Smart investment, smart policy, smart technology IET ICT Conference 2017 4.13.2017

1. Towards a “People-first” Smart City
smart investment, smart policy and smart technology
Charles Mok
​Legislative Councillor (Information Technology)
Keynote @ IET ICT Conference 2017
13 April 2017

2. people
Cities are first and foremost for
must be at the core of any smart city blueprint

3. How do we
bridge the
disconnect
between…
Technology
CitizensGovernment

4. “Let’s improve make our parking
meters and road tolls more
convenient to drivers

5. HK: incremental improvement
show up or stop by to pay via touchless cards

6. Problem-solving by
design
Cities across UK, North America
and Europe e.g. Toronto,
Vancouver, Seattle, Boston
Mobile app
Auto payments for road toll
Off-site payment for parking
Value added service (notification,
analytics…)

7. “Can we have better status update
and announcements when
disruption in transit system occur?

8. Major disruption
Complaints:
lack of direction
unclear announcements

9. More timely
information
Better trip
planning/routing
London:
Open data/API of
public transport

10. Smart Investment
1Connecting Technology and Government

11. Urban problems require
nuanced and dynamic solutions
“Out-of-the-box”
technical solutions
Risk obsolescence
and locking-in
Make data open
source, free and
shareable
empower smaller,
innovative ICT
businesses

12. Helsinki: 3D city model offered as open data
sparks creativity of developers

13. Overcoming
bureaucracy

14. Innovating Public-Private Partnership
and franchise agreements
◉ Usual thinking:
identify problem  develop framework of solution
◉ Problem-based request for proposal (RFP):
offer best and most innovative solution, not the
lowest price
◉ Develop solutions together:
engage with the industry and technology community

15. Smart Policy
2Connecting government and people

16. “Lack of transparency risks
alienating the very people
smart cities technology
is supposed to serve.

17. London: Government-supported
urban innovation centre crowdsources solutions
Things Connected:
• innovation support programme for Low Power
Wide Area Networks
• Providing UK startups, small businesses and
developers improved access to LPWAN
networks,
• foster the emergence of a strong UK based
LPWAN ecosystem.

18. Compact air quality monitoring and GPS tracking sensor
BuggyAir, London
real-time updates on cyclist and pedestrian exposure to pollutants

19. Singapore: develop truly user-centric services
Tech Kaki:
• "Short polls and mini
surveys
• community page on
Facebook

20. Fresh mindset from government officials: Training
10,000 Singapore public
servants will receive data
science training
improving knowledge and
understanding of data science to
address challenges faced by the
public sector.

22. Smart Technology
Connecting people and technology 3

23. “Missing debate:
What do we want technology to do for our city,
and who should control the technology?

24. Boston: Using Data to Manage the City

25. How to make the
roads more safe
for all?
Where are the
traffic accidents
and injuries?

26. Partnership: Local universities and
the City of Vancouver

27. Smart City As A Platform
Identify real problems
and get stakeholders
involved in design
Policies
Empower citizens as
active agents of
change
Citizens
Solution based and
open source friendly
PPP
Investments
Avoid locked-in,
out-of-the-box
solutions
Technology
👤

28. People-first
must be at the core of any smart city blueprint

29. THANKS!
Questions?
You can find me at
charlesmok@charlesmok.hk
Twitter/Linkedin: @charlesmok
Facebook: Charles Mok 莫乃光