1. Social Media For Professionals
Presented by Molly Quell and Delft
INA
2. What Is Social Media?
“...a group of Internet-based applications that build
on the ideological and technological foundations
of Web 2.0, and that allow the creation and
exchange of user-generated content.“1
“We lived on farms, then we
lived in cities, and now we're
going to live on the internet.”2
1Kaplan, Andreas M.; Michael Haenlein (2010) "Users of the world, unite! The challenges and opportunities of Social Media". Business Horizons 53(1): 59–
68.
2The Social Network
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3. How Does Social Media Impact Me?
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4. How Does Social Media Impact Me?
800 million Facebook users, 100 million Twitter users, 135 million LinkedIn users, 90
million Google Plus users, 1 billion blogs worldwide.
23% of all time spent online is spent on social media.1
Five years ago, Coke spent 3% of its media budget on social media. Now it spends
20%.2
93% of HR recruiters use social media to find candidates.3
73% of companies have successfully hired at least one person through social media
and most of those hires came through LinkedIn.4
Half of small business owners reported gaining new customers through social media.5
1http://www.socialmediaexaminer.com/26-promising-social-media-stats-for-small-businesses/
2http://www.desk.com/blog/benefits-of-social-media/
3,4Social Recruiting Survey 2012
5http://www.socialmediaexaminer.com/26-promising-social-media-stats-for-small-businesses/
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5. What Is The Purpose Of Social Media?
Obtain Information
Distribute Information
Expand and Manage Your Network
Be Accessible
Reinforce Your Credentials
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6. Social Media Philosophy
What do I want to accomplish?
How much of a presence do you need to
accomplish your goals?
How much time do I want to dedicate to social
media?
Do I want to use social media for personal as
well as professional reasons?
What level of privacy is important to me?
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7. What Are The Types Of Social Media?
Communication
Blogs (Blogger, Wordpress)
Microblogging (Twitter, Tumblr)
Location-Based Social Networks (Foursquare, Google
Places)
Events (Meetup)
Fundraisers (Kickstarter)
Social Networking (Facebook, Google Plus)
Podcasting (iTunes)
Video Blogging (UStream)
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8. What Are The Types Of Social Media?
Multimedia
Photo Sharing (Picasa, Flickr, Instagram)
Video Sharing (YouTube, Daily Motion)
Image/Art Sharing (Pinterest)
Music (Pandora, SoundCloud, Turntable.FM)
Presentation (Slide Share)
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9. What Are The Types Of Social Media?
Collaboration
Social News (Digg, Reddit)
Document Sharing (Google Docs, DropBox)
Social Bookmarking (Stumble Upon, Delicious)
Wikis (Wikipedia)
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10. What Are The Types Of Social Media?
Reviews and Q&A
Business Reviews (Yelp)
Community Q&A (Yahoo Answers, Quora)
Product Reviews (CNet, Amazon)
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11. What Are The Types Of Social Media?
Entertainment
Social Media Gaming (Zynga)
Virtual Worlds (Second Life)
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12. Which Sites To Use?
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13. What Should I Be Posting?
Don’t Post Do Post
Off Topic On Topic
“Good Morning” Links With Context
Interaction Requests
Updates From Other Sites
Funny Stories
Links Without Context MORE TANKS
Anything TMI
Personal Criticisms
Excessive ReSharing
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15. When Should I Be Posting?
Twitter: 2PM-6PM weekdays
Facebook: Peak Usage: 11AM, 3PM, 8PM
weekdays
LinkedIn: Between 10AM and 3PM weekdays
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16. What Are Social Media Best
Practices/Etiquette?
Spelling/Grammar
“Text Speak”
Don’t mismatch terminology
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17. What Are Social Media Best
Practices/Etiquette?
Twitter
Don’t overuse hashtags
Don’t link to anything hard to open
Facebook
Only friend people you know
LinkedIn
Only connect with people you know
Be asked to be “Introduced” on LinkedIn
Keep all updates professional in nature
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18. How Do I Network Using Social Media?
LinkedIn Discussion Groups
Facebook Page Discussions
Twitter Hashtags
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20. How Do I Network Using Social Media?
LinkedIn Discussion Groups
Facebook Page Discussions
Twitter Hashtags
Twitter Search
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22. How Do I Network Using Social Media?
LinkedIn Discussion Groups
Facebook Page Discussions
Twitter Hashtags
Twitter Search
Google Plus Mobile App
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23. Contact Info
My Contact Info
Website: www.mollyquell.com
Blog: www.neamhspleachas.com
LinkedIn: http://nl.linkedin.com/in/mollyquell
Twitter: @neamhspleachas
Facebook: www.facebook.com/mollyquell
Delft INA
Website: www.delftina.org
Twitter: @delftina
Facebook: www.facebook.com/delftina
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Obtain – Keep up with the news and your industry, see what’s going on in your town, keep up with friends/colleagues. Distribute – Share information you find interesting, that’s relevant to your industry, interesting to your followers Expand – Meet other professionals in your industry, easily keep up with contacts from all over the world Accessible – Be easy for others to find, answer questions from customers, engage in discussions Reinforce – Showcase your knowledge about your field