ICT Procurement Trends in Utilities,Enterprise ICT Investment Plans:Industry Growth Report @ http://www.researchmoz.us/ict-procurement-trends-in-utilities-enterprise-ict-investment-plans-report.html

1. ICT Procurement Trends in Utilities - Enterprise ICT Investment Plans
Product Synopsis
This report presents the findings from a survey of 149 utilities regarding their approach to Information and
Communications Technology (ICT) procurement. The survey investigates the way that utilities like to
purchase technology, as well as the major IT and business objectives influencing their IT investment
strategies.
Introduction and Landscape
Why was the report written?
To highlight the criteria on which utilities select their ICT providers as well as the roles which have influence
while making ICT purchasing decisions.
What is the current market landscape and what is changing?
Amidst increasing competition, utilities are focusing on strengthening their core ICT infrastructures and
streamlining their operations in order to reduce costs and achieve differentiation in the market.
What are the key drivers behind recent market changes?
Utilities are increasingly dependent on IT products and services to drive automation and improve customer
satisfaction to remain competitive in the market.
What makes this report unique and essential to read?
Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers
about their IT Procurement. Very few IT analyst houses will have interviewed 149+ ICT decision makers in
the utilities industry in H2 2012.
Key Features and Benefits
Provides insights into utilities' preferred buying approaches. Comprehend the business objectives that
utilities are looking to achieve through their IT investment strategy. Appreciate the IT objectives that utilities
are looking to achieve through their IT investment strategy. Understand the factors that are influencing
utilities' decision to select an ICT provider. Understand which organizational roles influence ICT purchasing
decisions and signing off budgets.
Key Market Issues
The vast majority of utilities surveyed prefer purchasing technologies directly from suppliers, followed by
local and national resellers. Utilities are looking to streamline their operations in order to improve efficiency
and increase productivity, and thereby meet fast changing customer expectations. According to Kable's survey,
utilities rate the objective of 'better demonstrate the value of IT to the business' as their most important IT
objective influencing their IT investment strategy, with an average rating of X on a scale of 1 to 4. Utilities
consider 'leading-edge technology' and 'price' to be the most important criteria when choosing an ICT
provider. Kable's survey reveals that that a large proportion of utilities believe that their ICT infrastructure is
somewhat complex, whilst at the same time the number of respondents who state they have very complex ICT
infrastructures is also high.
Key Highlights
According to Kable's survey, percentage of respondents expecting their ICT spending to remain flat is likely
to decline by 4% to 34% in 2013, while the percentage of utilities expecting a slight increase in their ICT
ICT Procurement Trends in Utilities - Enterprise ICT Investment Plans

2. spending grows from 32% to 34% over the same period. Utilities will continue to invest in innovative
applications to drive automation and enhance their competitiveness, with 91% of respondents planning
investments in this space in the next two years. Cloud computing adoption is set to rise, with 77% of
respondents having plans to invest in this space in the next two years. Although a majority of utilities prefer to
deploy their IT solutions on-site, deployment of technologies as a hosted service is gaining prominence with
X% of respondents preferring this model. CIOs are the most influential entities while devising the IT
investment strategy in utilities. The survey respondents rate the influence of CIOs as the highest for any ICT
purchasing decision, with an average rating of X on a scale of 1 to 4.
table Of Content
1 Enterprise Ict Investment Trends
1.1 Introduction
1.2 Survey Demographics
1.3 Ict Budget Changes
1.4 Ict Investment Priorities
2 Ict Procurement Trends
2.1 Introduction
2.2 Purchasing Channels
2.3 Business Objectives Influencing It Investment Strategy
2.4 It Objectives Influencing It Investment Strategy
2.5 Ict Provider Selection
2.6 Influencers
2.7 Ict Infrastructure Environment Complexity
3 Summary
3.1 Utilities Continue To Invest In Ict In Order To Gain A Competitive Advantage
4 Appendix
4.1 Definitions
4.2 Further Reading
4.3 Contact The Authors
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ICT Procurement Trends in Utilities - Enterprise ICT Investment Plans

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ICT Procurement Trends in Utilities - Enterprise ICT Investment Plans