Implementing KM - Success Factors

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The document discusses knowledge management and the use of wikis to improve collaboration in organizations. It describes a pilot project using a wiki platform ("OnePlace") at Allied Irish Bank to encourage information sharing among technology and operations teams. The summary evaluates some success factors of the pilot, including engaging senior users, focusing on high-value content, and securing participation across departments.

Business Formation

Success Factors Colin Mooney Connectr #4, IBM Mulhuddart, Dublin. 03/06/2008

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[object Object],“ The world wide web has been instrumental in catalysing the knowledge management movement. Since knowledge and the value of harnessing it have always been with us, it must be the availability of these newer technologies that has stoked the knowledge fire.” (Davenport and Prusak 2000)

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Top-Down From Senior Management Bottom-Up from Grassroots Laterally through COP’s

Email: [email_address] or [email_address] Blog: http://www.extacit.blogspot.com

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