As presented at SPS Kampala, Uganda on 25 November, 2017

1. Office 365;
A Detailed Analysis
MICHAEL NOEL, CCO

2. Michael Noel @MichaelTNoel
Authored 20 books including the best
selling SharePoint, Exchange, and
Windows Unleashed series
Presented at over 220 events in over 80
countries around the world
Microsoft MVP, first awarded in 2007
Partner at Convergent Computing in the
San Francisco Bay Area (cco.com)

3. Office 365 as a Suite with Core Pillars
When purchasing Office 365
licenses, you gain access to the
entire stack of Microsoft’s
online offerings, which includes
the following core pillars:
• Exchange Online (EXOL)
• SharePoint Online (SPOL)
• OneDrive for Business (OD4B)
• Skype for Business (S4B) / Teams
Office 365 also provides for an
increasing number of additional
value-added tools

4. Administration of Office 365
Administered with
web based Admin
Console
Alternatively can be
administered using
native PowerShell
scripts

5. Exchange Online
THE MESSAGING PILLAR IN OFFICE 365

6. Overview of Features in Exchange Online
50GB(+) Mailboxes for each user
Built-in archiving and records
retention options
High Availability and Disaster
Tolerance built-in
The same proven technology used by
Microsoft Exchange Server and used
and understood by millions of
Outlook users for messaging and
calendaring but without the back-end
server administration overhead

7. Exchange Online
Plan 1
Exchange Online
Plan 2
50GB Mailboxes / 150MB Message Send  
Outlook Support  
Web-Based Access  
Outlook App for Mobile  
Focused View / Inbox Management  
Document Collaboration with OneDrive for Business  
Office 365 Groups  
Third-Party Apps Extension  
Anti-Malware/Anti-Spam  
In-Place Hold 
Unlimited Storage 
Hosted Voicemail 
Data Loss Prevention (DLP) 
Exchange Online Plans

8. SharePoint Online
THE COLLABORATION AND DOCUMENT MANAGEMENT PILLAR IN
OFFICE 365

9. Common use case scenario
for SharePoint Online
Provides for the ability to
save and store documents
Advanced functionality
including:
◦ Document check-in/check-out
◦ Versioning
◦ Multi-authoring
Document and Records Management

10. Provides the ability to display business
information in graphical format
Tools include PowerPivot, Excel Services,
Power View, etc.
Create visuals based on dynamic real-
time on-premises data using Business
Connectivity Services
Business Intelligence

11. SharePoint Online
Plan 1
SharePoint Online
Plan 2
App Catalog and Marketplace  
Team Sites  
Work Management  
External Sharing  
Basic/Standard Search  
Content Management  
Records Management  
Access Services  
SharePoint Workflows  
Enterprise Search 
E-discovery, ACM, Compliance 
Excel Services, PowerPivot, PowerView 
Visio Services 
Form Based Application 
Business Connectivity Services 
SharePoint Online Plans

12. Skype for Business
THE INSTANT MESSAGING AND AUDIO/VIDEO CONFERENCING
PILLAR IN OFFICE 365

13. The Cloud based version of Microsoft’s On-
Premises Tool for Instant Messaging, Video
Conferencing, etc.
Currently related to ‘traditional’ consumer
Skype in name only, though integration
exists
Skype for Business

14. Skype for Business Cloud PSTN Telephony
Replace your internal
phone platform with
cloud-based Public
switched telephone
network (PSTN)
functionality
Also includes
conferencing bridge
functionality with dial-in
from countries around
the world

15. Skype for
Business
Plan 1
Skype for
Business
Plan 2
Rich Presence, IM (1:1 and multiparty), Microsoft Office interoperability  
Public Cloud IM/P federation with Windows live  
Skype Connectivity  
Skype for Business to Skype for Business Calling (voice and HD video, 1:1)  
Skype for Business Mobile Clients  
Desktop, Application, and Whiteboard Sharing 
Multiparty (3+) Audio/Video/Content Sharing (Scheduled and Ad hoc) 
Meeting Controls (Organizer, Lobby Experience, Join From) 
Enhanced In-meeting Note Taking with OneNote Sharing 
Interoperability with 3rd Party Audio Conferencing Providers 
Skype for Business Web App 
Skype for Business Multi-party Video *
Enterprise Voice Functionality (Incl.Malicious Call Trace, E911, Call Park) *
Skype for Business Audio Conferencing *
Skype for Business Plans

16. NEW! MS Teams to Replace S4B
Threaded discussion
board for quick
communications
Frees organizations from
some of the slowness of
email-based
communications
Microsoft announced
that Teams will replace
the online S4B tool soon

17. OneDrive for Business
THE EXTERNAL AND INTERNAL FILE SHARING PILLAR IN OFFICE 365

18. Purpose-built
file sharing
application
Upload and
share large
files with local
and/or remote
users
OneDrive for Business Features

19. Choose whether files must
be shared with
authenticated users or
whether they can be shared
with unauthenticated users
1TB storage for Office 365
users
10GB maximum file upload
size
Sharing Files with External Users

20. OneDrive for
Business Plan 1
OneDrive for
Business Plan 2
1TB of Storage per user   (5TB)*
Mobile App  
Web-based Access  
Desktop synchronization  
Offline Access  
Secured Sharing  
Office Integration  
Data Loss Prevention (DLP) 
In-Place Hold 
OneDrive for Business Plans

21. Additional Tools
EXAMINING THE GROWING NUMBER OF BUILT-IN ADDITIONAL
TOOLS IN OFFICE 365

22. Enterprise Social provides
‘Facebook for the
Enterprise’ capabilities
Microsoft acquired
‘Yammer’ to provide for
SaaS based Enterprise
Social features
Included in Office 365
Enterprise or Business
Plans
Enterprise Social and Yammer

23. Personalized Discovery with Delve
Delve automatically
personalizes content
across Office 365
Shows what
colleagues are
working on and
which documents are
popular

24. Collaboration with Office 365 Groups
Office 365 Groups are a
combination SharePoint
Site, team Calendar,
Mailbox, Notebook all
with conversation
threading
Users can self-create
Groups for Projects or
for specific teams

25. Organize Media with Microsoft Stream
Evolution of Office
365 Video
Videos can be
organized into
channels and
secured
Machine learning
based content
discovery

26. Create Surveys and Quizzes with Microsoft Forms
Quick and easy form
generation tool
Create surveys and
quizzes for users and
graphically display
results easily

27. Create Custom Apps with PowerApps
Design and deploy custom
mobile apps for mobile
devices
Quickly and easily surface
custom data sources to build
quick and easy apps that can
be immediately used

28. Create Stunning Presentations with Sway
Create next generation
presentations that look
great from any mobile
device
Quickly design and then
immediately release your
presentations to social
media platforms

29. Automate Activities with Flow
Create custom automation workflows that
allow you to focus on your work instead of
your ‘busy work.’
Automate with built-in templates or create
new actions
Large list of actions to choose from, and
integrates natively with several third party
platforms

30. Organize your Work with Planner
Planner helps to visually
organize teamwork and
projects
Integrates with Office 365
Groups
Useful for brainstorming
ideas, tracking projects, or
simply organizing ideas

31. Manage Staff Workers with StaffHub
StaffHub allows front-line
staff workers to manage
schedules and provide for
access to work resources
Useful for retail stores,
hotels, restaurants,
manufacturing and other
service-related industries
Available as an app in the
iOS/Android stores

32. Surface Business Data with PowerBI
PowerBI provides for
a rich set of data
visualization tools
that let you better
examine data
In Preview now –
directly integrate a
PowerBI dashboard
within a SharePoint
Online site without
code

33. Powerful AI with MyAnalytics
Uses Back-end
Artificial Intelligence
to analyze your email
habits and suggest
changes to help
focus
Outlook add-in
install, also built in to
Outlook Web App

34. Use Project Online for Keeping on Track
Integrate Project Plans
with business data in
Power BI and share it
across SharePoint Online
/ Office 365 Groups
Quick and Easy sharing of
MPP files using Project
Web App for users
without the full Project
client

35. Security and Compliance Center
A ‘one-stop shop’ for
all security and
compliance activities
in Office 365
Set DLP Policies,
analyze traffic and
threats, view security
report and perform
legal discovery

36. Get alerts when users
access resources
from multiple
geographies
Create advanced
security policies and
DLP policies and
enforce restrictions
Generate advanced
reports
Advanced Security Management

37. Organize Tasks with Microsoft To-Do
Designed to replace
Wunderlist, which
MS acquired
Create detailed task
lists and set due
dates
Currently in Preview,
must be enabled in
the admin center

38. Organize Financials with Dynamics 365
Separate CRM/ERP Tool NOT included in
standard Office 365 licensing but coupled
with Office 365
Dynamics 365 Plan 1 ($115/user/month)
◦ Dynamics 365 for Sales
◦ Dynamics 365 for Customer Service
◦ Dynamics 365 for Field Service
◦ Dynamics 365 for Project Service
Automation
Dynamics 365 Plan 2 ($210/user/month)
◦ All of Plan 1 plus:
◦ Dynamics 365 for Manufacturing and
Supply Chain
◦ Dynamics 365 for Retail and Commerce
◦ Dynamics 365 for Finance

39. Visit
roadmap.office.com for
the latest roadmap of
new features
Useful to understand
how Office 365 will be
updated and what new
tools are coming out
Office 365 Roadmap

40. Licensing and Plans
DETERMINING WHICH OFFICE 365 LICENSING PLAN IS RIGHT FOR
YOUR ORGANIZATION

41. Office
Online
Office 365
Personal
Office 365
Home
(5 Users)
Price/user/month (USD) free $7.00 $10.00
Office on up to 5 PCs/Macs
 
Office on up to 5 tablets/phones
 
Online Office Word/Excel/PowerPoint
  
Offline Storage  
1TB File Storage *15GB  
Skype
 
Home/Personal Plans

42. Office 365
Business
Essentials
Office 365
Business
Office 365
Business
Premium
Price/user/month (USD) $5.00 $8.25 $12.50
Office on up to 5 PCs/Macs  
Office on up to 5 tablets/phones  
Online Office Word/Excel/PowerPoint   
1TB File Storage   
Professional Digital Storytelling Tools   
50GB Mailbox with Calendaring/Contacts  
Unlimited Online Meetings with Skype for Business  
Corporate Social Network  
Small Business (<300 Users)

43. ‘A la carte’ Plans Frontline
Plan
Enterprise/Govt/Edu Plans
Plan Office Pro
Plus
EXOL –
Plan 1
EXOL –
Plan 2
SPOL –
Plan 1
SPOL –
Plan 2
S4B –
Plan 1
S4B –
Plan 2
OD4B –
Plan 1
OD4B –
Plan 2
F1 E1 E3 E5
Price/user/month (USD) $12.00 $4.00 $8.00 $5.00 $10.00 $2.00 $5.50 $5.00 $10.00 $5.00 $8.00 $20.00 $35.00
Office Web App (R/W)  
Office Web App (Read)        
Full Office Pro Plus Suite   
Adv. Search, Access/Visio/Excel Services   
Collaboration in Sites     
Data Loss Prevention (DLP)     
Voicemail / Archiving (50GB+)    
Email / Calendaring     
Application Sharing / Multiparty / Advanced
IM / Online Meetings
  
IM / Presence     
Enterprise Social   
External File Sharing     
Hosted voice with Cloud PBX / PSTN 
Advanced Security Mgmt/Cust. Lockbox 
Power BI Pro / MyAnalytics 
Enterprise Plans

44. Comparison of O365 Tools with Competitors
= Slack, Jostle, Huddle, Convo
= Jive, Chatter, Workplace by Facebook
= BlueJeans, Webex, GTM, Hangouts
= Box, Dropbox, Google Drive
= Documentum, Jira, G Suite, Asana
= G Suite, Gmail, Zimbra, Hosted mail
= Trello, Asana, Basecamp
= Mavenlink, Primavera, Clarizen
= Huddle, Zoho
= Zinc, Jolt, Zoho, 7Shifts
= Jira, Asana, Zoho, Accelo
= Appian, Zudy Vinyl
= Tableau, QlikView, Spotfire
= IFTTT, Zapier
= Prezi, Keynote
= ERP and CRM Applications *
= Google Apps, OpenOffice, HyperOffice

45. Microsoft 365: A new licensing option…
=
++

46. Microsoft 365 Small Business Licensing
Category Feature
Office 365 Business
Premium
($12.50 user/month)
Micrososft 365
Business
($20.00/user/month)
Office applications Office on tablets and phones X X
Fully installed and web versions of Office apps X X
File & document viewing & editing 1 TB file storage and sharing X X
Collaboration services Business class email (50GB), calendar, and contacts X X
Online meetings (instant messaging, audio, and HD video chat/conferencing) X X
Microsoft Teams chat-based workspace X X
Business applications
Outlook Customer Manager, Bookings, MileIQ (MileIQ is currently only available for customers in the US, UK,
and Canada.) X X
Device management Single console to manage user and device settings X
Self-service PC deployment with Windows AutoPilot X
Automatically deploy Office apps to Windows 10 PCs X
Security Protect company data across devices X
Secure access to documents on mobile devices X
Protect Windows 10 devices against malware, viruses, and spyware with Windows Defender X
Maximum number of users Up to 300 X X

47. Microsoft 365 Enterprise Licensing
Category Feature
Microsoft 365 E3
($TBD/user/month)
Microsoft 365 E5
($TBD/user/month)
Office applications Word, Excel, PowerPoint X X
Email & calendar Outlook, Exchange X X
Chat-based workspace Microsoft Teams X X
Voice, video & meetings Skype for Business X X
PSTN Conferencing, Cloud PBX X
Social & intranet SharePoint, Yammer X X
Threat protection Microsoft Advanced Threat Analytics, Windows Defender Antivirus, Device Guard X X
Windows Defender Advanced Threat Protection, Office 365 Advanced Threat Protection, Office 365 Threat
Intelligence X
Identity & access management Azure Active Directory P1, Windows Hello and Credential Guard X X
Azure Active Directory P2 X
Device & app management Microsoft Intune X X
Information protection
Office 365 Data Loss Prevention, Windows Information Protection and BitLocker, Azure Information
Protection P1 X X
Azure Information Protection P2, Microsoft Cloud App Security, Office 365 Advanced Security Management X
Advanced compliance Advanced eDiscovery, Customer Lockbox, Advanced Data Governance X
Analytics Delve X X
Power BI Pro, MyAnalytics X

48. Demo
USING OFFICE 365 TOOLS

49. Thank you! Questions?
Michael Noel
CCO.com
@MichaelTNoel
Facebook.com/michaelnoel
Linkedin.com/in/michaeltnoel
SharingTheGlobe.com
Slideshare.net/michaeltnoel