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Real-time Manufacturing
Management for a Hybrid Process


Presented by
George Maxson, Cormetech, Inc.
& Rodney Neal, GAP, Inc.
10/19/10




© 2010 Invensys. All Rights Reserved. The names, logos, and taglines identifying the products and services of Invensys are proprietary marks of Invensys or its subsidiaries. All third party
trademarks and service marks are the proprietary marks of their respective owners.

  Slide 2       © Invensys 00/00/00   Invensys proprietary & confidential
Outline

    Business Challenge
    Business Drivers and Goals
    Results and User Comments
    Technical Implementation
    Lessons Learned and User Comments




Slide 3
Corning Mitsubishi Environmental
    Technologies
    A joint company of Corning and Mitsubishi Heavy Industries
    Founded in 1989; headquarters in Durham, NC
    Engineer, Manufacture and Field Service of SCR Catalyst for Electric
      Power, Refining and Chemical industries
    Test and diagnose SCR catalysts for Catalyst Management
    Manufacturing facilities in North Carolina & Tennessee
    Vision: Be a global leader providing the highest quality and highest
       performing environmental technology solutions
    Mission: Deliver innovative products and services that improve air
       quality and maximize stakeholder value

Slide 4
Business Challenge

     Cormetech’s need for the investment in the Manufacturing Execution
     System:
    •     Process selects were below standard averages
    •     Long lead-time and limited flexibility for defect reporting
    •     Associates manually recorded shop floor data on paper
    •     Production paperwork manually entered to the database the
               following day
    •     Equipment set up errors occurred
    •     Quality and accuracy of production data was poor
    •     No plan for direct linkage of manufacturing data to the ERP
Slide 5
Business Drivers / Goals

    Our goal was to:
     • Increase process selects via
          – Defect reduction
          – Increased material utilization

     • Reduce process setup errors
     • Improve productivity
          – Eliminate shop floor paper
          – Reduce manual data entry

     • Improve data quality and enable real-time manufacturing analysis
       and reporting


Slide 6
Business Drivers / Goals

    Goals (cont’d):
     • Institute a scalable, flexible platform to accommodate future growth
       and business offerings
     • Implement a solution within an existing 24 x 7 business without
       impacting production




Slide 7
Business Process
    MES Journey

    • MES Requirements Document – Sep 07
    • Attended MESA Conference – Oct 07
    • Vendor Selection – Mar 08
    • Definition of MES Functionality – Feb 09
    • Design of System– Apr 09
    • Develop and Test – Jul 09
    • Implementation – Sep 09
    • Parallel Systems – Nov 09


Slide 8
Business Process

    What was implemented?


    • Servers in VMware Virtual Environment
    • Network Infrastructure – Improved Wireless
    • Operator Interface Stations
    • Barcode System for Product and Lot Tracking
    • Vision System – OCR and Outside Dimension
    • Product Routing – Work Order Definitions
    • Lot Tracking – Numbering Redesign

Slide 9
Results

    The solution has been up and running for 1 year and achieved results
      that include:
    • Process selects above project goals by 3-5%
    • Significant paperwork reduction
    • Real time process tracking for defect reduction
    • Real time WIP accuracy
    • More engaged and trained workforce
    • Error checking alarms prevent poor quality




Slide 10
Results

Process Selects Improvement




           Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec   Jan-10   Feb   Mar   Apr




Slide 11
Results

    User Comments:

     Production/process monitoring is a big benefit from the
     engineering side.
     Being able to pull real time production metrics from your
     desk is a big time savings and allows faster response to
     problems.
     Paperwork reduction and therefore not having to store
     the paperwork is a big plus for the plant.
     Accuracy improvements in floor inventory and selects.
     Scanning of printed raw material and process WIP
     barcode labeling reduced time and data errors
Slide 12
Results
    User Comments (cont’d):

     Inventory control and reduced inventory time, almost
     instantaneous defect analysis - improved yields, less
     paper work, the list goes on.
     Having machine data available live, and from your
     desktop, eliminates maintenance of a separate system
     and legwork required to move data from one system to
     another. Correlation of product lot numbers to machine
     parameters is now seamless, something that was difficult
     and time consuming before.
     Morning reports which required 2-2.5 hours of data entry
     and report creation before can now be completed in less
     than 1 hour.
Slide 13
Results

    User Comments (cont’d):

  As a smaller company, the availability of technical MES
  expertise is limited. Having additional support during the
  first six months is and was paramount to the success.
  While training was valuable, working side-by-side with
  the developers during implementation provided the
  hands-on experience necessary to support the system
  during its infancy. This also points to the importance of
  having a good working relationship between the
  integrators and in-house team members.


Slide 14
Results

    User Comments (cont’d):
     The use of a Thin Client technology was a new area which
     created some concern. However, in use it has proved
     irreplaceable. The ability to shadow a users session
     without effort has contributed greatly to being able to
     support and resolve issues quickly
     Using the MES, I can look at the trend in cutting from the
     previous day or get a head start the day before by
     looking at the current “up to the minute defects”. This
     saves me hours of time in a week, and allows me to dig
     deeper than I could before

Slide 15
Results

    User Comments (cont’d):

      Due to going paperless at cutting and assembly we have
      very little to no downtime stopping the belt unless there
      are mechanical issues. We are running close to double
      the elements per shift to one saw and are keeping up.
      From my experience here we would have never been able
      to do that writing down all of the numbers that were
      required. We had to often times slow down at lower
      production levels to one saw when we had to document
      every number on paper.


Slide 16
Results
    User Comments (cont’d):
   Sample element traceability is done in a matter of
   minutes when an element needs to be found, rather then
   having to track down the paperwork and go through
   every element location sheet by hand which could take
   hours and were difficult to read all of the hand written
   numbers to find it.
   Overall production in cutting and assembly has improved
   greatly and people are more willing to do the task, now
   that it is indeed easier then before.
   The ability to use the feedback from OA's to improve the
   system was very good.
Slide 17
Results

    User Comments (cont’d):

    Overall the MES system has improved production as you
    can see we put out more product everyday compared to
    what we used to. The system is great for locating
    materials. MES is more accurate than people if the
    system is used correctly. Thus far MES has greatly
    improved the finishing department and the results have
    shown. MES allows people to focus on more things and
    making productivity better.



Slide 18
TECHNICAL
           IMPLEMENTATION
Slide 19
Global Automation Partners


                               Leveraging deep manufacturing expertise
                               acquired through years of collective
      A Wonderware             experience.
    Endorsed Integrator        “Concept to reality” services – we don’t
                               stop working with you until the concept
                               becomes a reality.
                               Methodology employs proven risk
                               management techniques; rigorous project
                               & scope management, template based
              Flexible Core    solutions and “do-able” chunks of scope
                Solutions      with identifiable returns.
           for Manufacturing
Slide 20
Hybrid Manufacturing

    Hybrid Manufacturing is where two or more process modes are present
    under one roof for one product; i.e. batch, continuous, discrete, or
    assembly.
    This particular facility has a batch process on the front-end followed by
    multiple discrete processes culminating with an assembly operation.
    Some typical verticals that fall into the hybrid category are Food &
    Beverage, Consumer Packaged Goods, Batch Chemical, and Roll-Goods
    Hybrid processes presents interesting twists on the typical challenges
    facing manufacturing.




Slide 21
Key Technical Challenges

    There were technical challenges due to the nature of the product and
      process.
    • Problematic product marking
    • Multiple reroute / co-product loops
    • High volume of serialized intermediate products assembled into a
      serialized finished assembly




Slide 22
Key Technical Challenges

    Challenges (cont’d):
    • Infrastructure Design
           – Virtualized servers
           – Terminal server clients / thin clients
           – Wireless shop floor network
           – Existing automation layer

    • Technical design challenges included data acquisition techniques,
      consumes / genealogy tracking, buffer inventories, recipes vs. BOMs,
      and serialization




Slide 23
Implementation Highlights

Wonderware System Platform plus
  Wonderware Operations did a
  good job of meeting hybrid
  requirements.
• WW System Platform

     – Automation interface
     – Event scripting
     – Visualization
• WW Operations

     – Track & Trace
     – Reporting


Slide 24
Slide 25
Slide 26
Slide 27
Lessons Learned
    Success Factors:

           Establish need and urgency to gain top level Operations
           support prior to kicking off project
           Form a design and implementation team with internal
           stake holders from different functions and levels of the
           plant
           Determine and agree on requirements and project
           deliverables which satisfy internal customers
           Start with as small a scope as possible to achieve the
           goals but plan to be flexible
           Select a vendor you are comfortable can work as part of
           your team
           Invest in and support the project manager
Slide 28
Lessons Learned

    Lessons Learned (User Comments):

   Implementation - probably more up front thought into
   more of the possible functions we would want in a
   system (we missed a lot and had many change order
   requests).
   In some cases interaction with the MES during the
   process has caused more time for Associates
   Adjusting to having more rigor/less flexibility in having
   to do all process steps the same way every time took
   getting used to.


Slide 29
Lessons Learned
    Lessons Learned (User Comments):

  Increase the upfront training and number of people
  capable of report writing
  While phase one was focused on going paperless the
  scope did not include sufficient reporting to support the
  transition to paperless. A deeper look at what the
  transition would require might have brought this to light
  during the requirements phase. Lessons learned include
  identifying the steps necessary to transition from one
  system to another, including data validation as part of
  the implementation process.

Slide 30
Lessons Learned

    Lessons Learned (User Comments):



       Would like to have seen more training on trouble
       shooting issues with Supervisors and Leads to keep from
       relying on IT support for issues that can be done fairly
       easy.




Slide 31
Questions




Slide 32
Real-time Manufacturing Management for a Hybrid Process

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Real-time Manufacturing Management for a Hybrid Process

  • 1.
  • 2. Real-time Manufacturing Management for a Hybrid Process Presented by George Maxson, Cormetech, Inc. & Rodney Neal, GAP, Inc. 10/19/10 © 2010 Invensys. All Rights Reserved. The names, logos, and taglines identifying the products and services of Invensys are proprietary marks of Invensys or its subsidiaries. All third party trademarks and service marks are the proprietary marks of their respective owners. Slide 2 © Invensys 00/00/00 Invensys proprietary & confidential
  • 3. Outline Business Challenge Business Drivers and Goals Results and User Comments Technical Implementation Lessons Learned and User Comments Slide 3
  • 4. Corning Mitsubishi Environmental Technologies A joint company of Corning and Mitsubishi Heavy Industries Founded in 1989; headquarters in Durham, NC Engineer, Manufacture and Field Service of SCR Catalyst for Electric Power, Refining and Chemical industries Test and diagnose SCR catalysts for Catalyst Management Manufacturing facilities in North Carolina & Tennessee Vision: Be a global leader providing the highest quality and highest performing environmental technology solutions Mission: Deliver innovative products and services that improve air quality and maximize stakeholder value Slide 4
  • 5. Business Challenge Cormetech’s need for the investment in the Manufacturing Execution System: • Process selects were below standard averages • Long lead-time and limited flexibility for defect reporting • Associates manually recorded shop floor data on paper • Production paperwork manually entered to the database the following day • Equipment set up errors occurred • Quality and accuracy of production data was poor • No plan for direct linkage of manufacturing data to the ERP Slide 5
  • 6. Business Drivers / Goals Our goal was to: • Increase process selects via – Defect reduction – Increased material utilization • Reduce process setup errors • Improve productivity – Eliminate shop floor paper – Reduce manual data entry • Improve data quality and enable real-time manufacturing analysis and reporting Slide 6
  • 7. Business Drivers / Goals Goals (cont’d): • Institute a scalable, flexible platform to accommodate future growth and business offerings • Implement a solution within an existing 24 x 7 business without impacting production Slide 7
  • 8. Business Process MES Journey • MES Requirements Document – Sep 07 • Attended MESA Conference – Oct 07 • Vendor Selection – Mar 08 • Definition of MES Functionality – Feb 09 • Design of System– Apr 09 • Develop and Test – Jul 09 • Implementation – Sep 09 • Parallel Systems – Nov 09 Slide 8
  • 9. Business Process What was implemented? • Servers in VMware Virtual Environment • Network Infrastructure – Improved Wireless • Operator Interface Stations • Barcode System for Product and Lot Tracking • Vision System – OCR and Outside Dimension • Product Routing – Work Order Definitions • Lot Tracking – Numbering Redesign Slide 9
  • 10. Results The solution has been up and running for 1 year and achieved results that include: • Process selects above project goals by 3-5% • Significant paperwork reduction • Real time process tracking for defect reduction • Real time WIP accuracy • More engaged and trained workforce • Error checking alarms prevent poor quality Slide 10
  • 11. Results Process Selects Improvement Apr May Jun Jul Aug Sep Oct Nov Dec Jan-10 Feb Mar Apr Slide 11
  • 12. Results User Comments: Production/process monitoring is a big benefit from the engineering side. Being able to pull real time production metrics from your desk is a big time savings and allows faster response to problems. Paperwork reduction and therefore not having to store the paperwork is a big plus for the plant. Accuracy improvements in floor inventory and selects. Scanning of printed raw material and process WIP barcode labeling reduced time and data errors Slide 12
  • 13. Results User Comments (cont’d): Inventory control and reduced inventory time, almost instantaneous defect analysis - improved yields, less paper work, the list goes on. Having machine data available live, and from your desktop, eliminates maintenance of a separate system and legwork required to move data from one system to another. Correlation of product lot numbers to machine parameters is now seamless, something that was difficult and time consuming before. Morning reports which required 2-2.5 hours of data entry and report creation before can now be completed in less than 1 hour. Slide 13
  • 14. Results User Comments (cont’d): As a smaller company, the availability of technical MES expertise is limited. Having additional support during the first six months is and was paramount to the success. While training was valuable, working side-by-side with the developers during implementation provided the hands-on experience necessary to support the system during its infancy. This also points to the importance of having a good working relationship between the integrators and in-house team members. Slide 14
  • 15. Results User Comments (cont’d): The use of a Thin Client technology was a new area which created some concern. However, in use it has proved irreplaceable. The ability to shadow a users session without effort has contributed greatly to being able to support and resolve issues quickly Using the MES, I can look at the trend in cutting from the previous day or get a head start the day before by looking at the current “up to the minute defects”. This saves me hours of time in a week, and allows me to dig deeper than I could before Slide 15
  • 16. Results User Comments (cont’d): Due to going paperless at cutting and assembly we have very little to no downtime stopping the belt unless there are mechanical issues. We are running close to double the elements per shift to one saw and are keeping up. From my experience here we would have never been able to do that writing down all of the numbers that were required. We had to often times slow down at lower production levels to one saw when we had to document every number on paper. Slide 16
  • 17. Results User Comments (cont’d): Sample element traceability is done in a matter of minutes when an element needs to be found, rather then having to track down the paperwork and go through every element location sheet by hand which could take hours and were difficult to read all of the hand written numbers to find it. Overall production in cutting and assembly has improved greatly and people are more willing to do the task, now that it is indeed easier then before. The ability to use the feedback from OA's to improve the system was very good. Slide 17
  • 18. Results User Comments (cont’d): Overall the MES system has improved production as you can see we put out more product everyday compared to what we used to. The system is great for locating materials. MES is more accurate than people if the system is used correctly. Thus far MES has greatly improved the finishing department and the results have shown. MES allows people to focus on more things and making productivity better. Slide 18
  • 19. TECHNICAL IMPLEMENTATION Slide 19
  • 20. Global Automation Partners Leveraging deep manufacturing expertise acquired through years of collective A Wonderware experience. Endorsed Integrator “Concept to reality” services – we don’t stop working with you until the concept becomes a reality. Methodology employs proven risk management techniques; rigorous project & scope management, template based Flexible Core solutions and “do-able” chunks of scope Solutions with identifiable returns. for Manufacturing Slide 20
  • 21. Hybrid Manufacturing Hybrid Manufacturing is where two or more process modes are present under one roof for one product; i.e. batch, continuous, discrete, or assembly. This particular facility has a batch process on the front-end followed by multiple discrete processes culminating with an assembly operation. Some typical verticals that fall into the hybrid category are Food & Beverage, Consumer Packaged Goods, Batch Chemical, and Roll-Goods Hybrid processes presents interesting twists on the typical challenges facing manufacturing. Slide 21
  • 22. Key Technical Challenges There were technical challenges due to the nature of the product and process. • Problematic product marking • Multiple reroute / co-product loops • High volume of serialized intermediate products assembled into a serialized finished assembly Slide 22
  • 23. Key Technical Challenges Challenges (cont’d): • Infrastructure Design – Virtualized servers – Terminal server clients / thin clients – Wireless shop floor network – Existing automation layer • Technical design challenges included data acquisition techniques, consumes / genealogy tracking, buffer inventories, recipes vs. BOMs, and serialization Slide 23
  • 24. Implementation Highlights Wonderware System Platform plus Wonderware Operations did a good job of meeting hybrid requirements. • WW System Platform – Automation interface – Event scripting – Visualization • WW Operations – Track & Trace – Reporting Slide 24
  • 28. Lessons Learned Success Factors: Establish need and urgency to gain top level Operations support prior to kicking off project Form a design and implementation team with internal stake holders from different functions and levels of the plant Determine and agree on requirements and project deliverables which satisfy internal customers Start with as small a scope as possible to achieve the goals but plan to be flexible Select a vendor you are comfortable can work as part of your team Invest in and support the project manager Slide 28
  • 29. Lessons Learned Lessons Learned (User Comments): Implementation - probably more up front thought into more of the possible functions we would want in a system (we missed a lot and had many change order requests). In some cases interaction with the MES during the process has caused more time for Associates Adjusting to having more rigor/less flexibility in having to do all process steps the same way every time took getting used to. Slide 29
  • 30. Lessons Learned Lessons Learned (User Comments): Increase the upfront training and number of people capable of report writing While phase one was focused on going paperless the scope did not include sufficient reporting to support the transition to paperless. A deeper look at what the transition would require might have brought this to light during the requirements phase. Lessons learned include identifying the steps necessary to transition from one system to another, including data validation as part of the implementation process. Slide 30
  • 31. Lessons Learned Lessons Learned (User Comments): Would like to have seen more training on trouble shooting issues with Supervisors and Leads to keep from relying on IT support for issues that can be done fairly easy. Slide 31