Improving Patient Engagement

1. Hoag Memorial Hospital
Presbyterian
January 2016
HIMSS Briefing

2. Hoag Memorial Hospital Presbyterian
• Nonprofit regional care delivery network in Orange County
• Two acute-care hospitals – 8 urgent care centers, 6 health centers
• Network of 1500 physicians, 5000 employees and 2200 volunteers
• 5 Institutes:
– Cancer
– Heart and Vascular
– Neurosciences
– Women’s Health
– Orthopedics (Orthopedic Hospital and 2 surgical centers)
• Fiercely committed to exploring and perfecting innovative treatment
options, often the first hospital in Orange County to offer new health
advancements
• 2013 Alliance with St Joseph Health and CHOC Children’s
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3. Improving Patient Engagement – Mobile Apps
Previous Employer – Ochsner Health System
– O-bar – Primary Care writes scripts for mobile apps
– Wearables integrating to iphone Healthkit – cuffs, scales
• Integrated to EMR and case managers
– Advanced portal development
• Healthgrades scheduling
• Open notes
 Hoag Strategy
– Using Allscripts FMH
– Longer term strategy – St Joseph HART
• Comprehensive wellness
– Rebuilt websites to support mobile devices
• Appointments– Donate– Careers– Bill Payment– Find a Doc
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