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IBM Forms
Experience Builder
on Cloud
1
Marty Lechleider
Offering Manager
martin_lechleider@us.ibm.com
What is IBM Forms Experience Builder on Cloud?
Forms
View
Analysis
Design
Manage
Service Catalog APIs
Runtime
Design
Enterprise Directory Federation
Workflow Role Based Access Control
Data
Collection
Services
File
Attachment
Services
JavaScript APIEvents
Rules
IBM ID
Notifications
App
Definition
Services
Customer Specific APIs
Forms/Pages
API
Styles
A no-code / low-code web applications platform for data capture and process automation
IBM Forms Experience Builder on Cloud
Admin Console
Properties
Pain Points
 Difficulty engaging customers
 Inefficient and outdated
processes
 Not able to easily collect the
information needed
 Feeling competitive and cost
pressures
How FEB can help
 Quickly create customer
engagement apps
 Puts you in control
 Transform how you do things
Application Patterns
Collecting
Information
Tracking and
Updating
Information
Reporting and
Analysis
Automate
Processes
• Surveys
• Polls
• Inspections
• Opportunities
• Issues
• Projects
• Programs
• Applications
• Registration
Customer, partner and employee facing
Who uses Forms Experience Builder?
Hundreds of customers - many who have expressed interest in moving to
cloud
IBM Forms Experience
BuilderEvent
AJAX/REST
Provides an exceptional experience and performance
Single Page Load
Client
FEB on Cloud





Drag widgets onto the canvas & set their properties Customize, integrate and extend
• JavaScript API
• Data Access REST API
• Service Integration
• HTML Fragments
• Custom CSS
Centrally manage all your FEB application artifacts in Watson Content
Hub
Plus the Data Access
API gives you access to
your data in JSON and
XML
FEB App
FEB on Cloud Any REST API
HTTP
Transport
Catalog
defined
service
In app
defined
Service
• In app or catalog defined service
• Use FEB’s built in HTTP Transport or extend with your own
IBM Case
Manager
Other FEB
Applications
example
concept
Roles Stages Permissions Notifications
Groups of people
who have access to
the form
Workflow state
of the form
What each Role can do
and see in each Stage
Emails sent when a
form is submitted
 Initiator
 Reviewer
 Manager
 Start
 Submitted
 Approved
 Rejected
 Initiator can Create
in Start
 Reviewer can Read
and Update in
Submitted
Send confirmations,
alerts, updates, etc…
• No compromises: all the features of
the on premise offering
• Dedicated secure HA database with
500GB of storage
• In app Services and your own
Service Catalog
• Control over your preferences and
properties
• IBM ID with Enterprise Directory
Federation
• Control over users: Admins,
Designers and Application Users
Easy to Design and Change Apps
Solutions designed with FEB are agile and easily changed to accommodate changing business
requirements
Cloud deployment
Use FEB on Cloud which is secure and
highly available.
Simple workflow
Speed the approval process with flexible,
role-based workflow and access control.
Everything you need
Database, reports and charts are all
automatically created. All the software
you need is included.
Flexible integration
Add FEB apps to the your customer or
employee website and integrated with
your systems.
Adaptive behavior
Forms will adapt to the devices they
are being used on.
Extensible
Apps can be customized
using standard web
development skills.
Back Up
Charts
 Make your forms
experience dynamic
 Specify rules to:
 Show/hide
 Enable/disable
 Require/not
require parts of
your form
 Specify any validation pattern with easy
to understand rules
 # for numbers 0-9
 @ for letters A-Z
 ? For numbers or letters
 Or enter a sample of the required format
(555) 123-4567
 Add multiple patterns by separating
expressions with a comma
 Set invalid message display
FEB Applications can have one or more Forms
and each Form can have any number of Pages
Reservations
Rental
Payment
Agreement
Inventory
Bikes
FEB DB
db tables are automatically
created for each Form
URL Structure
<domain>/forms/anon/org/app/<App ID>/launch/index.html?form=<Form ID>
Dynamic Web Experience
PDF Output
When transaction documents are required
fill PDF templates
Dynamic Width Dynamic Layout Dynamic Rules
Form page
width
adjusts to
the width of
window,
portal
column,
iframe or
device
Form layout
collapses to
one column
based on
breakpoints
selected
Rules set
to
determine
when to
show and
hide
elements
Or use standard web markup to embedIBM DX – Drag and Drop FEB Apps on to page
FEB UI Objects
 Pages
 Sections
 Images
 Buttons
 etc
FEB Data Objects
 Single Line
 Numbers
 Dates
 Select One
 Drop Down
 etc
onShow
onStart
onClick
onValid
onMouseOver
onMouseOut
onHide
onNew
onChange
onLoad
onSubmit
onDataRecieved
onNavigateAway
afterSave
beforeSave
etc
FEB EventsFEB Objects
Any Custom JavaScript You Want
Load 3rd any party JS framework HTML fragments New function in your app
google/recaptcha/api.js
Example: Adding a Google Recaptcha to your
App
on callback
IBM Forms Experience Builder on Cloud
IBM Forms Experience Builder on Cloud
IBM Forms Experience Builder on Cloud
IBM Forms Experience Builder on Cloud
IBM Forms Experience Builder on Cloud
IBM Forms Experience Builder on Cloud

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IBM Forms Experience Builder on Cloud

  • 1. IBM Forms Experience Builder on Cloud 1 Marty Lechleider Offering Manager martin_lechleider@us.ibm.com
  • 2. What is IBM Forms Experience Builder on Cloud? Forms View Analysis Design Manage Service Catalog APIs Runtime Design Enterprise Directory Federation Workflow Role Based Access Control Data Collection Services File Attachment Services JavaScript APIEvents Rules IBM ID Notifications App Definition Services Customer Specific APIs Forms/Pages API Styles A no-code / low-code web applications platform for data capture and process automation IBM Forms Experience Builder on Cloud Admin Console Properties Pain Points  Difficulty engaging customers  Inefficient and outdated processes  Not able to easily collect the information needed  Feeling competitive and cost pressures How FEB can help  Quickly create customer engagement apps  Puts you in control  Transform how you do things
  • 3. Application Patterns Collecting Information Tracking and Updating Information Reporting and Analysis Automate Processes • Surveys • Polls • Inspections • Opportunities • Issues • Projects • Programs • Applications • Registration Customer, partner and employee facing
  • 4. Who uses Forms Experience Builder? Hundreds of customers - many who have expressed interest in moving to cloud
  • 5. IBM Forms Experience BuilderEvent AJAX/REST Provides an exceptional experience and performance Single Page Load Client
  • 7. Drag widgets onto the canvas & set their properties Customize, integrate and extend • JavaScript API • Data Access REST API • Service Integration • HTML Fragments • Custom CSS
  • 8.
  • 9. Centrally manage all your FEB application artifacts in Watson Content Hub
  • 10.
  • 11. Plus the Data Access API gives you access to your data in JSON and XML
  • 12. FEB App FEB on Cloud Any REST API HTTP Transport Catalog defined service In app defined Service • In app or catalog defined service • Use FEB’s built in HTTP Transport or extend with your own IBM Case Manager Other FEB Applications
  • 13. example concept Roles Stages Permissions Notifications Groups of people who have access to the form Workflow state of the form What each Role can do and see in each Stage Emails sent when a form is submitted  Initiator  Reviewer  Manager  Start  Submitted  Approved  Rejected  Initiator can Create in Start  Reviewer can Read and Update in Submitted Send confirmations, alerts, updates, etc…
  • 14. • No compromises: all the features of the on premise offering • Dedicated secure HA database with 500GB of storage • In app Services and your own Service Catalog • Control over your preferences and properties • IBM ID with Enterprise Directory Federation • Control over users: Admins, Designers and Application Users
  • 15.
  • 16. Easy to Design and Change Apps Solutions designed with FEB are agile and easily changed to accommodate changing business requirements Cloud deployment Use FEB on Cloud which is secure and highly available. Simple workflow Speed the approval process with flexible, role-based workflow and access control. Everything you need Database, reports and charts are all automatically created. All the software you need is included. Flexible integration Add FEB apps to the your customer or employee website and integrated with your systems. Adaptive behavior Forms will adapt to the devices they are being used on. Extensible Apps can be customized using standard web development skills.
  • 18.  Make your forms experience dynamic  Specify rules to:  Show/hide  Enable/disable  Require/not require parts of your form
  • 19.  Specify any validation pattern with easy to understand rules  # for numbers 0-9  @ for letters A-Z  ? For numbers or letters  Or enter a sample of the required format (555) 123-4567  Add multiple patterns by separating expressions with a comma  Set invalid message display
  • 20. FEB Applications can have one or more Forms and each Form can have any number of Pages Reservations Rental Payment Agreement Inventory Bikes FEB DB db tables are automatically created for each Form URL Structure <domain>/forms/anon/org/app/<App ID>/launch/index.html?form=<Form ID>
  • 21. Dynamic Web Experience PDF Output When transaction documents are required fill PDF templates
  • 22. Dynamic Width Dynamic Layout Dynamic Rules Form page width adjusts to the width of window, portal column, iframe or device Form layout collapses to one column based on breakpoints selected Rules set to determine when to show and hide elements
  • 23. Or use standard web markup to embedIBM DX – Drag and Drop FEB Apps on to page
  • 24. FEB UI Objects  Pages  Sections  Images  Buttons  etc FEB Data Objects  Single Line  Numbers  Dates  Select One  Drop Down  etc onShow onStart onClick onValid onMouseOver onMouseOut onHide onNew onChange onLoad onSubmit onDataRecieved onNavigateAway afterSave beforeSave etc FEB EventsFEB Objects Any Custom JavaScript You Want
  • 25. Load 3rd any party JS framework HTML fragments New function in your app google/recaptcha/api.js Example: Adding a Google Recaptcha to your App on callback

Notes de l'éditeur

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  2. This quote from Gartner Research explains what it’s all about (read the quote). You already have digital assets, maybe even more than you realize. It just makes sense to drive value and revenue from them. And you do that by taking advantage of the pervasive digital connections—the multiple touch points that you now have with all of your customers, and all of your employees. With these, it’s no exaggeration to say that you really can reinvent relationships, and rethink engagement with customers and employees alike. 81% of purchasers get advice from their social network Reducing customer churn by 5% can increase profits 25-125% Videos on landing pages increase conversion by 86% 70% leave due to poor service, not product quality 90% use multiple screens sequentially to accomplish a task over time 80% of CIOs get some of their infrastructure delivered through the private cloud 84% of businesses use web analytics $180 billion estimated global cloud services market by the end of 2015 Reducing customer churn by 5% can increase profits 25-125%- http://www.bautomation.com/successes-resources/articles/startling-statistics-on-customer-retention-acquisition/489/ Almost 70% of the identifiable reasons by customers left had nothing to do with the product..prevailing reason was poor quality of service. http://www.customer-satisfaction.com.au/CustomerSatisfaction.htm Cloud computing stats: http://www.statetechmagazine.com/article/2013/09/13-cloud-computing-stats-cios