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The Care & Feeding of the
WordPress Community
Me, You, & Us
Michelle Ames@michelleames
@wpcoffeetalk
WordCamp Niagara 2019
Who am I?
And why should you care what I say?
• I love WordPress
• I eat, breathe, sleep, dream about WordPress
(But I do also have a life outside of WordPress…kinda)
• I believe in open source
• I believe in the power of community
• I believe that I contribute to the community positively
• I believe in you and your ability to contribute to the community
• I’m your biggest fan
@michelleames
@wpcoffeetalk
Who am I not?
(And why you should still listen to me)
• I’m not a developer
• I’m not paid by WordPress or Automattic
• I don’t get paid to speak at WordCamps
• I don’t get perks for evangelizing WordPress
• I can’t necessarily fix your broken site
• I do work for free (sometimes)
• But I don’t work for free (usually)
@michelleames
@wpcoffeetalk
The Care and Feeding of ME
• Why me first?
• What can I do for me?
• How can I make sure I’m ok?
• What do I do when I’m not ok?
• How do I connect with the outside world?
• How do I ensure I have what I need to be:
• happy?
• healthy?
• fulfilled?
@michelleames
@wpcoffeetalk
Why Me first?
• Because self care is not selfish
• I deserve to be happy
• I deserve to be healthy
• I deserve to be fulfilled
• If I have nothing left in myself, then I have nothing to give to
anyone or anything
• Self-neglect can lead to interpersonal issues, work issues,
mental health issues, physical health issues…
@michelleames
@wpcoffeetalk
What can I do for me?
• Eat healthy food (and eat what I want sometimes, too, even if it isn’t
the healthiest)
• Eat at least 2 meals a day (preferably 3)
• Drink plenty of water
• Get up and move around
• Engage in things I enjoy
• Spend time with people I enjoy
• Learn things I want to learn
• Take time for myself (games, massage, mani/pedi, lunch out, GOOD
coffee, a day off, Netflix…)
@michelleames
@wpcoffeetalk
How can I make sure I’m ok?
And what do I do if I’m not?
• Journaling (Read it a day/week later. Does it sound like me? Has
my tone changed? Would I be worried about me if it was
someone else’s words?)
• Regular health checks
• Listen to others’ concerns about me
• Seek help if I need it
• Accept help when it’s offered
• Connect with others
• Follow instructions (health/mental health) from my doctor
@michelleames
@wpcoffeetalk
https://osmihelp.org/
How do I connect with others?
• In WordPress
• Virtually
• Social Media
• Slack
• Text
• Call
• In Person
• Meetups
• WordCamps
• Coffee
• Meals
• Outside WordPress
• Virtually
• Social Media
• Text
• Call
• In Person
• Family/Friends
• Classes
• Places of worship
• Meetups
• Coffee
• Meals
• Hobbies
About 70% of the global workforce works remotely at least once a week…and in IT it’s even higher. (CNBC)@michelleames
@wpcoffeetalk
The Care and Feeding of You
• Why you next?
• What can I do for you?
• How can I make sure you’re ok?
• What do I do when you’re not ok?
• How do I connect with you?
@michelleames
@wpcoffeetalk
Why you next?
•Because you matter
•to your family
•to your friends
•to your clients
•to the community
•to me
•to each other
@michelleames
@wpcoffeetalk
What can I do for you?
How can I make sure you’re OK?
• I can celebrate your accomplishments
• I can check in on you
• I can reach out to you
• I can read between the lines, and hear what you’re saying
around the words
• I can read your social media - are you posting as usual? as
often? like you?
@michelleames
@wpcoffeetalk
What can I do when you’re not OK?
• I can listen to you
• I can be there for you
• I can help shoulder your burden when possible
• I can get you help
@michelleames
@wpcoffeetalk
How can I connect with you?
There are SO MANY WAYS!
• I can have coffee with you
• I can Skype/Zoom/Hangout/Facetime with you
• I can mail you (yes real snail mail) a card/letter/note
• I can text you, message you, tweet you
• I can send you a singing telegram (these need to come back)
• I can play games with you (Words With Friends, anyone?)
• I can encourage you
• I can support your passions
@michelleames
@wpcoffeetalk
The Story of the 2-Hour Move
• Posted to Facebook “If anyone can help…”
• Gave a date, time, and location
• 16 people came: 13 of them were from the Rochester WordPress
Meetup
• Moved everything in 2 hours
• Helped unpack
• Brought me a microwave
• Picked up sheets and towels and a shower curtain
• Made the bed, hung the shower curtain
• Made me cry 
@michelleames
@wpcoffeetalk
This is Chris Flannagan
• Works for Modern Tribe
• Loves His Family
• Loves Hot Wings
• Not Self-Conscious AT ALL
We:
• Are Facebook Friends
• Occasionally Chat
• Play Words with Friends
• Have 35 Mutual Friends
And we’ve NEVER MET
This is Nick Adams
• He remembered me
• I had no recollection who he
was
BUT…
• We both live in Rochester
• We both love WordPress
• We have 74 mutual friends
• We both are churchgoers
• We both sing
• And now we are close friends
Supporting Each Other’s
Passions & Projects
The Story of WPCoffeeTalk
• Launched May 24 (Website & Twitter)
• 663 Followers
• 37 Episodes Released
• 72 Episodes Recorded
• 4 More Booked
• 2180 Plays on YouTube & Audio
• 2 Public Sponsors
• 1 Silent Sponsor
@michelleames
@wpcoffeetalk
The Care & Feeding of the Community
• Why is the community last?
• What can I do for the community and how do I
participate/connect?
• How can I make sure the community is ok?
• What do I do when the community is not ok?
• How do I ensure the community has what it needs to be
healthy?
@michelleames
@wpcoffeetalk
Why is the community last?
• Because ME and YOU are the COMMUNITY
• It’s made up of hundreds of thousands of MEs and YOUs
• We need to be OK first in order for the community to be OK
@michelleames
@wpcoffeetalk
What can I do for the Community?
• First - make sure I am ok
• Next - make sure you are ok
• Find ways to contribute that interest me
• Attend and participate in Meetups
• Attend and participate in WordCamps
• Speak at events
• Organize events
• Volunteer at events
• Participate in the forums
• Review themes and plugins
• Tweet, post, and share
• Be part of the conversation
@michelleames
@wpcoffeetalk
What can I do for the Community?
• Make Room For Others
• In Groups: PacMan
• At Meetups
• At WordCamps
• At Coworking
Your
Group
Room for
Others
@michelleames
@wpcoffeetalk
How can I make sure the Community
is ok?
• Read about it
• Follow the conversation
• Participate/attend
• Don’t believe everything I hear: seek out reputable sources
of information
• Make sure it’s accessible for all on the web and in person
@michelleames
@wpcoffeetalk
What can I do when the community
is not ok, and what can I do to ensure the
community has what it needs to be healthy?
• Participate/attend (because the COMMUNITY IS US)
• Support when I agree
• Support when I don’t agree
• Check in on myself
• Check in on you
• Help where and when I can
@michelleames
@wpcoffeetalk
@michelleames
@wpcoffeetalk
wpandup.org
Because all told, it really is Me, You
& Us
I’m Michelle Ames.
I’m happy to be part of the WordPress
Community with you.
Head of Customer Success for:
GiveWP.com, WPBusinessReviews.com, Impress.org
Author of A Good Firm Handshake (and other essential business tips)
Twitter: @michelleames & @WPCoffeeTalk
Website: WorksByMichelle.com
I’m a
resource!

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The Care and Feeding of the WordPress Community: Me, You, and Us

  • 1. The Care & Feeding of the WordPress Community Me, You, & Us Michelle Ames@michelleames @wpcoffeetalk WordCamp Niagara 2019
  • 2. Who am I? And why should you care what I say? • I love WordPress • I eat, breathe, sleep, dream about WordPress (But I do also have a life outside of WordPress…kinda) • I believe in open source • I believe in the power of community • I believe that I contribute to the community positively • I believe in you and your ability to contribute to the community • I’m your biggest fan @michelleames @wpcoffeetalk
  • 3. Who am I not? (And why you should still listen to me) • I’m not a developer • I’m not paid by WordPress or Automattic • I don’t get paid to speak at WordCamps • I don’t get perks for evangelizing WordPress • I can’t necessarily fix your broken site • I do work for free (sometimes) • But I don’t work for free (usually) @michelleames @wpcoffeetalk
  • 4. The Care and Feeding of ME • Why me first? • What can I do for me? • How can I make sure I’m ok? • What do I do when I’m not ok? • How do I connect with the outside world? • How do I ensure I have what I need to be: • happy? • healthy? • fulfilled? @michelleames @wpcoffeetalk
  • 5. Why Me first? • Because self care is not selfish • I deserve to be happy • I deserve to be healthy • I deserve to be fulfilled • If I have nothing left in myself, then I have nothing to give to anyone or anything • Self-neglect can lead to interpersonal issues, work issues, mental health issues, physical health issues… @michelleames @wpcoffeetalk
  • 6. What can I do for me? • Eat healthy food (and eat what I want sometimes, too, even if it isn’t the healthiest) • Eat at least 2 meals a day (preferably 3) • Drink plenty of water • Get up and move around • Engage in things I enjoy • Spend time with people I enjoy • Learn things I want to learn • Take time for myself (games, massage, mani/pedi, lunch out, GOOD coffee, a day off, Netflix…) @michelleames @wpcoffeetalk
  • 7. How can I make sure I’m ok? And what do I do if I’m not? • Journaling (Read it a day/week later. Does it sound like me? Has my tone changed? Would I be worried about me if it was someone else’s words?) • Regular health checks • Listen to others’ concerns about me • Seek help if I need it • Accept help when it’s offered • Connect with others • Follow instructions (health/mental health) from my doctor @michelleames @wpcoffeetalk https://osmihelp.org/
  • 8. How do I connect with others? • In WordPress • Virtually • Social Media • Slack • Text • Call • In Person • Meetups • WordCamps • Coffee • Meals • Outside WordPress • Virtually • Social Media • Text • Call • In Person • Family/Friends • Classes • Places of worship • Meetups • Coffee • Meals • Hobbies About 70% of the global workforce works remotely at least once a week…and in IT it’s even higher. (CNBC)@michelleames @wpcoffeetalk
  • 9. The Care and Feeding of You • Why you next? • What can I do for you? • How can I make sure you’re ok? • What do I do when you’re not ok? • How do I connect with you? @michelleames @wpcoffeetalk
  • 10. Why you next? •Because you matter •to your family •to your friends •to your clients •to the community •to me •to each other @michelleames @wpcoffeetalk
  • 11. What can I do for you? How can I make sure you’re OK? • I can celebrate your accomplishments • I can check in on you • I can reach out to you • I can read between the lines, and hear what you’re saying around the words • I can read your social media - are you posting as usual? as often? like you? @michelleames @wpcoffeetalk
  • 12. What can I do when you’re not OK? • I can listen to you • I can be there for you • I can help shoulder your burden when possible • I can get you help @michelleames @wpcoffeetalk
  • 13. How can I connect with you? There are SO MANY WAYS! • I can have coffee with you • I can Skype/Zoom/Hangout/Facetime with you • I can mail you (yes real snail mail) a card/letter/note • I can text you, message you, tweet you • I can send you a singing telegram (these need to come back) • I can play games with you (Words With Friends, anyone?) • I can encourage you • I can support your passions @michelleames @wpcoffeetalk
  • 14. The Story of the 2-Hour Move • Posted to Facebook “If anyone can help…” • Gave a date, time, and location • 16 people came: 13 of them were from the Rochester WordPress Meetup • Moved everything in 2 hours • Helped unpack • Brought me a microwave • Picked up sheets and towels and a shower curtain • Made the bed, hung the shower curtain • Made me cry  @michelleames @wpcoffeetalk
  • 15. This is Chris Flannagan • Works for Modern Tribe • Loves His Family • Loves Hot Wings • Not Self-Conscious AT ALL
  • 16. We: • Are Facebook Friends • Occasionally Chat • Play Words with Friends • Have 35 Mutual Friends And we’ve NEVER MET
  • 17. This is Nick Adams • He remembered me • I had no recollection who he was BUT… • We both live in Rochester • We both love WordPress • We have 74 mutual friends • We both are churchgoers • We both sing • And now we are close friends
  • 18. Supporting Each Other’s Passions & Projects The Story of WPCoffeeTalk • Launched May 24 (Website & Twitter) • 663 Followers • 37 Episodes Released • 72 Episodes Recorded • 4 More Booked • 2180 Plays on YouTube & Audio • 2 Public Sponsors • 1 Silent Sponsor @michelleames @wpcoffeetalk
  • 19. The Care & Feeding of the Community • Why is the community last? • What can I do for the community and how do I participate/connect? • How can I make sure the community is ok? • What do I do when the community is not ok? • How do I ensure the community has what it needs to be healthy? @michelleames @wpcoffeetalk
  • 20. Why is the community last? • Because ME and YOU are the COMMUNITY • It’s made up of hundreds of thousands of MEs and YOUs • We need to be OK first in order for the community to be OK @michelleames @wpcoffeetalk
  • 21. What can I do for the Community? • First - make sure I am ok • Next - make sure you are ok • Find ways to contribute that interest me • Attend and participate in Meetups • Attend and participate in WordCamps • Speak at events • Organize events • Volunteer at events • Participate in the forums • Review themes and plugins • Tweet, post, and share • Be part of the conversation @michelleames @wpcoffeetalk
  • 22. What can I do for the Community? • Make Room For Others • In Groups: PacMan • At Meetups • At WordCamps • At Coworking Your Group Room for Others @michelleames @wpcoffeetalk
  • 23. How can I make sure the Community is ok? • Read about it • Follow the conversation • Participate/attend • Don’t believe everything I hear: seek out reputable sources of information • Make sure it’s accessible for all on the web and in person @michelleames @wpcoffeetalk
  • 24. What can I do when the community is not ok, and what can I do to ensure the community has what it needs to be healthy? • Participate/attend (because the COMMUNITY IS US) • Support when I agree • Support when I don’t agree • Check in on myself • Check in on you • Help where and when I can @michelleames @wpcoffeetalk
  • 26. Because all told, it really is Me, You & Us
  • 27. I’m Michelle Ames. I’m happy to be part of the WordPress Community with you. Head of Customer Success for: GiveWP.com, WPBusinessReviews.com, Impress.org Author of A Good Firm Handshake (and other essential business tips) Twitter: @michelleames & @WPCoffeeTalk Website: WorksByMichelle.com I’m a resource!