Metrics are a (big fat) lie (Social Media Camp Panel)

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Your Customer's Journey in the Social Era

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Understanding the Customer Journey in the Social Era

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How to REALLY unlock word-of-mouth

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Moving Towards Insights-Driven Strategies

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Furry Influencers and Their Fans

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The Five Lies That Will Kill Your Startup Dreams

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Your Awesome Product Won't Sell Itself

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11 Rules for the Social Era - book by Nilofer Merchant

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Here is Your Magic Content Wand

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The Sinners & Saints of Social (retail version)

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How to Rock an Audience: from stage fright to stage presence

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