the seven habits of highly effective people

2. OVERVIEW
AUTHOR STEPHEN R.COVEY
SUBJECT
Self help
PUBLISHED DATE
1989
SOLD
More than 15 million copies in 38 languages
FOLLOWED BY
The 8th habit : from effectiveness to greatness

3. THE SEVEN HABITS
A Guide
To The
Process Of
Personal Leadership

4. THE SEVEN HABITS
An on-going process of clarifying your values and aligning your life with timeless
principles.

5. TO ACQUIRE THE 7 HABITS.
Be willing to..
Learn it
Teach it
Do it
Apply it to your life

7. THE SEVEN HABITS
EFFECTIVENESS
A BALANCE BETWEEN
PRODUCTION
AND
PRODUCTION CAPACITY
(P/Pc BALANCE)

8. Habit : intersection of desire, skill and knowledge

9. THE MATURITY SCALE

10. THE SEVEN HABITS MOVE US THROUGH
STAGES
• Dependence: the pattern under which we are born, relying upon others to take care of
us.
• Independence: the pattern under which we make our decisions and take care of
ourselves.
• Interdependence: the pattern under which we cooperate to achieve something that
cannot be achieved independently.

11. 1
Be
proactive
Dependence
Independence
Interdependence
PRIVATE
VICTORY
PUBLIC
VICTORY
The seven habit model

12. The First Three Habits Focus on
Independence: Celebrate Private
Victories
Habit 1: Be Proactive
Habit 2: Begin with the End in Mind
Habit 3: Put First Things First

13. HABIT 1
BE PROACTIVE
1
Be
proactive

14. SEVEN HABITS
• Be proactive – the habit of
Personal
vision

15. PROACTIVE MODEL
Freedom
To
Choose
Stimulus Response
Self-
Awareness
Imagination Conscience
Independent
Will
Happiness is like unhappiness, a proactive choice

16. What happens to a bottle of coke when you shake it
up?
It EXPLODES!

17. Sometimes things go wrong, and we feel shaken up.
As a result, we might EXPLODE on someone or
something. This is called being REACTIVE.
Journal Entry or
Discussion Starter:

18. WHEN YOU ARE PROACTIVE,
YOU MAKE A CHOICE ABOUT
HOW YOU REACT TO THE
THINGS THAT HAPPEN IN
YOUR LIFE. YOU ACT LIKE A
WATER BOTTLE. YOU MIGHT
GET SHAKEN UP OR MAD, BUT
YOU STAY CALM AND DON’T
EXPLODE!

19. Journal Entry or
Discussion Starter:
Is it hard to stay calm
(like a water bottle) even when things don’t
go your way?
Why or why not?
What steps could you take to be more
PROACTIVE and calm when things aren’t
going well?

20. HOW PROACTIVE AM I ?
… the degree to which I take initiative to improve my current circumstances or create
new ones.

21. circle
of
influence
circle of
concern
Focus on things you can change or
influence
Circle of Influence
Things you can’t
control
Things you can
control or change

22. Things you CAN’T
control or change:
•Other people
•The weather
•Things you did wrong in the
past
•How other people treat me
•Homework
Circle of Influence
Things you CAN
control or
change:
•Your attitude
•Your mood
•Your reaction to good and
bad things that happen
•How I treat other people

23. Circle of
Circle of Influence
Concern
Circle of
Circle of Influence
Concern
REACTIVE FOCUS
(Negative energy reduces
the Circles of Influences)
PROACTIVE FOCUS
(Positive energy enlarges
the Circles of Influences)

24. BE PROACTIVE
• Change how you handle things. Make a choice to be positive and focus on those things
that YOU can change.
• Make a positive difference in your family, your class, your school and the world!

25. HABIT 2
BEGIN WITH THE END IN MIND
1
Be
proactive
2
Begin
with the
End in Mind

26. SEVEN HABITS
•Begin with the End in Mind-The
Habit of
Personal
Leadership

27. How good am
I at personal
planning ?

28. DEVELOP A PERSONAL
MISSION STATEMENT…
… a philosophy or creed :
What you want to ______,
What you want to ______,
And your beliefs and values

29. DEVELOP GOALS
Short term
Intermediate
Long term
__________ goals

30. • Create a personal mission statements = a personal constitution, a frame of reference
• Align your daily behavior with your life objectives
• Business = “busy-ness”
• Climbing the ladder of success: effectiveness vs. efficiency

31. Habit 3
PUT FIRST THINGS FIRST
1
Be
proactive
3
Put First
Things First
Things which matter most
must never be a the mercy of
things which matter least.

32. • Put First things First
The Habit of Personal Management

33. The time management matrix

34. HABIT THREE - PUT FIRST THINGS FIRST
THE HABIT OF PERSONAL MANAGEMENT
URGENT
IMPORTANT
NOT URGENT
NOTIMPORTANT
Crises
Management
Attach to
Mission
Distractions
Time Wasters

35. HABITS ONE, TWO & THREE
The first three habits help develop a deep base of character and
personal security . Once these 3 habits become part of who you are
you are then ready to begin building rich enduring highly
productive relationships with other people and that’s where habits
four, five and six come in.

36. PUBLIC VICTORY
There can be no
friendship
without
confidence, and
no confidence
without
integrity.
1
Be
proactive
3
Put First
Things First
PUBLIC
VICTORY

37. THINK WIN-WIN
Think win-win : the habit of
mutual benefits

38. THINK WIN-WIN
Win-win means seeking solutions that allow every one to win.

40. SIX PARADIGMS OF HUMAN
INTERACTION
Win-Win
Win-Lose
Lose-Win
Lose-Lose
Win
Win-Win or No-Deal

41. WIN WIN
• People who choose to win and make sure others also win - practice win-win. People
with a win-win paradigm take time to search for solutions that will make them happy and
simultaneously satisfy others.

42. CHARACTERISTICS :
• Seeks mutual benefit
• Is cooperative
• not competitive
• Listens more
• stays in communication longer
• communicates with more courage

43. WIN WIN SOLUTION:

45. THEY HAVE AN ‘ABUNDANCE’ MENTALITY
ABUNDANCE SCARCITY
I believe there is plenty out there for
(e.g. options, success, opprtunities, etc.)
I believe there is only so much: The more you
get, the less there is for me.”
I treat everyone with equal respect. I treat people with varying degrees of respect (based
on position or status).
I am happy for the success of others. I am threatened by the success of others
I find it easy to share recognition I have a difficult time sharing recognition and credit
I have a deep inner sense of personal worth and
security
I derive my sense of self-worth from comparison and
competitions with others

46. They always seek Mutual Benefit
They regularly make deposits into the Emotional Bank Account
They balance Courage with Consideration

47. Win-lose :
people with a win-lose mindset are concerned with themselves
first and last. They want to win, and they want others to lose.
They achieve success at the expense or exclusion of another’s
success. They are driven by comparison, competition, position,
and power.

48. CHARACTERISTICS:
• Is very common scripting for most people
• Is the authoritarian approach
• Uses position, power, credentials, possessions, or personality to get the “Win”.

49. LOSE-WIN
• People who choose to lose and let others win show high consideration for others, but
lack the courage to express and act on their feelings and beliefs. They are easily
intimidated and borrow strength from acceptance and popularity.

50. CHARACTERISTICS:
• Voices no standards
• no demands
• no expectations of anyone else
• Is quick to please or appease
• Buries a lot of feelings

51. LOSE-LOSE
• People who have a lose-lose paradigm are low on courage and consideration. They
envy and criticize others. They put themselves and others down.

52. CHARACTERISTICS:
• Is the mindset of a highly dependent person
• Is the same as a “no win” because nobody benefits
• Is a long-term result of a win-lose, lose-win, or win

53. WIN
People who hold a win paradigm think only of getting what they want. Although they don’t
necessarily want others to lose, they are personally set on winning. They think
independently in interdependent situations, without sensitivity or awareness of others.

54. CHARACTERISTICS:
• Is self-centered
• Thinks “me first”
• Doesn’t really care if the other person wins or loses
• Has a Scarcity Mentality”

55. WIN-WIN OR NO DEAL
Win-Win or No Deal is the highest form of win-win. People who adopt this paradigm seek
first for win-win. If they cannot find an acceptable solution, they agree to disagree
agreeably.

56. CHARACTERISTICS:
• Allows each party to say no
• Is the most realistic at the beginning of a relationship or business deal
• Is the highest form of “Win”

57. MAKING IT A HABIT
Are all your relationships Win-Win?
If not, work within your Circle of Influence to transform them. Find a Win-Win model. Watch
him/her closely. Commit yourself to making deposits into the Emotional Bank Account on a
regular basis.

59. ICE-BREAKER
• Stand next to a partner.
• One of you needs to make a fist; as tight a fist as you possibly can.

60. Think win-win
1. In a win-win relationship, both people are happy and feel equal.
2. Each person needs to develop a healthy definition of the word COMPITITION;
develop a balance between wanting to win and doing it in a healthy, positive
way.
3. Realize that COMPARISONS to other people are not healthy and a waste of
your time.

61. “Win – Lose” – The Totem Pole
people with this attitude usually:
• Use other people, emotionally or physically,
for their own selfish purposes
• Try to get ahead at the expense of others

62. • Spread rumors about others
• Concentrate on getting their
own way without thinking
about others’ feelings
• Become jealous and envious
when something good
happens to someone else

63. “Lose-Win” – The Doormat
People with this attitude usually:
• Set low expectations for themselves
• Have low self-esteem and never consider
themselves worthy or good enough

64. • Compromise their standards over
and over again
• Give in peer pressure
• Allow themselves to be walked on
with the excuse of being the
“peacemaker”
• Is there a time when a Lose-Win
attitude is fine

65. “Lose-Lose” – The Downward Spiral
People with this attitude usually:
• Seek revenge
• Desire to win at all costs
• Are obsessed with others in a negative manner
• Have codependent and emotionally damaging relationships

66. “Win-Win” – The All You Can Eat Buffet
People with this attitude
usually:
• Are happy when others
succeed
• Help others succeed
• Are willing to share
recognition with others
• See life as an All-you-can-
eat buffet for everybody

68. 5 DIMENSIONS OF WIN/WIN
Character
Relationship
Agreements
Supportive systems
Processes

69. CHARACTER
Character is the foundation of win/win ,
and every thing else builds on that
foundation

70. CHARACTER TRAITS
There are three character traits essential to the win/win paradigm

71. INTEGRITY
• Integrity is the value we place on ourselves
• sticking with your true feelings, values, and commitments
• Making and keeping meaningful promises and commitments
• If we cannot make and keep commitments to ourselves as well as to others , our
commitments become meaningless

72. MATURITY
• Maturity is the balance between courage and consideration
For example :
The psychological tests are meant to check the maturity level . It is called the ego
strength/empathy balance

73. CONTD…
courage
consideration

74. MATURITY

75. CONTD…
• Win/win: to go for win/win you have to be nice , confident , brave , courageous as well as
considerate and sensitive.
• Win/lose: high on courage and low on consideration, then how will I think?
I’ll be strong and ego bound. I’ll have the courage of my convictions ,but I won’t be very
considerate of yours.

76. CONTD..
• Lose/win: if I am high on consideration and low on courage, I’ll think Lose/win. I will be
so considerate of your convictions and desires that I won’t have the courage to express
and actualize my own
• Lose/lose: low consideration and low courage

77. ABUNDANCE MENTALITY
The paradigm that there is plenty out there for everyone
Scarcity mentality:
People are deeply scripted they see life as having only so much , as though there were
only one pie out there.

79. CONCLUSION
A character rich in integrity , maturity and the abundance mentality has a genuineness
that goes far beyond technique , or lack of it, in human interaction

80. RELATIONSHIP
From the foundation of character , we build and maintain win/win relationships
The trust, the emotional bank account, is the essence of Win/Win without trust, we lack
the credibility for open, mutual leaning and communication and real creativity

81. CONTD …
Think Win/Win depends upon the “emotional bank
account” that other people hold for you. The emotional bank
account is an expression of your credibility, your
communication level, and your ability to persuade/influence
others.

82. THE EMOTIONAL BANK ACCOUNT
Every time you express your faith in someone else, through trusting them to do their job,
or acting on their input, or even just listening when someone needs to talk, you are
making a deposit in the emotional bank account that you have with that person. This
bank account is a virtual and tenuous thing. It is that person’s measure of you as a
person, and of your particular relationship. When you act with integrity, keep your
commitments, and communicate clearly you become a depositor

83. AGREEMENTS,
SYSTEMS &
PROCESSES

84. AGREEMENTS

85. AGREEMENTS
• From relationships flow the agreements that give definition and
direction to Win/Win. They are sometimes called “performance
agreements” or “ partnership agreements”

86. CONT.…
• Most of us tend to supervise methods but it requires vital paradigm shifts. The focus is
on results; not methods releasing tremendous individual human potential and creating
synergy.
• With Win/Win accountability, people evaluate themselves using the criteria that they
themselves helped to create up front.

87. CONCLUSION
Win/Win agreements are tremendously liberating but they won’t hold up in isolated
techniques. It requires personal integrity and a relationship of trust.
A true Win/Win agreement is the product of the paradigm, the character, and the
relationships out of which it grows.

88. SYSTEMS

89. STRUCTURE AND
SYSTEMS
• Win/Win can only survive in an organization when the systems
support it. So often the problem is in the system, not in the people. If
you put good people in bad systems, you get bad results.

90. HOW TO MAKE A GOOD
SYSTEM?
• They can set up the systems to create and reinforce it.
• They can transform unnecessarily competitive situations to
cooperative ones.
• They can create teams of highly productive people to compete the
standards of performance.

91. PROCESSES

92. PROCESSES
There is no way to achieve Win/Win ends with Win/Lose or Lose/Win
means. You cannot say, “You’re going to think Win/Win, whether you
like it or not.”
So the question becomes how to arrive at a Win/Win solution?

93. PRINCIPLED V/S POSITIONAL
APPROACH
Principled approach:
It seeks to establish a climate where parties can be creative in
searching for mutually beneficial solutions to a shared problem. This
approach preserves, and may even enhance, ongoing relationships.
Principled negotiation seeks a winning outcome for parties by
bargaining over the interests of both parties, not on the positions.

94. POSITIONAL APPROACH
With the positional approach, each party starts with an extreme (usually
unjustified) position. The basis for this approach stems from the belief
that the ultimate solution will be favorable only if the initial offer is
extreme. It is seen as a zero-sum game. One party will win and one will
lose. An extreme position increases the chances of a "win." The more
extreme the opening positions and the smaller the concessions, the
more time and effort it will take to come to an agreement.

95. STEPS IN PROCESSES
• See the problem from the other point of view.
• Identify the key issues and concerns involved.
• Determine what results would constitute a fully acceptable solution.
• Identify possible new options to achieve those results.

96. CONCLUSIONS
Win/Win is not a personality technique. It is a total standard of human
interaction. It comes form a character of integrity, maturity and the
Abundance mentality. It grows out of high-trust relationships. It is
embodied in agreements that effectively clarify and manage
expectations as well as accomplishment. It thrives in supportive
systems and it is achieved through the process we are now prepared to
more fully examine in Habits 5 & 6.