Comcast Business Class has flexible calling solutions for your enterprise business. The scalability of our Business VoIP services: Business VoiceEdge™, Business Class Trunks and Business Class Voice, provide the right amount of service you need and offer a tremendous value. email: miguel_spencer@cable.comcast.com or Call +1 786 512 6913

1. MANAGED
BUSINESS CLASS VOICE
FOCUS ON YOUR BUSINESS…
NOT ON YOUR BUSINESS COMMUNICATIONS

2. MANAGED BUSINESS CLASS VOICE
AFFORDABLE
GREAT VALUE
ENHANCED FEATURES
UNIFIED COMMUNICATIONS
SCALABLE
BUSINESS CONTINUITY

3. MANAGED BUSINESS CLASS VOICE
• Simple yet powerful voice communication service for businesses
• Fully managed alternative to onsite hardware-based PBXs or Key Systems
• All feature functionality is deployed in the network rather than on premise
• Affordable solution with unlimited nationwide calling and predictable
recurring monthly expense
• Complete packages include state-of-the-art Polycom Phones with
high definition audio quality
• Delivers powerful Fortune 500 PBX features with Microsoft ® Outlook ®
integration for seamless mobility

4. KEY ADVANTAGES AND BENEFITS
• No need to buy expensive phone system
• Fully managed solution with no maintenance costs
• Includes state-of-the-art IP HD handsets
• Built-in Business Continuity (Disaster Recovery)
• Scalable solution that grows with your business
• Unified communications features including 4-digit dialing, Voicemail to
Email, Simultaneous Ring, Click to Dial and Outlook Integration
• Enables remote workers/telecommuting
• Perfect for multi-site locations with a single bill for voice and free on-net
calling within and between sites

5. MANAGED BUSINESS CLASS VOICE
VS. PREMISE PBX
Managed Business
Item Premise PBX
Class Voice
Acquisition Costs – What -PBX deployments can average Includes Polycom 335 HD
equipment do I need to $800 - $1000 per handset plus phones* + Network Equipment
purchase? install fees with minimal up-front costs
Monthly Recurring Costs – Fluctuating costs based on Predictable charges. Unlimited
What will my monthly costs be usage, including calls between local and domestic long distance
for usage? How much does it locations included; on-net multi-location
cost to call satellite locations? calls are also included
Maintenance, MACs & -PBXs often have a monthly -Maintenance included.
Upgrades - Do I pay extra for maintenance fee built in ~10-
ongoing maintenance & moves / 15% of the initial cost, paid -Upgrades are managed for you,
adds / changes? annually. and also included.
-Sometimes MACs are charged
per item at $150 – 200 per -Moves, adds and changes are
change – making changes included
expensive.
*With 3 year term. Otherwise, $4.95/month per line.

6. UNIFIED COMMUNICATION SEAT
Most popular and most selected seat type
Includes one local telephone number
The Unified Communication Seat service comes with
• One Local Telephone Number
• A Voicemail Box
• Many productivity features, including
• Mobility via Be Anywhere and Remote Office
• Call Management Portal
• Outlook Integration
• Telephony Toolbar for Outlook, IE & FireFox
• Music on Hold

7. MANAGED BUSINESS CLASS VOICE
PRICING
ITEM ACTIVATION MONTHLY
NUMBER OF LINES
Line – 5 lines or less $24.95 $34.95
Line – 6-24 lines $24.95 $29.95
Line –25+ lines $24.95 $24.95
SEATS
Standard Seat - $14.95
Unified Communication Seat - $19.95
ADD-ON SERVICES ACTIVATION MONTHLY
OTHER SERVICES
Auto Attendant $12.00 $24.95
Additional Hunt Group $12.00 $19.95
Reception Console $12.00 $29.95
Additional Voicemail Box - $5.00
Desktop Fax (Usage Based) $9.95 -
Note: Pricing excludes taxes, fees and usage.

8. MANAGED BUSINESS CLASS VOICE
PRICING
TELEPHONE NUMBER & USAGE ITEMS ACTIVATION MONTHLY
Toll-Free Number (Plus Usage) $9.95 $5.00
Alternate/Additional Telephone Number - $2.95
Domestic Long Distance Usage - -
International Termination Usage - -
Audio & Web Conferencing Usage - -
International Calling Activation - -
Audio & Web Conference Calling Activation (Usage Based) - -
Directory Assistance per Call - $1.50
Operator Assistance per Call - $2.49
Payphone Surcharge - $0.75
CUSTOMER PREMISE EQUIPMENT
Polycom SoundPoint 335 HD - $4.95
Polycom SoundPoint 560 HD - $6.95
Polycom SoundPoint 670 HD - $9.95
Polycom Sidecar - $4.95
Cisco PAP2 ATA - $4.95
Polycom Soundstation 5000 - $4.95
EdgeMarc 4550 (15 WAN Calls) - 1 per physical location - $6.95
EdgeMarc 4550 - 15 to 30 WAN Call Upgrade - $9.95
EdgeMarc 4550 - 30 to 70 WAN Call Upgrade - $19.95
Note: Pricing excludes taxes, fees and usage.

9. Fortune 500 Features

10. POWERFUL FEATURES…
FOR UNIFIED COMMUNICATIONS AND MOBILITY
• Voicemail-to-Email integration to receive messages in your inbox
• Be Anywhere and Simultaneous Ring to integrate your work line
with your mobile number and allow calls to follow you
• Microsoft ® Outlook ® and Internet Explorer ® integration with a
Telephony Toolbar for click-to-dial and feature control
• Remote Office for working as if from the office while on the road
or from home. Makes any phone your desk phone!
• Plus, a lot more!

11. POWERFUL FEATURES…
FOR UNIFIED COMMUNICATIONS AND MOBILITY
INTEGRATED TELEPHONY TOOLBAR
Managed Business Class Voice Unified
Communication seat includes a toolbar that is
fully integrated with, and resides in Microsoft ®
Outlook, Internet Explorer ®, and FireFox® Wouldn’t you benefit from
•Click-to-dial functionality from existing Outlook
contacts or from phone numbers on a web having control of your calls
page from the applications in which
•Pop-up Toast that displays information about
incoming calls with click to answer to send to you work?
voicemail capability
•Answer calls, end calls and forward calls
using the toolbar. One click of the mouse
activates the speaker phone or headset
Included with a Unified Communications seat

12. Advanced Features and Applications
AUTO ATTENDANT
HUNT GROUP
RECEPTION CONSOLE
SHARED CALL APPEARANCE
AUDIO & WEB CONFERENCING
DESKTOP FAX

13. POWERFUL FEATURES…
FOR UNIFIED COMMUNICATIONS AND MOBILITY
AUDIO & WEB CONFERENCING
On-demand audio & web conferencing Advanced features
– No fee to sign up and get a subscription Share desktop
– Billed just for minutes used
Whiteboard, Pen and Erase
Share Applications
Audio - $0.05/minute/participant
– Up to 96 participants per audio Share Slides
conference Control desktop
– Every user get’s their own virtual
conference room
– Instant access to anyone in the world
– No reservation required
Web - $0.10/minute/participant
– Up to 2,000 participants per web
conference
– Full desktop sharing
– Conference recording service available
– Podcast creation included

14. POWERFUL FEATURES…
FOR UNIFIED COMMUNICATIONS AND MOBILITY
DESKTOP FAX (Coming soon…)
Electronic Fax-to-email Solution
– Takes an email (including attachments) or scanned document
and sends to a legacy fax machine
– Takes a document sent via a standard fax and delivers to an
email address
Service includes toll-free fax telephone number
– LNP & Local numbers are available
Receive faxes in .pdf, .tif or
encrypted formats

15. BUSINESS CLASS INTERNET
A Natural Complement to Managed Business Class Voice
Comcast Business Class Internet up to 100Mbps download / 20Mbps
upload, receive up to 20 Hosted Exchange with Microsoft Outlook
mailboxes included for use with Managed Business Class Voice service.
Managed Business Class Voice seamlessly integrates into Microsoft
Outlook - now broadband, phone, and email are all integrated.
Note: Managed Business Class Voice and Business Class
Internet billed separately

16. Comcast Upware™ and New Customer Portal
• Upware™, our new broadband-powered cloud marketplace for Business
Class customers. Upware is a hand-selected suite of business grade cloud-
based applications, including data back-up, data security, and
collaboration.
• Our partners include: Carbonite (data backup), DigitalSafe (data backup)
and Mozy (online backup) in the data backup aisle; Norton (security) and
Websense (security) in the data security aisle; and Box (online storage),
Microsoft (Web collaboration), Soonr (online file sharing), and YouSendIt
(document collaboration)
• Business Signature Support
• The new portal is available at business.comcast.com/myaccount
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17. Business Continuity

18. BUSINESS CONTINUITY
With Managed Business Class Voice, incoming calls
will automatically re-route in case of a power outage
or natural disaster (snow storms, floods, fires,
tornado…) .
Can your business
survive the loss of
incoming phone calls?

19. BUSINESS CONTINUITY
Managed Business Class Voice is proven and reliable
• The feature Call Forwarding Not Reachable, set up at the point of
provisioning, automatically re-routes incoming calls to a pre-defined number
when service is unavailable
• Auto Attendants, voicemail, etc. work even if your site does not
• Remote Office allows you to relocate your work space in case of an
emergency
• In case of power outage, snow storm, flood, or other failure – business calls
continue to go through and be answered without intervention from you

20. Premise Equipment

21. POLYCOM HD VOICE PHONES
POLYCOM 560 HD POLYCOM 335 HD
Cutting-edge SIP feature set meets Entry-level SIP desktop phone with
Polycom® HD Voice™ technology Polycom HD Voice™ and high-
• Four-line phone resolution, backlit display
• Integrated Gigabit Ethernet (GigE) • Two-line phone
switch to enable bandwidth-intensive • High-resolution backlit LCD
applications • $4.95/month
• Backlit, easy-to-read LCD
• $6.95/month
$215 Retail Value, $369 MSRP $139 Retail Value, $199 MSRP
21

22. POLYCOM HD VOICE PHONES
POLYCOM 670 HD POLYCOM IP 5000 HD
A premium SIP desktop phone with Advanced IP conference phone with
color display Polycom HD Voice™ clarity, designed
• Six line phone for small conference rooms and
• A large, vibrant color display for easier executive offices
viewing and navigation • Outstanding clarity
• Integrated Gigabit Ethernet (GigE) • 7-foot microphone pickup range
switch to enable bandwidth-intensive • $4.95/month
applications
• $9.95/month
$295 Retail Value, $419 MSRP $348 Retail Value, $419 MSRP
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23. ADDITIONAL DEVICES
POLYCOM Attendant Console Cisco PAP2 ATA
Delivers advanced call handling Analog FXS telephone to SIP converter
capabilities to help boost productivity may be used to connect analog phones
of a telephone attendant and compatible paging systems to
• Productivity-enhancing solution for MBCV
telephone attendants • $4.95/month
• Simplifies management and
monitoring of a high volume of
concurrent calls
• $4.95/month/module
$176 Retail Value, $239 MSRP
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24. MANAGED BUSINESS CLASS VOICE
PHONE OPTIONS
Polycom
Polycom Polycom Polycom
670 + Polycom Cisco
User/Location Type 335 560 670
Expansion 5000 PAP2 ATA
(3-lines) (4-lines) (6-lines)
Module
Lobby Phone or Warehouse – an
entry-level phone with less device- X
based functionality
Desk Jockey –uses the phone
regularly, may need some X X
enhanced device functionality
Power/Executive User – uses the All phones support
phone constantly, intuitive High Definition
interface and device features
X X Voice and offer
optimize user experience Speaker phone
Front Desk/Reception – likes capabilities
ability to monitor additional lines X X
via sidecar expansion module*
Conference Room – optimal full
room audio experience
X
Devices requiring an analog port -
fax, conference device, etc..
X
Office with Gigabit LANs – devices
that are GigE LAN compatible X X
Note: Additional monitoring of lines is available via the Shared Call Appearance feature (for one or two lines) and/or via a
Reception Console desktop client for up to 200 monitored contacts. Prices vary by device type.

25. QUALITY ASSURANCE DEVICE
The EdgeMarc 4550 is an on-site Quality Assurance Device,
that provides-
– Traffic shaping
• Provides higher priority
to voice traffic
– NAT and Firewall
• NAT and Firewall functions are available for both voice
and data traffic
– Provides remote testing capabilities
• Proactive monitoring
– Survivability
• Enables failover capabilities that utilize Comcast’s
geographic redundant architecture

26. Comcast Corporation

27. COMCAST CORPORATION
22.8 Million
Video Customers
Comcast is one of the nation’s leading 16.9 Million
Internet Customers
providers of entertainment, information and
communications products and services. 8.6 Million
Voice Customers
The largest Cable Operator in the U.S.
100,000 Employees
in 39 states
.
$37.9 Billion
in Revenue

28. COMCAST NETWORK
The largest facilities-based last mile alternative to the phone company
The first fully 40G backbone and 100G router interface deployment
Self healing, redundant core network architecture
100% owned, managed and maintained by Comcast

29. COMCAST NETWORK

30. TO LEARN MORE ABOUT
MANAGED BUSINESS CLASS VOICE
Miguel Spencer
Senior Business Account Executive
Advanced Products Team | PRI & Voice Edge Sales
p +1 786 512 6913 | f +1 305 704 8516
e miguel_spencer@cable.comcast.com