1. Personal details
• Name : mohammad hassan elayan
• Date Of Birth : 27/11/1987
• Nationality : Jordanian
• Religion : Muslim
• Marital Status : married
• Address : Amman – Jordan
• Mobile No : +962-795747476
• E-mail : md_elayan@hotmail.com
Education
• B.S.C Degree In management information system
• Name of organization : AL_Balqa Applied University
• Date : 2008
• Grade : 3.45/4 (Very Good)
Work experiences
Work in Jordan Islamic bank in information technology department from
(01/07/2009)- until now.
Job Title :
- Technical support
Job description
• Installing and configuring computer hardware operating system and
applications
• Setting up new user account and profile and dealing with password
issues
• Maintenance and configure outlook email
• Troubleshoot, diagnose and resolve problems related to operating
system hardware and software
• Write training manual and train computer user
• Work in helpdesk system
• Installation and troubleshooting Peripheral devices (Printers, Network,
Scanners…)
- Quality assurance
Job description
• Review system requirement and system design documents to create
test case
• Defining test data requirement and environment
• Analysis business requirement and translate it into technical design

2. • Execute test case
• Provide support to business team for business testing
• Improve system by studying current practices, designing modifications
- Applications management
Job description
• Administrate the electronic check Clearing system “ECC”
• Administrate portal
Work in Jordan bank from (07/04/2009 to 30/06/2009) as a teller
Training and Other Experience :
• Certificate in core solution of Microsoft SharePoint server 2013 from
new Horizons. Microsoft partner
• Certificate in advance solution of Microsoft SharePoint server 2013
new Horizons
• Certificate in (Oracle 10g) issued from IRTH academy culture center
• ITILE training courses.
• Training in Jordan bank from (24/08/2008 to 31/12/2008) the training
have banking business.
• Configuration domain controller
• Installing and configuration SharePoint
• Work in ATM monitoring system
• Network monitoring and communication lines
• Participate in change core banking system
Languages
• Mother Language ( Arabic ) : Excellent Writing And Speaking .
• English Language : Very Good Writing And Speaking .
Other Information
• Good Interpersonal and Communication Skills .
• Able To Work Under Pressure and Meet Deadlines .
• Fast Learning Qualities and Good Organization Skills .
• Proven Ability Dealing With Different Levels Of Personalities.
• The ability to work in any field within information technology.
• Get a degree Excellent in all annual reports .