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2010 AZA Trends Session Development Survey


1. Do you represent a

                                                        Response      Response
                                                         Percent       Count

                     Zoo                                    90.2%           37

                Aquarium                                      4.9%             2

                    Other                                     4.9%             2

                                             Other (please specify)            3


                                              answered question             41

                                                skipped question               0




2. How many donors do you have?

                                                        Response      Response
                                                         Percent       Count

                    <500                                    22.0%              9

                 501-1000                                   19.5%              8

                1001-2000                                   12.2%              5

                1001-3000                                     2.4%             1


           More than 3000                                   41.5%           17

               Don't Know                                     2.4%             1


                                              answered question             41

                                                skipped question               0




                                  1 of 14
3. What percentage of those donors are members?

                                                          Response    Response
                                                           Percent     Count

                    <25%                                      19.5%            8

              26% to 50%                                      22.0%            9

              51% to 75%                                      17.1%            7


           More than 75%                                      26.8%         11

               Don't Know                                     14.6%            6


                                                  answered question         41

                                                   skipped question            0




4. How many members do you have?

                                                          Response    Response
                                                           Percent     Count

                    <2500                                     12.2%            5

               2501 - 5000                                    12.2%            5

            5,001 – 10,000                                     4.9%            2


           10,001 - 20,000                                    29.3%         12

           20,001 - 30,000                                     9.8%            4

           30,001 – 40,000                                     4.9%            2

          More than 40,000                                    22.0%            9

               Don't Know                                      4.9%            2


                                                  answered question         41

                                                   skipped question            0




                                2 of 14
5. Do you solicit members for (check all that apply)

                                                               Response    Response
                                                                Percent     Count

                  Annual gift?                                     94.7%         36

                 Capital gifts?                                    65.8%         25

       Upgraded or higher level
                                                                   84.2%         32
                memberships?

                Planned gifts?                                     44.7%         17


                                                       answered question         38

                                                        skipped question            3




6. How many total staff does your Development staff have?

                                                               Response    Response
                                                                Percent     Count

             # of Management                                      100.0%         40

             # of Support staff                                    95.0%         38

     # of Prospect Researchers                                     75.0%         30


                                                       answered question         40

                                                        skipped question            1




7. How many total staff does your Development staff have?

                                                               Response    Response
                                                                Percent     Count

             # of Management                                      100.0%         28

             # of Support staff                                    92.9%         26

     # of Prospect Researchers                                     67.9%         19


                                                       answered question         28

                                                        skipped question         13




                                    3 of 14
8. What is the total dollar amount raised from your Development
Department?

                                                             Response    Response
                                                              Percent     Count

                    <$250,000                                    14.6%            6

         $250,001 to $500,000                                     9.8%            4

       $500,001 to $1,000,000                                    14.6%            6


      $1 million to $5 million                                   41.5%         17

      $5,000,001 to $10 million                                   9.8%            4

         more than $10 million                                    7.3%            3

                   Don't Know                                     2.4%            1


                                                     answered question         41

                                                      skipped question            0




9. What percent of total operating funds does Development supply to your
institution?

                                                             Response    Response
                                                              Percent     Count

                         <25%                                    68.3%         28

                  26% to 50%                                     12.2%            5

                  51% to 75%                                      7.3%            3

                More than 75%                                     0.0%            0

                   Don't Know                                    12.2%            5


                                                     answered question         41

                                                      skipped question            0




                                  4 of 14
10. What is you total institutional annual budget

                                                            Response    Response
                                                             Percent     Count

                    <$250,000                                    0.0%            0

          $250,000 - $500,000                                    2.4%            1

         $500,001 - $1,000,000                                   4.9%            2

       $1,000,001 - $2,000,000                                   7.3%            3

       $2,000,001 - $5,000,000                                  24.4%         10


      $5,000,000 - $10,000,000                                  29.3%         12

     $10,000,000 - $20,000,000                                   7.3%            3

     $20,000,001 - $35,000,000                                  12.2%            5

             Over $35,000,000                                    9.8%            4

                   Don't Know                                    2.4%            1


                                                    answered question         41

                                                     skipped question            0




11. Of the funds your Development/Advancement Department raised, what
is the distribution for the following sources:

                                                            Response    Response
                                                             Percent     Count

           % Special Projects                                   90.3%         28

                % Endowment                                     58.1%         18

             % Planned Giving                                   51.6%         16

      % Other (please specify)                                  74.2%         23


                                                    answered question         31

                                                     skipped question         10




                                    5 of 14
12. Do you have Giving Societies?

                                                         Response    Response
                                                          Percent     Count

                    Yes                                      53.7%         22

                     No                                      46.3%         19


                                                 answered question         41

                                                  skipped question            0




13. If so, what is the giving level threshold?

                                                         Response    Response
                                                          Percent     Count

                   $250                                      25.0%            8

                   $500                                       3.1%            1

                  $1,000                                     28.1%            9

                  $2,500                                      0.0%            0

                  $5,000                                      3.1%            1

                 $10,000                                      0.0%            0

                 $25,000                                      3.1%            1


                    N/A                                      37.5%         12

                                                 answered question         32

                                                  skipped question            9




                                    6 of 14
14. If so, how many Giving Society members do you have?

                                                           Response    Response
                                                            Percent     Count

                           <25                                  6.1%            2

                         25-50                                  3.0%            1

                        51-100                                 15.2%            5

                       101-250                                 12.1%            4

                       251-500                                  9.1%            3

                          >500                                 18.2%            6


                           N/A                                 36.4%         12

                                                   answered question         33

                                                    skipped question            8




15. If so, what is the total dollar volume?

                                                           Response    Response
                                                            Percent     Count

                    <$250,000                                  47.6%         10

          $250,000 - $500,000                                  23.8%            5

        $500,001 - $1,000,000                                  19.0%            4

       $1,000,001 - $2,000,000                                  4.8%            1

       $2,000,001 - $4,000,000                                  0.0%            0

           More than $4 million                                 4.8%            1


                                                   answered question         21

                                                    skipped question         20




                                     7 of 14
16. Have you seen your annual fund campaign revenues...

                                                                Response    Response
                                                                 Percent     Count

     Increase in the most recently
 completed year over the previous                                   32.4%         11
                             year?


  Decrease in the most recently
        completed year over the                                     44.1%         15
                  previous year?

                   Stay the same                                    23.5%            8


                                                        answered question         34

                                                         skipped question            7




17. How do you solicit annual fund gifts? (check all that apply)

                                                                Response    Response
                                                                 Percent     Count

               Direct mail letters                                  97.4%         37

                Email letters/asks                                  55.3%         21

                Phone solicitation                                  23.7%            9

             Personal solicitations                                 63.2%         24

               Using social media                                   28.9%         11

            Using mobile devices                                     5.3%            2


                                                        answered question         38

                                                         skipped question            3




                                      8 of 14
18. Do you perform these solicitations

                                                            Response    Response
                                                             Percent     Count

                    In-house                                    81.1%         30

                   Outsourced                                   18.9%            7


                                                    answered question         37

                                                     skipped question            4




19. Do you have a Planned Giving program?

                                                            Response    Response
                                                             Percent     Count

                          Yes                                   55.0%         22

                           No                                   45.0%         18


                                                    answered question         40

                                                     skipped question            1




20. Under whish institutional department is Development located?

                                                            Response    Response
                                                             Percent     Count

               Free standing                                    75.0%         30

     Institutional Advancement                                  10.0%            4

                    Marketing                                    0.0%            0

                      Finance                                    2.5%            1

                        Other                                   12.5%            5


                                                    answered question         40

                                                     skipped question            1




                                   9 of 14
21. What departments report to Development?

                                                                                     Response    Response
                                                                                      Percent     Count

                    Marketing                                                             3.7%            1


                Membership                                                               59.3%         16

              Visitor Services                                                            0.0%            0

         External Affairs (PR)                                                            0.0%            0

                      Events                                                             11.1%            3

                 Group Sales                                                              0.0%            0

                        Other                                                            25.9%            7


                                                                             answered question         27

                                                                              skipped question         14




22. What percent of your institution’s overall support is generated from
the following?

                                                                                                 Response
                                   <10%        11-25%       26-50%       51-75%        >75%
                                                                                                  Count

             Individual Giving   32.4% (12)   10.8% (4)     16.2% (6)   29.7% (11)   10.8% (4)         37

                 Foundations     42.9% (15)   34.3% (12)    20.0% (7)    2.9% (1)    0.0% (0)          35

                    Corporate    51.4% (18)   40.0% (14)    2.9% (1)     5.7% (2)    0.0% (0)          35

       Public or Governmental    43.3% (13)   13.3% (4)     20.0% (6)   16.7% (5)    6.7% (2)          30


                                                                             answered question         38

                                                                              skipped question            3




                                                 10 of 14
23. What is the operating model your institution operates as:

                                                              Response    Response
                                                                Percent    Count

              Private, non-profit                                 61.0%         25

                 Private, for profit                               4.9%            2

      A Public/Private partnership                                22.0%            9

    A governmental run institution                                12.2%            5


                                                      answered question         41

                                                       skipped question            0




24. Do your have a Foundation/Society as the fundraising arm of your Zoo
or Aquarium?

                                                              Response    Response
                                                                Percent    Count

                                Yes                               61.0%         25

                                No                                39.0%         16


                                                      answered question         41

                                                       skipped question            0




25. Are you… (check all that apply)

                                                              Response    Response
                                                                Percent    Count

Currently in a Capital Campaign                                   54.3%         19

    Recently completed a Capital
                                                                  28.6%         10
                         Campaign

    Anticipating the beginning of a
                                                                  48.6%         17
                Capital Campaign


                                                      answered question         35

                                                       skipped question            6




                                       11 of 14
26. If your checked any of the above, what is/was the size of the
campaign?

                                                               Response    Response
                                                                Percent     Count

                      <$5 Million                                  15.8%            6

           5 Million to 10 Million                                 21.1%            8


     $10,000,001 to $25 Million                                    26.3%         10

      $25,000,001 to $50 Million                                   13.2%            5

      $50,000,001 to $75 Million                                    2.6%            1

     $75,000,001 to $100 Million                                    5.3%            2

                   >$100 Million                                    5.3%            2

                             N/A                                   10.5%            4


                                                       answered question         38

                                                        skipped question            3




27. Did you have phases to the campaign?

                                                               Response    Response
                                                                Percent     Count

                             Yes                                   87.1%         27

                              No                                   12.9%            4


                                                       answered question         31

                                                        skipped question         10




                                     12 of 14
28. Did you meet your goal in your last campaign?

                                                            Response    Response
                                                             Percent     Count

                   Yes                                          86.2%         25

                   No                                           13.8%            4


                                                    answered question         29

                                                     skipped question         12




29. What year was your last campaign completed?

                                                            Response    Response
                                                             Percent     Count

                  2010                                          15.2%            5


                  2009                                          24.2%            8

                  2008                                          18.2%            6

                  2007                                           6.1%            2

                  2006                                           3.0%            1

                  2005                                          15.2%            5

                  2004                                           6.1%            2

                  2003                                           3.0%            1

                  2002                                           0.0%            0

                  2001                                           0.0%            0

                  2000                                           9.1%            3


                                                    answered question         33

                                                     skipped question            8




                                  13 of 14
30. Do you have prospect researchers?

                                                       Response    Response
                                                        Percent     Count

                     Yes                                   31.7%         13


                      No                                   68.3%         28

                                               answered question         41

                                                skipped question            0




31. If yes, what is the number of

                                                       Response    Response
                                                        Percent     Count

                Full-time                                  78.6%         11

                Part-time                                  64.3%            9


                                               answered question         14

                                                skipped question         27




                                    14 of 14

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Development survey 2010

  • 1. 2010 AZA Trends Session Development Survey 1. Do you represent a Response Response Percent Count Zoo 90.2% 37 Aquarium 4.9% 2 Other 4.9% 2 Other (please specify) 3 answered question 41 skipped question 0 2. How many donors do you have? Response Response Percent Count <500 22.0% 9 501-1000 19.5% 8 1001-2000 12.2% 5 1001-3000 2.4% 1 More than 3000 41.5% 17 Don't Know 2.4% 1 answered question 41 skipped question 0 1 of 14
  • 2. 3. What percentage of those donors are members? Response Response Percent Count <25% 19.5% 8 26% to 50% 22.0% 9 51% to 75% 17.1% 7 More than 75% 26.8% 11 Don't Know 14.6% 6 answered question 41 skipped question 0 4. How many members do you have? Response Response Percent Count <2500 12.2% 5 2501 - 5000 12.2% 5 5,001 – 10,000 4.9% 2 10,001 - 20,000 29.3% 12 20,001 - 30,000 9.8% 4 30,001 – 40,000 4.9% 2 More than 40,000 22.0% 9 Don't Know 4.9% 2 answered question 41 skipped question 0 2 of 14
  • 3. 5. Do you solicit members for (check all that apply) Response Response Percent Count Annual gift? 94.7% 36 Capital gifts? 65.8% 25 Upgraded or higher level 84.2% 32 memberships? Planned gifts? 44.7% 17 answered question 38 skipped question 3 6. How many total staff does your Development staff have? Response Response Percent Count # of Management 100.0% 40 # of Support staff 95.0% 38 # of Prospect Researchers 75.0% 30 answered question 40 skipped question 1 7. How many total staff does your Development staff have? Response Response Percent Count # of Management 100.0% 28 # of Support staff 92.9% 26 # of Prospect Researchers 67.9% 19 answered question 28 skipped question 13 3 of 14
  • 4. 8. What is the total dollar amount raised from your Development Department? Response Response Percent Count <$250,000 14.6% 6 $250,001 to $500,000 9.8% 4 $500,001 to $1,000,000 14.6% 6 $1 million to $5 million 41.5% 17 $5,000,001 to $10 million 9.8% 4 more than $10 million 7.3% 3 Don't Know 2.4% 1 answered question 41 skipped question 0 9. What percent of total operating funds does Development supply to your institution? Response Response Percent Count <25% 68.3% 28 26% to 50% 12.2% 5 51% to 75% 7.3% 3 More than 75% 0.0% 0 Don't Know 12.2% 5 answered question 41 skipped question 0 4 of 14
  • 5. 10. What is you total institutional annual budget Response Response Percent Count <$250,000 0.0% 0 $250,000 - $500,000 2.4% 1 $500,001 - $1,000,000 4.9% 2 $1,000,001 - $2,000,000 7.3% 3 $2,000,001 - $5,000,000 24.4% 10 $5,000,000 - $10,000,000 29.3% 12 $10,000,000 - $20,000,000 7.3% 3 $20,000,001 - $35,000,000 12.2% 5 Over $35,000,000 9.8% 4 Don't Know 2.4% 1 answered question 41 skipped question 0 11. Of the funds your Development/Advancement Department raised, what is the distribution for the following sources: Response Response Percent Count % Special Projects 90.3% 28 % Endowment 58.1% 18 % Planned Giving 51.6% 16 % Other (please specify) 74.2% 23 answered question 31 skipped question 10 5 of 14
  • 6. 12. Do you have Giving Societies? Response Response Percent Count Yes 53.7% 22 No 46.3% 19 answered question 41 skipped question 0 13. If so, what is the giving level threshold? Response Response Percent Count $250 25.0% 8 $500 3.1% 1 $1,000 28.1% 9 $2,500 0.0% 0 $5,000 3.1% 1 $10,000 0.0% 0 $25,000 3.1% 1 N/A 37.5% 12 answered question 32 skipped question 9 6 of 14
  • 7. 14. If so, how many Giving Society members do you have? Response Response Percent Count <25 6.1% 2 25-50 3.0% 1 51-100 15.2% 5 101-250 12.1% 4 251-500 9.1% 3 >500 18.2% 6 N/A 36.4% 12 answered question 33 skipped question 8 15. If so, what is the total dollar volume? Response Response Percent Count <$250,000 47.6% 10 $250,000 - $500,000 23.8% 5 $500,001 - $1,000,000 19.0% 4 $1,000,001 - $2,000,000 4.8% 1 $2,000,001 - $4,000,000 0.0% 0 More than $4 million 4.8% 1 answered question 21 skipped question 20 7 of 14
  • 8. 16. Have you seen your annual fund campaign revenues... Response Response Percent Count Increase in the most recently completed year over the previous 32.4% 11 year? Decrease in the most recently completed year over the 44.1% 15 previous year? Stay the same 23.5% 8 answered question 34 skipped question 7 17. How do you solicit annual fund gifts? (check all that apply) Response Response Percent Count Direct mail letters 97.4% 37 Email letters/asks 55.3% 21 Phone solicitation 23.7% 9 Personal solicitations 63.2% 24 Using social media 28.9% 11 Using mobile devices 5.3% 2 answered question 38 skipped question 3 8 of 14
  • 9. 18. Do you perform these solicitations Response Response Percent Count In-house 81.1% 30 Outsourced 18.9% 7 answered question 37 skipped question 4 19. Do you have a Planned Giving program? Response Response Percent Count Yes 55.0% 22 No 45.0% 18 answered question 40 skipped question 1 20. Under whish institutional department is Development located? Response Response Percent Count Free standing 75.0% 30 Institutional Advancement 10.0% 4 Marketing 0.0% 0 Finance 2.5% 1 Other 12.5% 5 answered question 40 skipped question 1 9 of 14
  • 10. 21. What departments report to Development? Response Response Percent Count Marketing 3.7% 1 Membership 59.3% 16 Visitor Services 0.0% 0 External Affairs (PR) 0.0% 0 Events 11.1% 3 Group Sales 0.0% 0 Other 25.9% 7 answered question 27 skipped question 14 22. What percent of your institution’s overall support is generated from the following? Response <10% 11-25% 26-50% 51-75% >75% Count Individual Giving 32.4% (12) 10.8% (4) 16.2% (6) 29.7% (11) 10.8% (4) 37 Foundations 42.9% (15) 34.3% (12) 20.0% (7) 2.9% (1) 0.0% (0) 35 Corporate 51.4% (18) 40.0% (14) 2.9% (1) 5.7% (2) 0.0% (0) 35 Public or Governmental 43.3% (13) 13.3% (4) 20.0% (6) 16.7% (5) 6.7% (2) 30 answered question 38 skipped question 3 10 of 14
  • 11. 23. What is the operating model your institution operates as: Response Response Percent Count Private, non-profit 61.0% 25 Private, for profit 4.9% 2 A Public/Private partnership 22.0% 9 A governmental run institution 12.2% 5 answered question 41 skipped question 0 24. Do your have a Foundation/Society as the fundraising arm of your Zoo or Aquarium? Response Response Percent Count Yes 61.0% 25 No 39.0% 16 answered question 41 skipped question 0 25. Are you… (check all that apply) Response Response Percent Count Currently in a Capital Campaign 54.3% 19 Recently completed a Capital 28.6% 10 Campaign Anticipating the beginning of a 48.6% 17 Capital Campaign answered question 35 skipped question 6 11 of 14
  • 12. 26. If your checked any of the above, what is/was the size of the campaign? Response Response Percent Count <$5 Million 15.8% 6 5 Million to 10 Million 21.1% 8 $10,000,001 to $25 Million 26.3% 10 $25,000,001 to $50 Million 13.2% 5 $50,000,001 to $75 Million 2.6% 1 $75,000,001 to $100 Million 5.3% 2 >$100 Million 5.3% 2 N/A 10.5% 4 answered question 38 skipped question 3 27. Did you have phases to the campaign? Response Response Percent Count Yes 87.1% 27 No 12.9% 4 answered question 31 skipped question 10 12 of 14
  • 13. 28. Did you meet your goal in your last campaign? Response Response Percent Count Yes 86.2% 25 No 13.8% 4 answered question 29 skipped question 12 29. What year was your last campaign completed? Response Response Percent Count 2010 15.2% 5 2009 24.2% 8 2008 18.2% 6 2007 6.1% 2 2006 3.0% 1 2005 15.2% 5 2004 6.1% 2 2003 3.0% 1 2002 0.0% 0 2001 0.0% 0 2000 9.1% 3 answered question 33 skipped question 8 13 of 14
  • 14. 30. Do you have prospect researchers? Response Response Percent Count Yes 31.7% 13 No 68.3% 28 answered question 41 skipped question 0 31. If yes, what is the number of Response Response Percent Count Full-time 78.6% 11 Part-time 64.3% 9 answered question 14 skipped question 27 14 of 14