there are 2 handouts for this presentation.

1. PRH!Consulting,!Inc.
leveraging!know"how!for!performance!™
Web!based"Collaboration"Tools
Teamwork"via"the"Web
Pete"Hybert Dottie"Soelke
PRH!Consulting,!Inc. principal"consultant senior"consultant
PRH"Consulting"Inc. Soelke"Consulting"Inc.
Member"of"the"PRH"Consulting"Network
20!Danada Square!West,!#102
Chicago!eLearning!&!Technology!Showcase Wheaton,!IL!60189
August!2009 phone: 630.682.1649
web: www.prhconsulting.com

2. Before"we"get"started…
In"the"spirit"of"the"conference"theme,"we"are"trying"some"new"(for"us)"technology"for"
this"presentation.
Live"Streaming"Video http://www.prhconsulting.com/resources/PRH106_Ustream.htm
Case!sensitive Underscore
Twitter:"Include"#webcollab to"post
Tweets!may!be!
displayed!on!screen!at!
the!end!of!the!session.
1
PRH Consulting, Inc. Web!based"Collaboration"Tools—Teamwork"via"the"Web
©2009!PRH!Consulting,!Inc.,!Wheaton!IL!and!Soelke!Consulting,!Inc.,!Naperville!IL

3. Table!of!Contents
! Session!Overview/Objectives
! Introductions
! The!Concept!of!Collaboration
! Drivers
! Evolution
! Collaborative!Web!Tools!Matrix
! Wrap"up
! Q&A
2
PRH Consulting, Inc. Web!based"Collaboration"Tools—Teamwork"via"the"Web
©2009!PRH!Consulting,!Inc.,!Wheaton!IL!and!Soelke!Consulting,!Inc.,!Naperville!IL

4. Session"Objectives
Objectives: Identify"tools"that"will"help"teams"work"productively"in"a"
virtual"environment:
!Project"management
!Deliverables"development"(e.g.,"presentations"and"
documents)
!Working"and"informational"meetings
!Synchronous"and"asynchronous"events
!Group"learning
!Networking
– Professional
– Social
3
PRH Consulting, Inc. Web!based"Collaboration"Tools—Teamwork"via"the"Web
©2009!PRH!Consulting,!Inc.,!Wheaton!IL!and!Soelke!Consulting,!Inc.,!Naperville!IL

5. Introductions
! Worked"in"the"human"performance"improvement"industry"since"1984; external"consultant"
since"1989
! Authored"more"than"thirty"articles"on"a"variety"of"HPT!related"topics
! Presented"multiple"times"at"ISPI,"CISPI"(Chicago"Chapter"of"ISPI),"ASQ,"and"ASTD"
! Served"as"a"volunteer
! ISPI"Chicago"Chapter"Past!President
! ISPI"Awards"Committee"Chair
! ISPI"Nominations"Committee"Chair
Pete!Hybert ! CPT"since"2003,"Lifetime"ISPI"Member"since"2007
www.prhconsulting.com
! Worked"in"the"HPT"industry"since"1986;"external"consultant"since 1993
! Authored/"co!authored"more"than"ten"articles
! Presented"multiple"times"at"ISPI,"CISPI"(Chicago"chapter"ISPI),"and"the"NorthWest Network
! Served"as"a"volunteer
! ISPI"Awards"Redesign"Project
! ISPI"Nominations"Committee"(2"years)
! ISPI"Awards"of"Excellence"Committee
Dottie!Soelke ! CISPI"VP"of"Publications"and"Programs"Committee"Member
www.soelkeconsulting.com ! CPT"since"2003
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PRH Consulting, Inc. Web!based"Collaboration"Tools—Teamwork"via"the"Web
©2009!PRH!Consulting,!Inc.,!Wheaton!IL!and!Soelke!Consulting,!Inc.,!Naperville!IL

6. The"Concept"of"Collaboration
Definition:""Two"or"more"people"who"work"together"to"…
! Plan
! Make"decisions
! Solve"problems
! Generate"ideas
! Develop"content"or"information
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PRH Consulting, Inc. Web!based"Collaboration"Tools—Teamwork"via"the"Web
©2009!PRH!Consulting,!Inc.,!Wheaton!IL!and!Soelke!Consulting,!Inc.,!Naperville!IL

7. Organization"Drivers
What"is"it"that"drives"our"organizations"to"distance"collaboration,"virtual"
teamwork,"etc.?
! Reduce"travel"costs
! Reduce"time"off"the"job"(for"e.g.,"travel"time)
! Multi!location"companies
! Distributed"expertise
This"is"the"way"we"work"now!
! Home"office/"virtual"office
! No"conference"room
! Ad"hoc"meetings
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PRH Consulting, Inc. Web!based"Collaboration"Tools—Teamwork"via"the"Web
©2009!PRH!Consulting,!Inc.,!Wheaton!IL!and!Soelke!Consulting,!Inc.,!Naperville!IL

8. Web"Collaboration"Tools"Evolution
Problems"we"had"to"solve"in"the"beginning"…
! Working"across"companies"and"firewalls"was"challenging
! Difficult"to"connect"to"the"outside"world
! Difficult"to"load"client"applications"or"“plug!ins”
! There"weren’t"many"tools"out"there
! Participants"didn’t"know"how"to"use"the"tools
! Technical"issues"were"common
7
PRH Consulting, Inc. Web!based"Collaboration"Tools—Teamwork"via"the"Web
©2009!PRH!Consulting,!Inc.,!Wheaton!IL!and!Soelke!Consulting,!Inc.,!Naperville!IL

9. Web"Collaboration"Tools"Evolution
New"problems"…
! Multi!tasking
! Random"access"(web"conferencing)
! Participants"can"only"see"the"display"area"(one"screen"or"canvas at"a"
time)
! Input"limitations"– functions"only"as"quickly"as"your"microprocessor
! Electronic"communications"are"different"than"face!to!face"
communications
8
PRH Consulting, Inc. Web!based"Collaboration"Tools—Teamwork"via"the"Web
©2009!PRH!Consulting,!Inc.,!Wheaton!IL!and!Soelke!Consulting,!Inc.,!Naperville!IL

10. Orientation"to"Web"Collaboration"Tools"Matrix
! Categories"across"the"top
! Calendar/Schedule
! File"Sharing"&"Storage
! Online"Meetings August 19, 2009 | Roosevelt University
! Project"Management
Peter R. Hybert Dottie A. Soelke
! Functions"and"tasks"down"the"right! Present
hand"and"left!hand"sides
Web-Based Collaboration Tools
! Meeting"Coordination Teamwork Via the Web
! Document"Management
! Project"Management Overview
! Presentation"(synchronous)"Sharing The cost of travel means teams
that are not co-located must rely
on collaborating via the web. All
too often, this sounds better than it
We’ve been climbing this learning
curve for several years…maybe
you have too. Let’s discuss the pros
and cons of several web tools and
works. You can waste a lot of your how they can help your distributed
team’s time just trying to operate work team be productive virtually.
! General"comments"at"the"bottom your chosen web tools.
! Costs PRH Consulting Inc.
! Limitations Soelke Consulting, Inc.
! Etc.
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PRH Consulting, Inc. Web!based"Collaboration"Tools—Teamwork"via"the"Web
©2009!PRH!Consulting,!Inc.,!Wheaton!IL!and!Soelke!Consulting,!Inc.,!Naperville!IL

11. Orientation"to"Web"Collaboration"Tools"Matrix
Categories!(in! Applications!
the!yellow!bar) and!Providers
Functions!(in! URLs
the!grey!bars)
Tasks!(under!
Functions)
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PRH Consulting, Inc. Web!based"Collaboration"Tools—Teamwork"via"the"Web
©2009!PRH!Consulting,!Inc.,!Wheaton!IL!and!Soelke!Consulting,!Inc.,!Naperville!IL

12. Calendar/Scheduling"Tools
! Key"tasks
! Import"contact"lists CATEGORY C A L E N D A R / S C H E D U L E
Name Meeting Wizard
URL www.meetingwizard.com
Google Calendar
http://www.google.com/calendar/render/
!
Capability/ Functionality
Meeting Coordination
Propose"meeting"date"choices
Import contact lists Y (from a variety of sources including Outlook) N
Propose meeting date Y N
choices
Sends automated results of Y N
meeting date voting
Select meeting date Allows voting Y
Send out invitations Y Y
!
Confirms attendance Y N
Send"automated"results"of"meeting"date"voting
Send out automated Y Y (only to calendar owner)
reminders
Document Management
Post documents for shared N N
review
Edit documents on-line N N
(multiple users)
!
Version control N N
Select"meeting"date File/folder management
Project Management
Post calendar
Post Actions/Tasks
Track issues
Time tracking
N
N
N
N
N
N
N
N
N
N
!
Resource allocation N N
Presentation (Synchronous)
Send"out"invitations Page!2
Sharing
Share presentation N N
Share file (.xls, .doc, .mpp, N
etc.)
Share desktop N N
Share application (remote N N
access)
!
Real-time co-editing and N
remote control
Confirm"attendance Browser sharing
Participant chat
Participant hand-raising
Audio conferencing
Video conferencing
Meeting recording
N
N
N
N
N
N
N
N
N
N
!
Whiteboard/ annotation N
tools
Send"out"automated"reminders
Polling N
General
Cost Free Free
"Plug-in" required N N
Limitations: # users 50 participants N
! Applications"and"providers
Limitations: Storage none (unlimited # of meetings) Y--7+ gigs...plenty
Sync/Ability to work offline N Syncs with Outlook
Can set up to work offline with Google Gears
Comment • Sponsored by GoToMeeting • Simple, intuitive, easy to use
• Recipients of meeting requests do not need to be registered •Can easily embed calendars in web pages
with Meeting Wizard
!
• Doesn't pretend to be anything but a meeting scheduler
Meeting"Wizard
! Google"Calendar
! TimeBridge
! … and"more
11
PRH Consulting, Inc. Web!based"Collaboration"Tools—Teamwork"via"the"Web
©2009!PRH!Consulting,!Inc.,!Wheaton!IL!and!Soelke!Consulting,!Inc.,!Naperville!IL

13. File"Sharing"and"Storage
! Key"tasks
! Post"documents"for"shared"review FILE SHARING & STORAGE
MS Sharepoint (File/ Project Sites)
http://www.microsoft.com/sharepoint/default.mspx
Google Docs
https://www.google.com/
(select MORE select DOCUMENTS)
The Filing Room
http://thefilingroom.com/
CATEGORY
Name
URL
Capability/ Functionality
!
Meeting Coordination
Edit"documents"online"(multiple"users)
See "Live Meeting" column N N Import contact lists
N N N Propose meeting date choices
N N N Sends automated results of
meeting date voting
N N N Select meeting date
N N N Send out invitations
!
N N Confirms attendance
N N N Send out automated reminders
Version"control Y using "check in/check out"
Y
Y
Y
Y
N
Document Management
Post documents for shared
review
Edit documents on-line
(multiple users)
Y Relies on editors/ access control Relies on editors/ access control; Version control
!
Can get notifications of changes
File/"folder"management
Y Y (folders apply to individual users) Y (folders apply to all users) File/folder management
Project Management
Y (can sync with Outlook) N N Post calendar
Y N N Post Actions/Tasks
Y N N Track issues
N N N Time tracking
N N Resource allocation
Presentation (Synchronous)
Page!3
Sharing
See "LiveMeeting" Y As a file Share presentation
Y Share file (.xls, .doc, .mpp, etc.)
! Applications"and"providers See "LiveMeeting"
See "LiveMeeting"
See "LiveMeeting"
See "LiveMeeting"
See "LiveMeeting"
N
N
N
N
N
N
N
N
Share desktop
Share application (remote
access)
Real-time co-editing and
remote control
Browser sharing
Participant chat
!
See "LiveMeeting" N N Participant hand-raising
See "LiveMeeting" N N Audio conferencing
Microsoft"Sharepoint See "LiveMeeting"
See "LiveMeeting"
See "LiveMeeting"
See "LiveMeeting"
N
N
Y (Can start documents)
N
N
N
N
N
Video conferencing
Meeting recording
Whiteboard/ annotation tools
Polling
General
!
Cost varies depending on # users and Free Low cost--$5 per month for 1 GB Cost
package
Google"Docs
- Live meeting alone, 5 licenses =
$36.50/mo
Can get full suite for $75/mo
Y (can use with only web app however) N N "Plug-in" required
N Max 10 users with minimum purchase; can Limitations: # users
purchase additional users if needed
Y--5 gig per site (Additional available) Y--500K per document, plus up to 2MB per 1 gig minimum purchase; can purchase Limitations: Storage
!
embedded image additional space if needed
The"Filing"Room
N Y--with Google Desktop N Sync/Ability to work offline
• One of the most confusing admin • Launches a new window everytime you • Basic--can be difficult to move files Comment
websites/ processes I've ever used click something around (e.g., must empty folders before
deleting the folder)
! … and"more
12
PRH Consulting, Inc. Web!based"Collaboration"Tools—Teamwork"via"the"Web
©2009!PRH!Consulting,!Inc.,!Wheaton!IL!and!Soelke!Consulting,!Inc.,!Naperville!IL