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Building High Performing Agile
Teams
Incrementally…




Presented by
Naveed Khawaja
Carl Bruiners
                     Copyright © Morphilibrium
                 Presented at Agile Cambridge 2012
www.morphilibrium.com


                                                                                              N
                                                                                              a
                                                                                              v
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                                                                                              a




                                                           Assessment




                                                                                   Coaching
                                                                                              j




                                                                        Strategy
                                                                                              a


@morphilibrium
                           Copyright © Morphilibrium
In.morphilibrium.com   Presented at Agile Cambridge 2012
Bio – Carl Bruiners
                      Originally a techie who became a
                       frustrated Development Manager
                      Has been on a Agile education
                       journey
                      Companies range from SME’s to
                       large Corporations
                      Strong passion & experience for
                       taking on 'problem’ projects / teams
                      Loves automation




                       Agile Coach or       Most Valuable
                      Mentor of the Year   Agile Player UK
Where we want to be…


                  Maturity


 Unconscious     Conscious                  Conscious               Unconscious
Incompetence   Incompetence                Competence               Competence


                                                           Maslow




                           Copyright © Morphilibrium
                       Presented at Agile Cambridge 2012
The basics




                 Copyright © Morphilibrium
             Presented at Agile Cambridge 2012
Waterfall




                                                http://scalingsoftwareagilityblog.com



                Copyright © Morphilibrium
            Presented at Agile Cambridge 2012
Customer focused…
User Story Lifecycle




                           Copyright © Morphilibrium
                       Presented at Agile Cambridge 2012
The perfection lament

          If you wait until you do
        everything for everybody
                 instead of
        something for somebody
               you will end up
                  not doing
          anything for anybody

               ~ Malcom Bane

                    Copyright © Morphilibrium
                Presented at Agile Cambridge 2012
Values, Principles and Practices

                     Values
    BEING

                 Principles




                  Practices


                                                  DOING
                  Copyright © Morphilibrium
              Presented at Agile Cambridge 2012
Activity 1
Duration: 10-12 minutes


         The Tower Project

               [Iteration 1]


                        Copyright © Morphilibrium
                    Presented at Agile Cambridge 2012
Agile Manifesto
   We are uncovering better ways of developing software by doing it and helping
             others do it. Through this work we have come to value:




 Individuals &        Working                     Customer
                                                                  Responding to
  interactions        software                   collaboration
                                                                       change
      over              over                          over
                                                                        over
 processes and      comprehensive                   contract
                                                                  following a plan
      tools         documentation                 negotiation




                                      𝑾𝒉𝒚
                              𝑽𝒂𝒍𝒖𝒆 =
                                      𝑯𝒐𝒘
                            Agile Manifesto with Dude’s Law


                                  Copyright © Morphilibrium
                              Presented at Agile Cambridge 2012
Transformation – Poorly planned
Organisational change




                  Copyright © Morphilibrium
              Presented at Agile Cambridge 2012
The heartbeat - Ceremonies

                              • Show & Tell
        • Pre-Sprint Planning • Sprint Retrospective • Sprint Planning
        define




Wed   Thu   Fri   Mon   Tue       Wed    Thu      Fri      Mon      Tue            Wed   Thu    Fri   Mon   Tue




                    On-going iterative activities throughout the sprint




                                   • Story Kick-Offs
                  • Daily Scrum                                              • Backlog Grooming
                                                                             • User Story Writing

                                             Copyright © Morphilibrium
                                         Presented at Agile Cambridge 2012
Create a trusting environment
     Empower teams to help guide product direction
     Trust team estimations
     Continued trust when a Sprint doesn’t work out
    sov·er·eign·ty
       1. Supremacy of authority or rule as exercised by a sovereign or sovereign
       state.
       2. Royal rank, authority, or power.
       3. Complete independence and self-government.
       4. A territory existing as an independent state.
       5. A group or body of persons or a state having sovereign authority.
Communication and Collaboration is key
   Ideally co-located teams
   Enabling teams to keep in constant contact by utilizing any
    and all communication methods (Face to face, VC,
    Telephone, Email, IM, Task Walls)
   Business representation throughout the delivery process
   Daily updates




                             Copyright © Morphilibrium
                         Presented at Agile Cambridge 2012
What is a high performing team




                  Copyright © Morphilibrium
              Presented at Agile Cambridge 2012
Disciplined execution vs continuous
innovation




                  Copyright © Morphilibrium
              Presented at Agile Cambridge 2012
What a good (Agile) team looks like
   Constant business engagement
   Customer delivery focused
   Diverse
   Flexible
   Energized
   Constantly seeks ways to
    improve
   Meets their commitments more
    often than not


                            Copyright © Morphilibrium
                        Presented at Agile Cambridge 2012
Challenge = Opportunity

             Responsibility

                     Obligation
       You                                          Others


                      Justify
                    Shame
                  Blame
                        C Avery

                    Copyright © Morphilibrium
                Presented at Agile Cambridge 2012
Agile Improvements

                                            Quarterly
  Everything      Quarterly Pseudo
                                           Releases &
  instead of          Releases
                                           Continuous
  something        (Mini-Waterfall)
                                           Deployment




                                                                                                  Collaborative
                                                Requirements                 Backlog volatile     progression
                                                conundrum                    yet prioritized      - WIP Limits
                                                                                                   - Kick-Offs
                                                                                                - Wall of Shame




                                      Well controlled/
                  Value Based           negotiated /
   Portfolio
                    Portfolio           prioritized/
Prioritization
                 Planning              Cost of Delay
                                       over Delivery



                                             Copyright © Morphilibrium
                                         Presented at Agile Cambridge 2012
Agile Improvements

                                                 Colocation with BA &
                                                      open casual
                        Pseudo colocation
 Communication                                   discussion space with
                         without BA
                                                    dedicated focus
                                                       timeslots




                                                             Functional Team         7 plus minus 2   7 plus minus 2
                                                             Structure               without BA           with BA




                              Disciplined                 Disciplined
    Prescriptive
                            execution with                execution &
processes with little
                           value & flexibility            Continuous
      value
                                                           Innovation




                                                     Copyright © Morphilibrium
                                                 Presented at Agile Cambridge 2012
Activity 2
Duration: 10-12 minutes


         The Tower Project

               [Iteration 2]


                        Copyright © Morphilibrium
                    Presented at Agile Cambridge 2012
Tips to helping you become a high
performing team




                    Copyright © Morphilibrium
                Presented at Agile Cambridge 2012
Embrace Continuous Improvement
   Change of pace should be
    measured – a steady
    cadence can lead to
    disappointment
   Don’t wait for your
    retrospectives to encourage
    CI, introduce constant Team
    Kaizens




                            Copyright © Morphilibrium
                        Presented at Agile Cambridge 2012
No two teams are equal
 Don’t compare, instead play to their
  strengths
 Move your team members around to
  create your strongest teams
 Don’t cross compare team velocities
 Move team members around to cross
  pollinate




                             Copyright © Morphilibrium
                         Presented at Agile Cambridge 2012
Visual to reality
                                                                                       Iteration 1


                                                                                       Iteration 2
                                                                           Release 1
                                                                                           …
           Vision                                                          Release 2
                                                                                       Iteration n
                                                               Programme
                                                                              …
                                                                    1
                                                                                       Iteration 1

          Backlog
                                                                                       Iteration 2
                                                                           Release n
                                                                                           …


          Releases                                                                     Iteration n
                                                   Portfolio
                                                    Vision                                 …
                                                                           Release 1
                                                                                       Iteration n
                                                                           Release 2
                                                               Programme
                                                                    2
          Iterations                                                          …
                                                                  …                        …
                                                                           Release n
                                                               Programme
                                                                                       Iteration n
                                                                    n


                           Copyright © Morphilibrium
                       Presented at Agile Cambridge 2012
Is limiting what my partner can buy a bad
thing? – PO Management


Be sensible limit the PO’s choices
– if you say you can theoretically
put a man on the moon, be
prepared to be asked to do so.




                             Copyright © Morphilibrium
                         Presented at Agile Cambridge 2012
Sprint 34 End




                                                           Sprint 35 End




                                                                                  Sprint 36 End




                                                                                                  Sprint 37 End




                                                                                                                  Sprint 38 End
Number of Items
Remaining




                  Legend:
                  Incoming
                  Remaining
                  Completed



                                                                           Date
                                             Copyright © Morphilibrium
                                         Presented at Agile Cambridge 2012
Backlog management -MMFS / MVP
Always create a Minimal Viable Product / Minimal Marketable
Feature Set




                            Copyright © Morphilibrium
                        Presented at Agile Cambridge 2012
Managing your task board (& don’t forget
your WIPs).




                    Copyright © Morphilibrium
                Presented at Agile Cambridge 2012
Have you kicked off your story yet?


                  Copyright © Morphilibrium
              Presented at Agile Cambridge 2012
A streamline kick off…
                                      BA
             UX

                                               Dev




                  QA
                                                           TT




…and continuous team effort gets us the gold
                           Copyright © Morphilibrium
                       Presented at Agile Cambridge 2012
In Sprint test debt / avoid mini-waterfall




                      Copyright © Morphilibrium
                  Presented at Agile Cambridge 2012
Continuous Delivery… Its easy… but
   Continuous Integration?
   Test Automation?
   Software Configuration?
   Automated Deploy?




   ACDT – Automated Continuous
    Delivery & Test


                            Copyright © Morphilibrium
                        Presented at Agile Cambridge 2012
Defects



                                                   TDD & BDD Earlier
               Defects,                                    Pain
                                                  -Defect fast tracking
    Defects   TDD earlier                         -Cycle time controls
                pain                                - Class of service
                                                         (SLAs)"




                  Copyright © Morphilibrium
              Presented at Agile Cambridge 2012
Using class of service
Standard service class
Classes should be dictated by the business costs
     Various class types should be created under the standard service class. For
      example;
        A – Under $10000 impact if delayed
        B – Under $5000 impact if delayed
        C – Under $1000 impact if delayed
        D – Under $100 impact if delayed
        E – BAU
   The prioritization of the Stories is driven by the Standard Service Class Types
   A Story will change service types as it gets closer to its delivery date; i.e. a C
    type after 5 days would be escalated to a B type and therefore more further up
    the priority stack. Impact delay would be determined at the point of a story being
    added to the Task Wall, this will help Stories move up the priority stack as it gets
    closer to its delivery date.


                                       Copyright © Morphilibrium
                                   Presented at Agile Cambridge 2012
Stop escaping defects
Do not use average defect throughput as a stick to beat your
teams with
Defects discovered that are not legacy deal with within you
current Sprint




 £58 p/d
 10 incoming defects p/w
 2 days per defect to fix

                                Copyright © Morphilibrium
                            Presented at Agile Cambridge 2012
How the cost of removing defects
increases over time




                  Copyright © Morphilibrium
              Presented at Agile Cambridge 2012
“Done is better than perfect!”
•   Gauge multi-tasking
•   Manage comfort level
•   Systems impact visibility
•   Propose time bound analysis activity
•   Ask for the definition of value




                             Copyright © Morphilibrium
                         Presented at Agile Cambridge 2012
Fail fast and learn from the mistakes




                   Copyright © Morphilibrium
               Presented at Agile Cambridge 2012
Embrace TDD / BDD sooner rather than
later
 Retro-fitting TDD / BDD into your work process is far more
  painful than the initial pain of getting setup at the beginning




                              Copyright © Morphilibrium
                          Presented at Agile Cambridge 2012
Lean everything out…
   Constantly seek ways to
    improve your processes
   Waste is not always
    obvious – Don’t be afraid of
    change
   There is no such thing as
    perfection




                              Copyright © Morphilibrium
                          Presented at Agile Cambridge 2012
Agile is not an Arm’s Race
 Simple Agile = Beautiful Agile
 Don’t run before you can walk
 Embrace Pragmatic Continuous Improvement




                             Copyright © Morphilibrium
                         Presented at Agile Cambridge 2012
This presentation was delivered
    at Agile Cambridge 2012
    Held at Churchill College, Cambridge
            from Sep 27-28, 2012



           Presented by
          Naveed Khawaja
           Carl Bruiners

                  Copyright © Morphilibrium
              Presented at Agile Cambridge 2012
@morphilibrium                                                @cbruiners


slideshare.net/morphilibrium


blogs.morphilibrium.com                                       blog.carlbruiners.com


in.morphilibrium.com                                          in.carlbruiners.com


                              Copyright © Morphilibrium
                          Presented at Agile Cambridge 2012
This presentation was inspired by the works of many people, and we cannot
possibly list them all. Though we did our very best to attribute all authors of
texts and images, and to recognize any copyrights, if you think that anything
in this presentation should be changed, added or removed, please contact
me at info@morphilibrium.com




 http://creativecommons.org/licenses/by-nd/3.0/
                                Copyright © Morphilibrium
                            Presented at Agile Cambridge 2012

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Creating High Performing Leaner Agile Teams

  • 1. Building High Performing Agile Teams Incrementally… Presented by Naveed Khawaja Carl Bruiners Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 2. www.morphilibrium.com N a v e e d K h a w a Assessment Coaching j Strategy a @morphilibrium Copyright © Morphilibrium In.morphilibrium.com Presented at Agile Cambridge 2012
  • 3. Bio – Carl Bruiners  Originally a techie who became a frustrated Development Manager  Has been on a Agile education journey  Companies range from SME’s to large Corporations  Strong passion & experience for taking on 'problem’ projects / teams  Loves automation Agile Coach or Most Valuable Mentor of the Year Agile Player UK
  • 4. Where we want to be… Maturity Unconscious Conscious Conscious Unconscious Incompetence Incompetence Competence Competence Maslow Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 5. The basics Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 6. Waterfall http://scalingsoftwareagilityblog.com Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 7. Customer focused… User Story Lifecycle Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 8. The perfection lament If you wait until you do everything for everybody instead of something for somebody you will end up not doing anything for anybody ~ Malcom Bane Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 9. Values, Principles and Practices Values BEING Principles Practices DOING Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 10. Activity 1 Duration: 10-12 minutes The Tower Project [Iteration 1] Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 11. Agile Manifesto We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: Individuals & Working Customer Responding to interactions software collaboration change over over over over processes and comprehensive contract following a plan tools documentation negotiation 𝑾𝒉𝒚 𝑽𝒂𝒍𝒖𝒆 = 𝑯𝒐𝒘 Agile Manifesto with Dude’s Law Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 12. Transformation – Poorly planned Organisational change Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 13. The heartbeat - Ceremonies • Show & Tell • Pre-Sprint Planning • Sprint Retrospective • Sprint Planning define Wed Thu Fri Mon Tue Wed Thu Fri Mon Tue Wed Thu Fri Mon Tue On-going iterative activities throughout the sprint • Story Kick-Offs • Daily Scrum • Backlog Grooming • User Story Writing Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 14. Create a trusting environment  Empower teams to help guide product direction  Trust team estimations  Continued trust when a Sprint doesn’t work out sov·er·eign·ty 1. Supremacy of authority or rule as exercised by a sovereign or sovereign state. 2. Royal rank, authority, or power. 3. Complete independence and self-government. 4. A territory existing as an independent state. 5. A group or body of persons or a state having sovereign authority.
  • 15. Communication and Collaboration is key  Ideally co-located teams  Enabling teams to keep in constant contact by utilizing any and all communication methods (Face to face, VC, Telephone, Email, IM, Task Walls)  Business representation throughout the delivery process  Daily updates Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 16. What is a high performing team Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 17. Disciplined execution vs continuous innovation Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 18. What a good (Agile) team looks like  Constant business engagement  Customer delivery focused  Diverse  Flexible  Energized  Constantly seeks ways to improve  Meets their commitments more often than not Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 19. Challenge = Opportunity Responsibility Obligation You Others Justify Shame Blame C Avery Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 20. Agile Improvements Quarterly Everything Quarterly Pseudo Releases & instead of Releases Continuous something (Mini-Waterfall) Deployment Collaborative Requirements Backlog volatile progression conundrum yet prioritized - WIP Limits - Kick-Offs - Wall of Shame Well controlled/ Value Based negotiated / Portfolio Portfolio prioritized/ Prioritization Planning Cost of Delay over Delivery Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 21. Agile Improvements Colocation with BA & open casual Pseudo colocation Communication discussion space with without BA dedicated focus timeslots Functional Team 7 plus minus 2 7 plus minus 2 Structure without BA with BA Disciplined Disciplined Prescriptive execution with execution & processes with little value & flexibility Continuous value Innovation Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 22. Activity 2 Duration: 10-12 minutes The Tower Project [Iteration 2] Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 23. Tips to helping you become a high performing team Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 24. Embrace Continuous Improvement  Change of pace should be measured – a steady cadence can lead to disappointment  Don’t wait for your retrospectives to encourage CI, introduce constant Team Kaizens Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 25. No two teams are equal  Don’t compare, instead play to their strengths  Move your team members around to create your strongest teams  Don’t cross compare team velocities  Move team members around to cross pollinate Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 26. Visual to reality Iteration 1 Iteration 2 Release 1 … Vision Release 2 Iteration n Programme … 1 Iteration 1 Backlog Iteration 2 Release n … Releases Iteration n Portfolio Vision … Release 1 Iteration n Release 2 Programme 2 Iterations … … … Release n Programme Iteration n n Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 27. Is limiting what my partner can buy a bad thing? – PO Management Be sensible limit the PO’s choices – if you say you can theoretically put a man on the moon, be prepared to be asked to do so. Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 28. Sprint 34 End Sprint 35 End Sprint 36 End Sprint 37 End Sprint 38 End Number of Items Remaining Legend: Incoming Remaining Completed Date Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 29. Backlog management -MMFS / MVP Always create a Minimal Viable Product / Minimal Marketable Feature Set Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 30. Managing your task board (& don’t forget your WIPs). Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 31. Have you kicked off your story yet? Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 32. A streamline kick off… BA UX Dev QA TT …and continuous team effort gets us the gold Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 33. In Sprint test debt / avoid mini-waterfall Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 34. Continuous Delivery… Its easy… but  Continuous Integration?  Test Automation?  Software Configuration?  Automated Deploy?  ACDT – Automated Continuous Delivery & Test Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 35. Defects TDD & BDD Earlier Defects, Pain -Defect fast tracking Defects TDD earlier -Cycle time controls pain - Class of service (SLAs)" Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 36. Using class of service Standard service class Classes should be dictated by the business costs  Various class types should be created under the standard service class. For example;  A – Under $10000 impact if delayed  B – Under $5000 impact if delayed  C – Under $1000 impact if delayed  D – Under $100 impact if delayed  E – BAU  The prioritization of the Stories is driven by the Standard Service Class Types  A Story will change service types as it gets closer to its delivery date; i.e. a C type after 5 days would be escalated to a B type and therefore more further up the priority stack. Impact delay would be determined at the point of a story being added to the Task Wall, this will help Stories move up the priority stack as it gets closer to its delivery date. Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 37. Stop escaping defects Do not use average defect throughput as a stick to beat your teams with Defects discovered that are not legacy deal with within you current Sprint £58 p/d 10 incoming defects p/w 2 days per defect to fix Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 38. How the cost of removing defects increases over time Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 39. “Done is better than perfect!” • Gauge multi-tasking • Manage comfort level • Systems impact visibility • Propose time bound analysis activity • Ask for the definition of value Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 40. Fail fast and learn from the mistakes Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 41. Embrace TDD / BDD sooner rather than later  Retro-fitting TDD / BDD into your work process is far more painful than the initial pain of getting setup at the beginning Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 42. Lean everything out…  Constantly seek ways to improve your processes  Waste is not always obvious – Don’t be afraid of change  There is no such thing as perfection Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 43. Agile is not an Arm’s Race  Simple Agile = Beautiful Agile  Don’t run before you can walk  Embrace Pragmatic Continuous Improvement Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 44. This presentation was delivered at Agile Cambridge 2012 Held at Churchill College, Cambridge from Sep 27-28, 2012 Presented by Naveed Khawaja Carl Bruiners Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 45. @morphilibrium @cbruiners slideshare.net/morphilibrium blogs.morphilibrium.com blog.carlbruiners.com in.morphilibrium.com in.carlbruiners.com Copyright © Morphilibrium Presented at Agile Cambridge 2012
  • 46. This presentation was inspired by the works of many people, and we cannot possibly list them all. Though we did our very best to attribute all authors of texts and images, and to recognize any copyrights, if you think that anything in this presentation should be changed, added or removed, please contact me at info@morphilibrium.com http://creativecommons.org/licenses/by-nd/3.0/ Copyright © Morphilibrium Presented at Agile Cambridge 2012