3. Hello World!
• How many worked on a project that never got released?
• How many worked on a project that was released but nobody used it?
• What is the first thing you do when you have an idea for a new project?
• How many in here are in charge of managing or creating products?
4. A little about me
• I worked on startups and a corporate
• Worked on about 20 different internal and external products, only 5 of which
are actively in use today.
• I work at a department called Emerging Business at Elm which allows me to
use lean every day.
5. On Lean
• How many know about lean?
• How many applied lean in a project or tried to do that?
• A shout out to Elm, thanks for giving me the opportunity to attend the lean
startup conference in SF. I wouldn’t be standing here today without it.
• Also, everything I say and do is my own opinion only and does not represent
Elm in anyway or form.
6. Who uses lean?
Almost every serious startup seeking to be funded or admitted at an incubator.
ProductHunt.com
Intuit
Quickbooks, mint.com and many other tax software.
8000 employees
GE (General Electric)
300,000 employee
Founded by Thomas Edison (130 years of success !!)
Fast Works
they do it for new products,
sales
internal processes
The American Government !!
18F
9. Applying Lean – Step 1:Idea
• What is an idea?
• Kinds of ideas
Individual ideas
Corporate ideas
• How can lean help
10. Applying Lean – Step 2:Customer
• Identify the customer who’s goanna use your product not the customer who
will make you money
• Understand these customers:
What their life is like?
Where do they hangout?
What topics are they interested in?
• Your goal is to know enough information to sympathize with them and
understand how they think.
11. Applying Lean – Step 3:Problem
• Define the problem very well. What is the problem that you think your
customers have.
• DO NOT try to find the solution yet. Focus on the problem.
• Brain storm problems and identify the biggest one.
• Your objective is to find the cookie monster look not to find the solution.
12.
13. Applying Lean – Step 4:Riskest
assumption
• Brainstorm assumptions.
• What is the assumption that if it was true, it’ll drive you out of business.
• Different types of assumption:
Problem assumption
Solution assumption
Implementation assumption
14.
15.
16. Applying Lean – Step 5: Success
Criteria
• Design the experiment.
• What is the percentage that needs to hold to say that your experiment was a
success.
• It doesn’t have to be accurate, it gives you a target.
• Trust your feelings here, you may iterate even if you have a 100% success.
17.
18. Applying Lean – Step 6: Validation
• Get out of the building
• Customers can not know that you’re running an experiment
• NO yes or no questions
• NO leading questions
• Stages
Problem validation
Solution validation
Implementation validation
19. Applying Lean – Step 7: Decision
• When to persevere
• When to iterate
• When to pivot
20. Applying Lean – Step 8: Learn
• Record your learning from this iteration
• Sometimes a pattern will emerge as you iterate, keep an eye out for those.
21.
22. Applying Lean – Step 9: Solution
• You only discuss the solution after you’ve identified the problem
• Don’t be shy to ask for money
• Ways to validate solutions:
Landing pages :-/
Audience bulding
Blog, newsletter, twitter…etc.
CONNECT
Concierge
Do the features you wanna build manually before you automate it.
You’re human.
HELP
Wizard of Oz
Make user think that you’re a robot
PRETEND
Fake doors
See how many people want to walk through the door before you make it
MEASURE
Crowdfunding
Get money.
SELL
23.
24. Thank you, Help me improve :D
• Pickup your phone
• Open your email app
• Create a new email
• Send it to Motaz.AG@gmail.com
• Put the title as
(how much you liked this presentation out of 5) (would you like me to send you emails
about “Lean in entreprises” and “customer development”)
i.e. “5 Yes” or “1 No”
• Send the email “empty messages are ok”
• Do. It. Now. please
25. Lean Startup Machine is coming to
Riyadh
• https://www.leanstartupmachine.com/cities/riyadh
• Thanks to the people who made this happen
نورةاللحيدان
@norahallohaidan
الفريح شهد
@Shahd_F
For any questions regarding LSM you can mention Raat account
@Ra_at1
They spent 1bn $ on infrastructure
They were useable
They had investors all around them
They failed
With such a cheerful note, let’s start :D
Goals of the presentation
For those who don't know what lean is, I hope you'll have a very practical experience that you can apply tomorrow,
For those who already know what lean is, lean is improving, I read the book, I'm practicing lean everyday at work (or I thought I was) till I went to San Francisco to attend the Lean conference and visit and talk to companies who apply lean and I improved a lot on the process that I have. I hope you can get the best latest practices from this session.
On product hunt
It started as a mailing list
Rayan Hoover only moved to create product hunt after the list got so big he couldn’t manage it.
On GE
They worked with Eric Ries for 2 years to perfect FastWorks
Refrigerator story
The American government
Opensource
Fast continues delivery
They control their process
Lean is moving very quickly
What is the smallest product?!! :-/
We’ll cover this long steps in the presentation today, hopefully.
Talk about giving voice to all good ideas
Talk briefly about owning the question not the plan.
Tell the AirBnB story
They lived with their own customers for a while
Talk about Mark Abramson chefs thingy
The dropbox story
I will do experiment with x people and I need to have y people acting in a certain way
How to interview customers
Audience bulding
Producthunt
GroupOn
Creative Lives
Concierge
AirBnb
Wizard of Oz
Car Direct
Zappos
Fake doors
Polyvard
Zappos
Crowfunding
Ouya