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Samsung Employee Retention 
Maged Elsakka
SSaammssuunngg 
 Samsung has a powerful influence on South Korea's economic 
development, politics, media and culture, and has been a major driving 
force behind the "Miracle on the Han River". Its affiliate companies 
produce around a fifth of South Korea's total exports. Samsung's revenue 
was equal to 17% of South Korea's $1,082 billion GDP. 
 At Samsung, we are permanently committed to creating a truly global 
leadership culture 
 that is as diverse and vibrant as the markets we serve, and the products 
we make. 
 Only with our unique breadth and massive global reach can our people 
bring joy to people 
 through phones, media & entertainment. 
 Or, with our Smart School Solutions and growing range of portable 
medical devices, 
 improve lives by spreading education and healthcare to the parts of our 
global civilization that need it most.
SSaammssuunngg 
 With our endless ability to predict the next big wave (and create a 
few of our own), 
joining Samsung Electronics will put you in touch with the future – 
and keep your career at the cutting edge of tomorrow's 
technology. 
 We are looking for outstanding global talents and future leaders, 
who are welcome and vital for us as we grow and evolve into a 
truly Global enterprise. 
We are on the cusp of the next chapter of our history. So join us. 
And make a real contribution to shaping our future, and bringing 
the next big thing to life.
WWhhaatt iiss eemmppllooyyeeee rreetteennttiioonn
eemmppllooyyeeee rreetteennttiioonn ssttrraatteeggyy 
 1. Right people (Hire). 
 2. Employee empowerment. 
 3. Employee being the most valuable asset. 
 4. Believe In Your Employees. 
 5. Provide them information and knowledge. 
 6. Feedback on their performance. 
 7. Recognize and appreciate. 
 8. Keep their morale high. 
 9. Create a “Healthy environment”.
these pprraaccttiicceess ccaann bbee 
ccaatteeggoorriizzeedd iinn 33 lleevveellss:: 
1) Low Level Employee Retention Strategies 
2) Medium Level Strategies for Employee Retention 
3) High Level Strategies
pprreesseenntt sseeccaannrriioo ooff eemmppllooyyeeee 
rreetteennttiioonn ssttrraatteeggyy 
Leaving of an organization for more pay. 
Incentives can increase productivity. 
Running away from responsibilities. 
Measures to increase employee 
satisfaction will be expensive
Reasons WWhhyy eemmppllooyyeeeess lleeaavvee 
This are the results Cont… 
Managers’ poor 
supervision 
Lack of growth potential. 
Lack of recognition 
Do not enjoy their job 
Inadequate pay 
Job is not challenging 
Overwork 
Work and life in-balance
RReetteennttiioonn ppRRoocceessss
aanndd tthhee RReessuulltt ooff ggoooodd RReetteennttiioonn 
ppRRoocceessss iiss lliikkee tthhiiss
foR that theRe aaRRee ssoommee RReetteennttiioonn 
ssuucccceessss mmaannttRRaass 
This are the key area And the result is like this 
 Transparent Work Culture 
 Quality of Work 
 Supporting Employees 
 Give empowerment
hoW to manage eemmppllooyyeeee RReetteennttiioonn 
This is the three stage process And follow this process 
 Identify the cost of 
employee turnover. 
 Understand why employee 
leave.(exit interview). 
 Implement retention 
strategies.
hoW to RReettaaiinn eemmppllooyyeeee 
 Top talent wants to work 
for the top companies. 
 Build it and they will 
come. 
 Recognize and reward 
over and over again. 
 Don't take them for 
granted. 
 Know what their 
competitor does.
ccoonnttiinnuuaattiioonn
Top 7 Ways To Improve eemmppllooyyeeee rreeTTeennTTIIoonn 
aanndd rreedduuccee eemmppllooyyeeee TTuurrnnoovveerr eexxaammppllee 
ccIIssccoo ,,llGG aanndd ddllFF 
1. Hire the best and avoid the rest. 
2. Orientation program for new employees. 
3. Provide flexible work place. 
4. Learning new skills and advancing their career is just 
as important as the money they make. 
5. Early warning detection system 
6. Look for triggers. 
7. Identify and weed out poor managers.
HoW To ccrreeaaTTee aa WWIInnnnIInnGG 
eemmppllooyyeeee rreeTTeennTTIIoonn ssTTrraaTTeeGGyy?? 
Performance. 
Communication. 
Loyalty 
Competitive 
advantage.
HHooWW TToo rreedduuccee eemmppllooyyeeee TTuurrnnoovveerr 
Extract DIAMONDS 
among the stones 
Giving a finishing touch 
to your Diamond 
Compensation package 
for those who make 
your organisation worth
WHy IIss aa GGoooodd mmaannaaGGeerr 
IImmppoorrTTaannTT?? 
A Good Manager: 
1. Healthy Workplace 
2. Enriches and enlivens an employee’s work 
3. Talent management 
4. Develops a culture of loyalty
mmaannaaGGeerr rroollee IInn eemmppllooyyeeee 
rreeTTeennTTIIoonn ssTTrraaTTeeGGyy 
 Creating motivating 
environment 
 Standing up for the 
Team 
 Providing coaching 
 Delegation 
 Extra Responsibility 
 Focus on future 
career
manaGer’s rroollee IInn eemmppllooyyeeee 
rreeTTeennTTIIoonn 
Retention 
◦ keeping desirable employees 
Attrition 
◦ loss of personnel 
Career Planning 
◦ bottom-up view of right people in right place 
Succession Planning 
◦ top-down view of right people in right place
SSaammssuunngg Retention 
The resignation rate is 5% for Korea-based employees and 15.6% for 
overseas employees. Samsung Electronics 
actively analyzes the factors behind employee turnover and reflects these 
findings in its HR management 
policies. We also operate a career development center to help retiring 
employees find new jobs or start new Business .
SSaammssuunngg Retention 
Reasons Given for Resignations:
Labor and Human Rights 
Samsung Electronics abides by all labor and human rights laws in each 
region it operates and strictly enforces 
a ban on child labor, forced labor and workplace discrimination, in 
accordance with articles 4, 6 and 
16 of the company’s rules of employment. In addition, we strictly abide by 
the 24 ILO conventions ratified by 
the South Korean government. Samsung Electronics believes that mutually 
beneficial development through 
collaboration should be the basis of its labor relations management. The 
company operates a Management- 
Labor Council that inspects overseas operation sites and utilizes other 
communication channels to monitor
CCaappaacciittyy DDeevveellooppmmeenntt ::
SSaammssuunngg Remuneration 
Wage by Region 
Samsung Electronics is complying with minimum wage laws in all 
countries. It pays up to three-times the 
minimum salary in regions in order to help improve the welfare and 
quality of life of its employees.
Employee Injury Management 
Although the rate of employee injuries increased in 2011 compared to 2010, 68% of 
injuries occurred during sports activities conducted at company social events. 
Samsung Electronics has since published a safety guideline and implemented a 
program to raise awareness of the importance of stretching and other exercises 
to prevent injuries in non-industrial activities. 
We are also conducting regularly scheduled health and safety trainings on a wide 
range of issues, including industrial safety and employee health management.
Samsung Employee Retention

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Samsung Employee Retention

  • 2. SSaammssuunngg  Samsung has a powerful influence on South Korea's economic development, politics, media and culture, and has been a major driving force behind the "Miracle on the Han River". Its affiliate companies produce around a fifth of South Korea's total exports. Samsung's revenue was equal to 17% of South Korea's $1,082 billion GDP.  At Samsung, we are permanently committed to creating a truly global leadership culture  that is as diverse and vibrant as the markets we serve, and the products we make.  Only with our unique breadth and massive global reach can our people bring joy to people  through phones, media & entertainment.  Or, with our Smart School Solutions and growing range of portable medical devices,  improve lives by spreading education and healthcare to the parts of our global civilization that need it most.
  • 3. SSaammssuunngg  With our endless ability to predict the next big wave (and create a few of our own), joining Samsung Electronics will put you in touch with the future – and keep your career at the cutting edge of tomorrow's technology.  We are looking for outstanding global talents and future leaders, who are welcome and vital for us as we grow and evolve into a truly Global enterprise. We are on the cusp of the next chapter of our history. So join us. And make a real contribution to shaping our future, and bringing the next big thing to life.
  • 4. WWhhaatt iiss eemmppllooyyeeee rreetteennttiioonn
  • 5. eemmppllooyyeeee rreetteennttiioonn ssttrraatteeggyy  1. Right people (Hire).  2. Employee empowerment.  3. Employee being the most valuable asset.  4. Believe In Your Employees.  5. Provide them information and knowledge.  6. Feedback on their performance.  7. Recognize and appreciate.  8. Keep their morale high.  9. Create a “Healthy environment”.
  • 6. these pprraaccttiicceess ccaann bbee ccaatteeggoorriizzeedd iinn 33 lleevveellss:: 1) Low Level Employee Retention Strategies 2) Medium Level Strategies for Employee Retention 3) High Level Strategies
  • 7. pprreesseenntt sseeccaannrriioo ooff eemmppllooyyeeee rreetteennttiioonn ssttrraatteeggyy Leaving of an organization for more pay. Incentives can increase productivity. Running away from responsibilities. Measures to increase employee satisfaction will be expensive
  • 8. Reasons WWhhyy eemmppllooyyeeeess lleeaavvee This are the results Cont… Managers’ poor supervision Lack of growth potential. Lack of recognition Do not enjoy their job Inadequate pay Job is not challenging Overwork Work and life in-balance
  • 10. aanndd tthhee RReessuulltt ooff ggoooodd RReetteennttiioonn ppRRoocceessss iiss lliikkee tthhiiss
  • 11. foR that theRe aaRRee ssoommee RReetteennttiioonn ssuucccceessss mmaannttRRaass This are the key area And the result is like this  Transparent Work Culture  Quality of Work  Supporting Employees  Give empowerment
  • 12. hoW to manage eemmppllooyyeeee RReetteennttiioonn This is the three stage process And follow this process  Identify the cost of employee turnover.  Understand why employee leave.(exit interview).  Implement retention strategies.
  • 13. hoW to RReettaaiinn eemmppllooyyeeee  Top talent wants to work for the top companies.  Build it and they will come.  Recognize and reward over and over again.  Don't take them for granted.  Know what their competitor does.
  • 15. Top 7 Ways To Improve eemmppllooyyeeee rreeTTeennTTIIoonn aanndd rreedduuccee eemmppllooyyeeee TTuurrnnoovveerr eexxaammppllee ccIIssccoo ,,llGG aanndd ddllFF 1. Hire the best and avoid the rest. 2. Orientation program for new employees. 3. Provide flexible work place. 4. Learning new skills and advancing their career is just as important as the money they make. 5. Early warning detection system 6. Look for triggers. 7. Identify and weed out poor managers.
  • 16. HoW To ccrreeaaTTee aa WWIInnnnIInnGG eemmppllooyyeeee rreeTTeennTTIIoonn ssTTrraaTTeeGGyy?? Performance. Communication. Loyalty Competitive advantage.
  • 17. HHooWW TToo rreedduuccee eemmppllooyyeeee TTuurrnnoovveerr Extract DIAMONDS among the stones Giving a finishing touch to your Diamond Compensation package for those who make your organisation worth
  • 18. WHy IIss aa GGoooodd mmaannaaGGeerr IImmppoorrTTaannTT?? A Good Manager: 1. Healthy Workplace 2. Enriches and enlivens an employee’s work 3. Talent management 4. Develops a culture of loyalty
  • 19. mmaannaaGGeerr rroollee IInn eemmppllooyyeeee rreeTTeennTTIIoonn ssTTrraaTTeeGGyy  Creating motivating environment  Standing up for the Team  Providing coaching  Delegation  Extra Responsibility  Focus on future career
  • 20. manaGer’s rroollee IInn eemmppllooyyeeee rreeTTeennTTIIoonn Retention ◦ keeping desirable employees Attrition ◦ loss of personnel Career Planning ◦ bottom-up view of right people in right place Succession Planning ◦ top-down view of right people in right place
  • 21. SSaammssuunngg Retention The resignation rate is 5% for Korea-based employees and 15.6% for overseas employees. Samsung Electronics actively analyzes the factors behind employee turnover and reflects these findings in its HR management policies. We also operate a career development center to help retiring employees find new jobs or start new Business .
  • 22. SSaammssuunngg Retention Reasons Given for Resignations:
  • 23. Labor and Human Rights Samsung Electronics abides by all labor and human rights laws in each region it operates and strictly enforces a ban on child labor, forced labor and workplace discrimination, in accordance with articles 4, 6 and 16 of the company’s rules of employment. In addition, we strictly abide by the 24 ILO conventions ratified by the South Korean government. Samsung Electronics believes that mutually beneficial development through collaboration should be the basis of its labor relations management. The company operates a Management- Labor Council that inspects overseas operation sites and utilizes other communication channels to monitor
  • 25. SSaammssuunngg Remuneration Wage by Region Samsung Electronics is complying with minimum wage laws in all countries. It pays up to three-times the minimum salary in regions in order to help improve the welfare and quality of life of its employees.
  • 26. Employee Injury Management Although the rate of employee injuries increased in 2011 compared to 2010, 68% of injuries occurred during sports activities conducted at company social events. Samsung Electronics has since published a safety guideline and implemented a program to raise awareness of the importance of stretching and other exercises to prevent injuries in non-industrial activities. We are also conducting regularly scheduled health and safety trainings on a wide range of issues, including industrial safety and employee health management.