The three slide decks were developed as discussion documents for senior stakeholders at a fictional car company. They were produced without specialist knowledge of the car industry, and explore current trends in technology and business generally, rather than those specific to the car industry. The aim was to present possibilities to management, and open up discussion for real world applications in their company. 3 Trends in Technology and Business 1. Implement emerging technologies that ensure instant, targeted and opportunistic responses to customer behaviour and contexts to help drive up sales. 2. Integrate loyalty initiatives into user journeys, to delight the customer, encourage returns, build communities, and increase lifetime value. 3. Improve internal products through the use of data visualisation tools, that will present real-time interpretation of business operations and support company wide communications to help make you more efficient. Read "Apply These 3 Technology Trends for Product Growth" https://www.linkedin.com/pulse/exploring-trends-technology-business-product-owners-morna-simpson?trk=mp-author-card

1. ‘Parts’ for Mobile & Tablet
‘Parts’ for mobile and tablet can be used by
the mechanic during a service to identify and
order replacement parts. In particular the app
will optimise the supply chain, identifying
efficient routes in real-time, and scheduling
mechanics time, thus improving customer
service.
MORNA SIMPSON
Stock Management of Parts for ZEDcars Mechanics
User Name & Password
Vehicle Registration

2. Touch for Car Views
 Vehicle Registration identifies make
and model
 Linked to existing customer profile
 Touch to select car view
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P91 ORK Honda S2000
Owner John Smith

3. Touch to Drill Down to Parts
 Touch to drill down to car parts
 Add items to a ‘Favourites’ panel
 Optional text input with auto-
complete
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P91 ORK Honda S2000
Owner John Smith
Rotate
Add

4. Swipe Motion for Fast Sorting of Parts
 Swipe motion for quick sort
 Mechanic can talk the customer
through their options.
 Customer can confirm if they want
the car part now or save it for later.
 Cheaper options can also be
presented
 Flip for details such as cost and ETA
of delivery
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5. Efficient Routing in Real-time
 Supply chain optimisation calculates
most efficient route to get all the
required parts
 Parts can be picked up on regular
delivery routes from warehouse, or
other ZEDcars dealers and suppliers
 Once optimised, orders can be sent
automatically to the relevant
distribution centres
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ETA 2 hours

6. Manager’s Supply Chain Optimisation
 A scaled up version enables a
manager to manually set limits or
adjust routes, taking factors such as
congestion into consideration
 Geo-analytics are plotted
automatically based on efficiency of
route for all existing orders
 See TIBCO Spotfire mapping
solutions
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Adjust

7. Integration With Operations & Cash Registers
 Mechanic can add notes manually
 Integration with other software such
as mechanics schedules further
enhances ZEDcars operations
 Integration with Cash Registers
sends bill to till
 Automatic text message lets the
customer know the job is complete
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Item Details
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Mechanics notes