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What the Sydney Opera House
can teach us about campaigning
Learning from ARUP and design processes
Glyn Thomas
Twitter: @glynmthomas
Email: glyn@glyn-thomas.co.uk
Purpose
Design
Organisation
Resources
Audience
Question
Question
Why?
Question
Why? What's the desired outcome?
Any other organizational needs?
Question
Why? What's the desired outcome?
Any other organizational needs?
Purpose
Question
Why? What's the desired outcome?
Any other organizational needs?
Purpose
What?
Question
Why? What's the desired outcome?
Any other organizational needs?
Purpose
What? What tools do you have available to
achieve that? What needs to happen?
Question
Why? What's the desired outcome?
Any other organizational needs?
Purpose
What? What tools do you have available to
achieve that? What needs to happen?
Resources
Question
Why? What's the desired outcome?
Any other organizational needs?
Purpose
What? What tools do you have available to
achieve that? What needs to happen?
Resources
Who?
Question
Why? What's the desired outcome?
Any other organizational needs?
Purpose
What? What tools do you have available to
achieve that? What needs to happen?
Resources
Who? Who needs to be involved to bring about
the change? What are their needs?
Question
Why? What's the desired outcome?
Any other organizational needs?
Purpose
What? What tools do you have available to
achieve that? What needs to happen?
Resources
Who? Who needs to be involved to bring about
the change? What are their needs?
Organisation
& Audience
Question
Why? What's the desired outcome?
Any other organizational needs?
Purpose
What? What tools do you have available to
achieve that? What needs to happen?
Resources
Who? Who needs to be involved to bring about
the change? What are their needs?
Organisation
& Audience
How?
Question
Why? What's the desired outcome?
Any other organizational needs?
Purpose
What? What tools do you have available to
achieve that? What needs to happen?
Resources
Who? Who needs to be involved to bring about
the change? What are their needs?
Organisation
& Audience
How? What tactics are you going to use?
Taking into account why, what and who.
Question
Why? What's the desired outcome?
Any other organizational needs?
Purpose
What? What tools do you have available to
achieve that? What needs to happen?
Resources
Who? Who needs to be involved to bring about
the change? What are their needs?
Organisation
& Audience
How? What tactics are you going to use?
Taking into account why, what and who.
Design
Question
Why? What's the desired outcome?
Any other organizational needs?
Purpose
What? What tools do you have available to
achieve that? What needs to happen?
Resources
Who? Who needs to be involved to bring about
the change? What are their needs?
Organisation
& Audience
How? What tactics are you going to use?
Taking into account why, what and who.
Design
When?
Question
Why? What's the desired outcome?
Any other organizational needs?
Purpose
What? What tools do you have available to
achieve that? What needs to happen?
Resources
Who? Who needs to be involved to bring about
the change? What are their needs?
Organisation
& Audience
How? What tactics are you going to use?
Taking into account why, what and who.
Design
When?
Where?
Question Clean Water Action California
Why?
What?
Who?
How?
When?
Where?
Question Clean Water Action California
Why? Industry stops lobbying against plastic bag ban;
Recruit new supporters
What?
Who?
How?
When?
Where?
Question Clean Water Action California
Why? Industry stops lobbying against plastic bag ban;
Recruit new supporters
What? State government sees that the ban is popular with
voters
Who?
How?
When?
Where?
Question Clean Water Action California
Why? Industry stops lobbying against plastic bag ban;
Recruit new supporters
What? State government sees that the ban is popular with
voters
Who? Clean Water Action supporters; Plastic bag
manufacturers; Consumers; State government
How?
When?
Where?
Question Clean Water Action California
Why? Industry stops lobbying against plastic bag ban;
Recruit new supporters
What? State government sees that the ban is popular with
voters
Who? Clean Water Action supporters; Plastic bag
manufacturers; Consumers; State government
How? Online petition; send in plastic bags; protest
When?
Where?
Question Clean Water Action California
Why? Industry stops lobbying against plastic bag ban;
Recruit new supporters
What? State government sees that the ban is popular with
voters
Who? Clean Water Action supporters; Plastic bag
manufacturers; Consumers; State government
How? Online petition; send in plastic bags; protest
When? October - December 2016
Where?
Question Clean Water Action California
Why? Industry stops lobbying against plastic bag ban;
Recruit new supporters
What? State government sees that the ban is popular with
voters
Who? Clean Water Action supporters; Plastic bag
manufacturers; Consumers; State government
How? Online petition; send in plastic bags; protest
When? October - December 2016
Where? Online - Website, email, Facebook; South Carolina
Question Supporter journey
Why? Why and/or how from the campaign
strategy
Purpose
What? How from the campaign strategy Resources
Who? The audience or audiences for this
tactic/email/social media content
Organisation
& Audience
How? What you want the supporter to do Design
When? Timing
Where? Channel to use
Question October November December
Why? Recruit new
supporters
Show plastic bag
manufacturers the
ban is popular
What? Online petition Send in plastic
bags
Protest outside
company HQ
Who? Existing
supporters
New & existing
supporters
New & existing
supporters
How? Sign online
petition
Email and ask to
post in bags
Report back to
supporters
When? 5 October 7 November 9 December
Where? Website, Email,
Facebook
Website, Email,
Facebook
Website, Email,
Facebook
ECF Europe 2016: Sydney Opera House

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ECF Europe 2016: Sydney Opera House

  • 1. What the Sydney Opera House can teach us about campaigning Learning from ARUP and design processes Glyn Thomas Twitter: @glynmthomas Email: glyn@glyn-thomas.co.uk
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 8.
  • 9.
  • 10.
  • 13. Question Why? What's the desired outcome? Any other organizational needs?
  • 14. Question Why? What's the desired outcome? Any other organizational needs? Purpose
  • 15. Question Why? What's the desired outcome? Any other organizational needs? Purpose What?
  • 16. Question Why? What's the desired outcome? Any other organizational needs? Purpose What? What tools do you have available to achieve that? What needs to happen?
  • 17. Question Why? What's the desired outcome? Any other organizational needs? Purpose What? What tools do you have available to achieve that? What needs to happen? Resources
  • 18. Question Why? What's the desired outcome? Any other organizational needs? Purpose What? What tools do you have available to achieve that? What needs to happen? Resources Who?
  • 19. Question Why? What's the desired outcome? Any other organizational needs? Purpose What? What tools do you have available to achieve that? What needs to happen? Resources Who? Who needs to be involved to bring about the change? What are their needs?
  • 20. Question Why? What's the desired outcome? Any other organizational needs? Purpose What? What tools do you have available to achieve that? What needs to happen? Resources Who? Who needs to be involved to bring about the change? What are their needs? Organisation & Audience
  • 21. Question Why? What's the desired outcome? Any other organizational needs? Purpose What? What tools do you have available to achieve that? What needs to happen? Resources Who? Who needs to be involved to bring about the change? What are their needs? Organisation & Audience How?
  • 22. Question Why? What's the desired outcome? Any other organizational needs? Purpose What? What tools do you have available to achieve that? What needs to happen? Resources Who? Who needs to be involved to bring about the change? What are their needs? Organisation & Audience How? What tactics are you going to use? Taking into account why, what and who.
  • 23. Question Why? What's the desired outcome? Any other organizational needs? Purpose What? What tools do you have available to achieve that? What needs to happen? Resources Who? Who needs to be involved to bring about the change? What are their needs? Organisation & Audience How? What tactics are you going to use? Taking into account why, what and who. Design
  • 24. Question Why? What's the desired outcome? Any other organizational needs? Purpose What? What tools do you have available to achieve that? What needs to happen? Resources Who? Who needs to be involved to bring about the change? What are their needs? Organisation & Audience How? What tactics are you going to use? Taking into account why, what and who. Design When?
  • 25. Question Why? What's the desired outcome? Any other organizational needs? Purpose What? What tools do you have available to achieve that? What needs to happen? Resources Who? Who needs to be involved to bring about the change? What are their needs? Organisation & Audience How? What tactics are you going to use? Taking into account why, what and who. Design When? Where?
  • 26.
  • 27. Question Clean Water Action California Why? What? Who? How? When? Where?
  • 28. Question Clean Water Action California Why? Industry stops lobbying against plastic bag ban; Recruit new supporters What? Who? How? When? Where?
  • 29. Question Clean Water Action California Why? Industry stops lobbying against plastic bag ban; Recruit new supporters What? State government sees that the ban is popular with voters Who? How? When? Where?
  • 30. Question Clean Water Action California Why? Industry stops lobbying against plastic bag ban; Recruit new supporters What? State government sees that the ban is popular with voters Who? Clean Water Action supporters; Plastic bag manufacturers; Consumers; State government How? When? Where?
  • 31. Question Clean Water Action California Why? Industry stops lobbying against plastic bag ban; Recruit new supporters What? State government sees that the ban is popular with voters Who? Clean Water Action supporters; Plastic bag manufacturers; Consumers; State government How? Online petition; send in plastic bags; protest When? Where?
  • 32. Question Clean Water Action California Why? Industry stops lobbying against plastic bag ban; Recruit new supporters What? State government sees that the ban is popular with voters Who? Clean Water Action supporters; Plastic bag manufacturers; Consumers; State government How? Online petition; send in plastic bags; protest When? October - December 2016 Where?
  • 33. Question Clean Water Action California Why? Industry stops lobbying against plastic bag ban; Recruit new supporters What? State government sees that the ban is popular with voters Who? Clean Water Action supporters; Plastic bag manufacturers; Consumers; State government How? Online petition; send in plastic bags; protest When? October - December 2016 Where? Online - Website, email, Facebook; South Carolina
  • 34. Question Supporter journey Why? Why and/or how from the campaign strategy Purpose What? How from the campaign strategy Resources Who? The audience or audiences for this tactic/email/social media content Organisation & Audience How? What you want the supporter to do Design When? Timing Where? Channel to use
  • 35. Question October November December Why? Recruit new supporters Show plastic bag manufacturers the ban is popular What? Online petition Send in plastic bags Protest outside company HQ Who? Existing supporters New & existing supporters New & existing supporters How? Sign online petition Email and ask to post in bags Report back to supporters When? 5 October 7 November 9 December Where? Website, Email, Facebook Website, Email, Facebook Website, Email, Facebook