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5	
  Stages	
  of	
  the	
  Human	
  Resources	
  Life	
  Cycle	
  in	
  Need	
  of	
  Improvement	
  
	
  
Like	
  many	
  other	
  areas	
  of	
  life	
  and	
  
business,	
  human	
  resources	
  has	
  a	
  unique	
  
life	
  cycle.	
  However,	
  instead	
  of	
  focusing	
  
on	
  the	
  biological	
  aspects	
  of	
  
development,	
  the	
  HR	
  life	
  cycle	
  involves	
  
the	
  stages	
  employees	
  go	
  through	
  and	
  
the	
  role	
  HR	
  takes	
  on	
  during	
  those	
  stages.	
  	
  
	
  
Each	
  stage	
  of	
  the	
  human	
  resources	
  life	
  
cycle	
  has	
  its	
  own	
  challenges,	
  
opportunities,	
  and	
  benefits.	
  For	
  
instance,	
  if	
  your	
  small	
  business	
  is	
  
experiencing	
  excessive	
  employee	
  
turnover,	
  it’s	
  likely	
  that	
  the	
  Motivation	
  
stage	
  of	
  the	
  HR	
  life	
  cycle	
  needs	
  
attention.	
  If	
  an	
  employee’s	
  skills	
  aren’t	
  
improving,	
  you	
  will	
  want	
  to	
  address	
  the	
  Evaluation	
  stage.	
  
	
  
When	
  there’s	
  a	
  breakdown	
  at	
  any	
  stage	
  of	
  the	
  cycle,	
  you	
  need	
  to	
  take	
  the	
  necessary	
  steps	
  to	
  
correct	
  the	
  problem	
  so	
  both	
  your	
  employees	
  and	
  your	
  business	
  continue	
  to	
  grow.	
  	
  
	
  
The	
  Circle	
  of	
  Life	
  For	
  Your	
  Small	
  Business	
  
The	
  typical	
  employee	
  experiences	
  five	
  different	
  stages	
  during	
  their	
  employment	
  with	
  your	
  
business:	
  
1. Recruitment	
  
2. Education	
  
3. Motivation	
  
4. Evaluation	
  
5. Celebration	
  
	
  
1.	
  Recruitment	
  
Growing	
  your	
  business	
  starts	
  with	
  hiring	
  the	
  right	
  people.	
  Hiring	
  decisions	
  play	
  a	
  critical	
  role	
  in	
  
turnover,	
  productivity,	
  and	
  growth.	
  In	
  order	
  to	
  succeed	
  in	
  the	
  recruitment	
  phase	
  of	
  the	
  HR	
  life	
  
cycle,	
  your	
  human	
  resources	
  department	
  needs	
  to:	
  
• Create	
  a	
  strategic	
  staffing	
  plan	
  that	
  includes	
  understanding	
  positions	
  that	
  need	
  to	
  be	
  
filled,	
  what	
  will	
  be	
  expected	
  of	
  an	
  employee,	
  a	
  strategy	
  for	
  attracting	
  the	
  best	
  of	
  the	
  
best,	
  and	
  other	
  hiring	
  concerns	
  
• Analyze	
  compensation	
  and	
  benefits	
  packages	
  to	
  see	
  if	
  they’re	
  competitive	
  enough	
  to	
  
attract	
  the	
  top	
  talent	
  	
  
• Develop	
  an	
  interviewing	
  protocol,	
  which	
  may	
  include	
  written	
  tests	
  and	
  multiple	
  
interview	
  requirements,	
  as	
  well	
  as	
  a	
  focus	
  on	
  active	
  listening	
  	
  
	
  
2.	
  Education	
  
Begin	
  the	
  education	
  process	
  from	
  the	
  moment	
  employees	
  start	
  in	
  their	
  new	
  position.	
  They	
  
should	
  know	
  their	
  role	
  in	
  the	
  company,	
  your	
  expectations,	
  and	
  their	
  responsibilities.	
  During	
  
this	
  phase	
  of	
  the	
  human	
  resources	
  life	
  cycle,	
  it’s	
  important	
  for	
  HR	
  to:	
  	
  
• Communicate	
  your	
  company’s	
  culture	
  and	
  values	
  
• Train	
  new	
  hires	
  until	
  they	
  fully	
  understand	
  their	
  job’s	
  duties	
  and	
  responsibilities	
  	
  
• Assign	
  a	
  coworker	
  to	
  new	
  employees	
  to	
  support	
  their	
  transition	
  and	
  help	
  them	
  feel	
  
more	
  connected	
  with	
  your	
  company	
  	
  
• Introduce	
  new	
  employees	
  to	
  the	
  rest	
  of	
  your	
  staff,	
  and	
  make	
  sure	
  they	
  have	
  everything	
  
they	
  need	
  to	
  get	
  started	
  (including	
  passwords,	
  voice	
  mail,	
  parking	
  passes,	
  etc.)	
  
	
  
3.	
  Motivation	
  
Turnover	
  is	
  highest	
  in	
  the	
  first	
  ninety	
  days,	
  which	
  is	
  often	
  due	
  to	
  a	
  lack	
  of	
  motivation.	
  Leaders	
  
who	
  focus	
  on	
  building	
  bonds	
  with	
  employees	
  in	
  the	
  first	
  ninety	
  days	
  retain	
  employees	
  longer	
  
than	
  those	
  who	
  do	
  not	
  make	
  this	
  effort.	
  	
  HR	
  can	
  effectively	
  motivate	
  new	
  hires	
  by:	
  	
  
• Keeping	
  them	
  engaged,	
  performing	
  at	
  a	
  higher	
  level,	
  and	
  showing	
  commitment	
  to	
  your	
  
company	
  
• Offering	
  reasons	
  to	
  stay	
  motivated,	
  such	
  as	
  better	
  compensation,	
  benefits,	
  and	
  
opportunities	
  for	
  growth	
  
• Providing	
  recognition	
  to	
  employees	
  who	
  perform	
  at	
  a	
  high	
  level	
  
• Appreciating	
  their	
  contribution	
  to	
  help	
  make	
  your	
  business	
  more	
  successful	
  	
  
	
  
4.	
  Evaluation	
  
In	
  this	
  stage	
  of	
  the	
  human	
  resources	
  life	
  cycle,	
  a	
  supervisor	
  evaluates	
  and	
  measures	
  an	
  
employee’s	
  performance.	
  It	
  gives	
  leaders	
  and	
  the	
  employee	
  specific	
  metrics	
  and	
  helps	
  
determine	
  if	
  he	
  or	
  she	
  is	
  the	
  right	
  fit	
  for	
  the	
  job.	
  Focus	
  on	
  the	
  following:	
  
• Challenge,	
  support,	
  and	
  evaluate	
  employees	
  while	
  offering	
  constructive	
  feedback	
  on	
  a	
  
regular	
  basis	
  (not	
  just	
  at	
  evaluation	
  time)	
  
• Conduct	
  performance	
  reviews	
  based	
  on	
  facts,	
  not	
  on	
  feelings	
  
• Spend	
  more	
  of	
  your	
  time	
  discovering	
  employees	
  doing	
  a	
  good	
  job	
  rather	
  than	
  constantly	
  
criticizing	
  	
  
• Offer	
  training	
  and	
  professional	
  development	
  to	
  help	
  employees	
  reach	
  their	
  goals	
  and	
  
move	
  further	
  ahead	
  in	
  your	
  company	
  	
  
	
  
5.	
  Celebration	
  
The	
  fifth	
  stage	
  of	
  the	
  HR	
  life	
  cycle	
  gives	
  you	
  the	
  opportunity	
  to	
  reenergize	
  your	
  staff,	
  thank	
  
employees	
  for	
  their	
  hard	
  work,	
  and	
  recognize	
  important	
  milestones.	
  Show	
  your	
  appreciation	
  
by	
  offering	
  unique	
  benefits	
  (such	
  as	
  flexible	
  work	
  schedules,	
  gift	
  cards,	
  and	
  extra	
  paid	
  time	
  off).	
  
Great	
  businesses	
  find	
  a	
  way	
  to	
  motivate	
  in	
  such	
  a	
  way	
  that	
  employees	
  want	
  to	
  follow	
  them	
  to	
  
achieve	
  company	
  goals.	
  A	
  smart	
  leader	
  makes	
  employees	
  feel	
  empowered	
  by	
  giving	
  them	
  a	
  
sense	
  of	
  ownership.	
  	
  
	
  
The	
  End	
  of	
  the	
  Cycle	
  
All	
  cycles	
  must	
  come	
  to	
  an	
  end—including	
  HR	
  life	
  cycles.	
  Sometimes	
  it	
  ends	
  with	
  retirement,	
  
leaving	
  to	
  return	
  to	
  school,	
  leaving	
  for	
  more	
  pay	
  or	
  better	
  benefits,	
  to	
  tend	
  to	
  family	
  
responsibilities,	
  or	
  involuntary	
  downsizing	
  for	
  economic	
  or	
  strategic	
  reasons.	
  
	
  
Investing	
  the	
  time	
  to	
  do	
  termination	
  right	
  is	
  just	
  as	
  important	
  a	
  part	
  of	
  the	
  employee	
  lifecycle	
  
as	
  recruiting,	
  training,	
  or	
  development.	
  	
  
	
  
Get	
  Assistance	
  
While	
  going	
  through	
  these	
  critical	
  stages	
  of	
  the	
  human	
  resources	
  life	
  cycle	
  may	
  seem	
  
overwhelming	
  to	
  a	
  small	
  business	
  owner	
  or	
  an	
  “Accidental	
  HR	
  Manager,”	
  it	
  doesn’t	
  have	
  to	
  be.	
  	
  
	
  
MJ	
  Management	
  Solutions	
  is	
  ready	
  to	
  help	
  you	
  through	
  every	
  stage,	
  conquer	
  every	
  challenge,	
  
and	
  move	
  forward	
  with	
  confidence.	
  Schedule	
  a	
  consultation	
  at	
  www.MJMS.net	
  or	
  call	
  
480.924.6101	
  to	
  get	
  started	
  today.	
  
	
  

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5 Stages of the Human Resources Life Cycle in Need of Improvement

  • 1. 5  Stages  of  the  Human  Resources  Life  Cycle  in  Need  of  Improvement     Like  many  other  areas  of  life  and   business,  human  resources  has  a  unique   life  cycle.  However,  instead  of  focusing   on  the  biological  aspects  of   development,  the  HR  life  cycle  involves   the  stages  employees  go  through  and   the  role  HR  takes  on  during  those  stages.       Each  stage  of  the  human  resources  life   cycle  has  its  own  challenges,   opportunities,  and  benefits.  For   instance,  if  your  small  business  is   experiencing  excessive  employee   turnover,  it’s  likely  that  the  Motivation   stage  of  the  HR  life  cycle  needs   attention.  If  an  employee’s  skills  aren’t   improving,  you  will  want  to  address  the  Evaluation  stage.     When  there’s  a  breakdown  at  any  stage  of  the  cycle,  you  need  to  take  the  necessary  steps  to   correct  the  problem  so  both  your  employees  and  your  business  continue  to  grow.       The  Circle  of  Life  For  Your  Small  Business   The  typical  employee  experiences  five  different  stages  during  their  employment  with  your   business:   1. Recruitment   2. Education   3. Motivation   4. Evaluation   5. Celebration     1.  Recruitment   Growing  your  business  starts  with  hiring  the  right  people.  Hiring  decisions  play  a  critical  role  in   turnover,  productivity,  and  growth.  In  order  to  succeed  in  the  recruitment  phase  of  the  HR  life   cycle,  your  human  resources  department  needs  to:  
  • 2. • Create  a  strategic  staffing  plan  that  includes  understanding  positions  that  need  to  be   filled,  what  will  be  expected  of  an  employee,  a  strategy  for  attracting  the  best  of  the   best,  and  other  hiring  concerns   • Analyze  compensation  and  benefits  packages  to  see  if  they’re  competitive  enough  to   attract  the  top  talent     • Develop  an  interviewing  protocol,  which  may  include  written  tests  and  multiple   interview  requirements,  as  well  as  a  focus  on  active  listening       2.  Education   Begin  the  education  process  from  the  moment  employees  start  in  their  new  position.  They   should  know  their  role  in  the  company,  your  expectations,  and  their  responsibilities.  During   this  phase  of  the  human  resources  life  cycle,  it’s  important  for  HR  to:     • Communicate  your  company’s  culture  and  values   • Train  new  hires  until  they  fully  understand  their  job’s  duties  and  responsibilities     • Assign  a  coworker  to  new  employees  to  support  their  transition  and  help  them  feel   more  connected  with  your  company     • Introduce  new  employees  to  the  rest  of  your  staff,  and  make  sure  they  have  everything   they  need  to  get  started  (including  passwords,  voice  mail,  parking  passes,  etc.)     3.  Motivation   Turnover  is  highest  in  the  first  ninety  days,  which  is  often  due  to  a  lack  of  motivation.  Leaders   who  focus  on  building  bonds  with  employees  in  the  first  ninety  days  retain  employees  longer   than  those  who  do  not  make  this  effort.    HR  can  effectively  motivate  new  hires  by:     • Keeping  them  engaged,  performing  at  a  higher  level,  and  showing  commitment  to  your   company   • Offering  reasons  to  stay  motivated,  such  as  better  compensation,  benefits,  and   opportunities  for  growth   • Providing  recognition  to  employees  who  perform  at  a  high  level   • Appreciating  their  contribution  to  help  make  your  business  more  successful       4.  Evaluation   In  this  stage  of  the  human  resources  life  cycle,  a  supervisor  evaluates  and  measures  an   employee’s  performance.  It  gives  leaders  and  the  employee  specific  metrics  and  helps   determine  if  he  or  she  is  the  right  fit  for  the  job.  Focus  on  the  following:   • Challenge,  support,  and  evaluate  employees  while  offering  constructive  feedback  on  a   regular  basis  (not  just  at  evaluation  time)   • Conduct  performance  reviews  based  on  facts,  not  on  feelings  
  • 3. • Spend  more  of  your  time  discovering  employees  doing  a  good  job  rather  than  constantly   criticizing     • Offer  training  and  professional  development  to  help  employees  reach  their  goals  and   move  further  ahead  in  your  company       5.  Celebration   The  fifth  stage  of  the  HR  life  cycle  gives  you  the  opportunity  to  reenergize  your  staff,  thank   employees  for  their  hard  work,  and  recognize  important  milestones.  Show  your  appreciation   by  offering  unique  benefits  (such  as  flexible  work  schedules,  gift  cards,  and  extra  paid  time  off).   Great  businesses  find  a  way  to  motivate  in  such  a  way  that  employees  want  to  follow  them  to   achieve  company  goals.  A  smart  leader  makes  employees  feel  empowered  by  giving  them  a   sense  of  ownership.       The  End  of  the  Cycle   All  cycles  must  come  to  an  end—including  HR  life  cycles.  Sometimes  it  ends  with  retirement,   leaving  to  return  to  school,  leaving  for  more  pay  or  better  benefits,  to  tend  to  family   responsibilities,  or  involuntary  downsizing  for  economic  or  strategic  reasons.     Investing  the  time  to  do  termination  right  is  just  as  important  a  part  of  the  employee  lifecycle   as  recruiting,  training,  or  development.       Get  Assistance   While  going  through  these  critical  stages  of  the  human  resources  life  cycle  may  seem   overwhelming  to  a  small  business  owner  or  an  “Accidental  HR  Manager,”  it  doesn’t  have  to  be.       MJ  Management  Solutions  is  ready  to  help  you  through  every  stage,  conquer  every  challenge,   and  move  forward  with  confidence.  Schedule  a  consultation  at  www.MJMS.net  or  call   480.924.6101  to  get  started  today.