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Leadership through
    Innovation
Innovation: Incremental and
         Disruptive
   Continuous improvement achieves (near) perfection. Think
    Toyota. None of its innovations were particularly disruptive
    to automobile design, but, the company achieved near
    perfect quality.
   Incremental innovation can produce disruptive effects.
   Returning to Toyota, consider the disruption of Toyota
    quality to the US’s Big Three automakers; and ultimately, to
    European car makers when Big Three quality approached
    that of Toyota.
   Incremental innovation is far more sustainable a business
    model. Hardly any company can be a disruptive innovator.
   Saito bemoaned “miles of dead, burned-out companies”
    that pinned their hopes on the next iPod.
   It anticipates unmet needs, rather than fulfill old ones.
   Incremental innovation would have made a healthier horse,
    whereas disruptive innovation begat the automobile.
   Disruptive innovation has a cascading effect of possibilities.
   The Internet began as a method of communication, which
    begat search engines (replacing encyclopedia) and online
    collaboration (bringing globally diverse teams together),
    and made way for thousands of companies and millions of
    jobs.
   Disruptive innovation draws upon a collective
    consciousness, where incremental innovations rely upon
    thousands of good and small ideas from a closed ecosystem
    (like the Toyota employee base).
   The Internet is improved and innovated in a continuous
    feedback cycle, across a global ecosystem of companies and
    users.
“The Innovator’s Dilemma is
absolutely brilliant. Clayton
Christensen provides an
insightful analysis of changing
technology and its importance
to a company’s future success. I
highly recommend this book for
anyone interested in business or
entrepreneurship.”
— Michael R. Bloomberg
The Innovator’s Dilemma
presents a set of rules for
capitalizing on the phenomenon
of disruptive innovation:
  When it is right not to listen to
   customers.
  When to invest in developing
   lower-performance products
   that promise lower margins.
  When to pursue small markets
   at the expense of seemingly
   larger and more lucrative ones.
“This book lives up to its promise: more than
an engrossing read shot through with
Christensen’s rigorous thinking and
trademark clarity, it’s a valuable tool for
every aspiring upstart.” — Fast Company
“The Innovator’s Solution teaches
companies to become the hunter instead of
the prey.” — Newsweek
“Fresh thinking aplenty… nothing less than
a handbook for managers who would rather
disrupt than be disrupted.” — Financial Times
“The Innovator’s DNA sheds new light on the
once-mysterious art of innovation by showing
that successful innovators exhibit common
behavioral habits—habits that can boost
anyone’s creative capacity.”
                            — STEPHEN R. COVEY
“The Innovator’s DNA is the ‘how to’ manual to
innovation, and to the fresh thinking that is the
root of innovation. It has dozens of simple tricks
that any person and any team can use today to
discover the fresh ideas to solve the important
problems. Buy it now and read it tonight.
Tomorrow you will learn more, create
more, inspire more.”
                               — SCOTT D. COOK
“Innovation is at once important for
business success but somehow daunting
to many companies. The other side of
Innovation shows — using practical
examples and ideas and clear writing —
how to marry the company’s core
business with new activities. With its
emphasis on the importance of
implementation, the book provides a
wonderful complement to the emphasis
on creativity and discovery so common
in the innovation literature.”
— Jefrey Pfeffer
“Innovation – the process of
taking new ideas through to
satisfied customers – is the
lifeblood of any organization
today. Nothing stultifies a
company and the individuals
working in it more than a lack of
interest in positive change. You
cannot stand still: either you go
backwards or move forwards.”
The Nine Lives of Innovation
include:
 Focus: tune out the distracting
“noises” of everyday life.
 Preparedness: be ready to
spring when you least expect it.
 Perspective: break from the
tired old way of looking at things.
 Intellectual Provocation:
everything is fascinating … if you
know where to look.
“A breakthrough for the
genre… Peters is not only
the father of the
postmodern corporation …
he may well have produced
the first piece of
postmodern management
literature.”
         — Los Angeles Times
“In today’s ever-changing
economic landscape,
innovation has become even
more of a key factor
influencing strategic planning.
This helpful volume will help
the reader recognize and seize
innovation opportunities.”
‘This book is incredibly important
because it is a way to share with the
whole world the most important
innovations that are happening. How
do we learn about what is happening
around the world if we do not have
WISE? This book educates us and
shares best practices. We are very
grateful to WISE and we need to get
this book into everyone’s hands: it is a
very valuable resource.’
— Ms Carolyn Acker, Founder, Pathways
to Education
"A brilliant teacher, Christensen
brings clarity to a muddled and
chaotic world of education."
                         —Jim Collins
“Just as iTunes revolutionized the
music industry, technology has the
potential to transform education in
America so that every one of the
nation’s 50 million students
receives a high quality education.
Disrupting Class is a must-read, as
it shows us how we can blaze that
trail toward transformation.”
      —Jeb Bush, former Governor of
                              Florida
How Disruptive Innovation
         helps
   Disruption has several definitions in the English
    language, and not many of them positive in
    nature.
   A television commercial can disrupt a viewer;
    students can disrupt a class by talking out of
    turn; and the introduction of new technologies
    can disrupt traditional means of getting the job
    done.
   The disruptive "factor" halts progress and
    creates complications that someone must deal
    with in order to get things moving in the right
    direction.
   A disruptive technology, also known as a
    disruptive innovation, is an innovation that
    transforms an existing sector or creates a
    new one by introducing simplicity,
    convenience, accessibility, and affordability,
    where before the product or service was
    complicated, expensive, and inaccessible.
   It's initially formed in a narrow foothold
    market that appears unattractive or
    inconsequential to industry incumbents.
 The biggest one we're seeing broadly throughout
  education centers around online learning.
 It looks like a classic disruption in that the early
  "PowerPoint and an Internet connection" iterations of
  it were pretty clunky.
 Significant strides have been made in the online
  education world over the last few years, and it now
  reaches students who previously lacked access to
  quality courses, and those who need credit or dropout
  recovery options.
 As a result, online learning is now growing
  significantly, both in the K-12 and the higher
  education space.
   The personal computer is the classic example of a
    disruptive innovation.
   Before it came along, computing was done through
    mainframe or "mini computer" centers where an
    expert handled the task with punch cards.
   This was expensive, with the computers themselves
    costing about a quarter of a million dollars.
   And while the earliest personal computers couldn't
    handle complicated tasks, they did put computing at
    everyone's fingertips.
   Over time, this disruptive innovation has completely
    transformed the computing industry.
 When you look at the nation's K-12 system, one of its
  biggest struggles it faces involves the standardized batch
  model testing process that conflicts with the fact that
  students learn in very different ways, and at differing
  paces.
 The exciting aspect of disruptive innovations such as
  online learning is that it helps education break out of that
  monolithic mold and over to a more "student-centric"
  system.
 Through online learning, students can proceed down
  different paths, thus creating a more constant, mastery-
  based environment based on competency models.
 This is an exciting transformation that's certain to lead to
  more upheaval of traditional systems over the next 10
  years.
 The fact that disruptive innovations have historically
  tripped up the existing institutions in any field. Digital
  Equipment Corporation was the mini-computer leader, for
  example, and was disrupted by Apple and IBM.
 Eventually, the entire mini-computer industry
  collapsed, proving that disruptive innovations are difficult
  for existing institutions to "catch."
 This challenge can be turned into opportunity in the
  educational field, where teachers and administrators can
  continue to run existing systems while simultaneously
  implementing disruptive innovations at the fringes--say, by
  benefitting students who aren't being served by our schools
  (through online education, for example).
 Such dexterity can be difficult and will present leadership
  and managerial challenges, but I'm optimistic that our
  schools can do it.
   Contrary to the common view that schools have
    changed little in the past century, in fact they have
    changed in very substantial ways.
   In seeking to improve achievement of US students,
    enhancing and building upon students’ intrinsic
    motivation is a key area in which schools can excel.
   Customizing learning to the student is a key factor in
    making education intrinsically motivating for students.
   Schools’ use of technology has had limited benefits.
   Education has avoided disruptive influences that force
    fields to evolve and change.
   Online learning as it is being implemented today is
    often replacing non-consumption.
   Ensuring that students and parents are free to
    choose online courses and schools.
   ƒEncouraging schools of education to incorporate
    online instruction as part of the curriculum for
    future teachers, to include pre-service training in
    teaching online, and creating additional
    professional development options for certified
    teachers.
   ƒAllowing teachers to teach across state lines by
    encouraging reciprocity of recognition of teaching
    credentials.
   ƒ
   Creating true national content standards so
    online content does not need to demonstrate
    alignment with countless different content
    frameworks.
   ƒ Revising accounting standards for funding to
    get away from count dates, seat time, and other
    measures that don’t apply to the online
    environment.
   ƒ Establishing some standard metrics for basic
    quality assurance and measurements, such as
    consistent measures for course completions, etc.
The Independent Educator and
the Entrepreneurial University
We are often skeptical of the
Government and its regulating
agencies understanding of
challenges to education, and their
complete indifference to
overcoming these challenges.
Our hope is in independent
educators who as responsible
professionals help you bridge the
gap between where the rest of the
world is heading, and our myopic if
not cataract vision for our learners.
If one were to pursue the profession
of medicine, law, architecture or
even finance as in a CA, CFA or CFE
(Certified Fraud Examiner), one
could choose to be employed by a
large corporation, the Government
or be self-employed.
But these options are not available
to a qualified educator. One may
have a teaching credential or a
Ph.D. with impeccable academic
credentials, but one cannot teach as
a self-employed academic for
recognised qualifications.
One of the undesirable
consequences is that the goals of
universal primary education are not
being met, nor is the desired gross
enrolment ratio being achieved for
higher education.
With 4 recent technological trends of
smartphones in every hand and more
educational Apps becoming available,
better data plans for Internet, and more
solutions on the cloud and offline
groups supporting online communities
or forming offline communities based
on online groups. These become
smaller learner cohorts in an otherwise
MOOC model.
Just as salaried theatre artists evolved
into independent actors and now
millionaire superstars, we may see
independent educators, practicing as
freelance educators within the
framework of existing Institutions later
evolving to Institutions themselves,
especially in an entrepreneurial
university environment.
Once it is made possible, it is clear
that many academics would love to
be a freelance educator, offering
courses online and earning what
they can earn.
This requires two things: a teaching
environment, and accreditation. Several
people have already built the first; all
that's lacking is the second. And once
we acknowledge that providing high
quality learning for future generations
is more important than preserving old
unviable models, the corresponding
accreditation models would also work
out.
By way of information, among the
dozens of choices available for
independent professors, Udemy and
Straighterline are 2 very good options
and in India we have wiziq and
quampus as 2 similar options. As this
model gets more successful, may more
solutions would crop up to support one
person academies. Possibly a
21stcentury version of our own
traditional gurukul.
 Was a vision ( or perhaps a dream ) of Burton Clark, who
  desired academics to pursue their goals rather
  independently.
 .... We find the entrepreneurial university or be a place
  that diversifies income to the point where its financial
  portfolio is not heavily dependent upon the whims of
  politicians and bureaucrats who occupy the seats of
  state policy, nor upon business firms and their
  commercial influence nor even upon student tuition as
  main
 Effective stewardship comes to depend not on the state
  or " the market" , but on university guidance and self-
  determination. The entrepreneurial university does
  indeed provide a new basis for achievement".
   Unlocking the commercial value of the
    knowledge created and held in a University, is
    more feasible in the Knowledge economy than
    in the Industrial Age or the agricultural age.
   The idea is very suitable to implementation in
    the coming years, and can be a good idea to
    develop and pursue in the New Year.
   We can't call it a University, because under
    section 3 of the UGC Act, only a body created by
    Parliament or State Legislature can be
    permitted to use the label University.
   Mainly driven by the technologies mentioned
    above, it will be for enterprising learners,
    enterprising faculty and enterprising business
    leaders. This will be an academic learning
    community with a difference.
   Seeking independence and acknowledging that
    'he who pays the piper calls the tune' and that
    ‘the Government funded autonomous Institute'
    is a myth, is able to establish both financial and
    academic autonomy without being at the mercy
    of the Government or large business corporates.
 Chaired by Shri Sunil Mitra on “Angel Investment &
  Early Stage Venture Capital” June 2012
 The report highlights that the entrepreneurship
  engine in India, over the next decade, has the
  potential to create 2500 successful high growth
  ventures, with combined revenue of over Rs. 10 lakh
  crore (nearly USD 200 billion), and to generate 10
  million direct & 20-30 million indirect jobs.
 Consequently, powering India’s economic progress
  with inclusive economic development, innovative
  products/services for India’s young population, India
  as a hub for frugal innovation, and attracting
  investment flows and creating substantial wealth.
   The concept of the ‘Entrepreneurial
    University' has to be put in place.
   We will not get entrepreneurs as a bye-
    product of an educational system designed to
    train bureaucrats, or engineers or managers
    for large corporations, but we must catch
    them (those who have a spirit of enterprise
    and a passion and drive for change) young
    and train them for the role of leadership that
    we expect from them.
Thank you !
Email:   mmpant@gmail.com

Website: www.mmpant.net




    http://mmpant.wordpress.com/

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Session 3 -- leadership through innovation

  • 1. Leadership through Innovation
  • 3. Continuous improvement achieves (near) perfection. Think Toyota. None of its innovations were particularly disruptive to automobile design, but, the company achieved near perfect quality.  Incremental innovation can produce disruptive effects.  Returning to Toyota, consider the disruption of Toyota quality to the US’s Big Three automakers; and ultimately, to European car makers when Big Three quality approached that of Toyota.  Incremental innovation is far more sustainable a business model. Hardly any company can be a disruptive innovator.  Saito bemoaned “miles of dead, burned-out companies” that pinned their hopes on the next iPod.
  • 4. It anticipates unmet needs, rather than fulfill old ones.  Incremental innovation would have made a healthier horse, whereas disruptive innovation begat the automobile.  Disruptive innovation has a cascading effect of possibilities.  The Internet began as a method of communication, which begat search engines (replacing encyclopedia) and online collaboration (bringing globally diverse teams together), and made way for thousands of companies and millions of jobs.  Disruptive innovation draws upon a collective consciousness, where incremental innovations rely upon thousands of good and small ideas from a closed ecosystem (like the Toyota employee base).  The Internet is improved and innovated in a continuous feedback cycle, across a global ecosystem of companies and users.
  • 5. “The Innovator’s Dilemma is absolutely brilliant. Clayton Christensen provides an insightful analysis of changing technology and its importance to a company’s future success. I highly recommend this book for anyone interested in business or entrepreneurship.” — Michael R. Bloomberg
  • 6. The Innovator’s Dilemma presents a set of rules for capitalizing on the phenomenon of disruptive innovation:  When it is right not to listen to customers.  When to invest in developing lower-performance products that promise lower margins.  When to pursue small markets at the expense of seemingly larger and more lucrative ones.
  • 7. “This book lives up to its promise: more than an engrossing read shot through with Christensen’s rigorous thinking and trademark clarity, it’s a valuable tool for every aspiring upstart.” — Fast Company “The Innovator’s Solution teaches companies to become the hunter instead of the prey.” — Newsweek “Fresh thinking aplenty… nothing less than a handbook for managers who would rather disrupt than be disrupted.” — Financial Times
  • 8. “The Innovator’s DNA sheds new light on the once-mysterious art of innovation by showing that successful innovators exhibit common behavioral habits—habits that can boost anyone’s creative capacity.” — STEPHEN R. COVEY “The Innovator’s DNA is the ‘how to’ manual to innovation, and to the fresh thinking that is the root of innovation. It has dozens of simple tricks that any person and any team can use today to discover the fresh ideas to solve the important problems. Buy it now and read it tonight. Tomorrow you will learn more, create more, inspire more.” — SCOTT D. COOK
  • 9. “Innovation is at once important for business success but somehow daunting to many companies. The other side of Innovation shows — using practical examples and ideas and clear writing — how to marry the company’s core business with new activities. With its emphasis on the importance of implementation, the book provides a wonderful complement to the emphasis on creativity and discovery so common in the innovation literature.” — Jefrey Pfeffer
  • 10. “Innovation – the process of taking new ideas through to satisfied customers – is the lifeblood of any organization today. Nothing stultifies a company and the individuals working in it more than a lack of interest in positive change. You cannot stand still: either you go backwards or move forwards.”
  • 11. The Nine Lives of Innovation include:  Focus: tune out the distracting “noises” of everyday life.  Preparedness: be ready to spring when you least expect it.  Perspective: break from the tired old way of looking at things.  Intellectual Provocation: everything is fascinating … if you know where to look.
  • 12. “A breakthrough for the genre… Peters is not only the father of the postmodern corporation … he may well have produced the first piece of postmodern management literature.” — Los Angeles Times
  • 13. “In today’s ever-changing economic landscape, innovation has become even more of a key factor influencing strategic planning. This helpful volume will help the reader recognize and seize innovation opportunities.”
  • 14. ‘This book is incredibly important because it is a way to share with the whole world the most important innovations that are happening. How do we learn about what is happening around the world if we do not have WISE? This book educates us and shares best practices. We are very grateful to WISE and we need to get this book into everyone’s hands: it is a very valuable resource.’ — Ms Carolyn Acker, Founder, Pathways to Education
  • 15. "A brilliant teacher, Christensen brings clarity to a muddled and chaotic world of education." —Jim Collins “Just as iTunes revolutionized the music industry, technology has the potential to transform education in America so that every one of the nation’s 50 million students receives a high quality education. Disrupting Class is a must-read, as it shows us how we can blaze that trail toward transformation.” —Jeb Bush, former Governor of Florida
  • 17. Disruption has several definitions in the English language, and not many of them positive in nature.  A television commercial can disrupt a viewer; students can disrupt a class by talking out of turn; and the introduction of new technologies can disrupt traditional means of getting the job done.  The disruptive "factor" halts progress and creates complications that someone must deal with in order to get things moving in the right direction.
  • 18. A disruptive technology, also known as a disruptive innovation, is an innovation that transforms an existing sector or creates a new one by introducing simplicity, convenience, accessibility, and affordability, where before the product or service was complicated, expensive, and inaccessible.  It's initially formed in a narrow foothold market that appears unattractive or inconsequential to industry incumbents.
  • 19.  The biggest one we're seeing broadly throughout education centers around online learning.  It looks like a classic disruption in that the early "PowerPoint and an Internet connection" iterations of it were pretty clunky.  Significant strides have been made in the online education world over the last few years, and it now reaches students who previously lacked access to quality courses, and those who need credit or dropout recovery options.  As a result, online learning is now growing significantly, both in the K-12 and the higher education space.
  • 20. The personal computer is the classic example of a disruptive innovation.  Before it came along, computing was done through mainframe or "mini computer" centers where an expert handled the task with punch cards.  This was expensive, with the computers themselves costing about a quarter of a million dollars.  And while the earliest personal computers couldn't handle complicated tasks, they did put computing at everyone's fingertips.  Over time, this disruptive innovation has completely transformed the computing industry.
  • 21.  When you look at the nation's K-12 system, one of its biggest struggles it faces involves the standardized batch model testing process that conflicts with the fact that students learn in very different ways, and at differing paces.  The exciting aspect of disruptive innovations such as online learning is that it helps education break out of that monolithic mold and over to a more "student-centric" system.  Through online learning, students can proceed down different paths, thus creating a more constant, mastery- based environment based on competency models.  This is an exciting transformation that's certain to lead to more upheaval of traditional systems over the next 10 years.
  • 22.  The fact that disruptive innovations have historically tripped up the existing institutions in any field. Digital Equipment Corporation was the mini-computer leader, for example, and was disrupted by Apple and IBM.  Eventually, the entire mini-computer industry collapsed, proving that disruptive innovations are difficult for existing institutions to "catch."  This challenge can be turned into opportunity in the educational field, where teachers and administrators can continue to run existing systems while simultaneously implementing disruptive innovations at the fringes--say, by benefitting students who aren't being served by our schools (through online education, for example).  Such dexterity can be difficult and will present leadership and managerial challenges, but I'm optimistic that our schools can do it.
  • 23. Contrary to the common view that schools have changed little in the past century, in fact they have changed in very substantial ways.  In seeking to improve achievement of US students, enhancing and building upon students’ intrinsic motivation is a key area in which schools can excel.  Customizing learning to the student is a key factor in making education intrinsically motivating for students.  Schools’ use of technology has had limited benefits.  Education has avoided disruptive influences that force fields to evolve and change.  Online learning as it is being implemented today is often replacing non-consumption.
  • 24. Ensuring that students and parents are free to choose online courses and schools.  ƒEncouraging schools of education to incorporate online instruction as part of the curriculum for future teachers, to include pre-service training in teaching online, and creating additional professional development options for certified teachers.  ƒAllowing teachers to teach across state lines by encouraging reciprocity of recognition of teaching credentials.  ƒ
  • 25. Creating true national content standards so online content does not need to demonstrate alignment with countless different content frameworks.  ƒ Revising accounting standards for funding to get away from count dates, seat time, and other measures that don’t apply to the online environment.  ƒ Establishing some standard metrics for basic quality assurance and measurements, such as consistent measures for course completions, etc.
  • 26. The Independent Educator and the Entrepreneurial University
  • 27. We are often skeptical of the Government and its regulating agencies understanding of challenges to education, and their complete indifference to overcoming these challenges.
  • 28. Our hope is in independent educators who as responsible professionals help you bridge the gap between where the rest of the world is heading, and our myopic if not cataract vision for our learners.
  • 29. If one were to pursue the profession of medicine, law, architecture or even finance as in a CA, CFA or CFE (Certified Fraud Examiner), one could choose to be employed by a large corporation, the Government or be self-employed.
  • 30. But these options are not available to a qualified educator. One may have a teaching credential or a Ph.D. with impeccable academic credentials, but one cannot teach as a self-employed academic for recognised qualifications.
  • 31. One of the undesirable consequences is that the goals of universal primary education are not being met, nor is the desired gross enrolment ratio being achieved for higher education.
  • 32. With 4 recent technological trends of smartphones in every hand and more educational Apps becoming available, better data plans for Internet, and more solutions on the cloud and offline groups supporting online communities or forming offline communities based on online groups. These become smaller learner cohorts in an otherwise MOOC model.
  • 33. Just as salaried theatre artists evolved into independent actors and now millionaire superstars, we may see independent educators, practicing as freelance educators within the framework of existing Institutions later evolving to Institutions themselves, especially in an entrepreneurial university environment.
  • 34. Once it is made possible, it is clear that many academics would love to be a freelance educator, offering courses online and earning what they can earn.
  • 35. This requires two things: a teaching environment, and accreditation. Several people have already built the first; all that's lacking is the second. And once we acknowledge that providing high quality learning for future generations is more important than preserving old unviable models, the corresponding accreditation models would also work out.
  • 36. By way of information, among the dozens of choices available for independent professors, Udemy and Straighterline are 2 very good options and in India we have wiziq and quampus as 2 similar options. As this model gets more successful, may more solutions would crop up to support one person academies. Possibly a 21stcentury version of our own traditional gurukul.
  • 37.  Was a vision ( or perhaps a dream ) of Burton Clark, who desired academics to pursue their goals rather independently.  .... We find the entrepreneurial university or be a place that diversifies income to the point where its financial portfolio is not heavily dependent upon the whims of politicians and bureaucrats who occupy the seats of state policy, nor upon business firms and their commercial influence nor even upon student tuition as main  Effective stewardship comes to depend not on the state or " the market" , but on university guidance and self- determination. The entrepreneurial university does indeed provide a new basis for achievement".
  • 38. Unlocking the commercial value of the knowledge created and held in a University, is more feasible in the Knowledge economy than in the Industrial Age or the agricultural age.  The idea is very suitable to implementation in the coming years, and can be a good idea to develop and pursue in the New Year.  We can't call it a University, because under section 3 of the UGC Act, only a body created by Parliament or State Legislature can be permitted to use the label University.
  • 39. Mainly driven by the technologies mentioned above, it will be for enterprising learners, enterprising faculty and enterprising business leaders. This will be an academic learning community with a difference.  Seeking independence and acknowledging that 'he who pays the piper calls the tune' and that ‘the Government funded autonomous Institute' is a myth, is able to establish both financial and academic autonomy without being at the mercy of the Government or large business corporates.
  • 40.  Chaired by Shri Sunil Mitra on “Angel Investment & Early Stage Venture Capital” June 2012  The report highlights that the entrepreneurship engine in India, over the next decade, has the potential to create 2500 successful high growth ventures, with combined revenue of over Rs. 10 lakh crore (nearly USD 200 billion), and to generate 10 million direct & 20-30 million indirect jobs.  Consequently, powering India’s economic progress with inclusive economic development, innovative products/services for India’s young population, India as a hub for frugal innovation, and attracting investment flows and creating substantial wealth.
  • 41. The concept of the ‘Entrepreneurial University' has to be put in place.  We will not get entrepreneurs as a bye- product of an educational system designed to train bureaucrats, or engineers or managers for large corporations, but we must catch them (those who have a spirit of enterprise and a passion and drive for change) young and train them for the role of leadership that we expect from them.
  • 42. Thank you ! Email: mmpant@gmail.com Website: www.mmpant.net http://mmpant.wordpress.com/