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Hexaware insurance analytics
1.
Hexaware Insurance Analytics
2.
Hexaware Insurance Practice
Highlights Over 25+ Globally satisfied clients and over 400+ insurance professionals.. Partnerships: Business Intelligence and Analytics. KPI Dashboard across Insurance value chain Core PAS – Life and P&C Claims Administration LOMA /AICPCU and IBM SOA Certified professionals. SOA Enabled, Componentized, Rule based processing, Dedicated CoE for Insurance providing thought leadership. Channel Management Alliances with the best-in-class application vendor for PAS & CMS Channel Policy New Business Claims Business Management Administration ERP System & Underwriting Administration Analytics Service System Process Consulting Key Industry Solutions Enterprise Applications. BPO / KPO. • Business Consulting. • PAS Implementation. • Human Resource • Voice and non-voice. • Enterprise Architecture. • CMS Implementation. Management. • Claims Pre processing Legacy Modernization. • BI & A • CRM. • Data Correction. • Service Oriented • Testing Services • ERP Finance • Payment processing. Architecture. • Insurance Testing • Content Management • Actuarial process • Quality Consulting accelerators. • Internet / Intranet Portals. outsourcing. • Business Rule Engines • Market Research Outsourcing 2 © Hexaware Technologies. All rights reserved.
3.
Business Analytics -
Insurance Insurance Analytics Pack Additional Life and Non-Life insurance. Analytics Technology agnostic, Platform independent and customizable. CRM Bottom up design for holistic and granular level of data analysis HR-IT Pre Built – Jump Start Kit Process Coverage General Ledger Claims, Channel & Marketing Sales Policy Admin Underwriting SCM Components Strategic Question Repository Counterparty Risk Pre Built Dashboards, Performance Metrics & Reports, OpRisk Pack Pre built Data model, Pre Built data marts, Partnerships with Greenplum, Oracle, IBM, Microsoft, Informatica, QlikView 3 © Hexaware Technologies. All rights reserved.
4.
Management Dashboard
Channel Underwriting Policy Admin Analytics Analytics Analytics Claims Analytics • Sales • Process TAT • Process TAT Performance • Underwriting • Persistency Claims Severity • Critical Ratios Effectiveness Analysis Claims Pattern Channel Policy Business Customer Reserving/ Processing Performance Quote / Rates Underwriting Issuan Process TAT Growth Retention Severity Analysis ce Sub Processes Sales and Policy Claims Underwriting Distribution Services Processing Processes 4 © Hexaware Technologies. All rights reserved.
5.
Marketing Analytics; Monitor
Business Growth Complete view of your business data. Analyze the performance against targets. Download reports in excel format. 5 © Hexaware Technologies. All rights reserved.
6.
Slice and Dice
of Persistency / Customer Retention Persistency Analysis, get complete view Drill down slice and dice Get complete view. 6 © Hexaware Technologies. All rights reserved.
7.
On-screen TAT Analysis •
Our solution helps track all the operational metrics. • Measure your TAT for all process and know the bottle necks. Sub-Process Entire Process 7 © Hexaware Technologies. All rights reserved.
8.
Dashboard + Drill
down • Identification of key ratios useful for claims operations. – Dashboard + drilldown. Drill Down Dimension • Control costs and reserving accuracy by tracking Other Combined, Loss, Expense, Settlement and Claim ratios. Monitor performance. • Multi dimensional drill down • Same KPI different analysis • Export to Excel 8 © Hexaware Technologies. All rights reserved.
9.
KPI based -
Claim Pattern Analysis. • Analysis across all key parameters (Product, Region, Channel) - Deep insight for improving operational efficiency. • Real time view of settlement ratio to monitor target versus actual performance with drill down option to know what is pulling you down 9 © Hexaware Technologies. All rights reserved.
10.
Claims data analysis
– meaningful insight One set of claims data when analyzed on different dimensions yield different inferences 2 Claims distribution by vehicle- make helps you analyze 1 which Claim by cover type helps you decipher – brand’s Garage coverage claims is on higher side pricing needs correction 3 Claims repudiation analysis by distribution channel by Geo helps analyze possible fraudulent behavior 10 © Hexaware Technologies. All rights reserved.
11.
Catastrophic claim analysis
Claims Amount Analysis by Zone helps in analyzing claims reported from a particular Geography. This dashboard allows analysis on Geographic basis. The Zone hierarchy includes States and City. Claim Analysis by Type by Zone gives a visual dashboard of the reason of claims in a Geo. It can also be used to analyze the claim type and reason associated with catastrophic claims like flood, typhoons etc. Analyze, How fast you settled claims. 11 © Hexaware Technologies. All rights reserved.
12.
Thanks ©
2009 Hexaware Technologies Limited. All rights reserved. For internal circulation only. Neither this publication nor any part of it may be reproduced, stored in a retrieval system or transmitted in any form or in any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of Hexaware Technologies Limited. Published by Corporate Marketing & Communications 12 © Hexaware Technologies. All rights reserved. www.hexaware.com