Who Said What Community 2.0 5 12 091. “Who Said
What?”
Community 2.0
May 12, 2009
(But based on the
presentations and
discussions from
May 11, 2009)
© 2009 Patricia Seybold Group
2. Ground Rules
• List of speakers at the top, quotations at the bottom (one quote
at a time).
• Shout out who you think who said each quote.
• Prizes, prizes, prizes!
• Names are removed as we go.
• The decision of the judges is final.
• Crowdsourcing Question: Can speakers guess their own names?
Page 2
© 2009 Patricia Seybold Group
3. The 5/11/09 Speakers
1. Andrew Raisiej, Personal Democracy Forum 12. Joe Cothrel, Lithium Technologies
2. Beth Murphy, Digg 13. Josh Hilliker, Intel
3. Bill Johnston, Forum One Networks 14. Kellie Parker, Sega
4. Chris Brogan, New Marketing Labs 15. Kelly Ripley Feller, Intel
5. Chris Tolles, Topix
16. Lee Aase, Mayo Clinic
6. Connie Bensen, Techrigy
17. Lindsay Lebresco, Graco
7. David O. Sacks, Geni & Yammer
18. Nick Koudas, Sysomos
8. Dawn Foster, Fast Wonder Consulting
19. Peggy Duvette, Wiser Earth
9. Drew Bartkiewicz, The Hartford
20. Pepper Roukas, American Express
10. Eric Boles, IIR
21. Tara Hunt, The Citizen Agency
11. Jason Harrison, IPG Mediabrands
Page 3
© 2009 Patricia Seybold Group
4. Example
1. Andrew Raisiej, Personal Democracy Forum 12. Joe Cothrel, Lithium Technologies
2. Beth Murphy, Digg 13. Josh Hilliker, Intel
3. Bill Johnston, Forum One Networks 14. Kellie Parker, Sega
4. Chris Brogan, New Marketing Labs 15. Kelly Ripley Feller, Intel
5. Chris Tolles, Topix
16. Lee Aase, Mayo Clinic
6. Connie Bensen, Techrigy
17. Lindsay Lebresco, Graco
7. David O. Sacks, Geni & Yammer
18. Nick Koudas, Sysomos
8. Dawn Foster, Fast Wonder Consulting
19. Peggy Duvette, Wiser Earth
9. Drew Bartkiewicz, The Hartford
20. Pepper Roukas, American Express
10. Eric Boles, IIR
21. Tara Hunt, The Citizen Agency
11. Jason Harrison, IPG Mediabrands
“I’ll take care of it.”
Page 4
© 2009 Patricia Seybold Group
5. Example
1. Andrew Raisiej, Personal Democracy Forum 12. Joe Cothrel, Lithium Technologies
2. Beth Murphy, Digg 13. Josh Hilliker, Intel
3. Bill Johnston, Forum One Networks 14. Kellie Parker, Sega
4. Chris Brogan, New Marketing Labs 15. Kelly Ripley Feller, Intel
5. Chris Tolles, Topix
16. Lee Aase, Mayo Clinic
6. Connie Bensen, Techrigy
17. Lindsay Lebresco, Graco
7. David O. Sacks, Geni & Yammer
18. Nick Koudas, Sysomos
8. Dawn Foster, Fast Wonder Consulting
19. Peggy Duvette, Wiser Earth
9. Drew Bartkiewicz, The Hartford
20. Pepper Roukas, American Express
10. Eric Boles IIR,
21. Tara Hunt, The Citizen Agency
11. Jason Harrison, IPG Mediabrands
“I’ll take care of it.”
Page 5
© 2009 Patricia Seybold Group
6. Example
1. Andrew Raisiej, Personal Democracy Forum 11. Joe Cothrel, Lithium Technologies
2. Beth Murphy, Digg 12. Josh Hilliker, Intel
3. Bill Johnston, Forum One Networks 13. Kellie Parker, Sega
4. Chris Brogan, New Marketing Labs 14. Kelly Ripley Feller, Intel
5. Chris Tolles, Topix
15. Lee Aase, Mayo Clinic
6. Connie Bensen, Techrigy
16. Lindsay Lebresco, Graco
7. David O. Sacks, Geni & Yammer
17. Nick Koudas, Sysomos
8. Dawn Foster, Fast Wonder Consulting
18. Peggy Duvette, Wiser Earth
9. Drew Bartkiewicz, The Hartford
19. Pepper Roukas, American Express
10. Jason Harrison, IPG Mediabrands
20. Tara Hunt, The Citizen Agency
Page 6
© 2009 Patricia Seybold Group
8. Quotation #1
1. Andrew Raisiej, Personal Democracy Forum 11. Joe Cothrel, Lithium Technologies
2. Beth Murphy, Digg 12. Josh Hilliker, Intel
3. Bill Johnston, Forum One Networks 13. Kellie Parker, Sega
4. Chris Brogan, New Marketing Labs 14. Kelly Ripley Feller, Intel
5. Chris Tolles, Topix
15. Lee Aase, Mayo Clinic
6. Connie Bensen, Techrigy
16. Lindsay Lebresco, Graco
7. David O. Sacks, Geni & Yammer
17. Nick Koudas, Sysomos
8. Dawn Foster, Fast Wonder Consulting
18. Peggy Duvette, Wiser Earth
9. Drew Bartkiewicz, The Hartford
19. Pepper Roukas, American Express
10. Jason Harrison, IPG Mediabrands
20. Tara Hunt, The Citizen Agency
“People who have received a
transplant feel like they have almost
a moral obligation to tell their story.”
Page 8
© 2009 Patricia Seybold Group
9. Quotation #1
1. Andrew Raisiej, Personal Democracy Forum 11. Joe Cothrel, Lithium Technologies
2. Beth Murphy, Digg 12. Josh Hilliker, Intel
3. Bill Johnston, Forum One Networks 13. Kellie Parker, Sega
4. Chris Brogan, New Marketing Labs 14. Kelly Ripley Feller, Intel
5. Chris Tolles, Topix
15. Lee Aase, Mayo Clinic
6. Connie Bensen, Techrigy
16. Lindsay Lebresco, Graco
7. David O. Sacks, Geni & Yammer
17. Nick Koudas, Sysomos
8. Dawn Foster, Fast Wonder Consulting
18. Peggy Duvette, Wiser Earth
9. Drew Bartkiewicz, The Hartford
19. Pepper Roukas, American Express
10. Jason Harrison, IPG Mediabrands
20. Tara Hunt, The Citizen Agency
“People who have received a
transplant feel like they have almost
a moral obligation to tell their story.”
Page 9
© 2009 Patricia Seybold Group
10. Quotation #2
1. Andrew Raisiej, Personal Democracy Forum 11. Joe Cothrel, Lithium Technologies
2. Beth Murphy, Digg 12. Josh Hilliker, Intel
3. Bill Johnston, Forum One Networks 13. Kellie Parker, Sega
4. Chris Brogan, New Marketing Labs 14. Kelly Ripley Feller, Intel
5. Chris Tolles, Topix
15. Lindsay Lebresco, Graco
6. Connie Bensen, Techrigy
16. Nick Koudas, Sysomos
7. David O. Sacks, Geni & Yammer
17. Peggy Duvette, Wiser Earth
8. Dawn Foster, Fast Wonder Consulting
18. Pepper Roukas, American Express
9. Drew Bartkiewicz, The Hartford
19. Tara Hunt, The Citizen Agency
10. Jason Harrison, IPG Mediabrands
“My interest in community started when I was a bar
owner in New York City. I figured if I got to be
friends with all my neighbors, they wouldn’t be
calling the police to have me shut down.”
Page 10
© 2009 Patricia Seybold Group
11. Quotation #2
1. Andrew Raisiej, Personal Democracy 11. Joe Cothrel, Lithium Technologies
Forum
12. Josh Hilliker, Intel
2. Beth Murphy, Digg
13. Kellie Parker, Sega
3. Bill Johnston, Forum One Networks
14. Kelly Ripley Feller, Intel
4. Chris Brogan, New Marketing Labs
15. Lindsay Lebresco, Graco
5. Chris Tolles, Topix
16. Nick Koudas, Sysomos
6. Connie Bensen, Techrigy
17. Peggy Duvette, Wiser Earth
7. David O. Sacks, Geni & Yammer
18. Pepper Roukas, American Express
8. Dawn Foster, Fast Wonder Consulting
19. Tara Hunt, The Citizen Agency
9. Drew Bartkiewicz, The Hartford
10. Jason Harrison, IPG Mediabrands
“My interest in community started when I was a bar
owner in New York City. I figured if I got to be
friends with all my neighbors, they wouldn’t be
calling the police to have me shut down.”
Page 11
© 2009 Patricia Seybold Group
12. Quotation #3
1. Beth Murphy, Digg 10. Joe Cothrel, Lithium Technologies
2. Bill Johnston, Forum One Networks 11. Josh Hilliker, Intel
3. Chris Brogan, New Marketing Labs 12. Kellie Parker, Sega
4. Chris Tolles, Topix 13. Kelly Ripley Feller, Intel
5. Connie Bensen, Techrigy
14. Lindsay Lebresco, Graco
6. David O. Sacks, Geni & Yammer
15. Nick Koudas, Sysomos
7. Dawn Foster, Fast Wonder Consulting
16. Peggy Duvette, Wiser Earth
8. Drew Bartkiewicz, The Hartford
17. Pepper Roukas, American Express
9. Jason Harrison, IPG Mediabrands
18. Tara Hunt, The Citizen Agency
“One of the key ingredients of a great
community manager is passion. They
should be like the Sham Wow guy.”
Page 12
© 2009 Patricia Seybold Group
13. Quotation #3
1. Beth Murphy, Digg 10. Joe Cothrel, Lithium Technologies
2. Bill Johnston, Forum One Networks 11. Josh Hilliker, Intel
3. Chris Brogan, New Marketing Labs 12. Kellie Parker, Sega
4. Chris Tolles, Topix 13. Kelly Ripley Feller, Intel
5. Connie Bensen, Techrigy
14. Lindsay Lebresco, Graco
6. David O. Sacks, Geni & Yammer
15. Nick Koudas, Sysomos
7. Dawn Foster, Fast Wonder Consulting
16. Peggy Duvette, Wiser Earth
8. Drew Bartkiewicz, The Hartford
17. Pepper Roukas, American Express
9. Jason Harrison, IPG Mediabrands
18. Tara Hunt, The Citizen Agency
“One of the key ingredients of a great
community manager is passion. They
should be like the Sham Wow guy.”
Page 13
© 2009 Patricia Seybold Group
14. Quotation #4
1. Beth Murphy, Digg 10. Joe Cothrel, Lithium
Technologies
2. Bill Johnston, Forum One Networks
11. Josh Hilliker, Intel
3. Chris Brogan, New Marketing Labs
12. Kellie Parker, Sega
4. Chris Tolles, Topix
5. Connie Bensen, Techrigy 13. Lindsay Lebresco, Graco
6. David O. Sacks, Geni & Yammer 14. Nick Koudas, Sysomos
7. Dawn Foster, Fast Wonder Consulting 15. Peggy Duvette, Wiser Earth
8. Drew Bartkiewicz, The Hartford 16. Pepper Roukas, American
Express
9. Jason Harrison, IPG Mediabrands
17. Tara Hunt, The Citizen Agency
“Lawyers, doctors, accountants are sued
for not meeting a certain standard of care.
We don’t know what these standards are
when it comes to online.”
Page 14
© 2009 Patricia Seybold Group
15. Quotation #4
1. Beth Murphy, Digg 10. Joe Cothrel, Lithium
Technologies
2. Bill Johnston, Forum One Networks
11. Josh Hilliker, Intel
3. Chris Brogan, New Marketing Labs
12. Kellie Parker, Sega
4. Chris Tolles, Topix
5. Connie Bensen, Techrigy 13. Lindsay Lebresco, Graco
6. David O. Sacks, Geni & Yammer 14. Nick Koudas, Sysomos
7. Dawn Foster, Fast Wonder Consulting 15. Peggy Duvette, Wiser Earth
8. Drew Bartkiewicz, The Hartford 16. Pepper Roukas, American
Express
9. Jason Harrison, IPG Mediabrands
17. Tara Hunt, The Citizen Agency
“Lawyers, doctors, accountants are sued
for not meeting a certain standard of care.
We don’t know what these standards are
when it comes to online.”
Page 15
© 2009 Patricia Seybold Group
16. Quotation #5
1. Beth Murphy, Digg 9. Joe Cothrel, Lithium Technologies
2. Bill Johnston, Forum One Networks 10. Josh Hilliker, Intel
3. Chris Brogan, New Marketing Labs 11. Kellie Parker, Sega
4. Chris Tolles, Topix 12. Lindsay Lebresco, Graco
5. Connie Bensen, Techrigy
13. Nick Koudas, Sysomos
6. David O. Sacks, Geni & Yammer
14. Peggy Duvette, Wiser Earth
7. Dawn Foster, Fast Wonder Consulting
15. Pepper Roukas, American Express
8. Jason Harrison, IPG Mediabrands
16. Tara Hunt, The Citizen Agency
“Turn the Bullhorn Inwards – People don’t
want to be treated like a number. They
want to be treated like special snowflakes”
Page 16
© 2009 Patricia Seybold Group
17. Quotation #5
1. Beth Murphy, Digg 9. Joe Cothrel, Lithium Technologies
2. Bill Johnston, Forum One Networks 10. Josh Hilliker, Intel
3. Chris Brogan, New Marketing Labs 11. Kellie Parker, Sega
4. Chris Tolles, Topix 12. Lindsay Lebresco, Graco
5. Connie Bensen, Techrigy
13. Nick Koudas, Sysomos
6. David O. Sacks, Geni & Yammer
14. Peggy Duvette, Wiser Earth
7. Dawn Foster, Fast Wonder Consulting
15. Pepper Roukas, American Express
8. Jason Harrison, IPG Mediabrands
16. Tara Hunt, The Citizen Agency
“Turn the Bullhorn Inwards – People don’t
want to be treated like a number. They
want to be treated like special snowflakes”
Page 17
© 2009 Patricia Seybold Group
18. Quotation #6
1. Beth Murphy, Digg 9. Joe Cothrel, Lithium
Technologies
2. Bill Johnston, Forum One
Networks 10. Josh Hilliker, Intel
3. Chris Brogan, New Marketing Labs 11. Kellie Parker, Sega
4. Chris Tolles, Topix
12. Lindsay Lebresco, Graco
5. Connie Bensen, Techrigy
13. Nick Koudas, Sysomos
6. David O. Sacks, Geni & Yammer
14. Peggy Duvette, Wiser Earth
7. Dawn Foster, Fast Wonder
15. Pepper Roukas, American
Consulting
Express
8. Jason Harrison, IPG Mediabrands
“We’re not just trying to market to you.
We’re truly in this journey of parenthood
with you. That’s how we decided on our
voice as a brand.”
Page 18
© 2009 Patricia Seybold Group
19. Quotation #6
1. Beth Murphy, Digg 9. Joe Cothrel, Lithium
Technologies
2. Bill Johnston, Forum One
Networks 10. Josh Hilliker, Intel
3. Chris Brogan, New Marketing Labs 11. Kellie Parker, Sega
4. Chris Tolles, Topix
12. Lindsay Lebresco, Graco
5. Connie Bensen, Techrigy
13. Nick Koudas, Sysomos
6. David O. Sacks, Geni & Yammer
14. Peggy Duvette, Wiser Earth
7. Dawn Foster, Fast Wonder
15. Pepper Roukas, American
Consulting
Express
8. Jason Harrison, IPG Mediabrands
“We’re not just trying to market to you.
We’re truly in this journey of parenthood
with you. That’s how we decided on our
voice as a brand.”
Page 19
© 2009 Patricia Seybold Group
20. Quotation #7
1. Beth Murphy, Digg 9. Joe Cothrel, Lithium
Technologies
2. Bill Johnston, Forum One
Networks 10. Josh Hilliker, Intel
3. Chris Brogan, New Marketing Labs 11. Kellie Parker, Sega
4. Chris Tolles, Topix
12. Nick Koudas, Sysomos
5. Connie Bensen, Techrigy
13. Peggy Duvette, Wiser Earth
6. David O. Sacks, Geni & Yammer
14. Pepper Roukas, American
7. Dawn Foster, Fast Wonder Express
Consulting
8. Jason Harrison, IPG Mediabrands
“Don’t give one coupon for them to use.
Give them three. One for them to use, and
two to give to their friends.”
Page 20
© 2009 Patricia Seybold Group
21. Quotation #7
1. Beth Murphy, Digg 9. Joe Cothrel, Lithium
Technologies
2. Bill Johnston, Forum One
Networks 10. Josh Hilliker, Intel
3. Chris Brogan, New Marketing Labs 11. Kellie Parker, Sega
4. Chris Tolles, Topix
12. Nick Koudas, Sysomos
5. Connie Bensen, Techrigy
13. Peggy Duvette, Wiser Earth
6. David O. Sacks, Geni & Yammer
14. Pepper Roukas, American
7. Dawn Foster, Fast Wonder Express
Consulting
8. Jason Harrison, IPG Mediabrands
“Don’t give one coupon for them to use.
Give them three. One for them to use, and
two to give to their friends.”
Page 21
© 2009 Patricia Seybold Group
22. Quotation #8
1. Beth Murphy, Digg 8. Joe Cothrel, Lithium
Technologies
2. Bill Johnston, Forum One
Networks 9. Josh Hilliker, Intel
3. Chris Brogan, New Marketing Labs 10. Kellie Parker, Sega
4. Chris Tolles, Topix
11. Nick Koudas, Sysomos
5. David O. Sacks, Geni & Yammer
12. Peggy Duvette, Wiser Earth
6. Dawn Foster, Fast Wonder
13. Pepper Roukas, American
Consulting
Express
7. Jason Harrison, IPG Mediabrands
“A peer-to-peer forum says ‘Your peers are
going to help you.’ An idea engine says
‘We’ll listen to what you want.’”
Page 22
© 2009 Patricia Seybold Group
23. Quotation #8
1. Beth Murphy, Digg 8. Joe Cothrel, Lithium
Technologies
2. Bill Johnston, Forum One
Networks 9. Josh Hilliker, Intel
3. Chris Brogan, New Marketing Labs 10. Kellie Parker, Sega
4. Chris Tolles, Topix
11. Nick Koudas, Sysomos
5. David O. Sacks, Geni & Yammer
12. Peggy Duvette, Wiser Earth
6. Dawn Foster, Fast Wonder
13. Pepper Roukas, American
Consulting
Express
7. Jason Harrison, IPG Mediabrands
“A peer-to-peer forum says ‘Your peers are
going to help you.’ An idea engine says
‘We’ll listen to what you want.’”
Page 23
© 2009 Patricia Seybold Group
24. Quotation #9
1. Beth Murphy, Digg 8. Josh Hilliker, Intel
2. Bill Johnston, Forum One 9. Kellie Parker, Sega
Networks
10. Nick Koudas, Sysomos
3. Chris Brogan, New Marketing Labs
11. Peggy Duvette, Wiser Earth
4. Chris Tolles, Topix
12. Pepper Roukas, American
5. David O. Sacks, Geni & Yammer
Express
6. Dawn Foster, Fast Wonder
Consulting
7. Jason Harrison, IPG Mediabrands
“We view every user as equal, whether
you’re a power user like Mr. Baby Man, or
you’re brand new.”
Page 24
© 2009 Patricia Seybold Group
25. Quotation #9
1. Beth Murphy, Digg 8. Josh Hilliker, Intel
2. Bill Johnston, Forum One 9. Kellie Parker, Sega
Networks
10. Nick Koudas, Sysomos
3. Chris Brogan, New Marketing Labs
11. Peggy Duvette, Wiser Earth
4. Chris Tolles, Topix
12. Pepper Roukas, American
5. David O. Sacks, Geni & Yammer
Express
6. Dawn Foster, Fast Wonder
Consulting
7. Jason Harrison, IPG Mediabrands
“We view every user as equal, whether
you’re a power user like Mr. Baby Man, or
you’re brand new.”
Page 25
© 2009 Patricia Seybold Group
26. Quotation #10
1. Bill Johnston, Forum One 7. Josh Hilliker, Intel
Networks
8. Kellie Parker, Sega
2. Chris Brogan, New Marketing Labs
9. Nick Koudas, Sysomos
3. Chris Tolles, Topix
10. Peggy Duvette, Wiser Earth
4. David O. Sacks, Geni & Yammer
11. Pepper Roukas, American
5. Dawn Foster, Fast Wonder
Express
Consulting
6. Jason Harrison, IPG Mediabrands
“Why can’t employees choose the software they
think is most productive? IT needs to be involved to
make sure things are secure, but they don’t have to
be the buyer.”
Page 26
© 2009 Patricia Seybold Group
27. Quotation #10
1. Bill Johnston, Forum One 7. Josh Hilliker, Intel
Networks
8. Kellie Parker, Sega
2. Chris Brogan, New Marketing Labs
9. Nick Koudas, Sysomos
3. Chris Tolles, Topix
10. Peggy Duvette, Wiser Earth
4. David O. Sacks, Geni & Yammer
11. Pepper Roukas, American
5. Dawn Foster, Fast Wonder
Express
Consulting
6. Jason Harrison, IPG Mediabrands
“Why can’t employees choose the software they
think is most productive? IT needs to be involved to
make sure things are secure, but they don’t have to
be the buyer.”
Page 27
© 2009 Patricia Seybold Group
28. Quotation #11
1. Bill Johnston, Forum One Networks
2. Chris Brogan, New Marketing Labs
3. Chris Tolles, Topix
4. Dawn Foster, Fast Wonder Consulting
5. Jason Harrison, IPG Mediabrands
6. Josh Hilliker, Intel
7. Kellie Parker, Sega
8. Nick Koudas, Sysomos
9. Peggy Duvette, Wiser Earth
10. Pepper Roukas, American Express
“The guy who runs Comcast Cares [on Twitter] has
12 people working for him. They do a lot of direct
replies. You don’t necessarily want all those
conversations in @replies showing up on Google.”
Page 28
© 2009 Patricia Seybold Group
29. Quotation #11
1. Bill Johnston, Forum One Networks
2. Chris Brogan, New Marketing Labs
3. Chris Tolles, Topix
4. Dawn Foster, Fast Wonder Consulting
5. Jason Harrison, IPG Mediabrands
6. Josh Hilliker, Intel
7. Kellie Parker, Sega
8. Nick Koudas, Sysomos
9. Peggy Duvette, Wiser Earth
10. Pepper Roukas, American Express
“The guy who runs Comcast Cares [on Twitter] has
12 people working for him. They do a lot of direct
replies. You don’t necessarily want all those
conversations in @replies showing up on Google.”
Page 29
© 2009 Patricia Seybold Group
30. Quotation #12
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Dawn Foster, Fast Wonder Consulting
4. Jason Harrison, IPG Mediabrands
5. Josh Hilliker, Intel
6. Kellie Parker, Sega
7. Nick Koudas, Sysomos
8. Peggy Duvette, Wiser Earth
9. Pepper Roukas, American Express
“Business travelers turn to social media
more often than leisure travelers.”
Page 30
© 2009 Patricia Seybold Group
31. Quotation #12
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Dawn Foster, Fast Wonder Consulting
4. Jason Harrison, IPG Mediabrands
5. Josh Hilliker, Intel
6. Kellie Parker, Sega
7. Nick Koudas, Sysomos
8. Peggy Duvette, Wiser Earth
9. Pepper Roukas, American Express
“Business travelers turn to social media
more often than leisure travelers.”
Page 31
© 2009 Patricia Seybold Group
32. Quotation #13
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Dawn Foster, Fast Wonder Consulting
4. Jason Harrison, IPG Mediabrands
5. Josh Hilliker, Intel
6. Kellie Parker, Sega
7. Nick Koudas, Sysomos
8. Peggy Duvette, Wiser Earth
“It’s to give the people that are either in
love with your technology, or they hate the
technology and want to learn more, a place
to talk with each other.”
Page 32
© 2009 Patricia Seybold Group
33. Quotation #13
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Dawn Foster, Fast Wonder Consulting
4. Jason Harrison, IPG Mediabrands
5. Josh Hilliker, Intel
6. Kellie Parker, Sega
7. Nick Koudas, Sysomos
8. Peggy Duvette, Wiser Earth
“It’s to give the people that are either in
love with your technology, or they hate the
technology and want to learn more, a place
to talk with each other.”
Page 33
© 2009 Patricia Seybold Group
34. Quotation #14
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Dawn Foster, Fast Wonder Consulting
4. Jason Harrison, IPG Mediabrands
5. Kellie Parker, Sega
6. Nick Koudas, Sysomos
7. Peggy Duvette, Wiser Earth
“We really felt that RSS was a fundamentally
important technology for us. We wanted to
syndicate content outside the company, as well as
feeds from internal content.”
Page 34
© 2009 Patricia Seybold Group
35. Quotation #14
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Dawn Foster, Fast Wonder Consulting
4. Jason Harrison, IPG Mediabrands
5. Kellie Parker, Sega
6. Nick Koudas, Sysomos
7. Peggy Duvette, Wiser Earth
“We really felt that RSS was a fundamentally
important technology for us. We wanted to
syndicate content outside the company, as well as
feeds from internal content.”
Page 35
© 2009 Patricia Seybold Group
36. Quotation #15
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Dawn Foster, Fast Wonder Consulting
4. Kellie Parker, Sega
5. Nick Koudas, Sysomos
6. Peggy Duvette, Wiser Earth
“In the gaming industry, people sometimes
ask: ‘When are you going to announce X
game?’ Well if I said anything, that would
be announcing it.”
Page 36
© 2009 Patricia Seybold Group
37. Quotation #15
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Dawn Foster, Fast Wonder Consulting
4. Kellie Parker, Sega
5. Nick Koudas, Sysomos
6. Peggy Duvette, Wiser Earth
“In the gaming industry, people sometimes
ask: ‘When are you going to announce X
game?’ Well if I said anything, that would
be announcing it.”
Page 37
© 2009 Patricia Seybold Group
38. Quotation #16
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Dawn Foster, Fast Wonder Consulting
4. Nick Koudas, Sysomos
5. Peggy Duvette, Wiser Earth
“The purpose of what you do is more
important than the tool you choose.”
Page 38
© 2009 Patricia Seybold Group
39. Quotation #16
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Dawn Foster, Fast Wonder Consulting
4. Nick Koudas, Sysomos
5. Peggy Duvette, Wiser Earth
“The purpose of what you do is more
important than the tool you choose.”
Page 39
© 2009 Patricia Seybold Group
40. Quotation #17
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Dawn Foster, Fast Wonder Consulting
4. Nick Koudas, Sysomos
“This question of multi-language forums
keeps coming up. I don’t think anyone has
really effectively found a solution for it.”
Page 40
© 2009 Patricia Seybold Group
41. Quotation #17
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Dawn Foster, Fast Wonder Consulting
4. Nick Koudas, Sysomos
“This question of multi-language forums
keeps coming up. I don’t think anyone has
really effectively found a solution for it.”
Page 41
© 2009 Patricia Seybold Group
42. Quotation #18
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Nick Koudas, Sysomos
“The entire Internet was built on
community. You can’t separate the
Net and the Web from community.”
Page 42
© 2009 Patricia Seybold Group
43. Quotation #18
1. Bill Johnston, Forum One Networks
2. Chris Tolles, Topix
3. Nick Koudas, Sysomos
“The entire Internet was built on
community. You can’t separate the
Net and the Web from community.”
Page 43
© 2009 Patricia Seybold Group
44. Quotation #19
1. Bill Johnston, Forum One Networks
2. Nick Koudas, Sysomos
“Technology is near and dear to my heart.
The best thing is when somebody picks up
the phone and asks if we can help solve a
problem.”
Page 44
© 2009 Patricia Seybold Group
45. Quotation #19
1. Bill Johnston, Forum One Networks
2. Nick Koudas, Sysomos
“Technology is near and dear to my heart.
The best thing is when somebody picks up
the phone and asks if we can help solve a
problem.”
Page 45
© 2009 Patricia Seybold Group
46. Quotation #20
1. Bill Johnston, Forum One Networks
“Twitter is great, but face-to-face
dialogue is pretty awesome, too.”
Page 46
© 2009 Patricia Seybold Group