This document discusses emotional intelligence and its components. It describes emotional intelligence as having 4 main components: self-awareness, self-management, social awareness, and social skills. Self-awareness involves understanding one's own emotions and recognizing their impact. Self-management is controlling disruptive emotions and being trustworthy. Social awareness is empathy, understanding others' perspectives, and recognizing organizational politics. Social skills include leadership, influence, developing others, communication, and conflict management.
4. 1.1 Self Awareness:
Emotional Self Awareness
The ability to read and understand your emotions as well as recognize their impact on work
performance, relationships , and the like
5. 1.2 Self Awareness :
Accurate Self Assessment
A realistic evaluation of your strengths and limitations
13. 3.1 Social Awareness:
Empathy
skill at sensing other people’s emotions, understanding their perspective and taking active
interest in their concerns
14. 3.2 Social Awareness:
Organizational Awareness
the ability to read the currents of organizational life, build decision networks, and negative
politics.