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DEVintersection
                     Session AZ06

Reducing Business Risk in the Cloud
                   Michele Leroux Bustamante
                   michelebusta@solliance.net
Michele Leroux Bustamante
  Managing Partner
       Solliance (solliance.net)
  CEO and Cofounder
       Snapboard (snapboard.com)

  Microsoft Regional Director
  Microsoft MVP
  Author, Speaker
  Pluralsight courses on the way!
  Blog: michelebusta.com
  michelebusta@solliance.net
  @michelebusta




                                    © DEVintersection. All rights reserved.
                               2        http://www.DEVintersection.com
Adobe




                           Omniture                                          Dell




 IPO            X           IPO            EBIX            100+              Quest      X
                                                      F500       SMB
                                                      X     X    Start Ups
                                                          F100     X


ImageWare       Motiva    WebSideStory   ConfirmNet       Consulting         BiTKOO       ?       Snapboard
                                                            Years
  1992                                     2000            10+ yrs                                 2012


         COTS            $$$                  ASPs         $$$$$                       Cloud         $

            Classic VC                $$$$$                            Lean Startup / Bootstrap      $
The New Product Dream




What features
 should you
 lead with?     Go fast,   Monitor status,    Watch for
                maintain     traction        conversion
                quality…     numbers           rates
Most
New Products
    Fail
Lean Philosophy

   Test your idea early
   Learn about your customer segments
   Write as little code as possible
   Gather extensive feedback
   Listen
   Pivot as needed
   Repeat




                                           © DEVintersection. All rights reserved.
                                   6           http://www.DEVintersection.com
FAIL FASTER
LISTEN!
Customer + Problem = Solution


                                Don’t start here!



Alline Watkins
http://www.userdrivendev.com/
It has never been easier to
bootstrap a new product or
         business.
Early Feedback          MVP    Product Roadmap



•   Core Features
•   Arms length demos
•   No login
•   No polish

GOAL
• Validate product




                                     © DEVintersection. All rights reserved.
                          11             http://www.DEVintersection.com
Design Polls




               © DEVintersection. All rights reserved.
     12            http://www.DEVintersection.com
Vote Results




               © DEVintersection. All rights reserved.
     13            http://www.DEVintersection.com
Vote Demographics




                    © DEVintersection. All rights reserved.
        14              http://www.DEVintersection.com
© DEVintersection. All rights reserved.
15       http://www.DEVintersection.com
Creating a Poll
AB Testing




             © DEVintersection. All rights reserved.
    17           http://www.DEVintersection.com
Create an AB Test




                    19
Heat Maps




            © DEVintersection. All rights reserved.
    20          http://www.DEVintersection.com
Heat Maps




            © DEVintersection. All rights reserved.
    21          http://www.DEVintersection.com
Click Maps




             © DEVintersection. All rights reserved.
    22           http://www.DEVintersection.com
Setup Heat and Click Maps
Early Feedback                  MVP                       Product Roadmap



•   No login            • Core product features
•   No polish           • Continue validating
•   Core Features         product
•   Arms length demos
                        “If you aren’t embarrassed, you
GOAL                             waited too long”
• Validate product
                        GOAL
                        • Engage customers




                                                                © DEVintersection. All rights reserved.
                                      24                            http://www.DEVintersection.com
What is MVP?
Early Feedback                  MVP                        Product Roadmap



•   No login            • Core product features           • Feature rollout
•   No polish           • Continue validating             • Focus on $$$
•   Core Features         product
•   Arms length demos
                        “If you aren’t embarrassed, you
GOAL                             waited too long”
                                                          GOAL
• Validate product                                        • Building the business
                        GOAL                                economically
                        • Engage customers




                                                                   © DEVintersection. All rights reserved.
                                      26                               http://www.DEVintersection.com
How Does Azure Help?

Early Feedback                        MVP                Product Roadmap


•   Web sites for fast,         • Cost Containment      • IT operations
    easy, free                     • BizSpark               • VS deployment
    deployments                    • Free web sites         • Swap / rollback
•   Host many iterations           • Free email svcs    • Monitoring ease
•   Host different features     • Built-in features         • External tools
•   Do a/b testing                 • Ready MySQL DB         • Live counters
                                   • Mobile Services    • Advanced features
                                   • Social Login         baked in
                                • Easy Deployment           • Distributed cache
                                   • VS integration         • Queues
                                   • Swap or rollback       • Diagnostics
                                                        • Ability to scale out,
                                                          customer trust


                                                                © DEVintersection. All rights reserved.
                                         27                         http://www.DEVintersection.com
Azure Feature Tour
References

 Conference resources:
      http://michelebusta.com
 See my snapboards:
      Currently at the alpha site:
       http://snapboardalpha.cloudapp.net/michelebusta
      Will move these to snapboard.com/michelebusta when we go live on the
       main site (SOON watch my blog for announcement)
 Contact me:
      michelebusta@solliance.net
      @michelebusta




                                                              © DEVintersection. All rights reserved.
                                     29                           http://www.DEVintersection.com
Summary

 Customer feedback is critical
       Get out there early
       Talk to your customers
       Learn
 Iteration is critical
       Respond to feedback
       Try things
 Keep costs low
       The cloud is your friend
       Many SaaS and PaaS features to help you on your way




                                                              © DEVintersection. All rights reserved.
                                     30                           http://www.DEVintersection.com
Questions?
   Don’t forget to enter your evaluation
    of this session using EventBoard!


                            Thank you!

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Reducing Business Risk in the Cloud

  • 1. DEVintersection Session AZ06 Reducing Business Risk in the Cloud Michele Leroux Bustamante michelebusta@solliance.net
  • 2. Michele Leroux Bustamante Managing Partner Solliance (solliance.net) CEO and Cofounder Snapboard (snapboard.com) Microsoft Regional Director Microsoft MVP Author, Speaker Pluralsight courses on the way! Blog: michelebusta.com michelebusta@solliance.net @michelebusta © DEVintersection. All rights reserved. 2 http://www.DEVintersection.com
  • 3. Adobe Omniture Dell IPO X IPO EBIX 100+ Quest X F500 SMB X X Start Ups F100 X ImageWare Motiva WebSideStory ConfirmNet Consulting BiTKOO ? Snapboard Years 1992 2000 10+ yrs 2012 COTS $$$ ASPs $$$$$ Cloud $ Classic VC $$$$$ Lean Startup / Bootstrap $
  • 4. The New Product Dream What features should you lead with? Go fast, Monitor status, Watch for maintain traction conversion quality… numbers rates
  • 6. Lean Philosophy  Test your idea early  Learn about your customer segments  Write as little code as possible  Gather extensive feedback  Listen  Pivot as needed  Repeat © DEVintersection. All rights reserved. 6 http://www.DEVintersection.com
  • 9. Customer + Problem = Solution Don’t start here! Alline Watkins http://www.userdrivendev.com/
  • 10. It has never been easier to bootstrap a new product or business.
  • 11. Early Feedback MVP Product Roadmap • Core Features • Arms length demos • No login • No polish GOAL • Validate product © DEVintersection. All rights reserved. 11 http://www.DEVintersection.com
  • 12. Design Polls © DEVintersection. All rights reserved. 12 http://www.DEVintersection.com
  • 13. Vote Results © DEVintersection. All rights reserved. 13 http://www.DEVintersection.com
  • 14. Vote Demographics © DEVintersection. All rights reserved. 14 http://www.DEVintersection.com
  • 15. © DEVintersection. All rights reserved. 15 http://www.DEVintersection.com
  • 17. AB Testing © DEVintersection. All rights reserved. 17 http://www.DEVintersection.com
  • 18.
  • 19. Create an AB Test 19
  • 20. Heat Maps © DEVintersection. All rights reserved. 20 http://www.DEVintersection.com
  • 21. Heat Maps © DEVintersection. All rights reserved. 21 http://www.DEVintersection.com
  • 22. Click Maps © DEVintersection. All rights reserved. 22 http://www.DEVintersection.com
  • 23. Setup Heat and Click Maps
  • 24. Early Feedback MVP Product Roadmap • No login • Core product features • No polish • Continue validating • Core Features product • Arms length demos “If you aren’t embarrassed, you GOAL waited too long” • Validate product GOAL • Engage customers © DEVintersection. All rights reserved. 24 http://www.DEVintersection.com
  • 26. Early Feedback MVP Product Roadmap • No login • Core product features • Feature rollout • No polish • Continue validating • Focus on $$$ • Core Features product • Arms length demos “If you aren’t embarrassed, you GOAL waited too long” GOAL • Validate product • Building the business GOAL economically • Engage customers © DEVintersection. All rights reserved. 26 http://www.DEVintersection.com
  • 27. How Does Azure Help? Early Feedback MVP Product Roadmap • Web sites for fast, • Cost Containment • IT operations easy, free • BizSpark • VS deployment deployments • Free web sites • Swap / rollback • Host many iterations • Free email svcs • Monitoring ease • Host different features • Built-in features • External tools • Do a/b testing • Ready MySQL DB • Live counters • Mobile Services • Advanced features • Social Login baked in • Easy Deployment • Distributed cache • VS integration • Queues • Swap or rollback • Diagnostics • Ability to scale out, customer trust © DEVintersection. All rights reserved. 27 http://www.DEVintersection.com
  • 29. References  Conference resources:  http://michelebusta.com  See my snapboards:  Currently at the alpha site: http://snapboardalpha.cloudapp.net/michelebusta  Will move these to snapboard.com/michelebusta when we go live on the main site (SOON watch my blog for announcement)  Contact me:  michelebusta@solliance.net  @michelebusta © DEVintersection. All rights reserved. 29 http://www.DEVintersection.com
  • 30. Summary  Customer feedback is critical  Get out there early  Talk to your customers  Learn  Iteration is critical  Respond to feedback  Try things  Keep costs low  The cloud is your friend  Many SaaS and PaaS features to help you on your way © DEVintersection. All rights reserved. 30 http://www.DEVintersection.com
  • 31. Questions? Don’t forget to enter your evaluation of this session using EventBoard! Thank you!