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Essential Business Skills for Our Future Business Professionals

A High School Class

In Life
In Career
In Business

The global standard for introducing High School
students to the business world and essential business skills

By the International Business Training Association
…the Global Standard for Essential Business Skills
ABOUT :
Track Learning Solutions , Track LS is a Regional Leader in
delivering Innovative and professional Programs and
Solutions in Learning and Training.
TRACK believes that human capital is the most valuable
asset in the 21st century and this is why It aims to deliver
Soft Skills Training programs which in turn have direct
impact on development of human resources within
organizations.
ABOUT:
The International Business Training Association, IBTA is a
knowledge-centered organization committed to the training and
certifying of business professionals to international standards,
founded in 2003. IBTA is a global organization dedicated to:
• Maintaining a common body of knowledge for business
professionals
• Providing global leadership in soft-skills for business
professionals
• Certifying business professionals to international standards
• Administering training and certification examinations

Copyright © 2013. All Rights are Reserved
IBTA’s Mission
• To equip current and future business
professionals with the skills and
certifications required to meet and
surpass business standards in our
global industries

Copyright © 2013. All Rights are Reserved
About CYBP
• The Certified Young Business Professional program is an
international industry-neutral high school class that validates and
develops young business professionals. A typical candidate is a high
school student in pursuit of excellence and is committed to
exceeding all standards for young business professionals
• The CYBP program establishes a foundation-level, industry neutral
curriculum for high school students, enabling employers and the
candidate to have a platform to develop the CYBP for targeted
positions within businesses
• The program was developed by industry-wide and cross-platform
job task analysis, and by consultation with key high school
teachers and educators to ensure the program’s effectiveness and
applicability for high school students entering the business world

Copyright © 2013. All Rights are Reserved
Copyright © 2013. All Rights are Reserved
Global Business World Standard
• Millions of new workers enter the workforce
each year
• Many have technical or industry-specific skills,
but lack the basic essential business skills
• Employers’ challenge is to identify the most
qualified individual to employ requiring the least
amount of training
• CYBP provides a quick and economical solution
to advance and measure the business skill sets
of high school students
Copyright © 2013. All Rights are Reserved
Certified Young Business Professional
• The CYBP program is for High Schools who desire to provide students
the foundational business skills required to support and lead today’s
organizations. These foundational skills are required by practically all
institutions and organizations as a measure of competency
• High Schools internally grade and put grades or credits on student
transcripts like any other high school course
• Student may choose, after finishing the class, to attain a global
business certification from the International Business Training
Association by taking the following official CYBP online exam offered
by IBTA

• Certified Young Business Professional Y20-901

Copyright © 2013. All Rights are Reserved
CYBP Course Outline
•
•
•
•
•
•
•
•

Introduction to Business
Starting a Business
Leadership
Sales
Customer Service
Business Communication
Business Etiquette
Management

•
•
•
•

Marketing
Human Resources
Finance and Budget
Technology in
Business

Copyright © 2013. All Rights are Reserved
CYBP Candidate Requirements
This course requires that students meet the following
prerequisites:
• The candidate must have a commitment to the pursuit of
excellence
• The candidate must be in high school or secondary school or
be at a similar educational standard

Copyright © 2013. All Rights are Reserved
Global Certification
• The CYBP certification exams from
International Business Training
Association are delivered online and are
accessible worldwide through Prometric at
High Schools with internet access

Copyright © 2013. All Rights are Reserved
Benefits of CYBP
• Greater student and parent satisfaction about future career
options
• Enhances student employability
• Simple and reliable program that can be integrated into high
school curriculum in one (1) school year
• Establishes best practices for essential business skills
• Proof of business training achievement
• Certified individuals can demonstrate service skills with a
widely-recognized international certification

Copyright © 2013. All Rights are Reserved
International Recognition
• By deciding to achieve the CYBP designation after taking the
class, candidates are able to attain international recognition
as IBTA’s business skills programs are delivered in many
regions of the world such as USA, Canada, Asia, Caribbean,
Australia, South America, Central America, Middle East, South
Africa and Europe, China and India
• CYBP is presently the world’s only global business skills
certification for teenagers

Copyright © 2013. All Rights are Reserved
IBTA International Recognition
•
•
•
•
•
•
•

United States
Canada
Caribbean
South America
Central America
Africa
India

•
•
•
•

China
Middle East
Europe
Australia

Copyright © 2013. All Rights are Reserved
Corporate Feedback
• “With over 80,000 employees globally, it is
essential for an organization of our magnitude
to ensure that we have a standardized yet
internationally aligned approach to providing
solutions to our diverse customer base,
regardless of what region or continent we are
operating in. It is for this reason that we strive
to associate the Ricoh Group, with international
bodies who are experts in setting international
standards,” said Norbert van Halderen –
Director, Ricoh Learning & Development

Copyright © 2013. All Rights are Reserved
Teacher Feedback
• “I feel strongly that the material covered
on Customer Service is right on point,
easy to read and relevant,” said Diana
Hoover, lead instructor of the ITC
Communications and Professional
Development

Copyright © 2013. All Rights are Reserved
Student Feedback
• Student Gwendolyn Evans said the skills she is
learning are applicable in both her business
and personal life. “Coming from a background
of customer service, I feel that the skills
acquired through this course are invaluable.
Understanding the difference in personality,
behavioral, and working styles will make life
much easier as well as less stressful. My intent
is to use these skills in both business and
everyday life,” said Evans

Copyright © 2013. All Rights are Reserved
Human Resource Training Feedback
• “We are excited with this joint venture. It is
wonderful to be in the forefront of providing training
in essential business skills. The courses in IBTA’s
program are short, relevant, well-structured and in
demand. Each module engages the student and
allows them to come out with real-world business
principles. The program should be a core component
for every employee in all areas of industry,” said
Larry Granville, General Manager, CCT

Copyright © 2013. All Rights are Reserved
Major Corporations Trained

• The following companies have all had employees
train on IBTA’s programs:
–
–
–
–
–
–
–

Ricoh
Starbucks
MCI
Verizon Wireless
Comcast
Ford
PriceWaterhouse Coopers

- Cable & Wireless

Copyright © 2013. All Rights are Reserved
Made for High Schools
• Prepare your students for the business world, guarantee
their professional success and put them on the path to
become the next Bill Gates or Mark Zuckerburg , or a great
CEO or Business Manager.
• Give students practical knowledge and training about
starting and operating a successful business developed by
the global standard for essential business skills
• Contact IBTA today about equipping your school to
provide this class to your students and offering them a
global business certification developed and issued by the
International Business Training Association

Copyright © 2013. All Rights are Reserved
CYBP High School Schedule
• CYBP is one high school class that is taken in one (1)
school year
• The course is approximately 120 hours
• Sample schedules for a typical school year with more
than 160 school days include the following



Approx. 1.5 hours every other day
Approx. 45 minutes every day

Copyright © 2013. All Rights are Reserved
First Half Topics
• Introduction to Business
• Starting a Business
• Leadership

• Sales
• Customer Service

Copyright © 2013. All Rights are Reserved
Second Half Topics
• Business Communication
• Business Etiquette
• Management
• Human Resources
• Accounting & Budgeting
• Technology in Business
Copyright © 2013. All Rights are Reserved
CYBP Classroom Activities
Creating Personalized Business Tools:
•
•
•
•
•
•

Business plans
Business cards
Brochures
Webpages
Budgets
Customer satisfaction surveys

•
•
•
•
•
•

Organizational charts
Employment ads
Position descriptions
Social network ads
Online ads
and more …

Copyright © 2013. All Rights are Reserved
Classroom Activities (Continued)
•
•
•
•
•
•

Role play scenarios
Games
Quizzes
Problem-solving scenarios
Decision-making scenarios
And more…

Copyright © 2013. All Rights are Reserved
How to Become Certified?
Candidates should:
Study CBP Course at an Authorized Training
Providers (ATP).
Register & Pass the Online CBP Exam.
CBP Certificate will Be delivered to the testing
Center at which the candidate sat for the exam
within 45 to 60 days.

Copyright © 2013. All Rights are Reserved
How to be Certified Instructors?
Instructors should:
• Submit their CV to the CBP Evaluation
Committee.
• Achieve the CBP Professional Credentials
with an Exam Score of 90% and Above.

Copyright © 2013. All Rights are Reserved
How to be ATP?
Training Centers should:
• Fill in Application form and send to TRACK.
• Sign the Authorization Agreement.
• Certify an Instructor with Three months of
Operation.

Copyright © 2013. All Rights are Reserved
TRACK LS Contact Info
• Visit us at www.ibta-arabia.com

• Contact us at cybp@ibta-arabia.com
“We look forward to serving you!”
Many Thanks
Copyright © 2013. All Rights are Reserved

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How to become Certified Young Business Professional – CYBP

  • 1. Essential Business Skills for Our Future Business Professionals A High School Class In Life In Career In Business The global standard for introducing High School students to the business world and essential business skills By the International Business Training Association …the Global Standard for Essential Business Skills
  • 2. ABOUT : Track Learning Solutions , Track LS is a Regional Leader in delivering Innovative and professional Programs and Solutions in Learning and Training. TRACK believes that human capital is the most valuable asset in the 21st century and this is why It aims to deliver Soft Skills Training programs which in turn have direct impact on development of human resources within organizations.
  • 3. ABOUT: The International Business Training Association, IBTA is a knowledge-centered organization committed to the training and certifying of business professionals to international standards, founded in 2003. IBTA is a global organization dedicated to: • Maintaining a common body of knowledge for business professionals • Providing global leadership in soft-skills for business professionals • Certifying business professionals to international standards • Administering training and certification examinations Copyright © 2013. All Rights are Reserved
  • 4. IBTA’s Mission • To equip current and future business professionals with the skills and certifications required to meet and surpass business standards in our global industries Copyright © 2013. All Rights are Reserved
  • 5. About CYBP • The Certified Young Business Professional program is an international industry-neutral high school class that validates and develops young business professionals. A typical candidate is a high school student in pursuit of excellence and is committed to exceeding all standards for young business professionals • The CYBP program establishes a foundation-level, industry neutral curriculum for high school students, enabling employers and the candidate to have a platform to develop the CYBP for targeted positions within businesses • The program was developed by industry-wide and cross-platform job task analysis, and by consultation with key high school teachers and educators to ensure the program’s effectiveness and applicability for high school students entering the business world Copyright © 2013. All Rights are Reserved
  • 6. Copyright © 2013. All Rights are Reserved
  • 7. Global Business World Standard • Millions of new workers enter the workforce each year • Many have technical or industry-specific skills, but lack the basic essential business skills • Employers’ challenge is to identify the most qualified individual to employ requiring the least amount of training • CYBP provides a quick and economical solution to advance and measure the business skill sets of high school students Copyright © 2013. All Rights are Reserved
  • 8. Certified Young Business Professional • The CYBP program is for High Schools who desire to provide students the foundational business skills required to support and lead today’s organizations. These foundational skills are required by practically all institutions and organizations as a measure of competency • High Schools internally grade and put grades or credits on student transcripts like any other high school course • Student may choose, after finishing the class, to attain a global business certification from the International Business Training Association by taking the following official CYBP online exam offered by IBTA • Certified Young Business Professional Y20-901 Copyright © 2013. All Rights are Reserved
  • 9. CYBP Course Outline • • • • • • • • Introduction to Business Starting a Business Leadership Sales Customer Service Business Communication Business Etiquette Management • • • • Marketing Human Resources Finance and Budget Technology in Business Copyright © 2013. All Rights are Reserved
  • 10. CYBP Candidate Requirements This course requires that students meet the following prerequisites: • The candidate must have a commitment to the pursuit of excellence • The candidate must be in high school or secondary school or be at a similar educational standard Copyright © 2013. All Rights are Reserved
  • 11. Global Certification • The CYBP certification exams from International Business Training Association are delivered online and are accessible worldwide through Prometric at High Schools with internet access Copyright © 2013. All Rights are Reserved
  • 12. Benefits of CYBP • Greater student and parent satisfaction about future career options • Enhances student employability • Simple and reliable program that can be integrated into high school curriculum in one (1) school year • Establishes best practices for essential business skills • Proof of business training achievement • Certified individuals can demonstrate service skills with a widely-recognized international certification Copyright © 2013. All Rights are Reserved
  • 13. International Recognition • By deciding to achieve the CYBP designation after taking the class, candidates are able to attain international recognition as IBTA’s business skills programs are delivered in many regions of the world such as USA, Canada, Asia, Caribbean, Australia, South America, Central America, Middle East, South Africa and Europe, China and India • CYBP is presently the world’s only global business skills certification for teenagers Copyright © 2013. All Rights are Reserved
  • 14. IBTA International Recognition • • • • • • • United States Canada Caribbean South America Central America Africa India • • • • China Middle East Europe Australia Copyright © 2013. All Rights are Reserved
  • 15. Corporate Feedback • “With over 80,000 employees globally, it is essential for an organization of our magnitude to ensure that we have a standardized yet internationally aligned approach to providing solutions to our diverse customer base, regardless of what region or continent we are operating in. It is for this reason that we strive to associate the Ricoh Group, with international bodies who are experts in setting international standards,” said Norbert van Halderen – Director, Ricoh Learning & Development Copyright © 2013. All Rights are Reserved
  • 16. Teacher Feedback • “I feel strongly that the material covered on Customer Service is right on point, easy to read and relevant,” said Diana Hoover, lead instructor of the ITC Communications and Professional Development Copyright © 2013. All Rights are Reserved
  • 17. Student Feedback • Student Gwendolyn Evans said the skills she is learning are applicable in both her business and personal life. “Coming from a background of customer service, I feel that the skills acquired through this course are invaluable. Understanding the difference in personality, behavioral, and working styles will make life much easier as well as less stressful. My intent is to use these skills in both business and everyday life,” said Evans Copyright © 2013. All Rights are Reserved
  • 18. Human Resource Training Feedback • “We are excited with this joint venture. It is wonderful to be in the forefront of providing training in essential business skills. The courses in IBTA’s program are short, relevant, well-structured and in demand. Each module engages the student and allows them to come out with real-world business principles. The program should be a core component for every employee in all areas of industry,” said Larry Granville, General Manager, CCT Copyright © 2013. All Rights are Reserved
  • 19. Major Corporations Trained • The following companies have all had employees train on IBTA’s programs: – – – – – – – Ricoh Starbucks MCI Verizon Wireless Comcast Ford PriceWaterhouse Coopers - Cable & Wireless Copyright © 2013. All Rights are Reserved
  • 20. Made for High Schools • Prepare your students for the business world, guarantee their professional success and put them on the path to become the next Bill Gates or Mark Zuckerburg , or a great CEO or Business Manager. • Give students practical knowledge and training about starting and operating a successful business developed by the global standard for essential business skills • Contact IBTA today about equipping your school to provide this class to your students and offering them a global business certification developed and issued by the International Business Training Association Copyright © 2013. All Rights are Reserved
  • 21. CYBP High School Schedule • CYBP is one high school class that is taken in one (1) school year • The course is approximately 120 hours • Sample schedules for a typical school year with more than 160 school days include the following   Approx. 1.5 hours every other day Approx. 45 minutes every day Copyright © 2013. All Rights are Reserved
  • 22. First Half Topics • Introduction to Business • Starting a Business • Leadership • Sales • Customer Service Copyright © 2013. All Rights are Reserved
  • 23. Second Half Topics • Business Communication • Business Etiquette • Management • Human Resources • Accounting & Budgeting • Technology in Business Copyright © 2013. All Rights are Reserved
  • 24. CYBP Classroom Activities Creating Personalized Business Tools: • • • • • • Business plans Business cards Brochures Webpages Budgets Customer satisfaction surveys • • • • • • Organizational charts Employment ads Position descriptions Social network ads Online ads and more … Copyright © 2013. All Rights are Reserved
  • 25. Classroom Activities (Continued) • • • • • • Role play scenarios Games Quizzes Problem-solving scenarios Decision-making scenarios And more… Copyright © 2013. All Rights are Reserved
  • 26. How to Become Certified? Candidates should: Study CBP Course at an Authorized Training Providers (ATP). Register & Pass the Online CBP Exam. CBP Certificate will Be delivered to the testing Center at which the candidate sat for the exam within 45 to 60 days. Copyright © 2013. All Rights are Reserved
  • 27. How to be Certified Instructors? Instructors should: • Submit their CV to the CBP Evaluation Committee. • Achieve the CBP Professional Credentials with an Exam Score of 90% and Above. Copyright © 2013. All Rights are Reserved
  • 28. How to be ATP? Training Centers should: • Fill in Application form and send to TRACK. • Sign the Authorization Agreement. • Certify an Instructor with Three months of Operation. Copyright © 2013. All Rights are Reserved
  • 29. TRACK LS Contact Info • Visit us at www.ibta-arabia.com • Contact us at cybp@ibta-arabia.com “We look forward to serving you!” Many Thanks Copyright © 2013. All Rights are Reserved