Communication and interpersonal relationship

1. BY,
M.MELVIN DAVID
M.Sc NURSING
1ST YEAR
PIMS

2. Communication is the process of exchanging
or sharing ideas, feelings and information. It is a
process necessary to pave way for desired
changes in human behavior.

3. • Communication can be defined as the process of
transmitting information and common
understanding from one person to another.
(keyton 2011)

4. SENDER MESSAGE
• FEEDBACK
CHANNEL RECEVER

7. • A message is the information which the
communicator transmits to his audience to
receive, understand, accept and act upon.

8. • Channel is a physical bridge or media of
communication between the sender and receiver.
The communication effort is based on three
media systems:
• Interpersonal communication
• Mass media
• Traditional of folk media

12. • It is the flow of information from the audience to
the sender. It is the reaction of the audience to
the message. The feedback provides an
opportunity to the sender to modify his message

14. • One way communication
• Two way communication
• Verbal communication
• Non-verbal communication
• Formal and informal communication
• Visual communication
• Telecommunication

22. • Informative
• Educative
• Motivation
• Counseling

27. • Physical
• Psychological
• Environmental
• Cultural

30. • Exactly what you want or need to the listener.
You must make sure that you have any
supporting information, background or data that
guarantees that your message and exchange will
have clarity.

34. • MEANING
An interpersonal relationship is a strong,
deep, or close association or acquaintances
between two or more people.

35. • To achieve educational or organizational objectives
• To understand and meet the individual needs
• Social exchanges between two people or group

36. • Pre-interaction phase
• Introductory / orientation phase
• Testing
• Building trust
• Identifying problems and goals
• Clarifying roles
• Forming contract
• Working phase
• Termination

37. • Loss of motivation
Loss of motivation to work on task and
becomes ineffective because lacks the desire to
produce.

38. • Indiscrimination opposition
A symptom of a bad relationship is
resistance to suggestions.

39. • Operational problems
Operation problems will occur mostly in the
group activities. If there is any conflicts among the
group members or failure of communication
between the members will leads that failure of
achieving target.

40. • Task distortion
Interpersonal problems are often worked out
on some aspect of the task that closely
approximates the relationship that is of concern to
the group.

41. • Authority problem
• Reduced effectiveness concerns of the
group or leader leads to problem.

42. • Nurse – patient
• Nurse – family
• Nurse – health team members
• Nurse – community
• Nurse – vulnerable groups