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What is the hardest part
about being a small
business owner?
We will use the answers later
This workshop will be perfect for you….
• If you currently have a
small business
• If you’re new to social
media
• If you’re looking to
grow your business
My Promise to You
1. All about Pinterest & Instagram
2. Loads of ideas to try out
3. There are tools to make your
life easier!
In about 3 hours you’re going
to learn:
Why are you
excited about
this class?
What do you
want to learn?
Meet Molly
Social Media & Marketing
Consultant for San Francisco
Small Business Development
Center
With over a decade of starting new
programs from scratch, speaking, and
most importantly, real-life, in-the-
trenches business experience.
I started helping small business
owners over three years ago deal
with the sometimes overwhelming
marketing, advertising & social media
aspects of starting a new business.
Close your
eyes and
think of
your best
customer
http://www.pewinternet.org
81%
64%
40%
34%
91%
29%
68%
27%
78%
40%
27%
34%
85%
33%
26%
32%
65%
21% 19%
26%
68%
24%
10%
17%
41%
10% 8%
16%
40%
9%
3%
6%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Facebook Instagram Twitter Pinterest YouTube Linkedin Snapchat WhatsApp
% Users by Age in 2018
18-29 30-49 50-64 65+
http://www.pewinternet.org
62
30
23
16
75
25 23 20
74
39
24
41
72
25
31
24
Facebook Instagram Twitter Pinterest YouTube Linkedin Snap Chat Whats App
Adult Users: Male/ Female percentages 2018
Male Female
• Hashtagify is a hashtag search engine
with data about hashtags. $9.99/mo
• RiteTag notifies you when new hashtags
emerge for your topic. $49/yr
• Google Trends
• Google Plus Classic View
Review Tools: Hashtag Research
Hashtagify.me
See How it Works
For Display Purposes Only
See How it Works
oogle Trends
• Buzzsumo – Analyze what
content performs best for
any topic or competitor
Including questions
Assets Needed:
Photos
Types:
• Product
• Life Style
• Casual
• Banners
• Ads
• Cover Photos
• Blog Image
What Is Pinterest
Pinterest is the world’s catalog of ideas. Find and
save recipes, parenting hacks, style inspiration and
other ideas to try.
https://business.pinterest.com/en/audience-demographics-user-stats (2018)
Pinterest - How Does it Work
Get out your
phones or
computers, log in to
your Pinterest
account if you have
one.
Pinterest - Next slides we will do together
Pinterest - Step 1 Create an account
• Pick a profile image that
will help people
recognize you (logos
work great).
• Profile images look
their best at 160 x 165
pixels.
• Write a profile
description to introduce
your brand & what
inspires you.
Pinterest - Step 2 Eye Catching Profile
• Rotating showcase-it’s the
first thing people see.
• Choose up to five of your
boards to feature.
• If you have any Buyable
Pins to share, highlight
them in the first “Shop”
slot.
• Update your showcase to
highlight what’s new this
season, what’s on sale or
whatever else makes
sense for your business.
Pinterest - Step 3 Create Your Rotating Showcase
Pinterest - Where to Find Rotating Featured
boards (old name Showcase)
Post 3 + Per Day
Most popular Pinterest categories USA (February 2017)
https://www.statista.com/statistics/251048/most-popular-categories-browsed-on-pinterest/
Create Boards
• Start with about 5-10
boards. Name one with
your business name, or
even something like
“My Designs.” The rest
will be more general —
food, places, fashion,
etc., or you can keep
with a theme. Goal is
20+ Boards
Pinterest - What To Do
Pinterest - Research
Pinterest - Research
Boards
• Give your boards clear
names so people can tell
what’s on them
• keep name to 20
characters or less.
• Add a board description,
include keywords
• For each board, choose a
compelling cover Pin that
quickly gives people a
sense for what’s on that
board
Pinterest - Naming Boards
Boards
• Use secret boards
as a staging tool to
make sure new
boards are ready for
prime time before
you launch them to
the public.
Pinterest - Boards
Boards
Put your most
relevant boards at
the top.
• seasonal boards
• boards with the
most repins.
https://www.pinterest.com/lowes/
Pinterest - Boards
Boards
• Try Pinning a handful of
Pins at once that together
tell a story and capture
the imagination.
• For example, a Pin of a
patterned dress next to
the place that inspired it
is more compelling than
just a product photo.
Container Store https://www.pinterest.com/containerstore
Pinterest - Boards
Launchgrowjoy.com
Launchgrowjoy.com
Launchgrowjoy.com
Launchgrowjoy.com
• Piggyback on the Popular;
• Tutorials,
• Follower-friendly tips and tricks,
• Inspiring and/or funny quotes,
• Deadline-oriented results,
• Resource libraries,
• Photo-heavy infographics,
• Must-share photos
List 5-10 Boards You would create?
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Pinterest - Create Boards
Break Time: 10 minutes
• The ideal aspect ratio for a Pin is image
aspect ratio of 2:3 to 1:3.5 (600px wide x
900px high).
• High Quality
• High Resolution
• Consider text overlays for clarity
• Focus on a single product or multiple
products to appeal to different tastes
• Write detailed descriptions
Pinterest - A Pin
Be picky with color your choices
Data also shows that images with
dominant colors (such as red, dark
green, pink) are shared 3X more
than images that don’t contain
them.
In addition, red or orange images
are repinned twice as often.
Pinterest - Color
• Pin at least once a day so your
followers get fresh content in their
home feeds.
• Don’t just Pin your own stuff.
Idea:Partner with bloggers and
lifestyle websites to Pin their
content.
• Make sure your Pins link back to
somewhere helpful. Get more
referral traffic to the right places.
Pinterest - Pinning How To
Pinterest - What to Pin Sell the lifestyle
USE HASHTAGS more search-
friendly.
Promoting a new campaign of some
sort?
1. Create a pinboard around it
2. tag it with a hashtag you’re also
using on Twitter and Facebook
Pinterest - Use Hashtags
• Engage with others’ Pins. Start
following users you think
would want to follow you back.
• Follow other peoples boards
• Like and comment on others
pins.
• Helps get you noticed
https://business.pinterest.com/sites/business/files/best-practice-guide-en.pdf
Pinterest - What to Do
Create a user generated board:
Customers using product board or
Group Board
1. Enabling other users to
contribute their own pins to your
pin boards, (group Board)
2. Pick out a few of your top
evangelists or customers
3. create a board dedicated to their
pins.
https://www.pinterest.com/stitchfix/ladies-in-stitch-fix/
Pinterest - User Generated Content
Contest tips:
•Be Creative. Modcloth wins at contests by keeping them
fun and original.
•Make it Worth it. Forever 21 asks followers to create an
entire board, but puts a $1000 gift card on the table as
incentive.
•Get Inspired. Look to other brands for contest ideas that
might work for you.
•Use an App. Apps like Gleam.io, Wishpond or Woobox
can help organize your contest and host it on your site or
Facebook.
Pinterest - What to Pin
Run a Pinterest Contest
Participate in Group Boards
•Allows you to have another way to be
discovered.
•“Going where you customers are
already hanging out”
Pinterest - What to Pin
AVOID HUMAN FACES IN VISUALS
Data shows that Images with no human
faces are shared 23% more than those
with them.
When selecting photos for your Pinterest
boards, be sure to use a variety of photos
and illustrations
https://cdn2.hubspot.net/hubfs/53/offers/An-Introduction-to-Pinterest-for-Business.pdf?t=1485574486329
Pinterest - Images
Buyable Pins let people buy your
products without ever leaving
Pinterest.
Only can do with these
platforms
• BigCommerce:
• Demandware:
• Shopify:
Pinterest - Make Pins Buyable
Rich Pins
What is a Rich Pins are Pins that include extra information
right on the Pin itself.
• app,
• movie,
• recipe,
• article,
• product
• place.
To get started, you'll need to prep your website with meta
tags, test out your Rich Pins and apply to get them on
Pinterest.
https://business.pinterest.com/en/rich-pins
Pinterest - What to Pin
• Click-Through Rate – improvement in CTR for many merchants. Target reported
a 70% increase in traffic from Pinterest when Rich Pins were enabled.
• Discoverability – images become
eligible for Pinterest’s own curated
categories. The “Gifts” feed, for
example, only considers Rich Pins
for inclusion.
• Price Notifications – if you reduce
the price of your product or run a
sale, customers who repinned your
products will receive an email from
Pinterest notifying them of the price
drop and prompting them to buy.
https://business.pinterest.com/en/rich-pins
Pinterest - Rich Pins
Pinterest - Create Pin
Pinterest - Create Pin
Image Board Description Link (URL) Place (location)
Pinterest - Your Turn Create Some Pins
https://developers.pinterest.com/tools/widget-builder/?
Pinterest - Add a pin-it button to your website
Demographic info
• Country
• Gender
• City
• Languages
Pinterest - Analytics
Get to know your audience better
Pinterest - Analytics
Activity From
website
• Impressions
• Clicks
• Repins
• Original pins
• Save Button
Pinterest - Analytics
Tips:
• Be authentic
• Promote high
quality content
• Use Vertical Image
• Track Results
Pinterest Tag
Pinterest - Ads
Targeting
• Interest targeting
• Keyword targeting-
try to have a focused
and targeted
approach with
Pinterest
keywords. Don’t add
too many
• Customer database
targeting
Pinterest - Ads
Some differences with Pinterest ads
• Link to a web page that shares more information
about your value proposition and gives the user the
"choice" to convert.
• Not lead generation landing page
• Subtle or soft CTAs such as
"Sign up today for a free trial,"
"Download this free guide,"
"Here's how to write a compelling blog post" when
promoting a checklist you'll be redirecting them to.
Pinterest - Ads
Pinterest Success Stories
https://business.pinterest.com/en/success-stories/buzzfeed
Pinterest is a huge driver of traffic.
“Pinterest is BuzzFeed’s second largest social
network referrer. It also has a much longer
lifecycle than other social networks, often
driving traffic to posts months after
publication.
In fact, more than half of BuzzFeed's traffic
from Pinterest goes to posts published more
than 2 months ago,” said Dao Nguyen, VP of
Growth and Data at Buzzfeed.
BuzzFeed (online Magazine) 5 Lessons Using Pinterest
1.
You might be surprised by how Pins
drive traffic.
Pins that get the most saves aren’t always
the ones that drive the most traffic.
Some Pins (like funny ones) are so
compelling that readers click immediately
to see the rest of the post.
They may save later, or they may not.
Other Pins, like beautiful images of food or
travel, get saved a lot but readers don’t
click through until later.
https://business.pinterest.com/en/success-stories/buzzfeed
BuzzFeed 5 Lessons Using Pinterest
2.
It’s smart to experiment.
BuzzFeed posts from classic categories like
Beauty, Home, Crafts, Fitness and Food do well
on Pinterest, but they’ve learned that other
topics like tattoos, books, Disney-inspired posts
and humor do well, too.
In fact, of the top 100 BuzzFeed posts on
Pinterest, over 30% of the traffic are to funny
posts.
https://business.pinterest.com/en/success-stories/buzzfeed
3.
BuzzFeed (online Magazine) 5 Lessons Using Pinterest
Make content easy to Pin, especially
from mobile.
• makes it easy for readers to Pin by
integrating Save buttons and “Follow us
on Pinterest” widgets on their site. They
also increased the size of the
Save button on their share bars and on
individual images for readers coming
from Pinterest.
• 77% of visits from Pinterest to BuzzFeed
are on mobile
https://business.pinterest.com/en/success-stories/buzzfeed
4.
BuzzFeed (online Magazine) 5 Lessons Using Pinterest
Learn what makes a great Pin for you.
The BuzzFeed team has found that designing
one Pinterest-ready image—like this one of
fruit-infused waters— that lives at the top of a
post encourages more click-throughs,
especially when the image is tall and inspiring.
writing good Pin descriptions is important,
especially if the image isn’t beautiful but is
really interesting or useful.
Positive descriptions are generally more saved
and clicked because they’re easier to discover.
https://business.pinterest.com/en/success-stories/buzzfeed
BuzzFeed (online Magazine) 5 Lessons Using Pinterest
5.
SEPHORA (Make Up)
• Use email to encourage Pinterest engagement
• Encourage customers to pin their shopping lists
• Make it easy to save from your website with
the Save button
• 60% growth in traffic from Pinterest
• 15x more average spend from Pinners,
compared to the average Facebook user
https://business.pinterest.com/en/success-stories/sephora
“We realize that clients are
busy and don’t always have
time to immediately purchase
products from our emails. We
wanted to make it easy for
them to save for later if they
saw something they liked, but
weren’t quite ready to buy.”
FOREVERMARK (Engagement Rings)
• Get there first: Pinterest lets you connect
with your target customers before they even
know they need you. Use Promoted Pins to
reach them when they’re most receptive.
• Use search targeting: Search is one of the
most common behaviors on Pinterest. Place
your brand in front of your customers as
they are just starting to think about their
engagement or plan their wedding.
• Be helpful: People are more likely to save
Pins they find useful, so focus on educating
your audience before you start selling to
them.
https://business.pinterest.com/en/success-stories/forevermark
Because they were targeting
their audience early in the
consideration cycle,
Forevermark used general
keywords like “engagement
rings,” “diamond jewelry,”
and “wedding ideas.”
FOREVERMARK
• Engagement rates were 4x higher than
the vertical average, which means
Forevermark’s audience is getting closer to
action
• 50% higher than average save rate,
generating valuable earned media (free
impressions) for the brand
• 18% of impressions were earned, thanks
to Forevermark’s save rate.
https://business.pinterest.com/en/success-stories/forevermark
CARIBOU COFFEE (Coffee
Roaster)
• share memorable quotes,
• inspiring photos,
• their favorite flavor
combinations and coffee drinks
and
• great Pins they curated from
other people.
Launch: Real Inspiration Blend
Pinners added inspiring images
with the hashtag
#InspireCaribou
https://business.pinterest.com/en/success-stories/caribou-coffee
The campaign was a huge success, garnering
more than 11 million media impressions, and
achieving a Facebook clickthrough rate that
was 73% higher than the industry average and
a Twitter engagement rate that was double
the industry average.
• Tailwind App A new standard in Visual Marketing, Analytics and Management.
Discover Content, Schedule Posts, Monitor Conversations, Launch Promotions,
and Analyze Results. All in One Platform. Discover Content, Schedule Posts,
Monitor Conversations, Launch Promotions, and Analyze Results. Cost:
$10/month
• Viraltag Social Media Marketing Tool for Sharing Visuals. Manage multiple social
networks, schedule unlimited posts, recycle evergreen content, collaborate with
your team, and analyze performance - all from a single dashboard. $24/mo.
• Pinvolve Here’s a cool time saver for those who share lots to Pinterest and Facebook: Pinvolve
converts your Facebook photos into Pins and places your Pins on your Facebook page. Free to
$9/mo.
• Follow Liker is an optimized and automated versions of Twitter, Instagram,
Pinterest and Tumblr that you can run 24 hours a day. $97/one time payment for
each media (advanced)
Tools to Use with Pinterest
• Archive Boards
• Reorder sections- Add sections & rearrange the boards, making
it easy to organize Pins the way you want to.
• Rearrange Pins
• Sort boards
New to Pinterest
• How to Make Great Pins
https://business.pinterest.com/sites/business/files/how-to-make-
great-pins-guide-en.pdf
• Best Practice Guide for Business
https://business.pinterest.com/sites/business/files/best-practice-
guide-en.pdf
Learn More Pinterest
Break Time: 10 minutes
Instagram is a fun and quirky way to share your life with
friends through a series of pictures. Snap a photo with
your mobile phone, then choose a filter to transform the
image into a memory to keep around forever.
Instagram stats 2018• 1Bi
71
55
40
16
0
10
20
30
40
50
60
70
80
18-24 25-29 30-49 50+
Usage Percentage by age
Percentage
49.7
50.3
Male/Female
Male Female
https://www.statista.com/statistics/802776/distribution-of-users-on-instagram-worldwide-gender/
http://www.pewinternet.org/2018/03/01/social-media-use-in-2018/pi_2018-03-01_social-media_0-02/
Instagram stats 2018• 1Bi
• The average Instagram user spends 25-32
minutes per day on the network,
• Top brands get 58 times higher
engagement than Facebook and 120
times higher than Twitter, says Forrester.
• The visual format offers a natural fit for
promoting branded campaigns, lifestyle
and retail content, and increasing
employee and customer loyalty.
1. Econsultancy, “20+ Instagram Stats Marketers Need to Know.” 2015. https://econsultancy.com/blog/65939-20-
instagram-stats-marketers-need-toknow/
2. Econsultancy, “20+ Instagram Stats Marketers Need to Know.” 2015. https://econsultancy.com/ blog/65939-20-
instagram-stats-marketers-need-toknow/
3. Forrester, “Instagram Is The King Of Social Engagement.” 2014. http://blogs.forrester.com/ nate_elliott/14-04-
29-instagram_is_the_king_of_ social_engagement
Instagram - Why Use
Instagram - Create Account
Profile Picture
Simple is best.
brand's logo or a
graphic symbol.
Keep in mind it will be
cropped into a circle
and appear as a 150 x
150 pixel image
Instagram - Create Account
https://business.instagram.com/gettingstarted
Instagram - Create Account
Post 2+ Per Day
• Post Consistently
• High Quality Photos (1080 pixel
width for best quality)
• Think Square
• Have a recognizable face
• Take time to write great descriptions-
People like worldy descriptions
such as “A beautiful day no matter rain or
shine because yoga replenishes your soul.”
Instagram - Posting Tips
#Hashtags
• To join in what’s trending –
Trending hashtags are those which
are viral at a given moment.
• To connect with a niche – Finding
related hashtags takes some
digging.
• All of the 30 that you’re allowed
to
Instagram - What to Post
Show Your Product Catalogue in
Motion
• This gives your followers an
opportunity to see your products
in a context they can relate to in
their day to day lives.
Instagram - What to Post
Show Your Product
in Fun Ways
Instagram - What to Post
Products, Paint A Mood
• Keep it casual and give
consumers an emotional
context to identify with.
• Focus on answering
questions such as “What will
I feel if I own this thing?
What will it say about me?”
https://www.instagram.com/benandjerrys/
Instagram - What to Post
Get Your Instagram
Followers Tagging Their
Friends
Instagram - What to Post
Run Giveaways and Contests
Like or Follow to win
email gated
User Generated Content
How: Offer a prize people are interested in
winning and ask them to like your profile,
like the post, and @ mention one friend per
entry.
Partner on contests
Instagram - What to Post
Behind the Scenes
Nothing says engagement like giving
your followers the ability to see what
happens behind the scenes and giving
them a chance to like and comment.
Show how your product is made
Instagram - What to Post
Break Time: 10 minutes
Regram user generated content
User generated content is
content (photos and captions)
that the users of your product
create themselves.
If you setup a branded hashtag
(check nobody else is using it
first and then just start using it)
https://www.instagram.com/p/BGK6Lc0su9j/
Instagram - What to Post
Regram How To:
• Ask for permission
• Avoid edits if possible
• Alway, always, always give
proper credit
The best way to provide appropriate attribution is to simply state it outright,
i.e. “Photo Credit: @username,” “Credit: @username,” or “Captured by
@username.”
https://www.instagram.com/p/BC_UEddLd35/
Instagram - What to Post
Delight with Flash Sales
Pump up your followers’ feeds with
bonuses, special offers, and insider
announcements.
41% of Instagrammers state that
they follow, or would follow, a
brand to take advantage of perks
and giveaways, give followers that
incentive
Instagram - What to Post
Share Event
Promote events and
shows on Instagram.
posts with a geotag
get 79% percent more
engagement!
Instagram - What to Post
Inspire People
• share new
perspectives that a
customer wouldn’t see
in their everyday life.
Instagram - What to Post
Instagram Stories
• a new feature that lets you share all the moments of your day, not
just the ones you want to keep on your profile.
• As you share multiple photos and videos, they appear together in a
slideshow format: your story.
• The photos and videos will disappear after 24 hours and won’t
appear on your profile grid or in feed.
• Unlike regular posts, there are no likes or public comments.
• Ideas: Deliver Special Offers, Show Off Your Creative Process,
Share a Raw, Informal Glimpse Into Your Business
Instagram - What to Post
Instagram Story Ideas
Instagram Stories
• Give Answers And Keep It Short
• Four crucial questions you have to answer when writing your
Instagram Story headline include:
• Is this useful – do people see the value in it
• Is this unique – does it promise a unique benefit? (Is it differentiated?)
• Is this urgent – does it lead the audience to act now?
• Is this ultra-specific?
Instagram Stories-Dailyharvest
https://www.instagram.com/p/BgEOq1mgwJu/?hl=en&taken-by=cpkfrozen
Instagram Stories
• Make Everyday Moments More Exciting
• Adding Boomerang to something as understated as cheese grating
adds a touch of humor, as well, which users will remember.
Instagram Stories-CPK Frozen Pizza
https://www.instagram.com/p/BgEOq1mgwJu/?hl=en&taken-by=cpkfrozen
Instagram Stories
• Watchable in silence
• Lead with a question
• a bold and specific CTA “Swipe up to claim,” pointing users in the
direction of an enormous discount.
Instagram Stories-Follain
https://www.instagram.com/p/BgEOq1mgwJu/?hl=en&taken-by=cpkfrozen
Instagram Stories
• showcasing a series of products and/or a single product from
multiple angles.
• the Story format moves through a series of images automatically.
Instagram Stories-SheIn
https://www.instagram.com/sheinofficial/
https://www.instagram.com/stories/highlights/17916149191211098/
Instagram TV (IGTV)- IGTV App
• IGTV is Instagram's own video content hub, focused on longer-form video content, with
videos of up to a maximum of 60 minutes.
• You can share IGTV videos to Instagram Direct Messages (so much opportunities for
added reach)
• You can link directly to an IGTV video from your Instagram Stories (drive traffic to your
IGTV videos with a swipe up)
• Video uploads must be in vertical format
• Videos need to be between 15 seconds and 1 hour long.
• Ideas: Interviews/Q&A’s, Video greetings/Introductions, Product
Demos/Tutorials/How To’s, Recurring Segments, IGTV Exclusives, Webinars,
Repurpose Content
Instagram - What to Post
Instagram TV- On the wheel
Engagement is a circle
• more engagement will also lead to
new followers & more engagement.
• You want the engagement in the first
hour or so of posting for it to keep
boosting.
• Engage with your followers in the
comments
Instagram - What to Post
Engagement
comment
converse
engagement
follow
Instagram Shopping (New)
Instagram Shopping
• Instagram Shoppable Posts
• Instagram Stories
• Shopping Channel in Explore (testing)
https://business.instagram.com/a/shopping-setup-
guide
Instagram Shopable Posts How to Start
There are a few eligibility requirements you’ll need to check off before you can get
started with Instagram shoppable posts:
1. You must be located in one of these countries: United States, Canada, Brazil, the
United Kingdom, Germany, France, Italy, Spain, or Australia
2. You need an Instagram business account
3. You must be on the latest version of the Instagram app on either iOS or Android.
4. Your business must sell physical goods that comply with Instagram’s merchant
agreement and commerce policies.
5. Your business profile must be connected to a Facebook catalog. This can be created
and managed on Business Manager, directly on your business’s Page on Facebook, or
through Shopify or BigCommerce.
Call out your
Instagram
shopping
experience on
your website
https://gardensofthesun.net/pages/shop-insta
Instagram - & Your Website
• Feature other influencers in your
space and reach through to their
audiences
• One thing that works well on any
social network is getting other
influencers involved in the creation of
your content.
Birchbox teamed with Emily Schuman to curate and promote their May box. The
dual effort resulted in a lot of likes and extensive reach. Birchbox and Emily (who
has more than 260,000 Instagram followers) both promoted this partnership with
five Instagram photos, which received over 18,000 likes and reached more than
550,000 consumers.
http://www.socialmediaexaminer.com/5-brands-on-instagram-that-succeed-with-influencer-marketing/
Instagram - Influencers
• From April 19 to April 23, 2017 (the days that the
Unicorn Frappuccino was available for purchase),
90,000 pictures were posted on Instagram using
the hashtag #unicornfrappuccino. Only two of
these photos were organically posted by
Starbucks.
• creating a product that is social media–friendly,
making it available for a short period of time, and
using a hashtag so users can feel like part of a
community makes for a great marketing
campaign.
http://simplymeasured.com/blog/what-your-brand-can-learn-from-the-unicorn-frappuccinos-social-media-impact
Unicorn Frappuccino’s Social Media Impact
• Social Media started June
• Party with Bloggers & Media
July 28 2017
• Opened to Public August 1
• $32-$35 tickets 20 tickets
Every ½ Hour
• Releasing a month at a time
• She already had a large
following Oh Happy day
• Now moved to New York
Color Factory
According to a
Facebook-
commissioned
survey conducted
this year by Kantar,
only 21 percent of all
purchases are made
within a day of
discovery.
Instagram - Ads
Instagram Success Stories
PURA VIDA BRACELETS
Ads featured influencers wearing the ring
in different settings: on a beach, in the city,
while enjoying a coffee.
Campaign Results:
• 2X higher return on ad spend compared to
conversion-optimized ads, as well as a 14%
increase in return on ad spend for website
purchases.
• 10% increase in order values for purchases
(from value-optimized ads)
• 6% lower cost per action (compared to
conversion-optimized ads)
https://business.instagram.com/success/pura-vida-bracelets-2/
DOBRA (wallets)
Dynamic Carousel
Event: Remarketing
Campaign Results:
• 30X return on its Instagram
investment and a 32% decrease
in its shopping cart recovery
cost. In all, Instagram accounted
for 25% of the total sales of the
company’s remarketing
campaign.
https://business.instagram.com/success/dobra/
SAX IN THE BEAT (band)
Video ads-showed the group in action, playing at
parties and other types of events. Four short clips,
showing a version of one of Sax In The Beat’s hit
songs, plus images of highlights from several shows.
Copy: provided contact numbers with a short
presentation of the band.
CTA: Book Now or Find Out More.
Campaign Results:
• price quote requests have gone up 15% and
25% of all customers now come from
Instagram. campaign.
https://business.instagram.com/success/sax-in-the-beat//
BEATS BY DRE (Headphones)
Instagram Stories
Tested different stories
Campaign Results:
• 15% higher click-through rate,
compared to other channels
• 29% increase in purchase lift
• 11X lift in traffic to website
• 16X lift in unique user engagement
https://business.instagram.com/success/beats-by-dre/
• Image
• Description
• Hashtags (include
location tags)
• Tag People
List 5-10 Posts You would create?
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
____________________________________
Instagram - Your Turn Create Post
Change to an Instagram Business Account
Step 1
Step 2
Insights for Posts and stories
• Impressions: Total number of times
your post or story was seen
• Reach: Number of unique accounts
who saw your post or story
• Website Clicks: Number of accounts
that have tapped the website link on
your Business Profile
• Follower Activity: Average times
your followers are on Instagram on a
typical day
• Video Views: Number of times your
video was viewed for 3 or more
seconds
• Saves: The number of unique
accounts that saved your post
Top Posts
Can filter for:
• Type
• Days
• Reach, Engagement
• Or see data for an individual post
• Follower Activity: Average times your
followers are on Instagram on a
typical day
• Gender
• Age
• Location
• Most likely to log in to Instagram
New
• Choose who can comment
on their posts
• set comments from just
their followers, or
• people they also follow
• Boomerang is an app for creating fun, 1-second long videos with no audio. Free
• VSCO has emerged as the reigning champ of creating beautiful photos on-the-go. Free
• Tailwind App a new standard in Visual Marketing, Analytics and Management. Discover
Content, Schedule Posts, Monitor Conversations, Launch Promotions, and Analyze Results. All
in One Platform. Discover Content, Schedule Posts, Monitor Conversations, Launch
Promotions, and Analyze Results. Cost: $10/month
• Like2Have.it is a great tool for creating embeddable Instagram feeds outfitted with links that
drive customers directly to product pages. Cost: $20/month
• Iconosquare Instagram analytics made easy. Measure your performance and optimize your
strategy. Track hashtags. Benchmark against your competitors. $9/mo.
• WEBSTA Get easy-to-understand data and statistics about your Instagram account and make
smart marketing decisions with WEBSTA!
Tools for Instagram
• FYI- Because you can’t
click direct on links
except in profile
description, it’s difficult
for small businesses to
track.
• Make sure to ask
customers how they
hear about you.
Instagram - ROI Tracking
Sell through hashtags
Uses the profile–link–to–storefront method of selling.
It comes with the added bonus of the Inselly hashtag.
Instagram Tool - Inselly Free
Spreesy primarily
uses the
comments section
of Instagram to
sell items. 3% fee
Instagram Tool - Spreesy
Shopseen will create a storefront
using your profile link
Instagram Tool - Shopseen & Post Cart
Ask your buyers to make purchases by
commenting “sold” directly on the post
and including any necessary
size/color/selection information.
Instagram Tool - Soldsie + Shopify
Boomerangs start with your
original clip, take a series of
ten photos, and transform
them into a whimsical short
video.
Instagram Tool - Boomerang
• Marketers Guide to Instagram
https://blog.kissmetrics.com/marketers-guide-to-instagram/
• The Beginner's Guide To Influencer Marketing on Instagram
https://www.shopify.com/blog/115935109-the-beginners-guide-to-
influencer-marketing-on-instagram
Instagram Shopping Set Up Guide
https://business.instagram.com/a/shopping-setup-guide
Learn More Instagram
•For Instagram
Schedule &
manage your
Instagram
posts
Scheduling Organization Tools : Later
• For Instagram
• Discover Content, Plan,
and Measure Results.
• All in One Platform.
Scheduling Organization Tools : Planoly
•For Pinterest
•Schedule Pins,
•Discover Content, Monitor
Pinterest,
and Measure Results.
•All in One Platform.
Scheduling Organization Tools : Tailwind
• Google Analytics: Google Analytics makes it easy
to track your traffic from social media, create
campaigns and figure out your ROI. It’s also
helpful for tracking metrics for social media sites
that don’t give you a great amount of data like
Snapchat or Instagram.
• Individual social media platforms: Certain
platforms like Facebook, Twitter and Pinterest will
give you further insight and metrics that will be
helpful depending on your goals.
Tracking Social Media Success (ROI)
What We Learned Today
• Learned more about
Pinterest & Instagram
• Reviewed assets we need
for social media
• Tools To Save Time
If you loved the class, I would love to hear about how
you will use what you learned
Before you leave write a review
@Bloggerithm on Facebook
Index Card Promise
Contact Info:
Molly O’Kane
📧bloggerithm@gmail.com
🌐bloggerithm.com

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How to Grow Your Business with Pinterest & Instagram (updated)

  • 2. What is the hardest part about being a small business owner? We will use the answers later
  • 3. This workshop will be perfect for you…. • If you currently have a small business • If you’re new to social media • If you’re looking to grow your business
  • 4. My Promise to You 1. All about Pinterest & Instagram 2. Loads of ideas to try out 3. There are tools to make your life easier! In about 3 hours you’re going to learn:
  • 5. Why are you excited about this class? What do you want to learn?
  • 6.
  • 7. Meet Molly Social Media & Marketing Consultant for San Francisco Small Business Development Center With over a decade of starting new programs from scratch, speaking, and most importantly, real-life, in-the- trenches business experience. I started helping small business owners over three years ago deal with the sometimes overwhelming marketing, advertising & social media aspects of starting a new business.
  • 8. Close your eyes and think of your best customer
  • 10. http://www.pewinternet.org 62 30 23 16 75 25 23 20 74 39 24 41 72 25 31 24 Facebook Instagram Twitter Pinterest YouTube Linkedin Snap Chat Whats App Adult Users: Male/ Female percentages 2018 Male Female
  • 11. • Hashtagify is a hashtag search engine with data about hashtags. $9.99/mo • RiteTag notifies you when new hashtags emerge for your topic. $49/yr • Google Trends • Google Plus Classic View Review Tools: Hashtag Research
  • 13. For Display Purposes Only See How it Works
  • 15. • Buzzsumo – Analyze what content performs best for any topic or competitor Including questions
  • 16. Assets Needed: Photos Types: • Product • Life Style • Casual • Banners • Ads • Cover Photos • Blog Image
  • 17. What Is Pinterest Pinterest is the world’s catalog of ideas. Find and save recipes, parenting hacks, style inspiration and other ideas to try.
  • 19. Pinterest - How Does it Work
  • 20.
  • 21.
  • 22. Get out your phones or computers, log in to your Pinterest account if you have one. Pinterest - Next slides we will do together
  • 23. Pinterest - Step 1 Create an account
  • 24. • Pick a profile image that will help people recognize you (logos work great). • Profile images look their best at 160 x 165 pixels. • Write a profile description to introduce your brand & what inspires you. Pinterest - Step 2 Eye Catching Profile
  • 25. • Rotating showcase-it’s the first thing people see. • Choose up to five of your boards to feature. • If you have any Buyable Pins to share, highlight them in the first “Shop” slot. • Update your showcase to highlight what’s new this season, what’s on sale or whatever else makes sense for your business. Pinterest - Step 3 Create Your Rotating Showcase
  • 26. Pinterest - Where to Find Rotating Featured boards (old name Showcase)
  • 27. Post 3 + Per Day
  • 28. Most popular Pinterest categories USA (February 2017) https://www.statista.com/statistics/251048/most-popular-categories-browsed-on-pinterest/
  • 29. Create Boards • Start with about 5-10 boards. Name one with your business name, or even something like “My Designs.” The rest will be more general — food, places, fashion, etc., or you can keep with a theme. Goal is 20+ Boards Pinterest - What To Do
  • 32. Boards • Give your boards clear names so people can tell what’s on them • keep name to 20 characters or less. • Add a board description, include keywords • For each board, choose a compelling cover Pin that quickly gives people a sense for what’s on that board Pinterest - Naming Boards
  • 33. Boards • Use secret boards as a staging tool to make sure new boards are ready for prime time before you launch them to the public. Pinterest - Boards
  • 34. Boards Put your most relevant boards at the top. • seasonal boards • boards with the most repins. https://www.pinterest.com/lowes/ Pinterest - Boards
  • 35. Boards • Try Pinning a handful of Pins at once that together tell a story and capture the imagination. • For example, a Pin of a patterned dress next to the place that inspired it is more compelling than just a product photo. Container Store https://www.pinterest.com/containerstore Pinterest - Boards
  • 40. • Piggyback on the Popular; • Tutorials, • Follower-friendly tips and tricks, • Inspiring and/or funny quotes, • Deadline-oriented results, • Resource libraries, • Photo-heavy infographics, • Must-share photos List 5-10 Boards You would create? _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ _________________________ Pinterest - Create Boards
  • 41. Break Time: 10 minutes
  • 42. • The ideal aspect ratio for a Pin is image aspect ratio of 2:3 to 1:3.5 (600px wide x 900px high). • High Quality • High Resolution • Consider text overlays for clarity • Focus on a single product or multiple products to appeal to different tastes • Write detailed descriptions Pinterest - A Pin
  • 43. Be picky with color your choices Data also shows that images with dominant colors (such as red, dark green, pink) are shared 3X more than images that don’t contain them. In addition, red or orange images are repinned twice as often. Pinterest - Color
  • 44. • Pin at least once a day so your followers get fresh content in their home feeds. • Don’t just Pin your own stuff. Idea:Partner with bloggers and lifestyle websites to Pin their content. • Make sure your Pins link back to somewhere helpful. Get more referral traffic to the right places. Pinterest - Pinning How To
  • 45. Pinterest - What to Pin Sell the lifestyle
  • 46. USE HASHTAGS more search- friendly. Promoting a new campaign of some sort? 1. Create a pinboard around it 2. tag it with a hashtag you’re also using on Twitter and Facebook Pinterest - Use Hashtags
  • 47. • Engage with others’ Pins. Start following users you think would want to follow you back. • Follow other peoples boards • Like and comment on others pins. • Helps get you noticed https://business.pinterest.com/sites/business/files/best-practice-guide-en.pdf Pinterest - What to Do
  • 48. Create a user generated board: Customers using product board or Group Board 1. Enabling other users to contribute their own pins to your pin boards, (group Board) 2. Pick out a few of your top evangelists or customers 3. create a board dedicated to their pins. https://www.pinterest.com/stitchfix/ladies-in-stitch-fix/ Pinterest - User Generated Content
  • 49. Contest tips: •Be Creative. Modcloth wins at contests by keeping them fun and original. •Make it Worth it. Forever 21 asks followers to create an entire board, but puts a $1000 gift card on the table as incentive. •Get Inspired. Look to other brands for contest ideas that might work for you. •Use an App. Apps like Gleam.io, Wishpond or Woobox can help organize your contest and host it on your site or Facebook. Pinterest - What to Pin Run a Pinterest Contest
  • 50. Participate in Group Boards •Allows you to have another way to be discovered. •“Going where you customers are already hanging out” Pinterest - What to Pin
  • 51. AVOID HUMAN FACES IN VISUALS Data shows that Images with no human faces are shared 23% more than those with them. When selecting photos for your Pinterest boards, be sure to use a variety of photos and illustrations https://cdn2.hubspot.net/hubfs/53/offers/An-Introduction-to-Pinterest-for-Business.pdf?t=1485574486329 Pinterest - Images
  • 52. Buyable Pins let people buy your products without ever leaving Pinterest. Only can do with these platforms • BigCommerce: • Demandware: • Shopify: Pinterest - Make Pins Buyable
  • 53. Rich Pins What is a Rich Pins are Pins that include extra information right on the Pin itself. • app, • movie, • recipe, • article, • product • place. To get started, you'll need to prep your website with meta tags, test out your Rich Pins and apply to get them on Pinterest. https://business.pinterest.com/en/rich-pins Pinterest - What to Pin
  • 54. • Click-Through Rate – improvement in CTR for many merchants. Target reported a 70% increase in traffic from Pinterest when Rich Pins were enabled. • Discoverability – images become eligible for Pinterest’s own curated categories. The “Gifts” feed, for example, only considers Rich Pins for inclusion. • Price Notifications – if you reduce the price of your product or run a sale, customers who repinned your products will receive an email from Pinterest notifying them of the price drop and prompting them to buy. https://business.pinterest.com/en/rich-pins Pinterest - Rich Pins
  • 57. Image Board Description Link (URL) Place (location) Pinterest - Your Turn Create Some Pins
  • 59. Demographic info • Country • Gender • City • Languages Pinterest - Analytics
  • 60. Get to know your audience better Pinterest - Analytics
  • 61. Activity From website • Impressions • Clicks • Repins • Original pins • Save Button Pinterest - Analytics
  • 62. Tips: • Be authentic • Promote high quality content • Use Vertical Image • Track Results Pinterest Tag Pinterest - Ads
  • 63. Targeting • Interest targeting • Keyword targeting- try to have a focused and targeted approach with Pinterest keywords. Don’t add too many • Customer database targeting Pinterest - Ads
  • 64. Some differences with Pinterest ads • Link to a web page that shares more information about your value proposition and gives the user the "choice" to convert. • Not lead generation landing page • Subtle or soft CTAs such as "Sign up today for a free trial," "Download this free guide," "Here's how to write a compelling blog post" when promoting a checklist you'll be redirecting them to. Pinterest - Ads
  • 66. https://business.pinterest.com/en/success-stories/buzzfeed Pinterest is a huge driver of traffic. “Pinterest is BuzzFeed’s second largest social network referrer. It also has a much longer lifecycle than other social networks, often driving traffic to posts months after publication. In fact, more than half of BuzzFeed's traffic from Pinterest goes to posts published more than 2 months ago,” said Dao Nguyen, VP of Growth and Data at Buzzfeed. BuzzFeed (online Magazine) 5 Lessons Using Pinterest 1.
  • 67. You might be surprised by how Pins drive traffic. Pins that get the most saves aren’t always the ones that drive the most traffic. Some Pins (like funny ones) are so compelling that readers click immediately to see the rest of the post. They may save later, or they may not. Other Pins, like beautiful images of food or travel, get saved a lot but readers don’t click through until later. https://business.pinterest.com/en/success-stories/buzzfeed BuzzFeed 5 Lessons Using Pinterest 2.
  • 68. It’s smart to experiment. BuzzFeed posts from classic categories like Beauty, Home, Crafts, Fitness and Food do well on Pinterest, but they’ve learned that other topics like tattoos, books, Disney-inspired posts and humor do well, too. In fact, of the top 100 BuzzFeed posts on Pinterest, over 30% of the traffic are to funny posts. https://business.pinterest.com/en/success-stories/buzzfeed 3. BuzzFeed (online Magazine) 5 Lessons Using Pinterest
  • 69. Make content easy to Pin, especially from mobile. • makes it easy for readers to Pin by integrating Save buttons and “Follow us on Pinterest” widgets on their site. They also increased the size of the Save button on their share bars and on individual images for readers coming from Pinterest. • 77% of visits from Pinterest to BuzzFeed are on mobile https://business.pinterest.com/en/success-stories/buzzfeed 4. BuzzFeed (online Magazine) 5 Lessons Using Pinterest
  • 70. Learn what makes a great Pin for you. The BuzzFeed team has found that designing one Pinterest-ready image—like this one of fruit-infused waters— that lives at the top of a post encourages more click-throughs, especially when the image is tall and inspiring. writing good Pin descriptions is important, especially if the image isn’t beautiful but is really interesting or useful. Positive descriptions are generally more saved and clicked because they’re easier to discover. https://business.pinterest.com/en/success-stories/buzzfeed BuzzFeed (online Magazine) 5 Lessons Using Pinterest 5.
  • 71. SEPHORA (Make Up) • Use email to encourage Pinterest engagement • Encourage customers to pin their shopping lists • Make it easy to save from your website with the Save button • 60% growth in traffic from Pinterest • 15x more average spend from Pinners, compared to the average Facebook user https://business.pinterest.com/en/success-stories/sephora “We realize that clients are busy and don’t always have time to immediately purchase products from our emails. We wanted to make it easy for them to save for later if they saw something they liked, but weren’t quite ready to buy.”
  • 72. FOREVERMARK (Engagement Rings) • Get there first: Pinterest lets you connect with your target customers before they even know they need you. Use Promoted Pins to reach them when they’re most receptive. • Use search targeting: Search is one of the most common behaviors on Pinterest. Place your brand in front of your customers as they are just starting to think about their engagement or plan their wedding. • Be helpful: People are more likely to save Pins they find useful, so focus on educating your audience before you start selling to them. https://business.pinterest.com/en/success-stories/forevermark Because they were targeting their audience early in the consideration cycle, Forevermark used general keywords like “engagement rings,” “diamond jewelry,” and “wedding ideas.”
  • 73. FOREVERMARK • Engagement rates were 4x higher than the vertical average, which means Forevermark’s audience is getting closer to action • 50% higher than average save rate, generating valuable earned media (free impressions) for the brand • 18% of impressions were earned, thanks to Forevermark’s save rate. https://business.pinterest.com/en/success-stories/forevermark
  • 74. CARIBOU COFFEE (Coffee Roaster) • share memorable quotes, • inspiring photos, • their favorite flavor combinations and coffee drinks and • great Pins they curated from other people. Launch: Real Inspiration Blend Pinners added inspiring images with the hashtag #InspireCaribou https://business.pinterest.com/en/success-stories/caribou-coffee The campaign was a huge success, garnering more than 11 million media impressions, and achieving a Facebook clickthrough rate that was 73% higher than the industry average and a Twitter engagement rate that was double the industry average.
  • 75. • Tailwind App A new standard in Visual Marketing, Analytics and Management. Discover Content, Schedule Posts, Monitor Conversations, Launch Promotions, and Analyze Results. All in One Platform. Discover Content, Schedule Posts, Monitor Conversations, Launch Promotions, and Analyze Results. Cost: $10/month • Viraltag Social Media Marketing Tool for Sharing Visuals. Manage multiple social networks, schedule unlimited posts, recycle evergreen content, collaborate with your team, and analyze performance - all from a single dashboard. $24/mo. • Pinvolve Here’s a cool time saver for those who share lots to Pinterest and Facebook: Pinvolve converts your Facebook photos into Pins and places your Pins on your Facebook page. Free to $9/mo. • Follow Liker is an optimized and automated versions of Twitter, Instagram, Pinterest and Tumblr that you can run 24 hours a day. $97/one time payment for each media (advanced) Tools to Use with Pinterest
  • 76. • Archive Boards • Reorder sections- Add sections & rearrange the boards, making it easy to organize Pins the way you want to. • Rearrange Pins • Sort boards New to Pinterest
  • 77. • How to Make Great Pins https://business.pinterest.com/sites/business/files/how-to-make- great-pins-guide-en.pdf • Best Practice Guide for Business https://business.pinterest.com/sites/business/files/best-practice- guide-en.pdf Learn More Pinterest
  • 78. Break Time: 10 minutes
  • 79. Instagram is a fun and quirky way to share your life with friends through a series of pictures. Snap a photo with your mobile phone, then choose a filter to transform the image into a memory to keep around forever.
  • 80. Instagram stats 2018• 1Bi 71 55 40 16 0 10 20 30 40 50 60 70 80 18-24 25-29 30-49 50+ Usage Percentage by age Percentage 49.7 50.3 Male/Female Male Female https://www.statista.com/statistics/802776/distribution-of-users-on-instagram-worldwide-gender/ http://www.pewinternet.org/2018/03/01/social-media-use-in-2018/pi_2018-03-01_social-media_0-02/
  • 82. • The average Instagram user spends 25-32 minutes per day on the network, • Top brands get 58 times higher engagement than Facebook and 120 times higher than Twitter, says Forrester. • The visual format offers a natural fit for promoting branded campaigns, lifestyle and retail content, and increasing employee and customer loyalty. 1. Econsultancy, “20+ Instagram Stats Marketers Need to Know.” 2015. https://econsultancy.com/blog/65939-20- instagram-stats-marketers-need-toknow/ 2. Econsultancy, “20+ Instagram Stats Marketers Need to Know.” 2015. https://econsultancy.com/ blog/65939-20- instagram-stats-marketers-need-toknow/ 3. Forrester, “Instagram Is The King Of Social Engagement.” 2014. http://blogs.forrester.com/ nate_elliott/14-04- 29-instagram_is_the_king_of_ social_engagement Instagram - Why Use
  • 84. Profile Picture Simple is best. brand's logo or a graphic symbol. Keep in mind it will be cropped into a circle and appear as a 150 x 150 pixel image Instagram - Create Account
  • 86. Post 2+ Per Day
  • 87. • Post Consistently • High Quality Photos (1080 pixel width for best quality) • Think Square • Have a recognizable face • Take time to write great descriptions- People like worldy descriptions such as “A beautiful day no matter rain or shine because yoga replenishes your soul.” Instagram - Posting Tips
  • 88. #Hashtags • To join in what’s trending – Trending hashtags are those which are viral at a given moment. • To connect with a niche – Finding related hashtags takes some digging. • All of the 30 that you’re allowed to Instagram - What to Post
  • 89. Show Your Product Catalogue in Motion • This gives your followers an opportunity to see your products in a context they can relate to in their day to day lives. Instagram - What to Post
  • 90. Show Your Product in Fun Ways Instagram - What to Post
  • 91. Products, Paint A Mood • Keep it casual and give consumers an emotional context to identify with. • Focus on answering questions such as “What will I feel if I own this thing? What will it say about me?” https://www.instagram.com/benandjerrys/ Instagram - What to Post
  • 92. Get Your Instagram Followers Tagging Their Friends Instagram - What to Post
  • 93. Run Giveaways and Contests Like or Follow to win email gated User Generated Content How: Offer a prize people are interested in winning and ask them to like your profile, like the post, and @ mention one friend per entry. Partner on contests Instagram - What to Post
  • 94. Behind the Scenes Nothing says engagement like giving your followers the ability to see what happens behind the scenes and giving them a chance to like and comment. Show how your product is made Instagram - What to Post
  • 95. Break Time: 10 minutes
  • 96. Regram user generated content User generated content is content (photos and captions) that the users of your product create themselves. If you setup a branded hashtag (check nobody else is using it first and then just start using it) https://www.instagram.com/p/BGK6Lc0su9j/ Instagram - What to Post
  • 97. Regram How To: • Ask for permission • Avoid edits if possible • Alway, always, always give proper credit The best way to provide appropriate attribution is to simply state it outright, i.e. “Photo Credit: @username,” “Credit: @username,” or “Captured by @username.” https://www.instagram.com/p/BC_UEddLd35/ Instagram - What to Post
  • 98. Delight with Flash Sales Pump up your followers’ feeds with bonuses, special offers, and insider announcements. 41% of Instagrammers state that they follow, or would follow, a brand to take advantage of perks and giveaways, give followers that incentive Instagram - What to Post
  • 99. Share Event Promote events and shows on Instagram. posts with a geotag get 79% percent more engagement! Instagram - What to Post
  • 100. Inspire People • share new perspectives that a customer wouldn’t see in their everyday life. Instagram - What to Post
  • 101. Instagram Stories • a new feature that lets you share all the moments of your day, not just the ones you want to keep on your profile. • As you share multiple photos and videos, they appear together in a slideshow format: your story. • The photos and videos will disappear after 24 hours and won’t appear on your profile grid or in feed. • Unlike regular posts, there are no likes or public comments. • Ideas: Deliver Special Offers, Show Off Your Creative Process, Share a Raw, Informal Glimpse Into Your Business Instagram - What to Post
  • 103. Instagram Stories • Give Answers And Keep It Short • Four crucial questions you have to answer when writing your Instagram Story headline include: • Is this useful – do people see the value in it • Is this unique – does it promise a unique benefit? (Is it differentiated?) • Is this urgent – does it lead the audience to act now? • Is this ultra-specific? Instagram Stories-Dailyharvest https://www.instagram.com/p/BgEOq1mgwJu/?hl=en&taken-by=cpkfrozen
  • 104. Instagram Stories • Make Everyday Moments More Exciting • Adding Boomerang to something as understated as cheese grating adds a touch of humor, as well, which users will remember. Instagram Stories-CPK Frozen Pizza https://www.instagram.com/p/BgEOq1mgwJu/?hl=en&taken-by=cpkfrozen
  • 105. Instagram Stories • Watchable in silence • Lead with a question • a bold and specific CTA “Swipe up to claim,” pointing users in the direction of an enormous discount. Instagram Stories-Follain https://www.instagram.com/p/BgEOq1mgwJu/?hl=en&taken-by=cpkfrozen
  • 106. Instagram Stories • showcasing a series of products and/or a single product from multiple angles. • the Story format moves through a series of images automatically. Instagram Stories-SheIn https://www.instagram.com/sheinofficial/ https://www.instagram.com/stories/highlights/17916149191211098/
  • 107. Instagram TV (IGTV)- IGTV App • IGTV is Instagram's own video content hub, focused on longer-form video content, with videos of up to a maximum of 60 minutes. • You can share IGTV videos to Instagram Direct Messages (so much opportunities for added reach) • You can link directly to an IGTV video from your Instagram Stories (drive traffic to your IGTV videos with a swipe up) • Video uploads must be in vertical format • Videos need to be between 15 seconds and 1 hour long. • Ideas: Interviews/Q&A’s, Video greetings/Introductions, Product Demos/Tutorials/How To’s, Recurring Segments, IGTV Exclusives, Webinars, Repurpose Content Instagram - What to Post
  • 108. Instagram TV- On the wheel
  • 109. Engagement is a circle • more engagement will also lead to new followers & more engagement. • You want the engagement in the first hour or so of posting for it to keep boosting. • Engage with your followers in the comments Instagram - What to Post Engagement comment converse engagement follow
  • 110. Instagram Shopping (New) Instagram Shopping • Instagram Shoppable Posts • Instagram Stories • Shopping Channel in Explore (testing) https://business.instagram.com/a/shopping-setup- guide
  • 111. Instagram Shopable Posts How to Start There are a few eligibility requirements you’ll need to check off before you can get started with Instagram shoppable posts: 1. You must be located in one of these countries: United States, Canada, Brazil, the United Kingdom, Germany, France, Italy, Spain, or Australia 2. You need an Instagram business account 3. You must be on the latest version of the Instagram app on either iOS or Android. 4. Your business must sell physical goods that comply with Instagram’s merchant agreement and commerce policies. 5. Your business profile must be connected to a Facebook catalog. This can be created and managed on Business Manager, directly on your business’s Page on Facebook, or through Shopify or BigCommerce.
  • 112. Call out your Instagram shopping experience on your website https://gardensofthesun.net/pages/shop-insta Instagram - & Your Website
  • 113. • Feature other influencers in your space and reach through to their audiences • One thing that works well on any social network is getting other influencers involved in the creation of your content. Birchbox teamed with Emily Schuman to curate and promote their May box. The dual effort resulted in a lot of likes and extensive reach. Birchbox and Emily (who has more than 260,000 Instagram followers) both promoted this partnership with five Instagram photos, which received over 18,000 likes and reached more than 550,000 consumers. http://www.socialmediaexaminer.com/5-brands-on-instagram-that-succeed-with-influencer-marketing/ Instagram - Influencers
  • 114. • From April 19 to April 23, 2017 (the days that the Unicorn Frappuccino was available for purchase), 90,000 pictures were posted on Instagram using the hashtag #unicornfrappuccino. Only two of these photos were organically posted by Starbucks. • creating a product that is social media–friendly, making it available for a short period of time, and using a hashtag so users can feel like part of a community makes for a great marketing campaign. http://simplymeasured.com/blog/what-your-brand-can-learn-from-the-unicorn-frappuccinos-social-media-impact Unicorn Frappuccino’s Social Media Impact
  • 115. • Social Media started June • Party with Bloggers & Media July 28 2017 • Opened to Public August 1 • $32-$35 tickets 20 tickets Every ½ Hour • Releasing a month at a time • She already had a large following Oh Happy day • Now moved to New York Color Factory
  • 116. According to a Facebook- commissioned survey conducted this year by Kantar, only 21 percent of all purchases are made within a day of discovery. Instagram - Ads
  • 118. PURA VIDA BRACELETS Ads featured influencers wearing the ring in different settings: on a beach, in the city, while enjoying a coffee. Campaign Results: • 2X higher return on ad spend compared to conversion-optimized ads, as well as a 14% increase in return on ad spend for website purchases. • 10% increase in order values for purchases (from value-optimized ads) • 6% lower cost per action (compared to conversion-optimized ads) https://business.instagram.com/success/pura-vida-bracelets-2/
  • 119. DOBRA (wallets) Dynamic Carousel Event: Remarketing Campaign Results: • 30X return on its Instagram investment and a 32% decrease in its shopping cart recovery cost. In all, Instagram accounted for 25% of the total sales of the company’s remarketing campaign. https://business.instagram.com/success/dobra/
  • 120. SAX IN THE BEAT (band) Video ads-showed the group in action, playing at parties and other types of events. Four short clips, showing a version of one of Sax In The Beat’s hit songs, plus images of highlights from several shows. Copy: provided contact numbers with a short presentation of the band. CTA: Book Now or Find Out More. Campaign Results: • price quote requests have gone up 15% and 25% of all customers now come from Instagram. campaign. https://business.instagram.com/success/sax-in-the-beat//
  • 121. BEATS BY DRE (Headphones) Instagram Stories Tested different stories Campaign Results: • 15% higher click-through rate, compared to other channels • 29% increase in purchase lift • 11X lift in traffic to website • 16X lift in unique user engagement https://business.instagram.com/success/beats-by-dre/
  • 122. • Image • Description • Hashtags (include location tags) • Tag People List 5-10 Posts You would create? ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ Instagram - Your Turn Create Post
  • 123. Change to an Instagram Business Account Step 1 Step 2
  • 124. Insights for Posts and stories • Impressions: Total number of times your post or story was seen • Reach: Number of unique accounts who saw your post or story • Website Clicks: Number of accounts that have tapped the website link on your Business Profile • Follower Activity: Average times your followers are on Instagram on a typical day • Video Views: Number of times your video was viewed for 3 or more seconds • Saves: The number of unique accounts that saved your post
  • 125. Top Posts Can filter for: • Type • Days • Reach, Engagement • Or see data for an individual post
  • 126. • Follower Activity: Average times your followers are on Instagram on a typical day • Gender • Age • Location • Most likely to log in to Instagram
  • 127. New • Choose who can comment on their posts • set comments from just their followers, or • people they also follow
  • 128. • Boomerang is an app for creating fun, 1-second long videos with no audio. Free • VSCO has emerged as the reigning champ of creating beautiful photos on-the-go. Free • Tailwind App a new standard in Visual Marketing, Analytics and Management. Discover Content, Schedule Posts, Monitor Conversations, Launch Promotions, and Analyze Results. All in One Platform. Discover Content, Schedule Posts, Monitor Conversations, Launch Promotions, and Analyze Results. Cost: $10/month • Like2Have.it is a great tool for creating embeddable Instagram feeds outfitted with links that drive customers directly to product pages. Cost: $20/month • Iconosquare Instagram analytics made easy. Measure your performance and optimize your strategy. Track hashtags. Benchmark against your competitors. $9/mo. • WEBSTA Get easy-to-understand data and statistics about your Instagram account and make smart marketing decisions with WEBSTA! Tools for Instagram
  • 129. • FYI- Because you can’t click direct on links except in profile description, it’s difficult for small businesses to track. • Make sure to ask customers how they hear about you. Instagram - ROI Tracking
  • 130. Sell through hashtags Uses the profile–link–to–storefront method of selling. It comes with the added bonus of the Inselly hashtag. Instagram Tool - Inselly Free
  • 131. Spreesy primarily uses the comments section of Instagram to sell items. 3% fee Instagram Tool - Spreesy
  • 132. Shopseen will create a storefront using your profile link Instagram Tool - Shopseen & Post Cart
  • 133. Ask your buyers to make purchases by commenting “sold” directly on the post and including any necessary size/color/selection information. Instagram Tool - Soldsie + Shopify
  • 134. Boomerangs start with your original clip, take a series of ten photos, and transform them into a whimsical short video. Instagram Tool - Boomerang
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  • 137. • Marketers Guide to Instagram https://blog.kissmetrics.com/marketers-guide-to-instagram/ • The Beginner's Guide To Influencer Marketing on Instagram https://www.shopify.com/blog/115935109-the-beginners-guide-to- influencer-marketing-on-instagram Instagram Shopping Set Up Guide https://business.instagram.com/a/shopping-setup-guide Learn More Instagram
  • 138. •For Instagram Schedule & manage your Instagram posts Scheduling Organization Tools : Later
  • 139. • For Instagram • Discover Content, Plan, and Measure Results. • All in One Platform. Scheduling Organization Tools : Planoly
  • 140. •For Pinterest •Schedule Pins, •Discover Content, Monitor Pinterest, and Measure Results. •All in One Platform. Scheduling Organization Tools : Tailwind
  • 141. • Google Analytics: Google Analytics makes it easy to track your traffic from social media, create campaigns and figure out your ROI. It’s also helpful for tracking metrics for social media sites that don’t give you a great amount of data like Snapchat or Instagram. • Individual social media platforms: Certain platforms like Facebook, Twitter and Pinterest will give you further insight and metrics that will be helpful depending on your goals. Tracking Social Media Success (ROI)
  • 142. What We Learned Today • Learned more about Pinterest & Instagram • Reviewed assets we need for social media • Tools To Save Time
  • 143. If you loved the class, I would love to hear about how you will use what you learned Before you leave write a review @Bloggerithm on Facebook