This document provides a summary of Maria João Ceitil's professional experience and qualifications. It includes: 1) A summary of her work experience from 2003 to present, including roles in psychological evaluation, training, human resources, and consulting. 2) Her education including a master's degree in human potential management and certifications in coaching, human resources management, and training. 3) Recommendations from past colleagues praising her skills in people management, problem solving, communication, and teamwork.

1. Maria João Ceitil | consulting | training | coaching
mjoaoceitil@gmail.com | +351 918509389 | +351 963070744
Maria João
Range Ceitil
NATIONALITY
Portuguese
2003 2010 20152005
2003 - 2004
Psychological Evaluation
Technician/Trainer
(Instituto De Apoio
E Reeducação Pedagógica)
2004 - 2008
Trainer and Service Quality
Manager (EGOR Outsourcing)
2010 - 2011
Training and Human
Resources Director
(FORMA –Formação
Profissional Lda)
2011 - 2012
Human Resources External
Consultant (Leadership
Business Consulting)
Coach, trainer and HR
Freelance Consultant
2012 - 2014
Senior Consultant
for Human Capital
Management
(Leadership Business
Consulting)
2014 - ...
Head of Human Capital
and Training (Consult)
2008 - 2010
Training Manager/Mediator in
"New Opportunities" Program
(FORMA – Formação
Profissional Lda)
Professional Experience
Projects (the best of...)
1
2
3
2010 - 2011
Tutor and Coach, Projecto Vida
Nova, Fundação Tiadro
Volunteer work as tutor and
coach, with people in risk of
social exclusion
Twelve years on the road
Education
2011
Dynamic Coaching Certification – Go4 Consulting, Lisbon, Portugal
1992 - 1997
Diplôme D´Études Completes de la Langue Française – Instituto Franco-Português de Lisboa, Lisbon, Portugal
2010 - 2012
Master in Human Potential Management – Intituto Superior de Gestão, Lisbon, Portugal
2011
Post-Graduation in Human Resources Management – Universidade Lusófona, Lisbon, Portugal
2011
Executive Coaching Certification – Escola Europeia de Coaching, Lisbon, Portugal
2003
Trainer’s Training Program – CEGOC-TEA, Lisbon, Portugal
2003
Integrated Master in Psychological Sciences - Instituto Superior de Psicologia Aplicada, Lisbon, Portugal
You can never learn too much
1
2
3
4
Consult:
• Design and development of 4 People product.
• Project management of organizational restructuring and
human resources models in Public Administration entities.
Leadership Business Consulting:
• Management, design and
implementation of Human Resources
Integrated models by Competence
Management, in consulting projects
in Banking, Services, Transports, Energy
and Health services.
• Trainer in Personal Development
and Human Resources training
programs.
Grupo FORMA:
• Responsible for the
process of internal
restructuring of image and services.
• Design and development of training courses, Human
Resources internal management and project management
tools. EGOR OUTSOURCING:
• Design of an integrated feedback
and quality monitoring internal system.
• Development of internal management tools.
DATE OF BIRTH
28/07/1979
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2. Problem Solving
There is nothing more exciting
than a good challenge
Goal Orientation
We must know where to go
to know how to walk
Assertiveness
“This is my dance space, that is your dance
space”... now that we know that,
let’s share it and dance together
Objectivity, analysis and synthesis
What about shutting off
the “complicometers”?
Creativity
“Thinking Outside the Box”
Team Coaching – CEGOC-TEA
Emotional Inteligence – CEGOC -TEA
Assertiveness – CEGOC-TEA
Transactional Analysis - CEGOC-TEA
Argumentation Techniques – CEGOC-TEA
Time Management – CEGOC-TEA
Microsoft Excel – CEGOC-TEA
Microsoft PowerPoint – CEGOC-TEA
Complementary Training Programs
“The emotionally intelligent Coach”, “Pessoal” Magazine, October 2012
Publications
Associations
2011 - ...
Associate Member of the Portuguese Assciation for People Management
(APG - Associação Portuguesa de Gestão das Pessoas)
2012 - ...
Founder Partner of the Portuguese Coaching Group
2011 - ...
Associate Member of the International Coach Federation (ICF)
Skills
Strengths
Self assessment Others’ perception
Self assessment Others’ perception
Growth Area
The road to evolution
Priority Management
It is not always easy to know
what’s urgent, when all is priority
Attention to Detail
With a tendency to look up
from a global view it’s important
to be aware of details and make
sure everything is assured
Delegation
The success of a team is higher
when everyone knows exactly
his or her role
Task Management
Conception
must not hinder
implementation
Hobbies
GeoCaching
a good way to know
different places
Music
listening to
and playing the piano
Maria João Ceitil | consulting | training | coaching
mjoaoceitil@gmail.com | +351 918509389 | +351 963070744
Team work
“None of us is smarter
than all of us together”
Warren Bennis
Like fish in the water...
continues
Computer skills: Microsoft Outlook, Word, Excel, PowerPoint, Access,
Internet Explorer, Access, Visio
E-Learning Platforms, Social Networks
Tech and Languages
English French Spanish
Joys of life
Reading
the magic of writing...
Maria João
Range Ceitil
NATIONALITY
Portuguese
DATE OF BIRTH
28/07/1979
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Team
W
ork
Coaching
Em
otional
Intelligence
Em
ployee
Engagem
ent
Problem
Solving
People
M
anagem
ent
HR
Consulting
HR
Transform
ation
Leadership
TrainingCreativity
Dynam
ism
Attention
to
Detail
Priority
M
anagem
ent
Frustration
Tolerance
Task
M
anagem
ent
Tim
e
M
anagem
entGoalOrientation

3. Testimonials
Gonçalo Faria
Strategy Manager
at Accenture
Vera Oliveira
Assistant Manager
at Leadership
Business Consulting
Maria João is a teamplayer,
always in a good mood and with a high
EQ. We have worked together for about
one year and found her to be creative,
collaborative and a problem solver. I still
miss working with Maria João.
Fátima Rodrigues
Editora do
Portal da Liderança
A Maria João apresenta uma postura muito
positiva e energética face ao trabalho, tendo grande
facilidade na comunicação e no estabelecimento de uma
relação empática com o cliente. Cumpridora de prazos
definidos e com facilidade no lidar com o imprevisto
e com situações menos favoráveis, apresenta uma grande
experiência na área dos recursos humanos e do coach,
nomeadamente em Portugal e nos PALOP.
Tive o prazer de desenvolver actividades como formador e mediador de cursos EFA sob a coordenação da Maria João Ceitil,
experiência da qual saliento a sua capacidade de gestão das acções de formação com um enorme dinamismo e espírito de inovação.
O seu empenho e criatividade na procura de soluções e novos métodos de abordagem à formação revelou-se essencial no sucesso das
diversas actividades realizadas com os grupos, e crítico para o sucesso das relações interpessoais entre formadores, coordenação e
formandos, criando fortes ligações de trabalho de equipa e motivação de todos os envolvidos nos diferentes projectos que coordenava.
Maria João Ceitil | consulting | training | coaching
mjoaoceitil@gmail.com | +351 918509389 | +351 963070744
I worked with Maria João for close to 2 years, in several consulting projects,
mostly in Angola.
Besides her friendly attitude with colleagues that makes it a pleasure to work with her,
she consistently asks the right questions and challenges the team to give the extra mile
and achieve better results.
She has a profound knowledge of human capital issues, models, methodologies
and trends, not only as an external consultant but also while looking “in-house”.
Also she can easily create strong relationships with coworkers and clients which makes
her both excellent at people management and sales.
I believe Maria João is a valuable asset in any team and highly recommend her for any
human capital, people management or sales related functions.
Sérgio José Ferreira
Trainer na TELEPERFORMANCE Na sua qualidade de Formadora e Responsável pela Equipa de Qualidade,
sendo eu responsável operacional de uma das equipas do SAC, a Maria João Ceitil criou
e desenvolveu várias soluções que nos permitiram agilizar processos e procedimentos
internos promovendo o envolvimento de todos no sucesso da operação. Com uma
prestação pautada pela proactividade, visão e direcção clara para as pessoas e para
os objectivos propostos e a sua postura empreendedora permitiram uma aposta no
potencial dos elementos da Equipa, trabalhando a qualidade do atendimento, o espírito
de Equipa e a motivação.
Alexandre Teixeira
Planning and Control Manager at Easy People
Maria João is an outstanding professional with strong
knowledge and experience in human resources. She has the
ability to manage teams and to make an excellent coaching
to people with whom she works. She also has a strong ability
to communicate and relate to the customer.
Hugo Ribeiro da Silva
Lawyer at MSF - SGPS, S.A.
Helena Anjos
Vice-Presidente do chapter ICF Portugal
Desde cedo tive a oportunidade e privilégio de acompanhar a Maria João
no seu percurso com a EEC. Também desde cedo fiquei com a clara ideia da seriedade
com que encarou o programa e com encara o seu papel de profissional na área dos RH.
Tudo isto aliado a uma sensibilidade e compreensão humana, essenciais, do eu ponto
de vista, à linha profissional que optou por seguir.
Trabalharia com a Maria João em qualquer contexto!
João Sevilhano
Psychologist, Psychotherapist, Academic Director at EEC,
Coach PCC by ICF, Trainer
Tive a alegria de ter
conhecido a Maria João no decurso
da nossa certificação de Coaching.
E digo a alegria porque a Maria João
foi libertando, dia após dia, o SER
humano fantástico que a habita, e que
lhe pertence. Sinto sempre um sorriso
no rosto quando penso no "arrepio"
que sentia quando a via a conduzir
uma sessão de coaching. Maravilhosa!
Estava lá, ao serviço do outro, com
segurança e elegância. Acreditem
na Maria João quando escolherem
um coach.
Leadership Business Consulting As Freelancer EgorForma
Maria João
Range Ceitil
NATIONALITY
Portuguese
DATE OF BIRTH
28/07/1979
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