An introduction to INSIGHT Business Solutions, a Business Technology company based in the MENA region. Our focus is to deploy leading international ERP systems and related technologies and consulting services.

2. INSIGHT Business Solutions is a leading Business Solutions company Operating with a firm dedication to supporting our client base in Levant, GCC
States and North Africa; doing so from our headquarter in Amman, Jordan and our regional offices.
Our ‘Maturity Transformation Model” gives us the structure, mindset and means to provide our clients with the instruments and measures to enable
them to drive growth, enhance efficiency and expand profit margins, thus placing them amongst the leaders of their respective fields.
Guided by a clear and prominent value system, INSIGHT Business Solutions nurtures and encourages ethics empowerment, commitment, and
resilience at each level, providing “continues value” to our clients via the well balanced combination of mature processes, best practices and unique
delivery models.
ABOUTUS
An Overview
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3. ourVision
To be the region’s leading provider of
Business Solutions and related Consulting
Services through customer satisfaction.
Our values are centered around ethics, on
time, on budget and full insight into our
customers’ vision.
ourMission
Our mission is focused on providing ‘End To
End’ Business Solutions including
consulting, professional services, software
licensing and training services, while
maintaining a 100% success rate in all our
deployments.

4. WhyINSIGHT?
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Satisfiedclient basein
Jordan,SaudiArabia,Oman,Qatar,
Iraq,U.A.E.,Libya,& Lebanon.
ComprehensiveBusiness & ICT
Consulting services.
Over150yearsof combined experience.
Completeunderstandingof the
sectors weservice.
100%ProjectDeliverySuccess.
HighlyMethodicaland unique
approachtoeveryproject.
Facts & Figures
Strategic Goals
• To be recognized as the leading professional
services provider in the Middle East and
North Africa.
• To realize our strengths and continuously
build on them.
• To leave our mark globally through powerful
human capital.
Values
• Excellent service to customers and each other.
• Working together to succeed.
• Trust through integrity in everything we do.
• Commitment to employee growth and well-being.

5. Mitri J Muna
C.E.O.
As the CEO of INSIGHT Business Solutions, Mitri
brings with him over 32 years of ICT experience with
IBM and other multi-national firms in the USA and
the GCC, covering many areas from technical
implementations to sales and business
development.
The sectors that Mitri has been involved with were
Financial Institutions, Banking, Government, Oil &
Gas, Distribution and Manufacturing. Furthermore,
Projects and Opportunities either developed &
delivered spanned IT Strategy and Consulting, IT-
Business alignment, Business Continuity Assurance,
ERP Selection, Business Intelligence, Hardware,
Software Consolidation, Document Management,
Networking, to name a few.
Samer Haddadin
C.T.O.
As Chief Technology Officer at INSIGHT
Business Solutions, Samer brings 26 years
of professional experience in the ICT
industry.
He has worked in various capacities; as
Technical Manager, IT Consultant, Software
Architect & Developer, as well as in General
Management. His experience in the design
of ICT Architecture has always been a
special added value to all his clients.
Furthermore, Samer is fully involved and
has experience in many sectors.
Adnan Ziadat
ChiefofStrategy
Mr. Ziadat is an accomplished strategic
management consultant with more than 23
years of experience in consulting and
training. His focus is on strategy,
organizational management, marketing and
executive coaching.
He has extensive experience coaching
companies to implement growth plans and
achieve their revenue and profit targets.
During his career, he has also gained
considerable experience in export
marketing and management consulting and
coaching services.
OURTEAM
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6. OurMaturityTransformationModule
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7. 06
Consulting
From a business perspective, the larger the enterprise the more there is the need
for professional Consulting Services such as:
• ERP Readiness Assessment: Is your organization ready to undertake a
technology transformation? We look at your financial best practices, business
processes, HR, IT, etc.
• ERP Implementation Services: The main consulting service provided in relation
to the products covered by our partnership agreements.
• IT Strategy: Chart a roadmap for the deployment of technology in conjunction
with your long-term business plan.
• IT Governance: to ensure that the enterprise can sustain its operations and to
ascertain that it can implement the strategies required to extend its activities
into the future.
• ERP Optimization.
• Financial Modeling.
• Existing Implementation & Operational Assessment
• IT Department Setup.

8. OurSolutions
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Microsoft Dynamics AX - A business solution that supports both operational and
administrative processes of organizations, this single solution comes with built-in
localizations for 36 countries. With a specialized focus on manufacturing, retail,
service industries, and public sector, Microsoft Dynamics AX includes capabilities such
as financial management, manufacturing, retail, business intelligence and reporting,
supply chain management, and human capital management.
Microsoft Dynamics GP - (formerly Great Plains) software delivers comprehensive
out-of-the-box business management functionality, from operations management &
financial management to human resource management & manufacturing. It connects
the many moving parts of your organization, giving you better visibility into and
control over what’s going on in your business.
Microsoft Dynamics RMS - offers small and midsize retailers a complete point of sale
(POS) solution that can be adapted to meet unique requirements. This powerful
software package automates POS processes and store operations, provides centralized
control for multi-store retailers, and integrates with Microsoft Office system programs,
Microsoft Dynamics GP, and other popular applications.
Sage Pastel Evolution – A cost effective ERP solution suitable for medium to large
businesses with an advanced operating environment, it brings all aspects of your
operating environment together, giving you the ability to control your financial
situation as well as your relationships with your customers, suppliers and employees.

9. OurSolutions
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MicroMain offers CMMS packages that help improve equipment maintenance, extend
asset life, and reduce part inventories - resulting in lower operating costs. MicroMain
Maintenance help companies schedule preventive maintenance, inspections, track
work orders and generate reports. These features result in savings on asset
replacement and more efficient maintenance practices.
Fern Software ABACUS MicroFinance - Fern Software is a leading
provider of software to the MFIs worldwide. This is due to the fact that
Fern is sensitive to the special requirements of MFIs and has
consequently developed products and services that satisfy the demands
of management, users, and the reporting requirements of government
agencies and donors in a timely and transparent manner. Fern has kept its
MFI clients up-to-date with best practices and in line with the principles
of good governance.
Microsoft SharePoint - Microsoft SharePoint is a web application framework and
platform comprising. By default, SharePoint has a Microsoft Office-like interface,
closely integrated with the Office suite. The web tools are designed to be usable by
non-technical users. SharePoint can be used to provide intranet portals, document &
file management, collaboration, social networks, extranets, websites, enterprise
search, and business intelligence. It also has system integration, process integration,
and workflow automation capabilities.

10. OurServices
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Software Development
The development department was created to complement the missing components from the business solutions deployed in the
projects.
Sample of our products:
• Post Dated Checks Management
• LC & LGs.
• Vehicle Expense Management
• Sophisticated Sales Commission Schemes
• Voucher Management
• Telco Tower Rental
• Fixed Income Deposits
• Contract Management
• Procurement management
• Correspondence Management
• RFP Management
• Loyalty Program

11. 10
Relationship Management
Every existing customer is managed with a mindset of partnership
and long-term relationship. Further, this department manages the
Service & Support which includes:
• Management with an SLA.
• Helpdesk controls.
• Ticket escalation management.
• Comprehensive support.
• Multi-Level Responses.
• Detailed monthly reports.
Capacity Building
Training and knowledge transfer are always an
essential component of any business solution or
consulting project.
A sample of our training workshops are:
• ERP official training.
• Certified training.
• Operational and Simulation workshops.
• Design and Provide dedicated training workshops
and retreats.
• Coaching services.
• ERP training for CFOs and CEOs.
• Supply Chain Management workshops.

12. Thankyouforyourtime
#53, Abdullah Ghosheh Street,
Al Husseini Complex, Suite 103
P.O. Box 851387,
Amman, 11185, Jordan
Tel. +962 6 58 11 454
Email. info@insight-jo.com
LetsTalk
www.insight-jo.com