Web portal for customer service order process integrated with Microsoft Dynamics 365 CRM and Finance Operation

1. Diamond Web Portal
EASTKAL Digitalization Order To Cash

2. Work Items

3. Purposed Solution
Picture : Technology stack Eastkal Digitalization Cash to Order

4. Purposed Solution
No Resource Keterangan
1 DNS Alamat untuk mengakses Diamond Web Portal (DWP)
2 App Service Application service API untuk production
3 Website Web application untuk production
4 Storage account Untuk menampung data berupa dokumen dan repository data
master dan cache system
5 Virtual Machine Virtual machine yang digunakan untuk menampung data
Diamond Web Portal (DWP)
6 Website Web application hosting untuk sandbox
7 App Service Application service API utuk sandbox
8 Push notifikasi Engine untuk notifikasi alert yang akan dibroadcast ke user
9 Dynamcs 365 Financial
operation
Existing Production environtment untuk module AR(Summary
operation,PI,Accrue invice,PPN dan invoice) dan Procurement
untuk reimbursement proses yang terintegrasi dengan Diamond
Web Portal (DWP)
10 Dynamcs 365 Financial
operation
Existing sandbox environtment untuk module AR(Summary
operation,PI,Accrue invice,PPN dan invoice) dan Procurement
untuk reimbursement proses yang terintegrasi dengan Diamond
Web Portal (DWP)
11 Dynamics 365 field service Existing production environtment untuk seting serta konfigurasi
yang dibutuhkan sistem Diamond Web Portal (DWP)
Picture : System Architecture

5. Purposed Solution
Picture : General Flow O2C Picture : General Flow O2C

6. Mockup - Web
Picture :Login and User Management
ClientUser
Role &
Privilage
User
type
External/Internal
Admin
user 1 All Client
User 2 All Client
Client
Cient 1 PT Haliburton
Cient 2 PT Eni
System admin system admin 1 All Client
Foreman
Foreman 1 All Client
Foreman 2 All Client

7. Mockup - Web
Picture : Dashboard

9. Mockup - Web
Picture : List Workorder, Create Workorder dari Portal
and workorder detail

15. Mockup - Web
Picture : Detail Workorder Reimbursement vs Non
Reimbursement

19. Mockup - Web
Picture : List OCR , Preview to Approve / Reject

21. Mockup - Mobile
Picture : Page Login and Dashboard Mobile apps For Customer Picture : Notification Page for Customer

22. Mockup - Mobile
Picture : Mobile Apps For Foreman

24. Purposed Solution

25. Purposed Solution

26. Purposed Solution

27. Purposed Solution

28. Purposed Solution

29. Timeline