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Planning, WWrriittiinngg,, aanndd 
CCoommpplleettiinngg OOrraall 
PPrreesseennttaattiioonnss 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 1
TThhrreeee--SStteepp PPrroocceessss 
• Planning 
• Writing 
• Completing 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 2
PPllaannnniinngg SSppeeeecchheess 
aanndd PPrreesseennttaattiioonnss 
• Determine the purpose 
• Analyze the audience 
• Gather the information 
• Adapt the message 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 3
CCoommmmoonn PPuurrppoosseess 
ooff BBuussiinneessss PPrreesseennttaattiioonnss 
• Inform 
• Motivate 
• Persuade 
• Entertain 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 4
Writing OOrraall PPrreesseennttaattiioonnss 
• Organizing the message 
• Creating the introduction 
• Composing the body 
• Writing the conclusion 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 5
Organizing tthhee MMeessssaaggee 
• Define the main idea 
• Limit the scope 
• Choose the approach 
• Prepare the outline 
• Choose the style 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 6
OOrraall PPrreesseennttaattiioonnss 
• Opportunities 
– On-the-spot feedback 
– Immediate modification 
– Nonverbal reinforcement 
• Challenges 
– Maintaining control 
– Guiding the audience 
– Shifting topics 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 7
Introducing tthhee MMeessssaaggee 
• Arouse interest 
• Build credibility 
• Preview the presentation 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 8
Composing tthhee MMeessssaaggee 
• Limit the main points 
• Connect the ideas 
• Engage the audience 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 9
Concluding tthhee MMeessssaaggee 
• Restate the main points 
• Describe the next steps 
• Close the presentation 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 10
CCoommpplleettiinngg SSppeeeecchheess 
aanndd PPrreesseennttaattiioonnss 
• Evaluate the message 
• Develop visual aids 
• Master the delivery 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 11
UUssiinngg VViissuuaall AAiiddss 
• Clarify main points 
• Create interest 
• Add variety 
• Improve learning 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 12
TTyyppeess ooff VViissuuaall AAiiddss 
• Overhead transparencies 
• Electronic presentations 
• Chalkboards and whiteboards 
• Flip charts 
• 35-millimeter slides 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 13
TTyyppeess ooff VViissuuaall AAiiddss 
• Product samples 
• Scale models 
• Audiotapes 
• Film strips and movies 
• Television and videotapes 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 14
Overhead TTrraannssppaarreenncciieess 
• Advantages 
– Inexpensive 
– Easy to use 
– Simple to create 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 15
Overhead TTrraannssppaarreenncciieess 
• Disadvantages 
– Lack of flexibility 
– Fragile format 
– Overhead projectors 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 16
Electronic PPrreesseennttaattiioonnss 
• Advantages 
– Real-time data 
– Multimedia 
– Flexibility and portability 
• Disadvantages 
– Specialized equipment 
– Technique versus content 
– Overuse of special effects 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 17
Creating EEffffeeccttiivvee SSlliiddeess 
• Content and graphics 
• Design elements 
• Consistency 
• Special effects 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 18
Choosing aa CCoolloorr SScchheemmee 
• Stimulate emotions 
• Recognize cultural differences 
• Limit color selections 
• Use contrasting colors 
• Adjust to room light 
• Order colors from dark to light 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 19
AAddddiittiioonnaall DDeessiiggnn 
CCoonnssiiddeerraattiioonnss 
• Background designs 
• Fonts and type styles 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 20
AAnniimmaattiioonn 
aanndd SSppeecciiaall EEffffeeccttss 
• Transitions 
• Builds 
• Hyperlinks 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 21
CCrreeaattiinngg EEffffeeccttiivvee 
HHaannddoouuttss 
• Charts or diagrams 
• Company reports 
• Magazine articles 
• Copies of slides 
• Lists of Websites 
• Brochures and pictures 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 22
Practicing YYoouurr DDeelliivveerryy 
• Memorizing 
• Reading 
• Impromptu speaking 
• Speaking from notes 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 23
PPrreeppaarriinngg ttoo SSppeeaakk 
• Know the material 
• Practice your delivery 
• Know the location 
• Adapt the content 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 24
Building YYoouurr CCoonnffiiddeennccee 
• Prepare extra 
material 
• Rehearse 
• Think positively 
• Visualize success 
• Take a few deep 
breaths 
• Be prepared 
• Get comfortable 
• Don’t panic 
• Keep going 
• Focus outside 
yourself 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 25
Appearing MMoorree CCoonnffiiddeenntt 
• Get control at the start 
• Maintain eye contact 
• Watch your posture 
• Use appropriate gestures 
• Vary facial expressions 
• Control your tone of voice 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 26
Presenting tthhee VViissuuaallss 
• Electronic slides and overhead 
transparencies 
– Changing 
– Highlighting 
– Pointing 
– Discussing 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 27
AAnnsswweerriinngg QQuueessttiioonnss 
• Focus on the questioner 
• Respond appropriately 
• Control the situation 
• Maintain self-control 
• Motivate questions 
• Conclude the speech 
© Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 28

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Planning, writing, and completing oral presentations

  • 1. Planning, WWrriittiinngg,, aanndd CCoommpplleettiinngg OOrraall PPrreesseennttaattiioonnss © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 1
  • 2. TThhrreeee--SStteepp PPrroocceessss • Planning • Writing • Completing © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 2
  • 3. PPllaannnniinngg SSppeeeecchheess aanndd PPrreesseennttaattiioonnss • Determine the purpose • Analyze the audience • Gather the information • Adapt the message © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 3
  • 4. CCoommmmoonn PPuurrppoosseess ooff BBuussiinneessss PPrreesseennttaattiioonnss • Inform • Motivate • Persuade • Entertain © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 4
  • 5. Writing OOrraall PPrreesseennttaattiioonnss • Organizing the message • Creating the introduction • Composing the body • Writing the conclusion © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 5
  • 6. Organizing tthhee MMeessssaaggee • Define the main idea • Limit the scope • Choose the approach • Prepare the outline • Choose the style © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 6
  • 7. OOrraall PPrreesseennttaattiioonnss • Opportunities – On-the-spot feedback – Immediate modification – Nonverbal reinforcement • Challenges – Maintaining control – Guiding the audience – Shifting topics © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 7
  • 8. Introducing tthhee MMeessssaaggee • Arouse interest • Build credibility • Preview the presentation © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 8
  • 9. Composing tthhee MMeessssaaggee • Limit the main points • Connect the ideas • Engage the audience © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 9
  • 10. Concluding tthhee MMeessssaaggee • Restate the main points • Describe the next steps • Close the presentation © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 10
  • 11. CCoommpplleettiinngg SSppeeeecchheess aanndd PPrreesseennttaattiioonnss • Evaluate the message • Develop visual aids • Master the delivery © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 11
  • 12. UUssiinngg VViissuuaall AAiiddss • Clarify main points • Create interest • Add variety • Improve learning © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 12
  • 13. TTyyppeess ooff VViissuuaall AAiiddss • Overhead transparencies • Electronic presentations • Chalkboards and whiteboards • Flip charts • 35-millimeter slides © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 13
  • 14. TTyyppeess ooff VViissuuaall AAiiddss • Product samples • Scale models • Audiotapes • Film strips and movies • Television and videotapes © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 14
  • 15. Overhead TTrraannssppaarreenncciieess • Advantages – Inexpensive – Easy to use – Simple to create © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 15
  • 16. Overhead TTrraannssppaarreenncciieess • Disadvantages – Lack of flexibility – Fragile format – Overhead projectors © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 16
  • 17. Electronic PPrreesseennttaattiioonnss • Advantages – Real-time data – Multimedia – Flexibility and portability • Disadvantages – Specialized equipment – Technique versus content – Overuse of special effects © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 17
  • 18. Creating EEffffeeccttiivvee SSlliiddeess • Content and graphics • Design elements • Consistency • Special effects © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 18
  • 19. Choosing aa CCoolloorr SScchheemmee • Stimulate emotions • Recognize cultural differences • Limit color selections • Use contrasting colors • Adjust to room light • Order colors from dark to light © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 19
  • 20. AAddddiittiioonnaall DDeessiiggnn CCoonnssiiddeerraattiioonnss • Background designs • Fonts and type styles © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 20
  • 21. AAnniimmaattiioonn aanndd SSppeecciiaall EEffffeeccttss • Transitions • Builds • Hyperlinks © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 21
  • 22. CCrreeaattiinngg EEffffeeccttiivvee HHaannddoouuttss • Charts or diagrams • Company reports • Magazine articles • Copies of slides • Lists of Websites • Brochures and pictures © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 22
  • 23. Practicing YYoouurr DDeelliivveerryy • Memorizing • Reading • Impromptu speaking • Speaking from notes © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 23
  • 24. PPrreeppaarriinngg ttoo SSppeeaakk • Know the material • Practice your delivery • Know the location • Adapt the content © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 24
  • 25. Building YYoouurr CCoonnffiiddeennccee • Prepare extra material • Rehearse • Think positively • Visualize success • Take a few deep breaths • Be prepared • Get comfortable • Don’t panic • Keep going • Focus outside yourself © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 25
  • 26. Appearing MMoorree CCoonnffiiddeenntt • Get control at the start • Maintain eye contact • Watch your posture • Use appropriate gestures • Vary facial expressions • Control your tone of voice © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 26
  • 27. Presenting tthhee VViissuuaallss • Electronic slides and overhead transparencies – Changing – Highlighting – Pointing – Discussing © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 27
  • 28. AAnnsswweerriinngg QQuueessttiioonnss • Focus on the questioner • Respond appropriately • Control the situation • Maintain self-control • Motivate questions • Conclude the speech © Prentice Hall, 2004 Business Communication Essentials Chapter 12 - 28