SlideShare une entreprise Scribd logo
1  sur  21
By: Manolis Psarros @about_tourism
Destination
Branding
Workshop
Creating a Place Brand
in this part:
Why branding matters?
Brand
Knowledge
Brand
Trust
Brand
Loyalty
Creating a Place Brand
For Tourists:
Because they would choose a destination brand only when they can trust it.
For Destinations:
Because a trusted brand brings about tourist loyalty.
Source: Brand Knowledge, Trust and Loyalty { A Conceptual Model of Destination Branding/ Cathy Hsu Liping - A. Caiy
“Destination branding, is
about creating a sense of
place and telling a story’’
Tom Buncle, Yellow Railroad International Destination Consultancy
Creating a Place Brand
‘... the worst thing an aspiring community,
country or any other type of place could
do is not intervene in their own image
creation and ignore branding concepts’’.
Joao R. Freire, Place-Branding Expert
Creating a Place Brand
Martin Homlish, Chief Marketing Officer SAP
- Wall Street Journal, September 2000
“Every time you communicate with your
audiences, you either build equity in your
brand, ……………. or you destroy it.”
The Challenge
Creating a Place Brand
The Facts
Image and identity are becoming more important in enabling
destinations to stand out in the crowd (YouGov 2008)
– 55% of corporate decision makers found it difficult to
differentiate between locations on the basis of ‘hard’
economic facts – 65% say it is becoming harder
– 92% say that image and profile are becoming more
important
– 60% say that factors such as culture have become more
important in the last 5 – 10 years
– 85% of investment decision makers want to invest in a
place whose values reflect their own company
Creating a Place Brand
The Answer
Distinctive
Memorable
Personality - sense of place - a story
Authentic
Co-Creative
Place-Making (policies, innovations, events,
structures, investments and symbolic
actions)
Creating a Place Brand
In order to manage place-brands
successfully and therefore reduce the
gap between identity and the
standardised true (or image), it is
necessary to understand the variables
that compose the brand.
Creating a Place Brand
Joao R. Freire, Place-Branding Expert
Place
Place
Creating a Place Brand
Topography /scenery
Public realm
Public art
History
Architecture
© 2007-2009 LondonEditions.com
Products
Products
Creating a Place Brand
“Own” products
Claimed products
People
Creating a Place Brand
Culture
Attitude
Reputation Famous / infamous
A good place to:
live
work
do business
invest
buy from
visit
Feel of a
Place
Tourism
Immigration
(new skills)
Diplomacy
Inward
Investment
Exports
Quality of
Life
(residents)
Creating a Place Brand
The Branding Process
ETC/UNWTO Handbook on
Tourism Destination
Branding
Destination Audit
Segmentation
Analysis
SWOT Analysis
Stakeholder
Perception
Consultation
Consumer Perception
& in depth TO
interviews
Competitor
Analysis
Stakeholder Consultation
to close gap between
consumer & stakeholder
perceptions
Brand Development
(brand pyramid/wheel)
Incorporate Brand in
Marketing
Communications
Create a Brand Advisory
Group
Monitor Brand
Performance
Refine Brand (including
any new consumer
research & stakeholder
consultation on an
ongoing basis
Creating a Place Brand
Brand
Essence
Positioning
Statement
Brand Personality
Emotional Benefits
Rational Attributes
What is the essential nature &
character of your destination?
What Makes the Destination
Stand Out from Everywhere
Else?
How would the Destination like to be
seen and described by its main
audience
How Do they Feel
about the Place?
What do visitors like to see and
do? What influences
business/investments decisions
The Brand Development Model
Creating a Place Brand
Brand at the Core of all Marketing Activities
Brand
Imagery
Design
Style
Marketing
Campaigns
Brochures,
Print, etc.Website
Logo
Behaviour
Creating a Place Brand
Strongly Branded DestiNations generally:
Make very clear promises that are kept over time
Stay relevant—functional attributes coupled with “intangibles”
Provide value for the resources required to invest / visit in that
country
Have loyal stakeholders
Deliver the benefits that stakeholders desire and hold credible
Have unique brand equity involving strong thoughts and feelings
Are dependable and deliver consistently against expectations
Have an ability to be identified under different conditions
Are less vulnerable to competitive neighbouring markets
Source: Ruth Stanat via the Branding Strategy Insider Blog
Poorly Branded DestiNations generally:
Make vague promises that change over time
Have very low general equity and low emotional commitment
Have “spotty” reputations, create doubt
Have little loyalty, rely on pricing and promotional incentives
Source: Ruth Stanat via the Branding Strategy Insider Blog
‘In fact, if destination marketers only
remember one piece of advice, it had
better be this. Do not think about what
to say next; think about what to do’’.
Simon Anholt
Coming Soon..
Branding Strategies in Action
Destination branding Workshop_Creating_a_Place_Brand

Contenu connexe

Tendances

Marketing in Travel & Tourism: Using the Promotional Mix
Marketing in Travel & Tourism: Using the Promotional MixMarketing in Travel & Tourism: Using the Promotional Mix
Marketing in Travel & Tourism: Using the Promotional Mix
Karen Houston
 
2 tools and technqiues in tourism planning
2 tools and technqiues in tourism planning2 tools and technqiues in tourism planning
2 tools and technqiues in tourism planning
Princess Dianne Cuasay
 
Principles of Tourism Chapter 5
Principles of Tourism Chapter 5Principles of Tourism Chapter 5
Principles of Tourism Chapter 5
Jercel Tumaque
 
Unit 7: Supporting Tourism Destinations
Unit 7: Supporting Tourism DestinationsUnit 7: Supporting Tourism Destinations
Unit 7: Supporting Tourism Destinations
duanesrt
 
tourism consumer behavior
tourism consumer behaviortourism consumer behavior
tourism consumer behavior
epy
 
Tourism Distribution Channel
Tourism Distribution ChannelTourism Distribution Channel
Tourism Distribution Channel
J C
 

Tendances (20)

From Selling the City to City Branding. A Critical Perspective
From Selling the City to City Branding. A Critical PerspectiveFrom Selling the City to City Branding. A Critical Perspective
From Selling the City to City Branding. A Critical Perspective
 
Marketing in Travel & Tourism: Using the Promotional Mix
Marketing in Travel & Tourism: Using the Promotional MixMarketing in Travel & Tourism: Using the Promotional Mix
Marketing in Travel & Tourism: Using the Promotional Mix
 
Marketing Tourism
Marketing TourismMarketing Tourism
Marketing Tourism
 
Hotel Marketing Analytics
Hotel Marketing AnalyticsHotel Marketing Analytics
Hotel Marketing Analytics
 
Tourism Marketing
Tourism MarketingTourism Marketing
Tourism Marketing
 
IMC Media Strategy Implementation
IMC Media Strategy ImplementationIMC Media Strategy Implementation
IMC Media Strategy Implementation
 
2 tools and technqiues in tourism planning
2 tools and technqiues in tourism planning2 tools and technqiues in tourism planning
2 tools and technqiues in tourism planning
 
Distribution in tourism
Distribution in tourismDistribution in tourism
Distribution in tourism
 
Principles of Tourism Chapter 5
Principles of Tourism Chapter 5Principles of Tourism Chapter 5
Principles of Tourism Chapter 5
 
Unit 7: Supporting Tourism Destinations
Unit 7: Supporting Tourism DestinationsUnit 7: Supporting Tourism Destinations
Unit 7: Supporting Tourism Destinations
 
Digital media plan_theme_amusement_park
Digital media plan_theme_amusement_parkDigital media plan_theme_amusement_park
Digital media plan_theme_amusement_park
 
Destination Management & DMO Stories. A focus on commercial strategies.
Destination Management & DMO Stories. A focus on commercial strategies.Destination Management & DMO Stories. A focus on commercial strategies.
Destination Management & DMO Stories. A focus on commercial strategies.
 
Tourism Marketing and Future-Tourism Marketing (Tourism & Hospitality Managem...
Tourism Marketing and Future-Tourism Marketing (Tourism & Hospitality Managem...Tourism Marketing and Future-Tourism Marketing (Tourism & Hospitality Managem...
Tourism Marketing and Future-Tourism Marketing (Tourism & Hospitality Managem...
 
tourism consumer behavior
tourism consumer behaviortourism consumer behavior
tourism consumer behavior
 
Hilton Digital Marketing Portfolio
Hilton Digital Marketing PortfolioHilton Digital Marketing Portfolio
Hilton Digital Marketing Portfolio
 
Positioning For Tourism Marketing
Positioning For Tourism MarketingPositioning For Tourism Marketing
Positioning For Tourism Marketing
 
Tourism Distribution Channel
Tourism Distribution ChannelTourism Distribution Channel
Tourism Distribution Channel
 
Marketing strategy of a destination
Marketing strategy of a destinationMarketing strategy of a destination
Marketing strategy of a destination
 
Marketing - Tourism Destinations
Marketing - Tourism DestinationsMarketing - Tourism Destinations
Marketing - Tourism Destinations
 
Indicators of Sustainable Tourism Development and Management.pptx
Indicators of Sustainable Tourism Development and Management.pptxIndicators of Sustainable Tourism Development and Management.pptx
Indicators of Sustainable Tourism Development and Management.pptx
 

Similaire à Destination branding Workshop_Creating_a_Place_Brand

Business Advice and Strategies
Business Advice and StrategiesBusiness Advice and Strategies
Business Advice and Strategies
michaelynch
 
6th Alex Marketing Club (Brand Positioning) by.Dr.Amany Sabry
6th Alex Marketing Club (Brand Positioning) by.Dr.Amany Sabry6th Alex Marketing Club (Brand Positioning) by.Dr.Amany Sabry
6th Alex Marketing Club (Brand Positioning) by.Dr.Amany Sabry
Mahmoud Bahgat
 

Similaire à Destination branding Workshop_Creating_a_Place_Brand (20)

Destinationbranding
DestinationbrandingDestinationbranding
Destinationbranding
 
Destination Branding
Destination BrandingDestination Branding
Destination Branding
 
PR for Capital Raises and M&A
PR for Capital Raises and M&APR for Capital Raises and M&A
PR for Capital Raises and M&A
 
Destination Branding.pptx
Destination Branding.pptxDestination Branding.pptx
Destination Branding.pptx
 
The Science Behind Economic Development Branding
The Science Behind Economic Development BrandingThe Science Behind Economic Development Branding
The Science Behind Economic Development Branding
 
The Dangers of Blending In: How to Stand Out in a Crowded Market
The Dangers of Blending In: How to Stand Out in a Crowded MarketThe Dangers of Blending In: How to Stand Out in a Crowded Market
The Dangers of Blending In: How to Stand Out in a Crowded Market
 
Business Advice and Strategies
Business Advice and StrategiesBusiness Advice and Strategies
Business Advice and Strategies
 
The 5 P's - Talk Deck
The 5 P's - Talk DeckThe 5 P's - Talk Deck
The 5 P's - Talk Deck
 
Wow TRUE BRANDING 032311
Wow TRUE BRANDING  032311Wow TRUE BRANDING  032311
Wow TRUE BRANDING 032311
 
WOW T.R.U.E. Brand Marketing
WOW T.R.U.E. Brand MarketingWOW T.R.U.E. Brand Marketing
WOW T.R.U.E. Brand Marketing
 
6th Alex Marketing Club (Brand Positioning) by.Dr.Amany Sabry
6th Alex Marketing Club (Brand Positioning) by.Dr.Amany Sabry6th Alex Marketing Club (Brand Positioning) by.Dr.Amany Sabry
6th Alex Marketing Club (Brand Positioning) by.Dr.Amany Sabry
 
PR's Role In Integrated Marketing
PR's Role In Integrated MarketingPR's Role In Integrated Marketing
PR's Role In Integrated Marketing
 
Latest trends in shopping centre branding, marketing and design
Latest trends in shopping centre branding, marketing and design Latest trends in shopping centre branding, marketing and design
Latest trends in shopping centre branding, marketing and design
 
138 191221 What is Branding? by Mathew Healey - Issues and Anatomy
138 191221 What is Branding? by Mathew Healey - Issues and Anatomy138 191221 What is Branding? by Mathew Healey - Issues and Anatomy
138 191221 What is Branding? by Mathew Healey - Issues and Anatomy
 
Philadelphia Fashion Incubator Presentation - May 2018
Philadelphia Fashion Incubator Presentation - May 2018 Philadelphia Fashion Incubator Presentation - May 2018
Philadelphia Fashion Incubator Presentation - May 2018
 
Philadelphia Fashion Incubator Presentation May 2018
Philadelphia Fashion Incubator Presentation May 2018Philadelphia Fashion Incubator Presentation May 2018
Philadelphia Fashion Incubator Presentation May 2018
 
Branding for entrepreneurs_-_sbdc_082912
Branding for entrepreneurs_-_sbdc_082912Branding for entrepreneurs_-_sbdc_082912
Branding for entrepreneurs_-_sbdc_082912
 
Building a brand
Building a brandBuilding a brand
Building a brand
 
X/OVER | Sitrep | Marketing Playbook
X/OVER | Sitrep | Marketing PlaybookX/OVER | Sitrep | Marketing Playbook
X/OVER | Sitrep | Marketing Playbook
 
Marketing for Small Business
Marketing for Small BusinessMarketing for Small Business
Marketing for Small Business
 

Plus de TOPOSOPHY

Latest Trends on Black Sea Cruise Tourism Sector
Latest Trends on Black Sea Cruise Tourism SectorLatest Trends on Black Sea Cruise Tourism Sector
Latest Trends on Black Sea Cruise Tourism Sector
TOPOSOPHY
 
Slovenian Tourist Board Social Media Marketing
Slovenian Tourist Board Social Media MarketingSlovenian Tourist Board Social Media Marketing
Slovenian Tourist Board Social Media Marketing
TOPOSOPHY
 

Plus de TOPOSOPHY (20)

The Future of DMOs | the ECM manifest
The Future of DMOs | the ECM manifestThe Future of DMOs | the ECM manifest
The Future of DMOs | the ECM manifest
 
DESTINATIONS AND COVID-19: HOW TO BUILD A SUSTAINABLE PATH TO RECOVERY
DESTINATIONS AND COVID-19: HOW TO BUILD A SUSTAINABLE PATH TO RECOVERYDESTINATIONS AND COVID-19: HOW TO BUILD A SUSTAINABLE PATH TO RECOVERY
DESTINATIONS AND COVID-19: HOW TO BUILD A SUSTAINABLE PATH TO RECOVERY
 
SHEDDING LIGHT ON THE ‘MEAL-SHARING’ PLATFORM ECONOMY - Proposals to level th...
SHEDDING LIGHT ON THE ‘MEAL-SHARING’ PLATFORM ECONOMY - Proposals to level th...SHEDDING LIGHT ON THE ‘MEAL-SHARING’ PLATFORM ECONOMY - Proposals to level th...
SHEDDING LIGHT ON THE ‘MEAL-SHARING’ PLATFORM ECONOMY - Proposals to level th...
 
Managing tourism growth in europe | the ECM toolbox
Managing tourism growth in europe | the ECM toolboxManaging tourism growth in europe | the ECM toolbox
Managing tourism growth in europe | the ECM toolbox
 
40 Big Ideas for Little Things in Hospitality
40 Big Ideas for Little Things in Hospitality40 Big Ideas for Little Things in Hospitality
40 Big Ideas for Little Things in Hospitality
 
Sharing Economy & Hotels: HOTREC Policy Paper on Sharing Economy
Sharing Economy & Hotels: HOTREC Policy Paper on Sharing EconomySharing Economy & Hotels: HOTREC Policy Paper on Sharing Economy
Sharing Economy & Hotels: HOTREC Policy Paper on Sharing Economy
 
PUTTING YOUR PLACE ON THE MILLENNIAL MAP (and staying there)
PUTTING YOUR PLACE ON THE MILLENNIAL MAP (and staying there)PUTTING YOUR PLACE ON THE MILLENNIAL MAP (and staying there)
PUTTING YOUR PLACE ON THE MILLENNIAL MAP (and staying there)
 
Mexican Tourism UNCOVERED
Mexican Tourism UNCOVEREDMexican Tourism UNCOVERED
Mexican Tourism UNCOVERED
 
Sharing Economy & Tourism
Sharing Economy & TourismSharing Economy & Tourism
Sharing Economy & Tourism
 
Sharing Economy and the Greek Tourism & Hospitality Sector
Sharing Economy and the Greek Tourism & Hospitality SectorSharing Economy and the Greek Tourism & Hospitality Sector
Sharing Economy and the Greek Tourism & Hospitality Sector
 
City Tourism: Is the beaten path a thing of the past?
City Tourism: Is the beaten path a thing of the past?City Tourism: Is the beaten path a thing of the past?
City Tourism: Is the beaten path a thing of the past?
 
Greek Tourism - UNCOVERED
Greek Tourism - UNCOVEREDGreek Tourism - UNCOVERED
Greek Tourism - UNCOVERED
 
Millennial Travel think tank as part of the TRAVEL TRADE ATHENS 2014 Workshop
Millennial Travel think tank as part of the TRAVEL TRADE ATHENS 2014 WorkshopMillennial Travel think tank as part of the TRAVEL TRADE ATHENS 2014 Workshop
Millennial Travel think tank as part of the TRAVEL TRADE ATHENS 2014 Workshop
 
Integrated Destination Marketing & the Future DMO
Integrated Destination Marketing & the Future DMOIntegrated Destination Marketing & the Future DMO
Integrated Destination Marketing & the Future DMO
 
Smart Citizen Engagement
Smart Citizen EngagementSmart Citizen Engagement
Smart Citizen Engagement
 
Latest Trends on Black Sea Cruise Tourism Sector
Latest Trends on Black Sea Cruise Tourism SectorLatest Trends on Black Sea Cruise Tourism Sector
Latest Trends on Black Sea Cruise Tourism Sector
 
Slovenian Tourist Board Social Media Marketing
Slovenian Tourist Board Social Media MarketingSlovenian Tourist Board Social Media Marketing
Slovenian Tourist Board Social Media Marketing
 
Destination Marketing on the Web
Destination Marketing on the WebDestination Marketing on the Web
Destination Marketing on the Web
 
Destination Branding Workshop_Part_One
Destination Branding Workshop_Part_OneDestination Branding Workshop_Part_One
Destination Branding Workshop_Part_One
 
The Impact of the Olympics on Tourism: The Case of Athens
The Impact of the Olympics on Tourism: The Case of AthensThe Impact of the Olympics on Tourism: The Case of Athens
The Impact of the Olympics on Tourism: The Case of Athens
 

Dernier

Dernier (20)

Brand Strategy Master Class - Juntae DeLane
Brand Strategy Master Class - Juntae DeLaneBrand Strategy Master Class - Juntae DeLane
Brand Strategy Master Class - Juntae DeLane
 
Labour Day Celebrating Workers and Their Contributions.pptx
Labour Day Celebrating Workers and Their Contributions.pptxLabour Day Celebrating Workers and Their Contributions.pptx
Labour Day Celebrating Workers and Their Contributions.pptx
 
personal branding kit for music business
personal branding kit for music businesspersonal branding kit for music business
personal branding kit for music business
 
Generative AI Master Class - Generative AI, Unleash Creative Opportunity - Pe...
Generative AI Master Class - Generative AI, Unleash Creative Opportunity - Pe...Generative AI Master Class - Generative AI, Unleash Creative Opportunity - Pe...
Generative AI Master Class - Generative AI, Unleash Creative Opportunity - Pe...
 
Developing Marketing Strategies and Plans kotler
Developing Marketing Strategies and Plans kotlerDeveloping Marketing Strategies and Plans kotler
Developing Marketing Strategies and Plans kotler
 
BDSM⚡Call Girls in Sector 128 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 128 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 128 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 128 Noida Escorts >༒8448380779 Escort Service
 
The Future of Brands on LinkedIn - Alison Kaltman
The Future of Brands on LinkedIn - Alison KaltmanThe Future of Brands on LinkedIn - Alison Kaltman
The Future of Brands on LinkedIn - Alison Kaltman
 
The Science of Landing Page Messaging.pdf
The Science of Landing Page Messaging.pdfThe Science of Landing Page Messaging.pdf
The Science of Landing Page Messaging.pdf
 
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
 
Situation Analysis | Management Company.
Situation Analysis | Management Company.Situation Analysis | Management Company.
Situation Analysis | Management Company.
 
No Cookies No Problem - Steve Krull, Be Found Online
No Cookies No Problem - Steve Krull, Be Found OnlineNo Cookies No Problem - Steve Krull, Be Found Online
No Cookies No Problem - Steve Krull, Be Found Online
 
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort ServiceEnjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
 
What is Google Search Console and What is it provide?
What is Google Search Console and What is it provide?What is Google Search Console and What is it provide?
What is Google Search Console and What is it provide?
 
Cash payment girl 9257726604 Hand ✋ to Hand over girl
Cash payment girl 9257726604 Hand ✋ to Hand over girlCash payment girl 9257726604 Hand ✋ to Hand over girl
Cash payment girl 9257726604 Hand ✋ to Hand over girl
 
How to utilize calculated properties in your HubSpot setups
How to utilize calculated properties in your HubSpot setupsHow to utilize calculated properties in your HubSpot setups
How to utilize calculated properties in your HubSpot setups
 
Unraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptxUnraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptx
 
Uncover Insightful User Journey Secrets Using GA4 Reports
Uncover Insightful User Journey Secrets Using GA4 ReportsUncover Insightful User Journey Secrets Using GA4 Reports
Uncover Insightful User Journey Secrets Using GA4 Reports
 
Martal Group - B2B Lead Gen Agency - Onboarding Overview
Martal Group - B2B Lead Gen Agency - Onboarding OverviewMartal Group - B2B Lead Gen Agency - Onboarding Overview
Martal Group - B2B Lead Gen Agency - Onboarding Overview
 
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO SuccessBrighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
Brighton SEO April 2024 - The Good, the Bad & the Ugly of SEO Success
 
Kraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationKraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentation
 

Destination branding Workshop_Creating_a_Place_Brand

  • 1. By: Manolis Psarros @about_tourism Destination Branding Workshop
  • 2. Creating a Place Brand in this part:
  • 3. Why branding matters? Brand Knowledge Brand Trust Brand Loyalty Creating a Place Brand For Tourists: Because they would choose a destination brand only when they can trust it. For Destinations: Because a trusted brand brings about tourist loyalty. Source: Brand Knowledge, Trust and Loyalty { A Conceptual Model of Destination Branding/ Cathy Hsu Liping - A. Caiy
  • 4. “Destination branding, is about creating a sense of place and telling a story’’ Tom Buncle, Yellow Railroad International Destination Consultancy Creating a Place Brand
  • 5. ‘... the worst thing an aspiring community, country or any other type of place could do is not intervene in their own image creation and ignore branding concepts’’. Joao R. Freire, Place-Branding Expert Creating a Place Brand
  • 6. Martin Homlish, Chief Marketing Officer SAP - Wall Street Journal, September 2000 “Every time you communicate with your audiences, you either build equity in your brand, ……………. or you destroy it.” The Challenge Creating a Place Brand
  • 7. The Facts Image and identity are becoming more important in enabling destinations to stand out in the crowd (YouGov 2008) – 55% of corporate decision makers found it difficult to differentiate between locations on the basis of ‘hard’ economic facts – 65% say it is becoming harder – 92% say that image and profile are becoming more important – 60% say that factors such as culture have become more important in the last 5 – 10 years – 85% of investment decision makers want to invest in a place whose values reflect their own company Creating a Place Brand
  • 8. The Answer Distinctive Memorable Personality - sense of place - a story Authentic Co-Creative Place-Making (policies, innovations, events, structures, investments and symbolic actions) Creating a Place Brand
  • 9. In order to manage place-brands successfully and therefore reduce the gap between identity and the standardised true (or image), it is necessary to understand the variables that compose the brand. Creating a Place Brand Joao R. Freire, Place-Branding Expert
  • 10. Place Place Creating a Place Brand Topography /scenery Public realm Public art History Architecture © 2007-2009 LondonEditions.com
  • 11. Products Products Creating a Place Brand “Own” products Claimed products
  • 12. People Creating a Place Brand Culture Attitude Reputation Famous / infamous
  • 13. A good place to: live work do business invest buy from visit Feel of a Place Tourism Immigration (new skills) Diplomacy Inward Investment Exports Quality of Life (residents) Creating a Place Brand
  • 14. The Branding Process ETC/UNWTO Handbook on Tourism Destination Branding Destination Audit Segmentation Analysis SWOT Analysis Stakeholder Perception Consultation Consumer Perception & in depth TO interviews Competitor Analysis Stakeholder Consultation to close gap between consumer & stakeholder perceptions Brand Development (brand pyramid/wheel) Incorporate Brand in Marketing Communications Create a Brand Advisory Group Monitor Brand Performance Refine Brand (including any new consumer research & stakeholder consultation on an ongoing basis Creating a Place Brand
  • 15. Brand Essence Positioning Statement Brand Personality Emotional Benefits Rational Attributes What is the essential nature & character of your destination? What Makes the Destination Stand Out from Everywhere Else? How would the Destination like to be seen and described by its main audience How Do they Feel about the Place? What do visitors like to see and do? What influences business/investments decisions The Brand Development Model Creating a Place Brand
  • 16. Brand at the Core of all Marketing Activities Brand Imagery Design Style Marketing Campaigns Brochures, Print, etc.Website Logo Behaviour Creating a Place Brand
  • 17. Strongly Branded DestiNations generally: Make very clear promises that are kept over time Stay relevant—functional attributes coupled with “intangibles” Provide value for the resources required to invest / visit in that country Have loyal stakeholders Deliver the benefits that stakeholders desire and hold credible Have unique brand equity involving strong thoughts and feelings Are dependable and deliver consistently against expectations Have an ability to be identified under different conditions Are less vulnerable to competitive neighbouring markets Source: Ruth Stanat via the Branding Strategy Insider Blog
  • 18. Poorly Branded DestiNations generally: Make vague promises that change over time Have very low general equity and low emotional commitment Have “spotty” reputations, create doubt Have little loyalty, rely on pricing and promotional incentives Source: Ruth Stanat via the Branding Strategy Insider Blog
  • 19. ‘In fact, if destination marketers only remember one piece of advice, it had better be this. Do not think about what to say next; think about what to do’’. Simon Anholt