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Turkcell Technology Presentation

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Turkcell Technology Presentation

  1. 1. Company Overview
  2. 2. Our Mission Innovate for helping our customers to: Create a difference, Gain a competitive edge, Become indispensable in their fields of operation.
  3. 3. Key Milestones Turkcell Technology (TTECH) has more than 10 years of development experience with its solutions applied and proven at Europe’s largest stand- alone GSM Network operator. Development group TTECH Center was put Focus: Turkcell & within Turkcell into service Telia Sonera Group + HC: 255 engineers Regional Sales Focus: Turkcell Group HC: 360 engineers 1994 - 2006 2007 2008 2009 Today TTECH company Focus: Turkcell & formed with its 44 Telia Sonera Group engineers Focus: Turkcell HC: 321 engineers
  4. 4. Our Partners Growing with our partners is of prime importance for us, we value our ecosystem and collaborate with other companies, universities and research centers.
  5. 5. Our Customers Currently TTECH’s solutions serve more than 60 million customers in 10 countries.  Turkey:  Georgia:  Ukraine & Belarus:  Northern Cyprus:  Azerbaijan:  Tajikistan:  Kazakhstan:  Moldova:  Uzbekistan:  DU:
  6. 6. How Do We Think? We dedicate time and effort to our ideas and then let them mature in TTECH’s ecosystem… INCUBATION • Gathering entrepreneurs • Learned lessons from failure •Turning the ideas into assets • Visioning the projects • Technical Consulting • Iterative & customer driven aspect • Time to market and flexibility • Providing office needs, assets • Collaboration
  7. 7. How Do We Work? Our innovation process is driven by our customers’ and stakeholders’ challenges. We view innovation as an ongoing process towards improvement. APPLIED RESEARCH, CUSTOMER NEEDS AND EXPECTATIONS, FUTURE FORECAST, MULTIDISIPLINARY APPROACH Design Thinking Process Idea Generation COLLABORATION THINK PLATFORM PATENTS: INTELLIGENCE PROPERTY Product Project Development 10 + 21 Prototyping Product Development EVALUATION User/Customer PROJECT Experience MARKETPLACE
  8. 8. Our Competencies From assisting the operation of network resources to improving business oriented intelligence, TTECH’s experts provide an expanding portfolio of packaged and custom solutions for telecom network operators. Network Services & Enablers SIM Asset & Services Management Mobile Marketing Mobile Internet & Multimedia Business Support Systems Business Intelligence Customer Relationship & Channel Management
  9. 9. Network Services - RoamSuite RoamSelect SIMSelect Network based outbound roamer SIM based outbound roamer steering steering RoamPrevent RoamOptimum Accidental border roaming On-net routing of calls towards prevention inbound roamers RoamAssist-AtHome RoamAssist-Abroad Call completion assistant for Call completion assistant for inbound roamers outbound roamers RoamWelcome RoamCB Welcome and bon-voyage USSD callback roaming service messaging service
  10. 10. Network Services SMSPrevent – International SMS Firewall SIMBox Detector Configurable rules for filtering incoming Detect SIMBoxes and retain revenues at Network Services international SMS messages risk due to call redirection Location Info Server RouteIT Rapidly deploy location based services Route the outgoing international traffic in a dynamic, easy and flexible manner MT-SMSC, MT-MMSC Columbus Carry VAS to Peer SMS traffic efficiently Third party messaging platform – Light SDP Hunt PBX Mobile PBX Voice Services Make your employees available at all times PBX service for corporate mobile phone users without the need of PSTN lines, PBX or desk phones Missed Call Notification Reverse Charging Inform your subscribers about calls Increased revenues due to increased towards them when they are unreachable phone usage
  11. 11. SIM Asset & Services Management SIMDynamic Legal equivalent of your own wet signature - Dynamic SIM Menu Enable the exchange of data between the Remotely update SIM SIM and the systems in short distances menu structure Cost effective SIM Card supply chain SIM Card Provisioning Services - VAS Booster Boost services based on Near Field Communication customer profiles, location Mobile Signature management OTA – Over The Air SIM Management Platform Reach and manage SIM Cards in an easy, secure and remote fashion
  12. 12. Mobile Marketing Campaign Management System • Easy-to-use, web-based campaign designer • Tailor-made for Telcos • Convenient modules for mobile operators such as installment, lotteries, etc. • Integration to backend systems with fulfillment manager • Fast integration • Chained campaigns and campaign groups • Extensive reporting Augmented Reality AdInAction Overlay videos on top of real world Multi-platform mobile advertising images and objects solution
  13. 13. Mobile Internet & Multimedia GEZENZİ – Location Based Social Networking Platform Express yourself, share your everyday life, what you feel, what you see, wherever you go, where you eat, what you like/dislike, in short; EVERYTHING! • Leave traces with SMS, MMS, pictures or text on a map • Click to call • Create your own life track • Follow comments and notes left • Share the content you generate along with location information Mobile Terminal Applications SIMOnPC J2ME, Blackberry, Symbian, Android 3G USB modem connection interface with mobile marketing functionalities Facebook Video Uploader Virtual Video Call Center Easily upload videos to Facebook by Get video IVR functionality without making 3G video calls the need of an IVR investment Mobile Education & Information ParlayX Platform Mobilize your e-education platform Telecoms capabilities enabler; fast and easy third party application development
  14. 14. Business Support Systems Collection Suite Postpaid Rating Near real-time, high performance rating • Collection Gateway: Provides an Fix & Mobile open architecture gateway between the payment sources and the billing and charging system • Collection Backoffice: Provides a Billing Suite, Utility Billing unique application for all financial back- Flexible, high performance billing office operations about invoices and solution for telco operators and payments utility companies • Digital Contour Infrastructures T-Race: Bad Dept Management Ambassador Visual, effective, flow-based bad Sales channel and incentives debt management solution management platform
  15. 15. Business Intelligence Solutions  More than 10 years of BI experience in Turkcell Technology Telecommunications industry BI Team  Designed, Built and Running one of the largest data warehouses in telecom industry  One of the selected few: Oracle Terabyte Club Member  Consists of highly talented professionals and consultants  Has a proven record of success in BI operations Flawless operation, providing data for finance and even for NYSE  Early adopter of the newest BI technologies Complex Event Processing, Text Mining…  Game changer in DWH industry: Oracle consults with Turkcell Technology on new solutions
  16. 16. Customer & Channel Management Turkcell Technology CRM Team  Developing and operating one of the largest customer and channel management systems in telecom industry  Consists of highly talented professionals and consultants  Proven record of success in CRM operations  Early adopter of the newest CRM technologies  Seamless combination of BI and CRM
  17. 17. THANK YOU

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