10. Roles of the Facilitator Published in Berge, Z. L. & Collins, M. P. (Eds.).(1995). Computer-mediated communication and the on-line classroom in Distance Education; on the web at http:// www.emoderators.com/moderators/morten.html
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19. Michael Coghlan e: [email_address] m 0417 899 912 http://users.chariot.net.au/~michaelc/