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What is
Social
Media?
Social media refers to interaction among
people in which they create, share, &
exchange information & ideas in virtual
communities and networks.
 Create quality content
 Usability
 Permanence
 Monitor the frequency
 Immediacy
 Target your reach
What
can
implementing
Social Media
Do?
 Increase brand awareness
 Promote interaction
 Drive website traffic
 Cultivate repeat awareness
 Generate leads
 Ignite viral marketing
 Starts the Conversation Online
 Interactive – No interaction = No Conversation!
 Consumer/ Following Reach
 Insights
 Tailor Post to your Demographics
 Consistency – create a vibrant WOM
 More personable
 Gives an avenue of replies/comments
 Offer advice about your service
 Quick and manageable + more!!
can
implementing
Social Media
Do?
What
are some
other
benefits
Why use SOCIAL MEDIA!!!!
TRACKABLE MEASURABLETEST
Hit your target market - right time - right ammunition
(social media platform)
Your customers are online they are using social media networks.
You need to be there also
.
• Most popular site in Australia
• Effectively ‘website’ on Facebook
• Keep followers updated info
• Visual Social Media Platform
• Build relationships in 120 characters
• Great for new products/ services
• Turns you into a resource for others
• Business/Referral Networking
• Great to assist with SEO
• Great for B2B Marketing
INVESTMENT
IN SOCIAL MEDIA
MARKETING – WILL BE
NECESSITY
AND NOT A LUXURY IN 2015
THE 3 E’S OF SOCIAL MEDIA
• EDUCATE
• ENGAGE
• ENTERTAIN
THE 3 P’S OF SOCIAL MEDIA
• PURPOSE
• PARTICIPATE
• PERSIST
How to deal with negative comments
• Straight Problems – Negativity in the sense paints your business in a poor light,
but it can be helpful in exposing real problems that need to be dealt with.
Improvement!
• Constructive Criticism- Helpful when the comment comes with a suggestion.
• Blatant Attack - Usually you or your company did something wrong, and
someone is angry.
• Trolling - Trolls have no valid reason for being angry at you
• Spam -negative comment about your product or service (whether true or not) to
promote a competing service
Social Media Defined in 2015

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Social Media Defined in 2015

  • 1.
  • 2. What is Social Media? Social media refers to interaction among people in which they create, share, & exchange information & ideas in virtual communities and networks.  Create quality content  Usability  Permanence  Monitor the frequency  Immediacy  Target your reach
  • 3. What can implementing Social Media Do?  Increase brand awareness  Promote interaction  Drive website traffic  Cultivate repeat awareness  Generate leads  Ignite viral marketing
  • 4.  Starts the Conversation Online  Interactive – No interaction = No Conversation!  Consumer/ Following Reach  Insights  Tailor Post to your Demographics  Consistency – create a vibrant WOM  More personable  Gives an avenue of replies/comments  Offer advice about your service  Quick and manageable + more!! can implementing Social Media Do? What are some other benefits
  • 5. Why use SOCIAL MEDIA!!!! TRACKABLE MEASURABLETEST Hit your target market - right time - right ammunition (social media platform) Your customers are online they are using social media networks. You need to be there also .
  • 6. • Most popular site in Australia • Effectively ‘website’ on Facebook • Keep followers updated info • Visual Social Media Platform
  • 7. • Build relationships in 120 characters • Great for new products/ services • Turns you into a resource for others
  • 8. • Business/Referral Networking • Great to assist with SEO • Great for B2B Marketing
  • 9. INVESTMENT IN SOCIAL MEDIA MARKETING – WILL BE NECESSITY AND NOT A LUXURY IN 2015
  • 10. THE 3 E’S OF SOCIAL MEDIA • EDUCATE • ENGAGE • ENTERTAIN
  • 11. THE 3 P’S OF SOCIAL MEDIA • PURPOSE • PARTICIPATE • PERSIST
  • 12. How to deal with negative comments • Straight Problems – Negativity in the sense paints your business in a poor light, but it can be helpful in exposing real problems that need to be dealt with. Improvement! • Constructive Criticism- Helpful when the comment comes with a suggestion. • Blatant Attack - Usually you or your company did something wrong, and someone is angry. • Trolling - Trolls have no valid reason for being angry at you • Spam -negative comment about your product or service (whether true or not) to promote a competing service

Notes de l'éditeur

  1. Social media differentiates from traditional media in many aspects due to the fact you can create quality content, target your reach, monitor the frequency, the usability, immediacy, and permanence.
  2. Our Social Media Agency Facebook – LinkedIn – Twitter- Google+ -Blogging – YouTube - Pinterest