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Meri Williams, ChromeRose @Geek_Manager
CREATING SPACE TO BE
AWESOME
Tech Talent Event – Augmented Vacancies
June 2016
Meri Williams, ChromeRose @Geek_Manager
http://www.flickr.com/photos/kodomut/3667608102/
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
WE ALL HATE BAD
BOSSES
WE DESCRIBE THEM AS
• Clueless
• Empty suits
• Pointless
• Seagulls
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
https://twitter.com/Caterina/status/6715084157
Meri Williams, ChromeRose @Geek_Manager
Traditional management beliefs
are a pile of crap
http://commons.wikimedia.org/wiki/File:Elephant_Dung.JPG
Meri Williams, ChromeRose @Geek_Manager
PUT DOWN YOUR SWORD.
YOU ARE NOT A ROMAN GENERAL.
Meri Williams, ChromeRose @Geek_Manager
WHAT DOES WORK?
Sooo….
Meri Williams, ChromeRose @Geek_Manager
Across industries, across
countries, the best
performing teams
answer certain
questions positively
Meri Williams, ChromeRose @Geek_Manager
Predictors of High Performance
1. Do I know what is expected of me at work?
2. Do I have the materials & equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4. In the last 7 days, have I received recognition or praise for good work?
5. Does my supervisor, or someone at work, seem to care about me as a
person?
6. Is there someone at work who cares about my development?
7. At work, do my opinions seem to count?
8. Does the mission/purpose of my company make me feel like my work is
important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. In the last 6 months, have I talked with someone about my development?
12. At work, have I had opportunities to learn and grow?
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
UNDERSTAND
MOTIVATION
• Purpose
• Autonomy
• Mastery
Meri Williams, ChromeRose @Geek_Manager
MOTIVATION =
+ PURPOSE (Do I believe in WHY?)
+ AUTONOMY (Do I get a say in WHAT?)
+ MASTERY (Am I proud of HOW?)
- ANY NEGATIVE FACTORS THAT DETRACT
Meri Williams, ChromeRose @Geek_Manager
Predictors of High Performance (remix)
PURPOSE
• Does the
mission/purpose of my
company make me feel
like my work is
important?
AUTONOMY
• Do I know what is
expected of me at
work?
• At work, do my
opinions seem to
count?
MASTERY
• Do I have the materials & equipment I
need to do my work right?
• At work, do I have the opportunity to do
what I do best every day?
• Is there someone at work who cares about
my development?
• Are my co-workers committed to doing
quality work?
• In the last 6 months, have I talked with
someone about my development?
• At work, have I had opportunities to learn
and grow?
Meri Williams, ChromeRose @Geek_Manager
And What Else?
OTHER FACTORS:
• In the last 7 days, have I received recognition or praise for good work?
• Does my supervisor, or someone at work, seem to care about me as a
person?
• Do I have a best friend at work?
ESSENTIALLY, AM I RESPECTED & REWARDED
HERE?
CAN I BE MYSELF AND SUCCEED HERE?
I CALL THIS INCLUSION.
Meri Williams, ChromeRose @Geek_Manager
SPACE TO BE AWESOME =
+ PURPOSE (Do I believe in WHY?)
+ AUTONOMY (Do I get a say in WHAT?)
+ MASTERY (Am I proud of HOW?)
+ INCLUSION (Do I BELONG HERE?)
- ANY NEGATIVE FACTORS THAT DETRACT
Meri Williams, ChromeRose @Geek_Manager
CREATE SPACE FOR EVERYONE TO
BE THE BEST THEY CAN BE
Our mission…
Meri Williams, ChromeRose @Geek_Manager
Ask Yourself
• Do my people know WHY we are doing
this?
• Do my people get a say in the WHAT? In
doing the right thing?
• Do my people get opportunities to do
the thing right? And to get better at the
HOW?
• Do we do a good job of making all our
different people feel included & like
they BELONG HERE?
(PURPOSE)
(AUTONOMY)
(MASTERY)
(INCLUSION)
Meri Williams, ChromeRose @Geek_Manager
Predictors of High Performance (remix)
PURPOSE
• Does the mission/purpose of my company
make me feel like my work is important?
AUTONOMY
• Do I know what is expected of me at
work?
• At work, do my opinions seem to count?
INCLUSION:
• In the last 7 days, have I received
recognition or praise for good work?
• Does my supervisor, or someone at work,
seem to care about me as a person?
• Do I have a best friend at work?
MASTERY
• Do I have the materials &
equipment I need to do my work
right?
• At work, do I have the
opportunity to do what I do best
every day?
• Is there someone at work who
cares about my development?
• Are my co-workers committed to
doing quality work?
• In the last 6 months, have I
talked with someone about my
development?
• At work, have I had
opportunities to learn and
grow?
Meri Williams, ChromeRose @Geek_Manager
WHAT DOES THIS MEAN DAY-
TO-DAY, WEEK-TO-WEEK?
Meri Williams, ChromeRose @Geek_Manager
Meri Williams, ChromeRose @Geek_Manager
PROTECT PURPOSE
BE A TRANSLATOR – MAKE PURPOSE,
STRATEGY & DIRECTION MAKE SENSE
CONNECT WHAT PEOPLE ARE DOING (AND
CAN DO!) TO OVERALL IMPORTANT
PURPOSE
Meri Williams, ChromeRose @Geek_Manager
ENABLE AUTONOMY & MASTERY
Meri Williams, ChromeRose @Geek_Manager
CLUE / SKILLS MATRIX
Meri Williams, ChromeRose @Geek_Manager
What’s Needed
Meri Williams, ChromeRose @Geek_Manager
WE’RE GOOD AT WHAT WE
PRACTICE, PROVIDING WE CAN
LEARN FROM IT
Meri Williams, ChromeRose @Geek_Manager
DELIBERATE PRACTICE
• You must be motivated to attend to the task and exert effort
to improve your performance.
• The design of the task should take into account your pre-
existing knowledge so that the task can be correctly
understood after a brief period of instruction.
• You should receive immediate informative feedback and
knowledge of results of your performance.
• You should repeatedly perform the same or similar tasks.
Meri Williams, ChromeRose @Geek_Manager
IS THE WORK DESIGNED IN A WAY
THAT MAKES IT EFFECTIVE
DELIBERATE PRACTICE?
CHALLENGING? FEEDBACK?
LEARNING?
Meri Williams, ChromeRose @Geek_Manager
CULTIVATE INCLUSION
Help people to succeed as themselves.
Best predictor of recruitment AND retention?
Someone’s ability to agree with:
“Someone like me can be
successful here”
Meri Williams, ChromeRose @Geek_Manager
Craft Inclusive Environments
1. Am I EXPECTED here?
2. Am I RESPECTED here?
3. Can I BE MYSELF and BE SUCCESSFUL
here?
Meri Williams, ChromeRose @Geek_Manager
SWEAT THE “SMALL” STUFF
Autonomy, mastery & purpose can’t overrule or
compensate for poor tools / environment / lack of
inclusion / lack of caring forever
Meri Williams, ChromeRose @Geek_Manager
SPACE TO BE AWESOME =
+ PURPOSE (Do I believe in WHY?)
+ AUTONOMY (Do I get a say in WHAT?)
+ MASTERY (Am I proud of HOW?)
+ INCLUSION (Do I BELONG HERE?)
- ANY NEGATIVE FACTORS THAT DETRACT
Meri Williams, ChromeRose @Geek_Manager
EVERY
ROLE IS
CAPABLE OF
VIRTUOSITY
Meri Williams, ChromeRose @Geek_Manager
GO!
SHAPE/MAKE SPACE
BE AWESOME
BE INCLUSIVE
Thank you for listening 
Need help? meri@chromerose.co.uk
Meri Williams, ChromeRose @Geek_Manager

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Creating Space to Be Awesome - Tech Talent Event

  • 1. Meri Williams, ChromeRose @Geek_Manager CREATING SPACE TO BE AWESOME Tech Talent Event – Augmented Vacancies June 2016
  • 2. Meri Williams, ChromeRose @Geek_Manager http://www.flickr.com/photos/kodomut/3667608102/
  • 4. Meri Williams, ChromeRose @Geek_Manager WE ALL HATE BAD BOSSES WE DESCRIBE THEM AS • Clueless • Empty suits • Pointless • Seagulls
  • 6. Meri Williams, ChromeRose @Geek_Manager https://twitter.com/Caterina/status/6715084157
  • 7. Meri Williams, ChromeRose @Geek_Manager Traditional management beliefs are a pile of crap http://commons.wikimedia.org/wiki/File:Elephant_Dung.JPG
  • 8. Meri Williams, ChromeRose @Geek_Manager PUT DOWN YOUR SWORD. YOU ARE NOT A ROMAN GENERAL.
  • 9. Meri Williams, ChromeRose @Geek_Manager WHAT DOES WORK? Sooo….
  • 10. Meri Williams, ChromeRose @Geek_Manager Across industries, across countries, the best performing teams answer certain questions positively
  • 11. Meri Williams, ChromeRose @Geek_Manager Predictors of High Performance 1. Do I know what is expected of me at work? 2. Do I have the materials & equipment I need to do my work right? 3. At work, do I have the opportunity to do what I do best every day? 4. In the last 7 days, have I received recognition or praise for good work? 5. Does my supervisor, or someone at work, seem to care about me as a person? 6. Is there someone at work who cares about my development? 7. At work, do my opinions seem to count? 8. Does the mission/purpose of my company make me feel like my work is important? 9. Are my co-workers committed to doing quality work? 10. Do I have a best friend at work? 11. In the last 6 months, have I talked with someone about my development? 12. At work, have I had opportunities to learn and grow?
  • 12. Meri Williams, ChromeRose @Geek_Manager
  • 13. Meri Williams, ChromeRose @Geek_Manager UNDERSTAND MOTIVATION • Purpose • Autonomy • Mastery
  • 14. Meri Williams, ChromeRose @Geek_Manager MOTIVATION = + PURPOSE (Do I believe in WHY?) + AUTONOMY (Do I get a say in WHAT?) + MASTERY (Am I proud of HOW?) - ANY NEGATIVE FACTORS THAT DETRACT
  • 15. Meri Williams, ChromeRose @Geek_Manager Predictors of High Performance (remix) PURPOSE • Does the mission/purpose of my company make me feel like my work is important? AUTONOMY • Do I know what is expected of me at work? • At work, do my opinions seem to count? MASTERY • Do I have the materials & equipment I need to do my work right? • At work, do I have the opportunity to do what I do best every day? • Is there someone at work who cares about my development? • Are my co-workers committed to doing quality work? • In the last 6 months, have I talked with someone about my development? • At work, have I had opportunities to learn and grow?
  • 16. Meri Williams, ChromeRose @Geek_Manager And What Else? OTHER FACTORS: • In the last 7 days, have I received recognition or praise for good work? • Does my supervisor, or someone at work, seem to care about me as a person? • Do I have a best friend at work? ESSENTIALLY, AM I RESPECTED & REWARDED HERE? CAN I BE MYSELF AND SUCCEED HERE? I CALL THIS INCLUSION.
  • 17. Meri Williams, ChromeRose @Geek_Manager SPACE TO BE AWESOME = + PURPOSE (Do I believe in WHY?) + AUTONOMY (Do I get a say in WHAT?) + MASTERY (Am I proud of HOW?) + INCLUSION (Do I BELONG HERE?) - ANY NEGATIVE FACTORS THAT DETRACT
  • 18. Meri Williams, ChromeRose @Geek_Manager CREATE SPACE FOR EVERYONE TO BE THE BEST THEY CAN BE Our mission…
  • 19. Meri Williams, ChromeRose @Geek_Manager Ask Yourself • Do my people know WHY we are doing this? • Do my people get a say in the WHAT? In doing the right thing? • Do my people get opportunities to do the thing right? And to get better at the HOW? • Do we do a good job of making all our different people feel included & like they BELONG HERE? (PURPOSE) (AUTONOMY) (MASTERY) (INCLUSION)
  • 20. Meri Williams, ChromeRose @Geek_Manager Predictors of High Performance (remix) PURPOSE • Does the mission/purpose of my company make me feel like my work is important? AUTONOMY • Do I know what is expected of me at work? • At work, do my opinions seem to count? INCLUSION: • In the last 7 days, have I received recognition or praise for good work? • Does my supervisor, or someone at work, seem to care about me as a person? • Do I have a best friend at work? MASTERY • Do I have the materials & equipment I need to do my work right? • At work, do I have the opportunity to do what I do best every day? • Is there someone at work who cares about my development? • Are my co-workers committed to doing quality work? • In the last 6 months, have I talked with someone about my development? • At work, have I had opportunities to learn and grow?
  • 21. Meri Williams, ChromeRose @Geek_Manager WHAT DOES THIS MEAN DAY- TO-DAY, WEEK-TO-WEEK?
  • 22. Meri Williams, ChromeRose @Geek_Manager
  • 23. Meri Williams, ChromeRose @Geek_Manager PROTECT PURPOSE BE A TRANSLATOR – MAKE PURPOSE, STRATEGY & DIRECTION MAKE SENSE CONNECT WHAT PEOPLE ARE DOING (AND CAN DO!) TO OVERALL IMPORTANT PURPOSE
  • 24. Meri Williams, ChromeRose @Geek_Manager ENABLE AUTONOMY & MASTERY
  • 25. Meri Williams, ChromeRose @Geek_Manager CLUE / SKILLS MATRIX
  • 26. Meri Williams, ChromeRose @Geek_Manager What’s Needed
  • 27. Meri Williams, ChromeRose @Geek_Manager WE’RE GOOD AT WHAT WE PRACTICE, PROVIDING WE CAN LEARN FROM IT
  • 28. Meri Williams, ChromeRose @Geek_Manager DELIBERATE PRACTICE • You must be motivated to attend to the task and exert effort to improve your performance. • The design of the task should take into account your pre- existing knowledge so that the task can be correctly understood after a brief period of instruction. • You should receive immediate informative feedback and knowledge of results of your performance. • You should repeatedly perform the same or similar tasks.
  • 29. Meri Williams, ChromeRose @Geek_Manager IS THE WORK DESIGNED IN A WAY THAT MAKES IT EFFECTIVE DELIBERATE PRACTICE? CHALLENGING? FEEDBACK? LEARNING?
  • 30. Meri Williams, ChromeRose @Geek_Manager CULTIVATE INCLUSION Help people to succeed as themselves. Best predictor of recruitment AND retention? Someone’s ability to agree with: “Someone like me can be successful here”
  • 31. Meri Williams, ChromeRose @Geek_Manager Craft Inclusive Environments 1. Am I EXPECTED here? 2. Am I RESPECTED here? 3. Can I BE MYSELF and BE SUCCESSFUL here?
  • 32. Meri Williams, ChromeRose @Geek_Manager SWEAT THE “SMALL” STUFF Autonomy, mastery & purpose can’t overrule or compensate for poor tools / environment / lack of inclusion / lack of caring forever
  • 33. Meri Williams, ChromeRose @Geek_Manager SPACE TO BE AWESOME = + PURPOSE (Do I believe in WHY?) + AUTONOMY (Do I get a say in WHAT?) + MASTERY (Am I proud of HOW?) + INCLUSION (Do I BELONG HERE?) - ANY NEGATIVE FACTORS THAT DETRACT
  • 34. Meri Williams, ChromeRose @Geek_Manager EVERY ROLE IS CAPABLE OF VIRTUOSITY
  • 35. Meri Williams, ChromeRose @Geek_Manager GO! SHAPE/MAKE SPACE BE AWESOME BE INCLUSIVE Thank you for listening  Need help? meri@chromerose.co.uk
  • 36. Meri Williams, ChromeRose @Geek_Manager

Notes de l'éditeur

  1. Then I became a people manager … and got worried that I would revisit the sins that I had suffered
  2. Great, now I’m drowning in questions to ask myself all the time! Thanks Meri!!
  3. And connect the desires & skills of your people to the overall purpose of the company Be a matchmaker between purpose and people If the strategy & direction don’t make sense, or don’t map to the purpose – push back until they do
  4. Make sure the tools, environments etc are there There is nothing more important than serving your people