greetings, sign-offs, proper formatting, unambiguous messages, a friendly tone, selective CCs, and correct grammar, spelling, and punctuation to avoid complaints.

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• High speed send/receive cycle;
• Direct input and retrieval from keyboard;
• Virtually instant dispatch/retrieval;
• Simultaneous circulation to pre-selected
groups;
• Other files can be attached to e-mails.
Why @

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TOP TEN COMPLAINTS ABOUT E-MAIL IN PRACTICE
1.Vague subject line
2.No greeting
3.No sign-off
4.Poor formatting
5.Vague messages
6.Tell me what to do
7.Unfriendly tone
8.CC to the whole world
9.Bad grammar, bad spelling and bad
punctuation
10.Just plain sloppy

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