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05
ISSUE




SEPTEMBER
2010




MicroSourcing launches
M����R����                                                                                                                      In this issue:
MicroRefer.com, the official referral portal of MicroSourcing, was officially launched last August                           How MicroRefer Works P.2
26-27, facilitated by the Sourcing and Marketing Team of the Manpower Acquisition Department.
                                                                                                                      MicroSourcing Opens MS Café P.3
MicroRefer.com is an effective recruitment tool to reach suitable candidates for MicroSourcing
                                                                                                            MicroSourcing Starts Monthly Celebration P.4
clients. In fact, more than 52 percent of the company’s successful candidates come from

employee referrals.
                                                                                                                      Energy Conservation Program      .
Manpower Acquisition Specialists Mikhail Hauptman and Mafel Silva, together with Recruitment                       MMP Employees Head to Sweden P.5
Specialist Ellaine Cruz, facilitated the orientation program to all employees. To be a recruiter, an
                                                                                                                       Perfect Attendance Awardees     .
employee must register at microrefer.com and start adding and inviting contacts. He/She will be
                                                                                                                                    Creative Shots P.6-7
able to view the list of referrals submitted and total referral incentives earned.

“MicroRefer aims to bring in people that no other source of application, if partially, can supply:
                                                                                                                    Take Charge. Be your own Boss. P.8

the quality understood by our employees as needed by the business. We are best aware of what                      How to Achieve Work-Life Balance P.9
we require from each one of us better than a five-liner from our advertisements. We are also                      Dealing with Excessive Tardiness P.10
aware of what kind of people we want to work with, and referring can help us achieve these. This
                                                                                                              What you should Know about Dengue P.11
is going to be a fantastic initiative as we also get to pay our affiliates for using the tool. You refer,
                                                                                                                                       Editor’s Note   .
we pay you; we get a much larger, fun, and profitable environment,” said Mr. Hauptman. He

added that the department is planning to organize a recruitment party wherein employees can                            Comments/Suggestions Wall P.12
bring in their friends and let them know how MicroSourcing values and recognizes hard work

and dedication of its employees.
MicroSourcing Newsletter - September Issue 2010




                       How
                                                                                               Works
                       Be a recruiter now! Here are two ways to gain access to MicroRefer:


                       Go to www.MicroRefer.com.

                       For employees who already have an existing MicroRefer account, log in at the Sign In tab.

                       For employees who want to create a new MicroRefer account, click the Join Us tab, then click Register.



                       Step 1: Register
                                                            Create your account by logging in as a new user and providing the needed
                                                            information to get you started. Registered users can immediately log in using
                                                            their existing account information.


                       Step 2: Build your referral pool
                                                            Go to the Contacts List Page and fill this list with names and contact
                                                            information of friends and relatives who may be interested and may qualify for
                                                            any of the job vacancies listed on the homepage.


                       Step 3: Invite your referrals to apply
                                                            Once your referrals have been included in your Contact List, you may send an
                                                            email invite to your referrals, encouraging them to apply, using one of the
                                                            email templates provided in the 'Invite Referrals' link.


                       Step 4: Be Rewarded
                                                            Once your referrals have confirmed, you will be notified and your referrals will
                                                            automatically be tagged under you. In the event that they've been successfully
                                                            hired, you get the referral incentive that comes with the position.




Steps to earning extra
money, the easy way!

   RAISE your profits
through MicroRefer.com
 R - egister at MicroRefer.com
 A - dd Contacts
 I - nvite Contacts
 S - ubmit Claim Form to
    Manpower Acquisition Dept.
 E - njoy your Cash!




                                                                                                                                                               2
MicroSourcing Newsletter - September Issue 2010




MicroSourcing
Opens MS Café
To celebrate the official opening of MS Café, MicroSourcing held a Free
Food Friday last August 20. Breakfast, lunch, and snacks were served all
day to employees and staff, who also enjoyed free beer and drinks at 6pm.
This 100-seater restaurant is one of the main recreation areas where we
have in-house catering service providing food and drinks. MS Café is also
the venue for many of our team-building activities.
It boasts of a very nice view of Eastwood City, especially at night when
people take in the entertaining lights and sounds as they chill out in the
spacious recreation area in front of the Eastwood Mall.




                                                                                                                               3
MicroSourcing Newsletter - September Issue 2010




MicroSourcing
Starts Monthly Celebration,
Energy Conservation Programs
The management and employees of MicroSourcing got together and enjoyed great food and
company at the MS Café last September 3 for the launching of the Monthly Celebration program.
This was in line with the company’s employee enhancement efforts. The Energy Conservation
program was also launched during the event.
The Monthly Celebration program is the replacement of the complimentary beverages provided
by the company to employees. According to Human Capital Strategy and Delivery Group
(HCSDG) Manager Rami Rosima Jr., “by redirecting our resources from our monthly beverage
funds, we will be able to provide the opportunity to celebrate milestones, get together, and enjoy
each other’s company.”
Meanwhile, MicroSourcing encouraged the employees to help conserve energy by following
simple guidelines such as turning off your PC including the monitor before you log out and
disposing of garbage properly.




                                                                                                                                                       4
MicroSourcing Newsletter - September Issue 2010




MMP Employees
Head to Sweden
Last month, MMP’s Valiant Dudan, Emelyn Tañan, Mitchelle Pascual,
Monica Rea Cornejo, and Louie Malafo went to Sweden where their
client is based to learn the technologies used in the project and be
able to apply those when they get back in November.
According to Maricris Escalona, Manila General Manager of the
project, this initiative will also enable them to establish a good
working relationship with their teams and counterparts in Sweden.
“We are planning to have more people to go to Sweden. Hopefully
every four months, we could send someone there to learn new
technologies or be part of the transition for a new team, just like what
our five employees will be doing there,” Ms. Escalona said.
The said employees were chosen to go to Sweden based on their
readiness to take new responsibilities and willingness to learn new
skills. Their work performance in their previous teams was also taken
into consideration.
Mitchelle Pascual was overwhelmed to be chosen for this endeavor,
especially since he is one of the newest guys in the project. “I'm
excited because it will be my first time to travel abroad and at the
same time, quite sad because I'll definitely miss my family as well as
some important events, but I know it's worth the sacrifice and effort. I
am looking forward to meeting the developers there and I want to
show what we can do in terms of web development.” Similarly, Valiant
Dudan feels happy and flattered to be included in this batch. “I expect
to gain more knowledge from the developers there. This experience
will surely be fun!”




     Perfect Attendance                                                    July


     Awardees
                                                                           RG Arellano           Andrea Delos Santos    Karla Secretario
                                                                           Lorna Calingacion     Gerard Maynigo         Penirose Vilorente
                                                                           Leslee Carreon        Judee Oquendo
                                                                           Arlene Crisostomo     Errol Rufo



     MMP recognizes the employees who always come                          August
     on time and have perfect attendance every month.                      RG Arellano             Regina Digolto      Gerard Maynigo        Precious Silva
     Congratulations and continue to set a good                            Lerry Bondoc            Fenie Dupo          Myra Nibungco         Rommel Taytay
     example to your colleagues!                                           Lorna Calingacion       Madelin Geromo      Ryan Resco            Allan Villar
                                                                           Andrea Delos Santos     Alton Lacson        Karla Secretario      Penirose Vilorente




                                                                                                                                                                      5
MicroSourcing Newsletter - September Issue 2010    MicroSourcing Newsletter - September Issue 2010




                                               Erick Elayda
                                               CSG
                                               I started photography around January of
                                               last year, when I bought my first camera - a
                                               Canon PowerShot S3 IS. I'm not really into
                                               taking posed shots; I like taking candid,
                                               spontaneous images of people.
                                               Macro photography also got my interest. It
                                               feels like you're peeking into a tiny,
                                               unknown world.




                                               Jeffrey De Leon
                                               EV
                                               I am always captivated by the beauty of
                                               nature. The best part of taking pictures is
                                               when I am anticipating the perfect moment
It is evident that photography is one of the   to capture the perfect shot.
common interests of many MicroSourcing
employees, and we dedicate this section to
all the shutterbugs in the company.
If you enjoy taking pictures of all things
beautiful, show us what you've got and share
what your keen eye can see. Just send your
creative photos to pr@microsourcing.com.




                                               Lester Canapi
                                               EV
                                               The best part of taking pictures is to be able to
                                               show how beautiful an animal or a place is...
                                               and it's very fulfilling.
MicroSourcing Newsletter - September Issue 2010




Take Charge.
Be Your Own Boss.
By Ronald Escanlar




                            “          It matters not how strait the gate, how charged with punishments
                                       the scroll, I am the master of my fate: I am the captain of my soul.

                                                                                                       Invictus by William Ernest Henley

                                                                                                                                                  “
The alarm clock rings. Seven in the morning. The twisting sunlight sifts through the          Way back in 1994, James Heskett led his colleagues at the Harvard Business School
curtains onto your face. Time to wake up.                                                     in publishing their landmark paper, Putting the Service-Profit Chain to Work. The
You go through your routine morning tasks: prepare coffee, prepare breakfast, take a          classic paper revolutionized how employers saw their employees with this chain:
shower, eat breakfast, drink coffee.                                                          Employee Satisfaction drives Employee Retention drives Employee Productivity
Seven thirty. You need to be at the office by eight. You need to punch in by eight, then      drives Service Value drives Customer Satisfaction drives Customer Loyalty drives
punch out by five. Day in, day out. Week in, week out. Perfunctory. Routine. Boring.          Profitability and Growth.
Some of us have routine lives that change us into automatons. Consciously or                  Own your job. Remember this handy acronym: B.Y.O.B. Be Your Own Boss. You don’t
unconsciously, we lead these lives and rely on our weekends to give us respite.               need to establish your own company and have your own set of bored employees. As
Management experts all agree that bored employees become unproductive employees.              Henley wrote, “I am the master of my fate, I am the captain of my soul.”
Want to perk up your day? I can send balloons your way, or a troupe of clowns, or a           Regard yourself as a subcontractor of services, someone who provides essential
marching band to make some noise.                                                             service to a client. Would you want your integrity tarnished because of subpar work?
The cheapest way, though, comes in the form of an alternative mindset, of twisting your       Would you want to be considered unprofessional because of an apparent lack of
view of work. This is really, really simple, and it all revolves around a sentence of three   motivation to meet deadlines?
words.                                                                                        Remember how everyone says respect is earned? Do it that way - earn respect by
I might as well say, Love your job. That would be no different, however, from the advice      owning your job, by being your own boss, by treating your colleagues and your
spewed by traditional, hole-in-the-wall, fence-sitting management experts.                    supervisor the same way that you would treat your customers if you were to have your
This is actually a twist of what Karl Marx of the Communist Manifesto would say:              own restaurant. Make sure that orders are taken. Make sure that the kitchen works on
Own your job.                                                                                 the orders promptly and quickly. Make sure that the orders are immediately brought to
As simple as that. Own your job.                                                              customers as soon as they leave the kitchen. Make sure that your customers are
Don’t look at yourself as an employee waiting for wages every 15th and 30th of the            happy.
month. Don’t look at yourself as an employee waiting for orders from your boss. Don’t         And that’s the same way with the office: make sure that your customers are happy.
look at yourself as an employee waiting for the company to do something for your              Look at your colleagues and supervisors as customers.
boredom.                                                                                      If we were to always think like this, as entrepreneurs of service, not only will it be good
Let’s take what John F. Kennedy said about the government and twist it accordingly:           for the company, but it will also benefit us all. How come?
Ask not what your company can do for you; ask what you can do for your company.               We no longer become bored with our jobs. We see ourselves as a microcosm of the
Being an active employee means more than being an active participant in                       company to which we belong. And if we see ourselves as subcontractors of services
company-sponsored events. Being an active employee means more than rendering                  instead of just being employees, we will all benefit from a company composed of
overtime work when asked by a supervisor. Being an active employee means more                 entrepreneurs all working to improve their own and each other’s lives.
than coming and leaving work on time, all the time.




                 Ronald Escanlar is a Documentation Writer
                 from Creative Services Group (CSG) and
                 Business Development Department.

                                                                                                                                                                                        8
MicroSourcing Newsletter - September Issue 2010




How to Achieve
Work-Life Balance
By Geoanna Corneby

Once upon a time, there was a man who lived behind his desk. He takes his meals in                  Slow down.
front of his first-class computer and piled up reports. He doesn’t have time to go to his           Don’t stretch yourself physically or emotionally. You are not a superhero that can take
son’s soccer game or his daughter’s piano recital. His marriage is on the rocks. Work               on everything all at once. Live your life one day at a time. Plan accordingly but be
is what he does best and this is all he plans to do. One day, at 10:00 PM on a Sunday               careful not to live in your future plans. Put your mind to whatever you’re doing - don’t
night, he falls out of his chair and dies of a heart attack. The great irony in this little story   fret about work when you’re at home, or the other way around. Stop worrying because
is - while we work to live, there’s a possibility that we lose our lives in the process.            it won’t do you any good. Breathe.
There’s a very slight chance that you see yourself in this man’s shoes. Then again, it
pays to double check, are you a workaholic? Do you work more than 40 hours a week?                  Allot time for yourself.
Do you bring work at home? Do you accomplish somebody else’s tasks because                          Personal time is for you and just you. Spend this time to unwind, whichever way you
you’re afraid those might not get done? Do you sometimes feel stressed and on the                   like. You can even turn off your mobile phone. We all deserve some “alone” time, so say
verge of a breakdown?                                                                               no to people who call in to steal this sacred time from you.
Work-life balance is misunderstood to be a theory of career coaches or therapists; but
in fact, it is a simple concept that can help any employed person, and at the same time,            Have fun and enjoy.
boost a company’s overall productivity. Here are some tips to achieve work-life                     What is your version of fun? Go out with your friends, play online games, spend a
balance:                                                                                            weekend out of town. Every once in a while, run wild and have fun! Enjoy life now and
                                                                                                    don’t postpone happiness for the future.
Know your priorities.                                                                               Get help. Hire a babysitter, send out your laundry, hire             a housekeeper. Your
It would help to make a list of the things that you consider important. Think and reflect           responsibilities are important, but balance your time to include activities for relaxation
about this when you’re not at work. Use this list to focus your activities and to manage            and a bit of leisure.
your schedule. It would be sensible to make time for the things that matter to you, so
do not hesitate to drop everything else. Balance your time between the items in your                Get a life at work.
priority list and act upon them one at a time.                                                      Make friends and build relationships at work. While you concern yourself with the
                                                                                                    demands of your job, it will help to have a support group in the office, like a closed circle
Stick to your schedule.                                                                             that you can talk to, laugh with, rant to, and get crazy with. Remember, work does not
Now that you have your priorities intact, it will be easier to manage your time and your            have to be the enemy of life. MicroSourcing holds up an environment where everyone
schedule. Equally important with this is actually sticking to it. Work efficiently during           is treated like family and expression of self is encouraged. It’s okay to enjoy while
your assigned hours and leave on time. Show up when you say you will and honour                     getting things done.
your commitments. After all, creating a schedule patterned after your priority list is
useless if you have no intention of living up to it.




                  Geoanna Corneby is an Associate from
                  the Business Development Department.

                                                                                                                                                                                                9
MicroSourcing Newsletter - September Issue 2010




Dealing with
Excessive Tardiness
Punctuality says a lot about an employee, and so is excessive tardiness.


It is really frustrating for the management to know that there are employees who are      Of course, there are situations that are beyond your control, and you can be late no
late several times a week. You might say that it’s not a big deal if you are just a few   matter how early you leave the house and even if you take a different route to avoid
minutes late, as long as you perform well at work. However, this is a major concern       getting stuck in heavy traffic. How in the world will you know about the road
for the company since you get paid to come on time. In a business that relies heavily     construction, or that the jeepney or shuttle that you’re in will be apprehended by a
on deliverables, every minute or hour wasted will have an effect to the employee’s        traffic enforcer?
overall productivity and eventually to the entire company.
                                                                                          Do something about it.
Part of your job is to come on time.                                                      Keep in mind that when tardiness becomes habitual, something’s not quite right. It
To give you an idea on how much time is wasted due to tardiness, here are some            can be lack of motivation from your supervisor, work satisfaction (or lack thereof) or
figures from Yjez Batulan, Labor Relations and Attendance Processing Officer: In          even your overall lifestyle.
about 130 employees, more than half were late within a period of 36 working days.
Add the minutes supposedly spent in doing tasks and the result is almost two hours          ● If it takes an average of one hour for you to reach the office, why not allot some
(average) per day.                                                                             time for anything that may make your travel time longer than that? Similarly, if
                                                                                               you know that the route includes a heavy traffic-prone area, setting the alarm
Tardiness is defined as “failure to report for work at the start of the prescribed work        clock 20-30 minutes earlier than your usual wake up time will not hurt.
schedule. Each occurrence of tardiness, regardless of the number of minutes, will be
considered as an infraction.” Company policy dictates that “employees are required          ● Do not constantly blame the heavy traffic - there is nothing you can do that will
to report for work regularly and to be ready to perform their assigned duties at the           significantly change the way EDSA looks during rush hour.
beginning of their work shift. Excessive tardiness and absences may result in
disciplinary action, up to termination of employment.”                                      ● Combat the occasional dilemma of getting up early.
It can’t be stressed enough. Punctuality is important to MicroSourcing and it is your
responsibility to log in on or before the time you are scheduled to begin your work.        ● If you think there’s no way you can keep occurrences of tardiness to a minimum,
                                                                                               inform your supervisor about your situation.
Why are you late?
When you browse through different websites about employees’ reasons for not               Excessive tardiness is a serious issue and if not dealt with immediately, not only do
coming to work on time, you cannot help but roll your eyes on their innate creativity     you put your job in dangerous waters, it will be inked permanently in your
when it comes to the excuses that they come up with. Fortunately at MicroSourcing,        employment record, and your colleagues will have a negative perception of you. If it’s
our Attendance Processing Officers do not have to contend with silly,                     your habit to log out on the dot, make sure to always log in on time. Put a little more
out-of-this-world excuses. Traffic, heavy rain or flood, and mild medical condition are   appreciation to your work and be very thankful that with the present economy that’s
the common reasons cited by employees for being late.                                     struggling to stay afloat, you have a decent job to attend to.




                                                                                                                                                                              10
MicroSourcing Newsletter - September Issue 2010




              WHAT YOU
             SHOULD
             KNOW ABOU
                       T
             DENGUE                                                                          Be aware of these warning signs:
                                                                                             high fever, severe headache, persistent vomiting, pain behind the eyes, rash, and severe
                                                                                             joint and muscle pain. If high fever and other symptoms are present, bring the patient to the
                                                                                             hospital immediately.
                                                                                             For dengue victims, frequent fluid intake (oral rehydration solution or Oresol, water, etc.) is
                                                                                             essential to prevent dehydration. In the absence of Oresol, remember the 181 formula:


Early September, it was reported that more than 100 pupils died due to dengue
and about 12,000 were affected. Most of the victims are children 12 years old            1      liter of water +
                                                                                                                       8    teaspoons of sugar +
                                                                                                                                                              1    teaspoon of salt

and below because their immune system is more vulnerable, but this does not                  The dengue patient must drink this solution every one to two hours.

mean that adults should be complacent.
To avoid the onslaught of dengue-carrying mosquitoes, many people resort to                  Prevention is the key.
using different kinds of tools, one of which is the mosquito net which is advisable          We all know that mosquitoes breed in clean, stagnant water. When it comes to dengue

for home treatment. Another one is the katol, a coil incense that can repel                  prevention, cover all water containers, clean the gutters, discard old tires, and dispose of

mosquitoes. However, frequent use might trigger different respiratory ailments.              empty bottles properly.

There’s also fogging which is usually initiated in small areas. The problem is, it
does not eradicate mosquitoes - it just drives them away from the area. For                  These tips are so mundane that we tend to ignore them, but if we are concerned about the

fogging to be effective, it must be done in entire barangays and areas with                  health and safety of our family, every little thing that can prevent dengue from affecting our

dengue outbreak.                                                                             lives must be done.




Editor's Note
By Karen Cayamanda
Two of the major company events this quarter call for support and cooperation of the           Also, you will be glad to know that MicroSourcing employees can get discounts on
employees. The first one was the launch of MicroRefer, MicroSourcing’s official                certain establishments within Eastwood City, thanks to the efforts of Employee
referral portal. Just tell your friends to apply and when they get hired, you’ll get cash!     Relations Officer Mia Espinosa.
You can earn extra money by helping your friends and company. It’s a win-win                   We hope that this newsletter will keep you informed of the latest happenings in the
situation.                                                                                     company. Let this serve as a tool for you to have a better understanding of the
Another great thing that happened was the official opening of MS Café, the                     company’s goals and continue to be an asset of MicroSourcing. As usual, you can
company’s 100-seater restaurant that has 24-hour catering service and boasts of a              send your comments or suggestions to pr@microsourcing.com. We are always
great view of Eastwood City. In relation to this, the HCSDG launched some initiatives          looking for newsletter contributors so if you love to write feature articles or if you are
that promote employee engagement such as the monthly celebration in which                      a photography enthusiast, please send me an email. Thank you so much!
employees from different projects and departments get together once a month at MS
Café to enjoy great food and company.




                                                                                                                                                                                         11
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MicroSourcing - September 2010

  • 1. 05 ISSUE SEPTEMBER 2010 MicroSourcing launches M����R���� In this issue: MicroRefer.com, the official referral portal of MicroSourcing, was officially launched last August How MicroRefer Works P.2 26-27, facilitated by the Sourcing and Marketing Team of the Manpower Acquisition Department. MicroSourcing Opens MS Café P.3 MicroRefer.com is an effective recruitment tool to reach suitable candidates for MicroSourcing MicroSourcing Starts Monthly Celebration P.4 clients. In fact, more than 52 percent of the company’s successful candidates come from employee referrals. Energy Conservation Program . Manpower Acquisition Specialists Mikhail Hauptman and Mafel Silva, together with Recruitment MMP Employees Head to Sweden P.5 Specialist Ellaine Cruz, facilitated the orientation program to all employees. To be a recruiter, an Perfect Attendance Awardees . employee must register at microrefer.com and start adding and inviting contacts. He/She will be Creative Shots P.6-7 able to view the list of referrals submitted and total referral incentives earned. “MicroRefer aims to bring in people that no other source of application, if partially, can supply: Take Charge. Be your own Boss. P.8 the quality understood by our employees as needed by the business. We are best aware of what How to Achieve Work-Life Balance P.9 we require from each one of us better than a five-liner from our advertisements. We are also Dealing with Excessive Tardiness P.10 aware of what kind of people we want to work with, and referring can help us achieve these. This What you should Know about Dengue P.11 is going to be a fantastic initiative as we also get to pay our affiliates for using the tool. You refer, Editor’s Note . we pay you; we get a much larger, fun, and profitable environment,” said Mr. Hauptman. He added that the department is planning to organize a recruitment party wherein employees can Comments/Suggestions Wall P.12 bring in their friends and let them know how MicroSourcing values and recognizes hard work and dedication of its employees.
  • 2. MicroSourcing Newsletter - September Issue 2010 How Works Be a recruiter now! Here are two ways to gain access to MicroRefer: Go to www.MicroRefer.com. For employees who already have an existing MicroRefer account, log in at the Sign In tab. For employees who want to create a new MicroRefer account, click the Join Us tab, then click Register. Step 1: Register Create your account by logging in as a new user and providing the needed information to get you started. Registered users can immediately log in using their existing account information. Step 2: Build your referral pool Go to the Contacts List Page and fill this list with names and contact information of friends and relatives who may be interested and may qualify for any of the job vacancies listed on the homepage. Step 3: Invite your referrals to apply Once your referrals have been included in your Contact List, you may send an email invite to your referrals, encouraging them to apply, using one of the email templates provided in the 'Invite Referrals' link. Step 4: Be Rewarded Once your referrals have confirmed, you will be notified and your referrals will automatically be tagged under you. In the event that they've been successfully hired, you get the referral incentive that comes with the position. Steps to earning extra money, the easy way! RAISE your profits through MicroRefer.com R - egister at MicroRefer.com A - dd Contacts I - nvite Contacts S - ubmit Claim Form to Manpower Acquisition Dept. E - njoy your Cash! 2
  • 3. MicroSourcing Newsletter - September Issue 2010 MicroSourcing Opens MS Café To celebrate the official opening of MS Café, MicroSourcing held a Free Food Friday last August 20. Breakfast, lunch, and snacks were served all day to employees and staff, who also enjoyed free beer and drinks at 6pm. This 100-seater restaurant is one of the main recreation areas where we have in-house catering service providing food and drinks. MS Café is also the venue for many of our team-building activities. It boasts of a very nice view of Eastwood City, especially at night when people take in the entertaining lights and sounds as they chill out in the spacious recreation area in front of the Eastwood Mall. 3
  • 4. MicroSourcing Newsletter - September Issue 2010 MicroSourcing Starts Monthly Celebration, Energy Conservation Programs The management and employees of MicroSourcing got together and enjoyed great food and company at the MS Café last September 3 for the launching of the Monthly Celebration program. This was in line with the company’s employee enhancement efforts. The Energy Conservation program was also launched during the event. The Monthly Celebration program is the replacement of the complimentary beverages provided by the company to employees. According to Human Capital Strategy and Delivery Group (HCSDG) Manager Rami Rosima Jr., “by redirecting our resources from our monthly beverage funds, we will be able to provide the opportunity to celebrate milestones, get together, and enjoy each other’s company.” Meanwhile, MicroSourcing encouraged the employees to help conserve energy by following simple guidelines such as turning off your PC including the monitor before you log out and disposing of garbage properly. 4
  • 5. MicroSourcing Newsletter - September Issue 2010 MMP Employees Head to Sweden Last month, MMP’s Valiant Dudan, Emelyn Tañan, Mitchelle Pascual, Monica Rea Cornejo, and Louie Malafo went to Sweden where their client is based to learn the technologies used in the project and be able to apply those when they get back in November. According to Maricris Escalona, Manila General Manager of the project, this initiative will also enable them to establish a good working relationship with their teams and counterparts in Sweden. “We are planning to have more people to go to Sweden. Hopefully every four months, we could send someone there to learn new technologies or be part of the transition for a new team, just like what our five employees will be doing there,” Ms. Escalona said. The said employees were chosen to go to Sweden based on their readiness to take new responsibilities and willingness to learn new skills. Their work performance in their previous teams was also taken into consideration. Mitchelle Pascual was overwhelmed to be chosen for this endeavor, especially since he is one of the newest guys in the project. “I'm excited because it will be my first time to travel abroad and at the same time, quite sad because I'll definitely miss my family as well as some important events, but I know it's worth the sacrifice and effort. I am looking forward to meeting the developers there and I want to show what we can do in terms of web development.” Similarly, Valiant Dudan feels happy and flattered to be included in this batch. “I expect to gain more knowledge from the developers there. This experience will surely be fun!” Perfect Attendance July Awardees RG Arellano Andrea Delos Santos Karla Secretario Lorna Calingacion Gerard Maynigo Penirose Vilorente Leslee Carreon Judee Oquendo Arlene Crisostomo Errol Rufo MMP recognizes the employees who always come August on time and have perfect attendance every month. RG Arellano Regina Digolto Gerard Maynigo Precious Silva Congratulations and continue to set a good Lerry Bondoc Fenie Dupo Myra Nibungco Rommel Taytay example to your colleagues! Lorna Calingacion Madelin Geromo Ryan Resco Allan Villar Andrea Delos Santos Alton Lacson Karla Secretario Penirose Vilorente 5
  • 6. MicroSourcing Newsletter - September Issue 2010 MicroSourcing Newsletter - September Issue 2010 Erick Elayda CSG I started photography around January of last year, when I bought my first camera - a Canon PowerShot S3 IS. I'm not really into taking posed shots; I like taking candid, spontaneous images of people. Macro photography also got my interest. It feels like you're peeking into a tiny, unknown world. Jeffrey De Leon EV I am always captivated by the beauty of nature. The best part of taking pictures is when I am anticipating the perfect moment It is evident that photography is one of the to capture the perfect shot. common interests of many MicroSourcing employees, and we dedicate this section to all the shutterbugs in the company. If you enjoy taking pictures of all things beautiful, show us what you've got and share what your keen eye can see. Just send your creative photos to pr@microsourcing.com. Lester Canapi EV The best part of taking pictures is to be able to show how beautiful an animal or a place is... and it's very fulfilling.
  • 7. MicroSourcing Newsletter - September Issue 2010 Take Charge. Be Your Own Boss. By Ronald Escanlar “ It matters not how strait the gate, how charged with punishments the scroll, I am the master of my fate: I am the captain of my soul. Invictus by William Ernest Henley “ The alarm clock rings. Seven in the morning. The twisting sunlight sifts through the Way back in 1994, James Heskett led his colleagues at the Harvard Business School curtains onto your face. Time to wake up. in publishing their landmark paper, Putting the Service-Profit Chain to Work. The You go through your routine morning tasks: prepare coffee, prepare breakfast, take a classic paper revolutionized how employers saw their employees with this chain: shower, eat breakfast, drink coffee. Employee Satisfaction drives Employee Retention drives Employee Productivity Seven thirty. You need to be at the office by eight. You need to punch in by eight, then drives Service Value drives Customer Satisfaction drives Customer Loyalty drives punch out by five. Day in, day out. Week in, week out. Perfunctory. Routine. Boring. Profitability and Growth. Some of us have routine lives that change us into automatons. Consciously or Own your job. Remember this handy acronym: B.Y.O.B. Be Your Own Boss. You don’t unconsciously, we lead these lives and rely on our weekends to give us respite. need to establish your own company and have your own set of bored employees. As Management experts all agree that bored employees become unproductive employees. Henley wrote, “I am the master of my fate, I am the captain of my soul.” Want to perk up your day? I can send balloons your way, or a troupe of clowns, or a Regard yourself as a subcontractor of services, someone who provides essential marching band to make some noise. service to a client. Would you want your integrity tarnished because of subpar work? The cheapest way, though, comes in the form of an alternative mindset, of twisting your Would you want to be considered unprofessional because of an apparent lack of view of work. This is really, really simple, and it all revolves around a sentence of three motivation to meet deadlines? words. Remember how everyone says respect is earned? Do it that way - earn respect by I might as well say, Love your job. That would be no different, however, from the advice owning your job, by being your own boss, by treating your colleagues and your spewed by traditional, hole-in-the-wall, fence-sitting management experts. supervisor the same way that you would treat your customers if you were to have your This is actually a twist of what Karl Marx of the Communist Manifesto would say: own restaurant. Make sure that orders are taken. Make sure that the kitchen works on Own your job. the orders promptly and quickly. Make sure that the orders are immediately brought to As simple as that. Own your job. customers as soon as they leave the kitchen. Make sure that your customers are Don’t look at yourself as an employee waiting for wages every 15th and 30th of the happy. month. Don’t look at yourself as an employee waiting for orders from your boss. Don’t And that’s the same way with the office: make sure that your customers are happy. look at yourself as an employee waiting for the company to do something for your Look at your colleagues and supervisors as customers. boredom. If we were to always think like this, as entrepreneurs of service, not only will it be good Let’s take what John F. Kennedy said about the government and twist it accordingly: for the company, but it will also benefit us all. How come? Ask not what your company can do for you; ask what you can do for your company. We no longer become bored with our jobs. We see ourselves as a microcosm of the Being an active employee means more than being an active participant in company to which we belong. And if we see ourselves as subcontractors of services company-sponsored events. Being an active employee means more than rendering instead of just being employees, we will all benefit from a company composed of overtime work when asked by a supervisor. Being an active employee means more entrepreneurs all working to improve their own and each other’s lives. than coming and leaving work on time, all the time. Ronald Escanlar is a Documentation Writer from Creative Services Group (CSG) and Business Development Department. 8
  • 8. MicroSourcing Newsletter - September Issue 2010 How to Achieve Work-Life Balance By Geoanna Corneby Once upon a time, there was a man who lived behind his desk. He takes his meals in Slow down. front of his first-class computer and piled up reports. He doesn’t have time to go to his Don’t stretch yourself physically or emotionally. You are not a superhero that can take son’s soccer game or his daughter’s piano recital. His marriage is on the rocks. Work on everything all at once. Live your life one day at a time. Plan accordingly but be is what he does best and this is all he plans to do. One day, at 10:00 PM on a Sunday careful not to live in your future plans. Put your mind to whatever you’re doing - don’t night, he falls out of his chair and dies of a heart attack. The great irony in this little story fret about work when you’re at home, or the other way around. Stop worrying because is - while we work to live, there’s a possibility that we lose our lives in the process. it won’t do you any good. Breathe. There’s a very slight chance that you see yourself in this man’s shoes. Then again, it pays to double check, are you a workaholic? Do you work more than 40 hours a week? Allot time for yourself. Do you bring work at home? Do you accomplish somebody else’s tasks because Personal time is for you and just you. Spend this time to unwind, whichever way you you’re afraid those might not get done? Do you sometimes feel stressed and on the like. You can even turn off your mobile phone. We all deserve some “alone” time, so say verge of a breakdown? no to people who call in to steal this sacred time from you. Work-life balance is misunderstood to be a theory of career coaches or therapists; but in fact, it is a simple concept that can help any employed person, and at the same time, Have fun and enjoy. boost a company’s overall productivity. Here are some tips to achieve work-life What is your version of fun? Go out with your friends, play online games, spend a balance: weekend out of town. Every once in a while, run wild and have fun! Enjoy life now and don’t postpone happiness for the future. Know your priorities. Get help. Hire a babysitter, send out your laundry, hire a housekeeper. Your It would help to make a list of the things that you consider important. Think and reflect responsibilities are important, but balance your time to include activities for relaxation about this when you’re not at work. Use this list to focus your activities and to manage and a bit of leisure. your schedule. It would be sensible to make time for the things that matter to you, so do not hesitate to drop everything else. Balance your time between the items in your Get a life at work. priority list and act upon them one at a time. Make friends and build relationships at work. While you concern yourself with the demands of your job, it will help to have a support group in the office, like a closed circle Stick to your schedule. that you can talk to, laugh with, rant to, and get crazy with. Remember, work does not Now that you have your priorities intact, it will be easier to manage your time and your have to be the enemy of life. MicroSourcing holds up an environment where everyone schedule. Equally important with this is actually sticking to it. Work efficiently during is treated like family and expression of self is encouraged. It’s okay to enjoy while your assigned hours and leave on time. Show up when you say you will and honour getting things done. your commitments. After all, creating a schedule patterned after your priority list is useless if you have no intention of living up to it. Geoanna Corneby is an Associate from the Business Development Department. 9
  • 9. MicroSourcing Newsletter - September Issue 2010 Dealing with Excessive Tardiness Punctuality says a lot about an employee, and so is excessive tardiness. It is really frustrating for the management to know that there are employees who are Of course, there are situations that are beyond your control, and you can be late no late several times a week. You might say that it’s not a big deal if you are just a few matter how early you leave the house and even if you take a different route to avoid minutes late, as long as you perform well at work. However, this is a major concern getting stuck in heavy traffic. How in the world will you know about the road for the company since you get paid to come on time. In a business that relies heavily construction, or that the jeepney or shuttle that you’re in will be apprehended by a on deliverables, every minute or hour wasted will have an effect to the employee’s traffic enforcer? overall productivity and eventually to the entire company. Do something about it. Part of your job is to come on time. Keep in mind that when tardiness becomes habitual, something’s not quite right. It To give you an idea on how much time is wasted due to tardiness, here are some can be lack of motivation from your supervisor, work satisfaction (or lack thereof) or figures from Yjez Batulan, Labor Relations and Attendance Processing Officer: In even your overall lifestyle. about 130 employees, more than half were late within a period of 36 working days. Add the minutes supposedly spent in doing tasks and the result is almost two hours ● If it takes an average of one hour for you to reach the office, why not allot some (average) per day. time for anything that may make your travel time longer than that? Similarly, if you know that the route includes a heavy traffic-prone area, setting the alarm Tardiness is defined as “failure to report for work at the start of the prescribed work clock 20-30 minutes earlier than your usual wake up time will not hurt. schedule. Each occurrence of tardiness, regardless of the number of minutes, will be considered as an infraction.” Company policy dictates that “employees are required ● Do not constantly blame the heavy traffic - there is nothing you can do that will to report for work regularly and to be ready to perform their assigned duties at the significantly change the way EDSA looks during rush hour. beginning of their work shift. Excessive tardiness and absences may result in disciplinary action, up to termination of employment.” ● Combat the occasional dilemma of getting up early. It can’t be stressed enough. Punctuality is important to MicroSourcing and it is your responsibility to log in on or before the time you are scheduled to begin your work. ● If you think there’s no way you can keep occurrences of tardiness to a minimum, inform your supervisor about your situation. Why are you late? When you browse through different websites about employees’ reasons for not Excessive tardiness is a serious issue and if not dealt with immediately, not only do coming to work on time, you cannot help but roll your eyes on their innate creativity you put your job in dangerous waters, it will be inked permanently in your when it comes to the excuses that they come up with. Fortunately at MicroSourcing, employment record, and your colleagues will have a negative perception of you. If it’s our Attendance Processing Officers do not have to contend with silly, your habit to log out on the dot, make sure to always log in on time. Put a little more out-of-this-world excuses. Traffic, heavy rain or flood, and mild medical condition are appreciation to your work and be very thankful that with the present economy that’s the common reasons cited by employees for being late. struggling to stay afloat, you have a decent job to attend to. 10
  • 10. MicroSourcing Newsletter - September Issue 2010 WHAT YOU SHOULD KNOW ABOU T DENGUE Be aware of these warning signs: high fever, severe headache, persistent vomiting, pain behind the eyes, rash, and severe joint and muscle pain. If high fever and other symptoms are present, bring the patient to the hospital immediately. For dengue victims, frequent fluid intake (oral rehydration solution or Oresol, water, etc.) is essential to prevent dehydration. In the absence of Oresol, remember the 181 formula: Early September, it was reported that more than 100 pupils died due to dengue and about 12,000 were affected. Most of the victims are children 12 years old 1 liter of water + 8 teaspoons of sugar + 1 teaspoon of salt and below because their immune system is more vulnerable, but this does not The dengue patient must drink this solution every one to two hours. mean that adults should be complacent. To avoid the onslaught of dengue-carrying mosquitoes, many people resort to Prevention is the key. using different kinds of tools, one of which is the mosquito net which is advisable We all know that mosquitoes breed in clean, stagnant water. When it comes to dengue for home treatment. Another one is the katol, a coil incense that can repel prevention, cover all water containers, clean the gutters, discard old tires, and dispose of mosquitoes. However, frequent use might trigger different respiratory ailments. empty bottles properly. There’s also fogging which is usually initiated in small areas. The problem is, it does not eradicate mosquitoes - it just drives them away from the area. For These tips are so mundane that we tend to ignore them, but if we are concerned about the fogging to be effective, it must be done in entire barangays and areas with health and safety of our family, every little thing that can prevent dengue from affecting our dengue outbreak. lives must be done. Editor's Note By Karen Cayamanda Two of the major company events this quarter call for support and cooperation of the Also, you will be glad to know that MicroSourcing employees can get discounts on employees. The first one was the launch of MicroRefer, MicroSourcing’s official certain establishments within Eastwood City, thanks to the efforts of Employee referral portal. Just tell your friends to apply and when they get hired, you’ll get cash! Relations Officer Mia Espinosa. You can earn extra money by helping your friends and company. It’s a win-win We hope that this newsletter will keep you informed of the latest happenings in the situation. company. Let this serve as a tool for you to have a better understanding of the Another great thing that happened was the official opening of MS Café, the company’s goals and continue to be an asset of MicroSourcing. As usual, you can company’s 100-seater restaurant that has 24-hour catering service and boasts of a send your comments or suggestions to pr@microsourcing.com. We are always great view of Eastwood City. In relation to this, the HCSDG launched some initiatives looking for newsletter contributors so if you love to write feature articles or if you are that promote employee engagement such as the monthly celebration in which a photography enthusiast, please send me an email. Thank you so much! employees from different projects and departments get together once a month at MS Café to enjoy great food and company. 11