1. Al Ansari Exchange 01 mar 2015 — till now
EgyptAir 10 nov 2011 — 20 nov 2014
Mohamed Anayet Abdel
Hamied Mahmoud
E-mail § m.anayet@hotmail.com
Phone § 00971504627017
Address § Al Nahda, Dubai
PERSONAL DATA
Nationality : Egyptian
Date of Birth : 15 NOV 1988
Marital Status : Married
Military Status : Exempted
OBJECTIVE
To contribute exceptional customer service , communications and organizational skills to a challenging position
within an International airports and offices that encourage professional growthand offers opportunities for
higher levels of responsibility and advancement.
WORK EXPERIENCE
Counter Staff
1) Balance currency, coin, and checks in cashdrawers at ends of shifts, and calculate daily transactions using
computers, calculators, or adding machines.
2) Cashchecks and pay out money after verifying that signatures are correct, that written and numerical amounts
agree, and that accounts have sufficient funds.
3) Receive checks and cashfor deposit, verify amounts, and check accuracy of deposit slips.
4) Examine checks for endorsements and to verify other information suchas dates, bank names, identification of
the persons receiving payments and the legality of the documents.
5) Enter customers' transactions into computers in order to record transactions and issue computer-generated
receipts.
6) Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare
them for deposit or shipment to branchbanks or the Federal Reserve Bank.
Ailrine Ticketing And Reservation Agent
Mohamed Anayet Abdel Hamied Mahmoud 1

2. E-OK Logistics (MOBIS) 01sep2010 — 1oct2011
Bachelor's Degree In Accounting 21 sep 2006 — 30 jun 2010
• Arrange reservations and routing for passengers
• Plan route and compute ticket cost, using schedules, rate books, and computer
• Read coded data on tickets to ascertain destination, mark tickets, and assign boarding pass
• Initiated and completed Amadeus booking and tracking transactions
• Announce arrival and departure information, using public-address system
• Sell and assemble tickets for transmittal or mailing to customers
• Determine whether space is available on travel dates requested by customer
Export Coordinator
Arrange shipments, prepare and approve orders, manage pricing information and release invoices
Send documentation that coincides withshipments and importation and are responsible for maximizing
space capacity and coordinating schedules withthe warehouse
Interact withcustomers, manage their personal staff and coordinate withother teams
Manage the traffic department and traffic coordinators.
Spotting export compliance risks and come up withrisk assessment measures.
Reducing costs as well, and they negotiate freight rates.
Handling and responsible for warehouse inventory.
EDUCATION
Faculty Of Commerce ,Alexandria University
Department : Accounting
Section : English
Grade : Good
ADDITIONAL COURSES
Course in Microsoft Office (Word,Excel,PowerPoint) In Arab Academy For Science and Technology
Course in Basic,Advanced Amadeus In EgyptAir Airline
Course in Fares and Ticketing In EgyptAir Airline
Course in Soft Communication skills In EgyptAir Airline
Course in Quality,Health,Safety,Environment (QHSE) In Safety & HealthGovernment
Course in Russian Language In Russian Cultural Center
QUALIFICATIONS
Three years of working experince as Reservation and Ticketing Agent
QHSE Certificate
Use logic and reason to identify the strengths and weaknesses of alternative solutions , conclusions or
approaches to problems
Mohamed Anayet Abdel Hamied Mahmoud 2

3. Talk to convey informations effectively
manage own time and times of others
Consider the relative costs and benfits of potential actions to choose the most appropriate one.
Working as call center agent
Dealing withcalls in a highly professional manners
Answering any queries quickly and efficiently
Able to respond and adapt to the needs of all customers
Quickly processing information
Driving License is available
LANGUAGE SKILLS
Written Spoken
1. Arabic Native Native
2. English Fluent Fluent
3. Russian Fair Fair
INTERESTS & HOBBIES
Swimming
Reading and Writting Poetry
Watching TV
Follow up the news daily
REFERENCES
General Manager in Egyptair :
Name : Mrs. Hala Salama
Tel : +201001636265
Mohamed Anayet Abdel Hamied Mahmoud 3